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Added 11 mins ago
CO
Traffic Engineer
City of Calgary
Calgary, AB
- $115,464 to $144,330 CAD / year
- Full-time
If you are committed to public service, enjoy collaborating with others, share our values and have a desire to learn and grow, join The City of Calgary. City employees deliver the services,…
Added 11 mins ago
IF
310T / 310J Licensed Truck & Coach Diesel Mechanic/Technician
Impact Fulfillment Services
Teeswater, ON
- Full-time
· Other support duties as required to support operations. These could include but are not limited to Service Island support.
Added 11 mins ago
IF
310T or 310J Licensed Diesel Technician
Impact Fulfillment Services
Teeswater, ON
- Full-time
Other support duties as required to support operations. These could include but are not limited to Service Island support.
Added 26 mins ago
CO
Senior Planner
City of Calgary
Calgary, AB
- $56.13 to $75.09 CAD / hour
- Full-time
If you are committed to public service, enjoy collaborating with others, share our values and have a desire to learn and grow, join The City of Calgary. City employees deliver the services,…
Added 26 mins ago
VF
Facility Operator
Vivo for Healthier Generations
Calgary, AB
- Full-time
…spaces that bring Vivo’s mission to life. You will have a strong technical and mechanical background to troubleshoot a variety of operational tasks and champion continuous improvement to…
Added 1 hour ago
RS
Diesel Mechanic Technician Trainee
Ryder Supply Chain Solutions
London, ON
- Full-time
…a new employee with the Technician role while working as a Service Employee and is enrolled in Ryder's 18 month Technical Training Developmental Program. The incumbent will be assigned to a…
Added 1 hour ago
Customer Service Representative
U-Haul
Dartmouth, NS
…of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul…
Added 1 hour ago
AA
Stratège en affaires publiques et coordinateur.trice OACI / Public Affairs Strategist and ICAO Coordinator
Airbus Aircraft
Montreal, QC
- Contract
Bien-être / santé : Service médical sur site et accès à un service de navette publique entre Laval (station de métro Montmorency) et Mirabel, et une application de covoiturage.
Added 1 hour ago
IF
310T Diesel Mechanic
Impact Fulfillment Services
London, ON
- Full-time
Other support duties as required to support operations. These could include but are not limited to Service Island support.
Added 1 hour ago
IF
310T Licensed Diesel Mechanic Technician
Impact Fulfillment Services
Guelph, ON
- Full-time
Other support duties as required to support operations. These could include but are not limited to Service Island support.
Added 2 hours ago
PH
Supervisor, Facilities Maintenance & Operations
Provincial Health Services Authority
Vancouver, BC
- Full-time
…and supervision of the day-to-day activities of the assigned service delivery area and coordinates major and minor hospital maintenance and construction projects through effective planning,…
Added 2 hours ago
NC
Technical Specialist (Digital Signage)
Newfoundland Capital Corporation Limited
Montreal, QC
- Full-time
Our Customer Support team (Stingray Business division), based in Montreal, is currently looking for a Technical Specialist (Digital Signage) who is motivated by a constantly evolving…
Added 2 hours ago
D
Inside Sales Representative
Dixon
Timmins, ON
- Full-time
…regard to order taking, product, pricing, deliveries and overall…
Added 4 hours ago
S
Représentant(e) du support aux ventes à la clientèle / Customer Sales Support Representative
Sandvik
Sudbury, ON · Val-d'Or, QC · Val Dor
- Full-time
Expérience antérieure au service à la clientèle et en vente, un atout;
Added 4 hours ago
MC
Business Development Associate
MRL Consulting Group | Global Niche Technology Recruitment
Toronto, ON
- Full-time
…ambitious commercial talent who want to build a long-term career in technical…
Added 7 hours ago
MG
Customer Care Technician - High Rise
Madison Group of Companies
Toronto, ON
- Full-time
…work closely with the team on-site to deliver extraordinary service to our…
Added 7 hours ago
FS
Outside Sales- Parts & Service- Refuse Equipment
Federal Signal Corporation
Toronto, ON
- Full-time
The Parts and Service Support Representative - Refuse (“PSSR”) is responsible for driving parts and service sales growth for our refuse product lines within the territory. This role will…
Added 9 hours ago
Business Analyst
County of Wellington
Guelph, ON
We are committed to building and maintaining a respectful, inclusive and equitable workplace that is representative of the community we proudly serve. The County is looking for individuals…
Added 9 hours ago
Gestionnaire des opérations éoliennes - Dégélis, QC
Vestas
Dégelis, QC
As a Wind Site Operations Manager, you will be responsible for the operations of a service site, ensuring optimized performance, safety, and customer satisfaction. In this role, you will…
Added 10 hours ago
C
Representative eBusiness & Transaction
CN
Winnipeg, MB
- Full-time
…electronic business transactions to protect train movement, customer service, and company revenue. The role ensures shipments are properly cleared at border locations, supports the…
Added 10 hours ago
7
Customer Service Representative
7shifts
Toronto, ON
- Full-time
As the Customer Support Representative at 7shifts, you will play a key role in the satisfaction and retention of our customers by empowering them to use 7shifts to its full value, and…
Added 10 hours ago
WS
Business Support Specialist - Bilingual - (Fixed Term Until February 2, 2027)
WCG Services
Ottawa, ON
- Full-time
…coordination and administration of contractual requirements with Service Providers to ensure positive performance and compliance. You'll bring exceptional technical skills, resourcefulness,…
Added 11 hours ago
N
Manager, Community Relations and Retail Operations
Northwestel
Yellowknife, NT
- Full-time
Resolve or escalate customer concerns, complaints, technical inquiries, special requests, and service-related issues in a timely and professional manner.
Added 11 hours ago
OH
Olathe-Bariatric and General Surgery - Patient Service Representative
Olathe Health
Pavilion 1, BC
- Full-time
Patient Access Representative is responsible for greeting patients and visitors in the numerous outpatient registration areas. The Patient Access Representative is typically the first point…
Added 11 hours ago
BB
Service Coordinator
Bosch Building Technologies North America
Toronto, ON
- Full-time
The Service Coordinator is responsible for the efficient scheduling of technical resources and assignments. The Service Coordinator utilizes ticketing, and other systems as tools to…

