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Added 5 mins ago
RB
Branch Manager
Royal Bank of Canada
Halifax, NS
- Full-time
…coaching your team to create a memorable experience for clients. Inside and outside the branch, you capitalize on emerging market opportunities and act as an RBC Ambassador within the…
Added 20 mins ago
Olive Garden, Waterloo - General Manager
Recipe Unlimited
Waterloo, ON
…favourites, Italian generosity is always on the table. Step inside and feel transported to the heart of a lively kitchen - our warm, welcoming atmosphere will make you feel right at…
Added 20 mins ago
Inside Sales Associate
Moffatt & Powell RONA 2024
Seaforth, ON
…continuous improvement is at the heart of everything we do. As an Inside Sales Associate, you will play a pivotal role in delivering first-class customer service by ensuring a seamless…
Added 20 mins ago
AA
Product Line Manager
AMI Attachments
ON · Hawkesville, Ontario
- Full-time
Work with the Inside Sales to support quotations and opportunities.
Added 35 mins ago
S
Account Manager, SMB
SOTI
Mississauga, ON
- Full-time
The Inside Sales Specialist will be responsible to build long term relationship with customers and partners to drive profitable growth for SOTI. You will be selling products to new/existing…
Added 35 mins ago
W
Customer Service Representative
Westlake
Woodbridge, ON
- Full-time
5-7 years of Inside Sales/Customer Service experience. Preferably in a manufacturing environment.
Added 50 mins ago
OT
Sales Coordinator
Olympia Tile+Stone Inc.
Montreal, QC
- Full-time
2–3 years of experience in sales coordination, inside sales, or customer service, ideally in a distribution, retail, building materials, tile, stone, or flooring environment.
Added 50 mins ago
AA
Product Line Manager
AMI Attachments®
Hawkesville, ON
- Full-time
Work with the Inside Sales to support quotations and opportunities.
Added 50 mins ago
OT
Inside Sales Representative
Olympia Tile+Stone Inc.
Toronto, ON
- $39,520 to $43,680 CAD / year
- Full-time
We are seeking an Inside Sales Representative to join the team at our Toronto branch. In this role, you will be the first point of contact for Stone Slab showroom customers, supporting…
Added 1 hour ago
OC
Renewable Energy Sales Consultants (Outside and Inside Sales Representatives)
Outright Consulting
Toronto, ON
- Full-time
Work closely with the inside sales and operations teams.
Added 1 hour ago
C
Account Manager (Spanish Speaker)
CloudTalk
Toronto, ON
- Full-time
CloudTalk is an AI-powered business phone system and AI Voice Agent platform built for sales and support teams. It brings business calling, AI-powered call intelligence, and autonomous AI…
Added 1 hour ago
C
Temporary Sales Associate
Coach
Toronto, ON
- Part-time
The Sales Associate is the front‑line ambassador of the Coach brand. You will deliver an elevated, personalized shopping experience, meet personal and store sales goals, and support daily…
Added 1 hour ago
Store Manager
UFA Co-operative Ltd.
Grimshaw, AB
Drive sales growth and profitability by achieving or exceeding business targets.
Added 1 hour ago
V
New Business Account Manager
Vish
Toronto, ON
- Full-time
This is a hybrid inside and outside sales role. You will generate interest, run demos, manage your pipeline, engage business owners face to face, attend industry events, and network across…
Added 2 hours ago
C
Temporary Sales Associate
Coach
Markham, ON
- Part-time
The Sales Associate is the front‑line ambassador of the Coach brand. You will deliver an elevated, personalized shopping experience, meet personal and store sales goals, and support daily…
Added 2 hours ago
KS
Sales Support Associate III
kate spade new york
Mississauga, ON · Toronto, ON · Ksny Toronto Asc
- Part-time
The Sales Support Associate ensures an organized, efficient, and customer-ready store by managing deliveries, maintaining accurate stock, and supporting daily floor replenishment and…
Added 2 hours ago
V
Fire Protection Sales Representative - Winnipeg, MB
Victaulic
MB
- Full-time
Collaborate with internal teams (engineering, inside sales, and leadership) to ensure successful project execution
Added 2 hours ago
MI
Director - Subadvisory Relationships
MFS Investment Management
Toronto, ON
- Full-time
3. Help promote awareness of MFS, specifically MFS value proposition and focus products within the client Distribution teams and marketing teams: Inside Sales, Wholesalers by:
Added 2 hours ago
GF
Customer Service Representative (Motivator ) - Markham McCowan and Bullock
GoodLife Fitness
Markham, ON
- Part-time
Interpersonal Savvy: Relates well to all kinds of people ‘up, down, sideways’, inside and outside of the organization. Builds appropriate rapport. Builds constructive and effective…
Added 2 hours ago
TS
Thrift Store Clerk
The Salvation Army Canada and Bermuda Territory
Yarmouth Indian Reserve No. 33, NS · Yarmouth Community Church - Thrift Store
- Full-time
Contribute to meeting store sales targets; provide efficient courteous customer service; use tact when dealing with difficult customers.
Added 3 hours ago
SR
Sales Coordinator - SRS
s.t.o.p Restaurant Supply
Kitchener, ON
- $18 to $21 CAD / hour
- Full-time
2+ years of experience in sales, inside sales, customer service, or sales coordination.
Added 3 hours ago
GC
Tim Hortons General Help
Group Compass Ltee
Ottawa, ON · Nepean, ON
- Full-time
We are looking for hardworking, motivated individuals to help drive sales at our busy Tim Hortons location inside Queensway Carleton Hospital. If you are dependable, energetic, and enjoy…
Added 3 hours ago
KS
Temporary Sales Associate
kate spade new york
Toronto, ON · Yorkdale
- Part-time
The Sales Associate is the front‑line ambassador of the Coach brand. You will deliver an elevated, personalized shopping experience, meet personal and store sales goals, and support daily…
Added 3 hours ago
C
Temporary Sales Associate
Coach
Markham, ON
- Part-time
The Sales Associate is the front‑line ambassador of the Coach brand. You will deliver an elevated, personalized shopping experience, meet personal and store sales goals, and support daily…
Added 3 hours ago
A
Concierge - Mercedes-Benz Heritage Valley
AutoCanada
AB · Edmonton, AB
- Other
…physical capabilities to effectively maneuver around, under, and inside the vehicle to ensure a thorough and satisfactory detail has been…

