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Added 3 mins ago
Workplace Services LeadWest/Canada
WPP
Toronto, ON
…SLAs/KPIs, financial targets and service outcomes. Challenge performance gaps and ensure corrective action is taken by provider…
Added 3 mins ago
7
Senior Performance Marketing Manager
7shifts
Remote, Canada
- $100,000 to $150,000 CAD / year
- Full-time
- Remote
As the Senior Performance Marketing Manager, reporting to the Sr. Director of Growth Marketing, you’ll own performance marketing at 7shifts across paid channels, the experimentation…
Added 3 mins ago
MH
Sales Operations Specialist
Maya HTT
Remote, Canada
- Full-time
- Remote
…engineering services to help clients and partners worldwide boost performance, improve quality, drive down costs, reduce inefficiencies, and harness the value of their…
Added 3 mins ago
RB
Associate Director, Operational Resilience
Royal Bank of Canada
Toronto, ON
- Full-time
The Enterprise Chief Controls Office (ECCO) is seeking an Associate Director of Operational Resilience to join our First Line of Defense (1LOD) team and support the enterprise-wide…
Added 18 mins ago
EI
Human Resources Business Partner - Term Certain
Elk Island Public Schools
Sherwood Park, AB
- Full-time
…leading complex employee relations - including investigations, performance management, conflict resolution, and accommodations. Additionally, you will drive people strategies, support…
Added 18 mins ago
W
Director, Program Management
Walmart
Mississauga, ON
- Full-time
The Director, Program Management leads strategic support across functions, driving organizational goals through stakeholder influence and large-scale initiatives. This role fosters…
Added 18 mins ago
A
Executive Director, Strategic Partnerships
Altis
Toronto, ON
- $150,000 to $200,000 CAD / year
- Contract
…services, retail, and entertainment to recruit an Executive Director, Strategic Partnerships. This high-impact leadership opportunity is ideal for a confident, commercially minded…
Added 18 mins ago
YC
Shortlist for: Elementary School Vice-Principal
York Catholic District School Board
Aurora, ON
- Full-time
Demonstrated classroom or administrative excellence as indicated through positive performance appraisals, the interview and the application package;
Added 18 mins ago
YC
Shortlist for: Elementary School Principal
York Catholic District School Board
Aurora, ON
- Full-time
Demonstrated classroom or administrative excellence as indicated through positive performance appraisals, the interview and the application package;
Added 33 mins ago
AG
Associate Director, Search
Adelphi Group
Toronto, ON
- Full-time
As an Associate Director, Paid Search Activation, you will lead paid search strategy and performance across key platforms including Google Ads, Bing Ads and Amazon Search Ads ensuring…
Added 33 mins ago
Director of Digital Operations
Sonance Wealth Partners
Toronto, ON
Clear support: MNP Digital's responsibilities and service levels are defined, with performance reviewed monthly.
Added 33 mins ago
WM
District Manager I
Waste Management, Inc. (WM)
Edmonton, AB
- Full-time
…Business or multiple Lines of Business, establishes, and maintains performance and productivity metrics and cost management processes. Responsible for P&L. Route Managers and/or District…
Added 33 mins ago
OT
Specialist, Corporate Services
Ontario Teachers' Pension Plan
Toronto, ON
- Full-time
The Specialist is part of the Corporate Services team and reports to the Director, Real Estate Operations & Workplace Transformation. The role works closely with REO and partners across…
Added 48 mins ago
FH
Radiological Technologist, Interventional Angiography - Jim Pattison Outpatient Care & Surgery Centre
Fraser Health Authority
Surrey, BC
- $41.89 to $52.29 CAD / hour
- Part-time
…monitoring patient during procedures and monitoring equipment…
Added 48 mins ago
OP
District Manager
Ontario Public Service Leadership | Leadership dans la fonction publique de l’Ontario
Sault Ste. Marie, ON
- $110,638 to $155,942 CAD / year
- Full-time
Sylvain Lévesque became the Regional Director for the Northeast Region in February 2021. Sylvain started his career with the ministry in Kirkland District as a Project Forester in 1990,…
Added 48 mins ago
DC
Gestionnaire Sénior, Focus Factory/Focus Factory Senior Manager
Distech Controls
Brossard, QC
- Full-time
Reporting to the Director of Operations, the Focus Factory Manager is responsible for leading all manufacturing activities for their assigned business unit while ensuring strong overall…
Added 48 mins ago
NB
Senior Tax Compliance Advisor
National Bank of Canada
Montreal, QC
- Full-time
Maintain and prioritise the portfolio of initiatives affecting IQ/QDD processes and systems and contribute to the development of indicators to monitor performance
Added 48 mins ago
B
Back End Developer - Dot Net
BoomerangFX
Mississauga, ON
- $75,000 to $80,000 CAD / year
- Full-time
Ensure high performance and responsiveness to requests from the front end
Added 48 mins ago
SR
Branch Manager
Sunbelt Rentals, Inc.
Orillia, ON
- Full-time
Have overall responsibility for the performance of a multi-million dollar revenue business
Added 48 mins ago
SL
Director, Domain Enterprise Architect (AI)
Sun Life
Toronto, ON · Waterloo, ON · Sun Life Waterloo King
- Full-time
The Director, Domain Enterprise Architect (Artificial Intelligence - AI) is accountable for the enterprise AI architecture domain, ensuring all AI, Generative AI, Agentic AI, machine…
Added 48 mins ago
C
Director, Insurance
CIBC
Toronto, ON
- Full-time
As a member of CIBC’s team, the Director, Product Management will be responsible for developing and executing strategic initiatives on a range of business product lines. You’ll be…
Added 48 mins ago
Senior Advisor, Risk Management
VIA HFR - VIA TGF Inc
Ottawa, ON · Toronto, ON · Montreal, QC
Reporting to the Director, Risk Management, the Senior Advisor, Risk Management will be responsible for identifying, assessing, and mitigating risks that could impact project delivery or…
Added 48 mins ago
Senior Manager Focus Factory
Acuity Inc.
Brossard, QC
Reporting to the Director of Operations, the Focus Factory Manager is responsible for leading all manufacturing activities within the assigned business unit while ensuring strong…
Added 48 mins ago
IF
Bilingual (FR-EN) Manager, Security Platforms and Resilience, Security Operations Centre
Intact FC
Ottawa, ON · Toronto, ON · Laval, QC · Montreal, QC · Saint-Hyacinthe, QC
- Full-time
…In return, we promise to provide support, opportunities and performance-led financial rewards at a workplace where you can shape the future, win as a team and grow with…
Added 48 mins ago
V
Director, Marketing
veritree
Remote, Canada
- $150,000 to $250,000 CAD / year
- Remote
veritree is seeking a Director, Marketing to lead the programs that take our offering to market and turn attention into pipeline and revenue. This role owns four areas: product marketing,…