Master

HVAC Branch Representative

Fredericton, NB, Canada

Base Salary Range: $50,000 - $60,000 annually · Full-time

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Job details

Pay: Base Salary Range: $50,000 - $60,000 annually
Job type: Full-time
Apply by: Nov 4, 2026
Posting language: English
Posted: Oct 5, 2026

Original job description

For more than 70 years, we've been making a difference, in every degree.

At Master, our people are the driving force behind our success. As Canada's largest HVAC-R distributor and one of North America's industry leaders, we're proud to bring together more than 2,000 employees across nearly 100 locations in Canada and the United States.

Every day, our teams help deliver innovative solutions that improve comfort, energy efficiency, and building performance. Through collaboration, expertise, and a commitment to doing what's right, we create lasting value for our customers, partners, and communities.

Guided by our purpose - Improving people's lives, in every degree - we empower our employees to grow, make a meaningful impact, and build rewarding careers in an environment where people, teamwork, and continuous improvement come first.

As a Branch Representative, you will be responsible for managing internal relationships with customers, providing excellent customer service, processing orders and quotations, and promoting company products to generate increased sales. You will also work closely with the inside/outside sales teams, source parts and equipment, and maintain inventory accuracy.

If you are someone who enjoys providing exceptional customer service, has knowledge and experience in the HVAC industry, and wants to join a dynamic and dedicated team, then Master is the place for you! Apply now to become a Branch Representative and be a part of our talented team at our Fredericton, NB branch!

What You Will Accomplish With Us

Provide an outstanding customer service in a wholesale distribution environment;
Process orders and quotations using different methods and support inside and outside sales team with quotation requests;
Manage all incoming phone calls and text messages in a professional manner;
Source parts and/or equipment in collaboration with buying groups and suppliers;
Understand clients’ needs and suggest appropriate products or services to achieve satisfaction;
Build sustainable customer relationships and trust with customers account through open communication;
Follow company guidelines, policies and procedures;
Address customer's concerns and offer the best solution to solve the problem in a timely manner;
Conduct physical inventory and maintain inventory accuracy and cleanliness;
Various other related duties including after hours on-call duties to support the branch as assigned by supervisor.

What You Bring To Our Team

Excellent verbal and written communication skills;
Professional phone manner and customer service skills;
Working knowledge of Microsoft Office Suite (Word, Excel, PowerPoint, Outlook);
Ability to multitask, prioritize, and manage time effectively;
Problem solving abilities;
Good sales abilities and persuasiveness;
Ability to work under pressure unsupervised;
Strong work ethic and positive team attitude;
Post-secondary education (an asset);
Ability to respond to emergency after hours call in an on-call rotation;
Previous experience in HVAC-R industry, retail sales or technical related field (an asset);
Completion of professional degree in refrigeration, heating, ventilation (an asset);
Ability to operate a forklift, training will be provided as needed;

Compensation Information

Base Salary Range: $50,000 - $60,000 annually

Supplemental Pay Types Include: overtime pay; annual bonus

The final salary will be determined based on the candidate’s skills and experience, in compliance with applicable regulations.

Competitive Benefits: In addition to a rewarding career within our team, we offer

Medical and dental coverage from day one, along with short and long-term disability protection
Contribution to a collective registered retirement savings plan upon starting your role.
Wellness spending account
An employee assistance program including psychological, financial, and legal support.
Access to telemedicine from the beginning of your employment.
Reimbursement of professional association membership fees.
Early vacation program.
Daily onsite presence is required to meet operational needs, Monday to Friday.

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More about this job

Responsibilities

Provide customer service in a wholesale distribution setting, process orders and quotations, respond to customer inquiries, and recommend suitable products. Support sales teams, source HVAC-R parts and equipment, maintain accurate inventory, and perform other branch duties, including participation in an after-hours on-call rotation.

Requirements

Candidates should have strong communication and customer service skills, sales ability, problem-solving skills, and the ability to multitask and work independently under pressure. HVAC-R, retail sales, or technical experience and post-secondary education are assets; candidates must also be able to participate in an after-hours on-call rotation, and forklift training is available as needed.

Skills

Customer Service
Order Processing
Quotation Preparation
Sales
Product Sourcing
Inventory Management
Verbal Communication
Written Communication
Microsoft Office
Time Management
Multitasking
Problem Solving
HVAC-R Knowledge
Forklift Operation
Teamwork

Benefits

Medical Insurance
Dental Insurance
Short-Term Disability Protection
Long-Term Disability Protection
Wellness Spending Account
Employee Assistance Program
Telemedicine
Professional Association Membership Fee Reimbursement
Early Vacation Program
Annual Bonus
Overtime Pay

Visa sponsorship

Not detected in the job text

Keywords

HVAC-R
Wholesale Distribution
Customer Service
Order Processing
Quotations
Inside Sales
Outside Sales
Product Promotion
Customer Relationships
Parts Sourcing
Equipment Sourcing
Inventory Accuracy
Physical Inventory
Microsoft Office
Word
Excel
PowerPoint
Outlook
Forklift Operation
On-Call Rotation
Refrigeration
Heating
Ventilation
Retail Sales
Technical Experience

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