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Added 5 mins ago
AS
Customer Financial Services Manager (90001)
ABC Supply Co., Inc.
Calgary, AB
- Full-time
ABC Supply Canada is a leading wholesale distributor of roofing, siding, windows, and other exterior and interior building products. We take pride in providing exceptional customer service…
Added 18 mins ago
TB
Part-Time Retail Staff
The Beer Store
Peterborough, ON
- Part-time
…includes Ontario's largest beer retailer, a leading beverage distributor, and a trusted partner in beverage alcohol recycling and stewardship. Our success is driven by the people behind our…
Added 18 mins ago
TB
Part-Time Retail Staff
The Beer Store
Elora, ON
- Part-time
…includes Ontario's largest beer retailer, a leading beverage distributor, and a trusted partner in beverage alcohol recycling and stewardship. Our success is driven by the people behind our…
Added 35 mins ago
AT
Shipper (Morning Shift: 11:30AM - 8:00PM)
Authentic T-Shirt Company
ON
- Up to $21 CAD / hour
- Full-time
At The Authentic T-Shirt Company®/SanMar Canada, we’re more than just a leading distributor of high-quality apparel; we’re a company that people love to be a part of. As Canada’s leading…
Added 48 mins ago
TH
Commercial Operations Coordinator
Trudell Healthcare Solutions Inc.
London, ON
- Full-time
Our Company: Trudell Healthcare Solutions Inc. is a Canadian, family-owned clinical and service-oriented distributor providing unique, innovative products to select segments of the Canadian…
Added 50 mins ago
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Warehouse Associate
EECOL
Langley (District), BC · Langley, BC
- Full-time
Find incredible opportunities to grow your career at Canada's premier electrical products distributor, while helping bring communities together.
Added 50 mins ago
BR
Part-Time Retail Staff
Brewers Retail Inc
Peterborough, ON
- Part-time
…includes Ontario's largest beer retailer, a leading beverage distributor, and a trusted partner in beverage alcohol recycling and stewardship. Our success is driven by the people behind our…
Added 50 mins ago
BR
Part-Time Retail Staff
Brewers Retail Inc
Elora, ON
- Part-time
…includes Ontario's largest beer retailer, a leading beverage distributor, and a trusted partner in beverage alcohol recycling and stewardship. Our success is driven by the people behind our…
Added 50 mins ago
Bilingual Translation Analyst
Grainger Businesses
Thornhill, ON
W.W. Grainger, Inc. is a leading broad line distributor with operations primarily in North America and Japan. At Grainger, We Keep the World Working® by serving more than 4.6 million…
Added 50 mins ago
Account Manager
Sonepar
Barrie, ON
Robertson Electric Wholesale is a highly regarded Electrical Distributor in Canada. Robertson has demonstrated steady and secure growth since many years, proving to be a dominant player in…
Added 1 hour ago
M
Director of Product Growth
Manulife
Toronto, ON
- Full-time
Improve distributor engagement and accelerate early product adoption.
Added 1 hour ago
Commercial Operations Coordinator
Trudell Medical Group
London, ON
Our Company: Trudell Healthcare Solutions Inc. is a Canadian, family-owned clinical and service-oriented distributor providing unique, innovative products to select segments of the Canadian…
Added 1 hour ago
SA
Logistics Coordinator
Sollio Agriculture
ON · Tilbury, Southwestern Ontario
- Full-time
Coordinate the transportation and movement of seed products between Maizex production, processing, storage, and distributor locations.
Added 2 hours ago
JO
Territory Sales Manager
JELD-WEN of Canada
Winnipeg, MB
- Full-time
Added 2 hours ago
GC
Field Operations Associate II (18-Month Contract)
Grainger Canada
Edmonton, AB
- Full-time
W.W. Grainger, Inc. is a leading broad line distributor with operations primarily in North America and Japan. At Grainger, We Keep the World Working® by serving more than 4.6 million…
Added 9 hours ago
FS
Outside Sales- Parts & Service- Refuse Equipment
Federal Signal Corporation
Toronto, ON
- Full-time
Joe Johnson Equipment (JJE) is a leading distributor of public works equipment across Canada and the U.S. We support municipalities and contractors with equipment such as vacuum trucks,…
Added 9 hours ago
FS
Heavy Equipment Technician / Mechanic - 310T
Federal Signal Corporation
Innisfil, ON
- Full-time
We’re Canada’s leading distributor of public works equipment, proudly serving municipalities and contractors across North America. As a subsidiary of Federal Signal Corporation, we offer…
Added 12 hours ago
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Regional Sales Manager - Central Region
Nexans
Markham, ON
- Full-time
Added 13 hours ago
TS
Senior Credit Representative
thyssenkrupp Supply Chain Services
Windsor, ON
- Full-time
Added 14 hours ago
CC
Warehouse Shipper / Reciever
Crossroads C&I
AB · Edmonton, AB
- Full-time
QXO is North America’s largest distributor and installer of insulation; second-largest distributor of roofing products; second-largest publicly traded distributor of lumber and building…
Added 14 hours ago
CC
Customer Service Representative
Crossroads C&I
AB · Edmonton, AB
- Full-time
QXO is North America’s largest distributor and installer of insulation; second-largest distributor of roofing products; second-largest publicly traded distributor of lumber and building…
Added 14 hours ago
CP
Inside Sales Representative
Commonwealth Plywood Ltd.
North Bay, ON
- Full-time
Commonwealth Plywood Distribution is a distributor of cabinetmaking materials offering a complete rang and a unique service for architects, designers, kitchen designers and cabinetmakers.…
Added 14 hours ago
GM
Boom Operator
Gypsum Management and Supply
Sidney, BC
- Full-time
…launch your career with a North American building materials distributor and discover opportunities for growth and advancement. We value our team members and believe them to be our greatest…
Added 15 hours ago
SD
Manufacturing Operations Supervisor ($28 - $32 per hour)
SRS Distribution Inc.
Langford, BC
- Full-time
Added 15 hours ago
SL
Customer Sales & Service Rep I
SiteOne Landscape Supply
Lethbridge, AB
- Full-time
SiteOne Landscape Supply is the largest national distributor of landscaping products across the United States and Canada. As a leading supplier of wholesale goods for green industry…