Masabi

Project Delivery Director - Fare Payment Modernization

Remote, Canada

Remote

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Workplace: Remote
Posting language: English
Posted: Oct 30, 2026

Original job description

About Us_
// At Masabi, we’re driving the fare payment revolution, powering the journeys of millions all over the world. We build fare collection platforms that allow riders to seamlessly buy and present tickets for public transport either on their mobile phones, from a ticket machine, or even by tapping their bank card to travel.

Our Justride platform is used in over 250 locations globally, including some of the largest cities in the world. With our industry-first mobile ticketing SDK, we’ve partnered with large players in the transport space, including Uber, Moovit and Transit.

Your own journey is important to us too. Choosing a role here means joining a network of innovators from all walks of life; a group of passionate individuals who consistently deliver. Here, you’ll find the tools you need to build the career you want. Whether you’re taking the direct route or trying a new path, we’ll support you no matter what.

The Role_

// Masabi is seeking an experienced Lead Program Manager to lead the end-to-end implementation and delivery of a major, multi-year transit technology modernization program in North America. This is a hands-on delivery leadership role bringing together a complex, multi-vendor technology transformation. The program involves account-based ticketing, contactless payments, integration with existing and new technology infrastructure, customer-facing digital services, phased production deployment, legacy system migration and operational transition.

You’ll be there from the start, shaping the baseline plan, setting up governance and bringing partners on board. From there, you’ll turn program objectives and contract commitments into a clear delivery plan, bring internal and external teams together, stay ahead of critical dependencies, and work through challenges with your partners so every phase lands well.

We’re looking for a delivery leader who combines strong program management discipline with practical experience of complex technical implementations end to end. This isn’t a governance-only role. You’ll be comfortable moving between strategy and detail, working closely with technical teams, subcontractors and customer stakeholders to keep delivery moving.

Reporting to our VP Strategic Programs, you’ll lead the program independently, be part of its executive steering group and represent Masabi in senior conversations. This is an individual contributor role, with around 70% hands-on delivery leadership and 30% program leadership.

This role offers a chance to shape how Masabi runs large programs in North America, on a flagship program that will set the standard for how we deliver moving forward.

Location_

// This role is available in a remote model for candidates based in Eastern Canada.

Responsibilities_

End-to-end program delivery

Lead implementation from mobilization through design, integration, testing, rollout, migration and handover.
Own the integrated master schedule across internal teams, subcontractors, the customer and third parties, keeping the critical path, priorities and interdependencies on track.
Turn contractual milestones into clear commitments, owners and acceptance criteria.
Spot risks early and agree recovery plans with the team when milestones are at risk.

Technical implementation and systems integration

Coordinate software, hardware and third-party integrations, including APIs, payment services, field equipment and customer-facing platforms.
Work closely with engineering, product, architecture, QA and implementation teams so design, integration and testing happen in the right order.
Help clear cross-vendor dependencies and technical blockers before they slow testing down.

Multi-vendor and stakeholder management

Bring Masabi, subcontractors, technology and payment partners and the customer together around one delivery plan.
Set clear ownership, commitments and escalation paths, and follow up so partners deliver what they’ve agreed, on time and to the right quality.
Build strong working relationships with organizations that have different priorities and obligations.