Master

Branch Sales Representative

Markham, ON, Canada

Base Salary Range: $45,000 - $55,000 annually · Full-time

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Job details

Pay: Base Salary Range: $45,000 - $55,000 annually
Job type: Full-time
Apply by: Nov 28, 2026
Posting language: English
Posted: Oct 29, 2026

Original job description

For more than 70 years, we've been making a difference, in every degree.

At Master, our people are the driving force behind our success. As Canada's largest HVAC-R distributor and one of North America's industry leaders, we're proud to bring together more than 2,000 employees across nearly 100 locations in Canada and the United States.

Every day, our teams help deliver innovative solutions that improve comfort, energy efficiency, and building performance. Through collaboration, expertise, and a commitment to doing what's right, we create lasting value for our customers, partners, and communities.

Guided by our purpose - Improving people's lives, in every degree - we empower our employees to grow, make a meaningful impact, and build rewarding careers in an environment where people, teamwork, and continuous improvement come first.

The incumbent will be responsible to manage incoming calls, order entry, and promote company products to generate increased sales and maintain high customer satisfaction.

What You Will Accomplish With Us

Provide an outstanding customer service;
Process orders and quotations using different methods and support inside sales team with quotation requests;
Manage all incoming phone calls in a professional manner;
Source parts and/or equipment in collaboration with buying groups and suppliers;
Understand clients’ needs and suggest appropriate products or services to achieve satisfaction;
Build sustainable customer relationships and trust with customers account through open communication;
Follow company guidelines, policies and procedures;
Address customer's concerns and offer the best solution to solve the problem in a timely manner;
Conduct physical inventory and maintain inventory accuracy and cleanliness;
Various other related duties including on-call duties to support the branch as assigned by supervisor;
Ability to lift or move heavy products (up to 50lbs.);
Forklift training will be required if the person doesn't have it already;
Participate in after hours on-call rotation after 3 month that will involve attending the branch for emergency call outs.

What You Bring To Our Team

Excellent verbal and written communication skills;
Professional phone manner and customer service skills;
Working knowledge of Microsoft Office Suite (Word, Excel, PowerPoint, Outlook);
Ability to multitask, prioritize, and manage time effectively;
Problem solving abilities;
High School Diploma;
Good sales abilities and persuasiveness;
Ability to work under pressure unsupervised;
Strong work ethic and positive team attitude;
Good organization skills;
Professional demeanor;
Previous experience in HVAC-R industry, retail sales or technical related field (an asset);
Completion of professional degree in refrigeration, heating, ventilation (an asset);
Safety footwear required.

Compensation Information

Base Salary Range: $45,000 - $55,000 annually

Supplemental Pay Types Include: Annual bonus

The final salary will be determined based on the candidate’s skills and experience, in compliance with applicable regulations.

Competitive Benefits: In addition to a rewarding career within our team, we offer

Medical and dental coverage from day one, along with short and long-term disability protection
Contribution to a collective registered retirement savings plan upon starting your role.
Wellness spending account
An employee assistance program including psychological, financial, and legal support.
Access to telemedicine from the beginning of your employment.
Reimbursement of professional association membership fees.
Early vacation program.
Work–life balance supported through a hybrid work policy.

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More about this job

Responsibilities

Handle incoming calls, process orders and quotations, promote products, and support the inside sales team to increase sales and maintain customer satisfaction. Source HVAC-R parts and equipment, build customer relationships, resolve concerns, maintain inventory accuracy and cleanliness, and participate in after-hours on-call duties.

Requirements

A high school diploma, strong communication and customer service skills, sales ability, and working knowledge of Microsoft Office are required. HVAC-R, retail sales, or technical experience and refrigeration, heating, or ventilation training are assets; the role also requires lifting up to 50 pounds and safety footwear.

Skills

Customer Service
Sales
Order Processing
Quotation Preparation
Professional Phone Communication
Product Sourcing
Problem Solving
Inventory Management
Microsoft Office
Multitasking
Time Management
Written Communication
Verbal Communication
Organization
Forklift Operation

Benefits

Medical Coverage
Dental Coverage
Short-Term Disability Protection
Long-Term Disability Protection
Wellness Spending Account
Employee Assistance Program
Telemedicine
Professional Association Membership Fee Reimbursement
Early Vacation Program
Hybrid Work Policy
Annual Bonus

Visa sponsorship

Not detected in the job text

Keywords

HVAC-R
Wholesale Distribution
Customer Service
Inside Sales
Sales
Order Entry
Quotations
Incoming Calls
Product Promotion
Parts Sourcing
Equipment Sourcing
Supplier Collaboration
Customer Relationships
Inventory Management
Inventory Accuracy
Microsoft Office
Word
Excel
PowerPoint
Outlook
Forklift Training
On-Call Rotation
Refrigeration
Heating
Ventilation
Safety Footwear
Physical Inventory

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