Master

HVAC Branch Representative

Fredericton, NB, Canada

Base Salary Range: $50,000 - $60,000 annually · Full-time

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Job details

Pay: Base Salary Range: $50,000 - $60,000 annually
Job type: Full-time
Apply by: Nov 4, 2026
Posting language: English
Posted: Oct 5, 2026

Original job description

For more than 70 years, we've been making a difference, in every degree.

At Master, our people are the driving force behind our success. As Canada's largest HVAC-R distributor and one of North America's industry leaders, we're proud to bring together more than 2,000 employees across nearly 100 locations in Canada and the United States.

Every day, our teams help deliver innovative solutions that improve comfort, energy efficiency, and building performance. Through collaboration, expertise, and a commitment to doing what's right, we create lasting value for our customers, partners, and communities.

Guided by our purpose - Improving people's lives, in every degree - we empower our employees to grow, make a meaningful impact, and build rewarding careers in an environment where people, teamwork, and continuous improvement come first.

As a Branch Representative, you will be responsible for managing internal relationships with customers, providing excellent customer service, processing orders and quotations, and promoting company products to generate increased sales. You will also work closely with the inside/outside sales teams, source parts and equipment, and maintain inventory accuracy.

If you are someone who enjoys providing exceptional customer service, has knowledge and experience in the HVAC industry, and wants to join a dynamic and dedicated team, then Master is the place for you! Apply now to become a Branch Representative and be a part of our talented team at our Fredericton, NB branch!

What You Will Accomplish With Us

Provide an outstanding customer service in a wholesale distribution environment;
Process orders and quotations using different methods and support inside and outside sales team with quotation requests;
Manage all incoming phone calls and text messages in a professional manner;
Source parts and/or equipment in collaboration with buying groups and suppliers;
Understand clients’ needs and suggest appropriate products or services to achieve satisfaction;
Build sustainable customer relationships and trust with customers account through open communication;
Follow company guidelines, policies and procedures;
Address customer's concerns and offer the best solution to solve the problem in a timely manner;
Conduct physical inventory and maintain inventory accuracy and cleanliness;
Various other related duties including after hours on-call duties to support the branch as assigned by supervisor.

What You Bring To Our Team

Excellent verbal and written communication skills;
Professional phone manner and customer service skills;
Working knowledge of Microsoft Office Suite (Word, Excel, PowerPoint, Outlook);
Ability to multitask, prioritize, and manage time effectively;
Problem solving abilities;
Good sales abilities and persuasiveness;
Ability to work under pressure unsupervised;
Strong work ethic and positive team attitude;
Post-secondary education (an asset);
Ability to respond to emergency after hours call in an on-call rotation;
Previous experience in HVAC-R industry, retail sales or technical related field (an asset);
Completion of professional degree in refrigeration, heating, ventilation (an asset);
Ability to operate a forklift, training will be provided as needed;

Compensation Information

Base Salary Range: $50,000 - $60,000 annually

Supplemental Pay Types Include: overtime pay; annual bonus

The final salary will be determined based on the candidate’s skills and experience, in compliance with applicable regulations.

Competitive Benefits: In addition to a rewarding career within our team, we offer

Medical and dental coverage from day one, along with short and long-term disability protection
Contribution to a collective registered retirement savings plan upon starting your role.
Wellness spending account
An employee assistance program including psychological, financial, and legal support.
Access to telemedicine from the beginning of your employment.
Reimbursement of professional association membership fees.
Early vacation program.
Daily onsite presence is required to meet operational needs, Monday to Friday.

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More about this job

Responsibilities

Provide customer service in a wholesale distribution setting, process orders and quotations, respond to customer inquiries, and recommend suitable products. Support sales teams, source HVAC-R parts and equipment, maintain accurate inventory, and perform other branch duties, including participation in an after-hours on-call rotation.

Requirements

Candidates should have strong communication and customer service skills, sales ability, problem-solving skills, and the ability to multitask and work independently under pressure. HVAC-R, retail sales, or technical experience and post-secondary education are assets; candidates must also be able to participate in an after-hours on-call rotation, and forklift training is available as needed.

Skills

Customer Service
Order Processing
Quotation Preparation
Sales
Product Sourcing
Inventory Management
Verbal Communication
Written Communication
Microsoft Office
Time Management
Multitasking
Problem Solving
HVAC-R Knowledge
Forklift Operation
Teamwork

Benefits

Medical Insurance
Dental Insurance
Short-Term Disability Protection
Long-Term Disability Protection
Wellness Spending Account
Employee Assistance Program
Telemedicine
Professional Association Membership Fee Reimbursement
Early Vacation Program
Annual Bonus
Overtime Pay

Visa sponsorship

Not detected in the job text

Keywords

HVAC-R
Wholesale Distribution
Customer Service
Order Processing
Quotations
Inside Sales
Outside Sales
Product Promotion
Customer Relationships
Parts Sourcing
Equipment Sourcing
Inventory Accuracy
Physical Inventory
Microsoft Office
Word
Excel
PowerPoint
Outlook
Forklift Operation
On-Call Rotation
Refrigeration
Heating
Ventilation
Retail Sales
Technical Experience

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