Testing, deployment and operational transition

Oversee system and user acceptance testing, defect resolution and readiness reviews.
Coordinate phased deployments, making sure technical, operational, customer-service and third-party teams are ready.
Lead planning for legacy coexistence, account migration, cutover, reconciliation and stabilization.
Base every go-live on evidence, agreed readiness criteria and contingency plans, then guide the move into hypercare and ongoing support.

Program controls and commercial delivery

Keep scope, schedule, resources, budget, risks, issues and changes under control.
Track subcontractor performance and support commercial commitments and change requests.
Share accurate forecasts and clear, concise reporting that helps leaders make timely decisions.

About You

Deep experience delivering complex technology programs, with many years in senior program or delivery leadership.
Personal, end-to-end ownership of at least one large, multi-year systems implementation, as the accountable program lead (not a workstream or project inside someone else’s program), from mobilization through go-live and handover.
Experience setting up a program from day one: the baseline plan, governance and partner onboarding.
A track record of bringing vendors, integrators, suppliers and customer teams together around one shared plan, and keeping partners true to what they’ve agreed.
Comfortable with complex schedules, critical paths, resource plans and recovery strategies.
Practical understanding of software implementation, SaaS platforms, enterprise systems integration, APIs, technical testing and production deployment.
Great commercial sense, including program budgets, contractual deliverables, supplier performance and change control.
Credibility at executive level, building trust with senior customers and partners through clear communication and thoughtful negotiation.
A habit of turning lessons from past programs into better ways of working for others, whether through playbooks, coaching or setting the standard for how programs are run.
Hands-on and steady under pressure, with the quiet confidence to hold firm when it matters, and sound judgment about when to make the call and when to bring others in.

Nice to Have_

Experience in transit, fare collection or payments. Banking and SaaS backgrounds are very welcome too.
Contactless payments, payment gateways, acquiring, certification and financial reconciliation.
Integration of software platforms with physical devices, validators, fare gates, ticket vending machines or other field equipment.
Large public-sector technology modernization programs.

AI at Masabi_
// AI is becoming part of how we work at Masabi. You don’t need professional experience using AI tools, but we’d expect you’ve experimented with them and are curious about how they can help you learn, solve problems, and work more effectively.

Some Of Our Benefits_

20 days of vacation per year (in addition to public holidays), plus the option to buy an additional 5 days of vacation each year. On top of this, our office is shut every year between Christmas and New Year, totalling a whopping 28+ days of vacation

Private Healthcare and Life Insurance via Trinet

Monthly team bonding allowance

Up to CAD$1300 training bugdet per year

CAD$325 per year to spend on your home office

CAD $50 per month team building

Menopause support

Choice of a workstation

Ability to work for up to 3 months per year from any country in the world

Enhanced family leave

Careers at Masabi are for people going places - driven by a mission to make transit fair and accessible for all.

// We are a network of innovators from all walks of life, passionate about making a difference. At Masabi, we operate with openness and trust, creating an environment where everyone feels empowered to bring their whole, authentic selves to work.

Whoever you are, just be yourself.
// We welcome applications from underrepresented groups, including disabled and neurodivergent people, and can make adjustments at any stage of the process. You’re also welcome to share your pronouns whenever you feel comfortable. Together, we simplify journeys, remove barriers, and improve daily life for millions.

Why Join Masabi?

Driven by Purpose – We believe in journeys made simple. The work isn’t always easy, but the best things never are.
Encouraged to Accelerate – Masabi is going places and our people are in the driving seat. Whether you’re taking the direct route or exploring new paths, we support your journey.
Advancing with Empathy – We put people first and foster a culture of learning, not blame. No matter your cargo, we share the load.

We’re already powering journeys - are you ready to join us?

Apply About employer

More about this job

Responsibilities

Lead the end-to-end implementation and delivery of a complex, multi-year transit technology modernization program. Manage integrated schedules, cross-vendor dependencies, and stakeholder relationships to ensure successful deployment and operational transition.

Requirements

Requires deep experience in senior program or delivery leadership for large-scale, multi-year systems implementations. Must possess strong commercial acumen and practical knowledge of software implementation, SaaS platforms, and enterprise systems integration.

Skills

Program management
Systems integration
Stakeholder management
Technical implementation
SaaS platforms
API integration
Vendor management
Risk management
Project delivery
Change control
Commercial management
Software implementation
Strategic planning
Governance
Public transport technology

Benefits

20 days of vacation
Private healthcare
Life insurance
Monthly team bonding allowance
Training budget
Home office allowance
Menopause support
Work from anywhere for up to 3 months per year
Enhanced family leave

Remote locations

Eastern Canada

Remote locations (standardized)

Ottawa, Ontario, Canada

Visa sponsorship

Not detected in the job text

Keywords

Program Management
Fare Payment Modernization
Justride Platform
SaaS
Systems Integration
API
Contactless Payments
Account-Based Ticketing
Vendor Management
Stakeholder Management
Project Delivery
Technical Implementation
QA
User Acceptance Testing
Legacy Migration
Commercial Delivery
Change Control
Transit Technology
Enterprise Systems
Hypercare
Governance
Strategic Programs
Public Sector
Deployment
Financial Reconciliation

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