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Added 2 hours ago
Coordonnateur(trice) des opérations/ Operations Coordinator
Transportation Equipment Network - Canada
Montreal, QC
As an Operations Coordinator at our Lachine branch you will oversee rental counter and administration to ensure streamlined and customer focused operations day to day. This role is also…
Added 22 hours ago
WG
Supervisor - Night shift
WGI Group
Saint-Clet, QC
- Full-time
Reporting to the Production Manager, the Shift Supervisor oversees and participates in the day-to-day operations of the facility. This role supervises, supports and trains plant team…
Added 22 hours ago
WG
Supervisor - Evening shift
WGI Group
Saint-Clet, QC
- Full-time
Reporting to the Production Manager, the Shift Supervisor oversees and participates in the day-to-day operations of the facility. This role supervises, supports and trains plant team…
Added 1 day ago
EC
Part-Time Driver - Calgary Branch
Encore Canada
Calgary, AB
- Part-time
Maintain set routes and schedules as directed by their supervisor to meet customer expectations
Added 1 day ago
EG
Part-Time Driver - Calgary Branch
Encore Global
AB · Calgary, AB
- Part-time
Maintain set routes and schedules as directed by their supervisor to meet customer expectations
Added 1 day ago
RB
Warehouse Associate
RS Breakers and Controls Inc.
Saskatoon, SK
- $25 CAD / hour
- Full-time
Reports to: Branch Manager / Operations Manager
Added 1 day ago
IW
Manager Compliance Tier 1
IG Wealth Management
Quebec, QC
- Full-time
…manages client complaint resolution processes and conducts branch examination…
Added 1 day ago
WG
Yard Supervisor
WGI Group
Tillsonburg, ON
- $60,000 to $70,000 CAD / year
- Full-time
Reporting to the Branch Manager, the Yard Supervisor leads daily yard operations, ensuring safe and efficient loading, unloading, shipping, receiving and team performance.
Added 1 day ago
FE
Warehouse/Counter Clerk
Franklin Empire Inc
Windsor, ON
- Up to $40,000 CAD / year
- Full-time
We are presently in search of a Warehouse Clerk for our Windsor branch.
Added 1 day ago
B
Managed Accounts Supervision Specialist, Private Wealth
BMO
Toronto, ON · FCP
- Full-time
Provides support and guidance to branch supervision employees on supervision issues
Added 1 day ago
EC
Business Solutions Specialist
East Coast Credit Union
Antigonish, NS
- Full-time
…Specialist to join our team in central Nova Scotia! Reporting to the Supervisor, Business Solutions Specialist, you will be responsible for improving the financial well-being of business…
Added 1 day ago
Transit Operator
Regional Municipality of Wood Buffalo
Fort McMurray, AB
Department/ Branch: Public Works , Transportation Services
Added 1 day ago
Utility Treatment and Operations Technician, Fort Chipewyan - Level I
Regional Municipality of Wood Buffalo
Fort Chipewyan, AB
Department/ Branch: Environmental Services, Water Treatment
Added 1 day ago
Support Worker, Victim Services
Regional Municipality of Wood Buffalo
Fort McMurray, AB
Department/ Branch: Community Services, RCMP Support
Added 1 day ago
Senior Measurements & Reporting Analyst
Regional Municipality of Wood Buffalo
Fort McMurray, AB
Department/ Branch: Corporate Services, Supply Chain
Added 1 day ago
Labourer, Fort Chipewyan
Regional Municipality of Wood Buffalo
Fort Chipewyan, AB
Department/ Branch: Environmental Services, Water Treatment
Added 1 day ago
Paramedic - Firefighter Cadet Program
Regional Municipality of Wood Buffalo
Fort McMurray, AB
Department/ Branch: Regional Emergency Services, Integrated Emergency Response
Added 1 day ago
C
Service Supervisor Truck shop and field
Cummins
Kamloops, BC
- Full-time
We are looking for a talented Service Supervisor, to join our team specializing in Service for our Operation Unit in Kamloops, BC.
Added 1 day ago
AC
Retail Lending Officer I (Full-time, permanent) Selkirk
Access Credit Union
Selkirk, MB
- Full-time
Provide input into the development of and support the achievement of branch sales goals.
Added 1 day ago
PC
Branch Support
Parkland Corporation
BC · FSJ, BC
- Full-time
Reporting to the Operations Supervisor, the Branch Support will have a broad range of duties including indoor and outdoor tasks and physical and administrative responsibilities. Specific…
Added 2 days ago
M
Warehouse Associate
Motion
Cambridge, ON
- Full-time
Under direct supervision, the Warehouse Associate performs all shipping and receiving activity for a Branch location. This role ensures the customer receives the correct items in a timely…
Added 2 days ago
M
Warehouse Associate
Motion
Nisku, AB
- Full-time
Under direct supervision, the Warehouse Associate performs all shipping and receiving activity for a Branch location. This role ensures the customer receives the correct items in a timely…
Added 2 days ago
CO
Library Service Assistant 1/2 Circulation Assistant SWST
City of Winnipeg
Winnipeg, MB
- Part-time
Under the general direction of the Circulation Supervisor, the Circulation Assistant will be part of the library team and interact with customers of all ages to help create a positive and…
Added 2 days ago
CE
DZ Driver
Cooper Equipment Rentals Limited
Ottawa, ON
- Full-time
Inform supervisor of difficulties with deliveries or pickups.
Added 2 days ago
AE
Customer Service Manager - Staffing
ABL Employment
Newmarket, ON
- $50,000 to $60,000 CAD / year
- Full-time
- A competitive bonus plan based on branch performance

Master

HVAC Branch Representative

Kelowna, BC, Canada

Base Salary Range: $55,000 - $65,000 annually · Full-time

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Job details

Pay: Base Salary Range: $55,000 - $65,000 annually
Job type: Full-time
Apply by: Nov 5, 2026
Posting language: English
Posted: Oct 7, 2026

Original job description

For more than 70 years, we've been making a difference, in every degree.

At Master, our people are the driving force behind our success. As Canada's largest HVAC-R distributor and one of North America's industry leaders, we're proud to bring together more than 2,000 employees across nearly 100 locations in Canada and the United States.

Every day, our teams help deliver innovative solutions that improve comfort, energy efficiency, and building performance. Through collaboration, expertise, and a commitment to doing what's right, we create lasting value for our customers, partners, and communities.

Guided by our purpose - Improving people's lives, in every degree - we empower our employees to grow, make a meaningful impact, and build rewarding careers in an environment where people, teamwork, and continuous improvement come first.

As a Branch Representative, you will be responsible for managing internal relationships with customers, providing excellent customer service, processing orders and quotations, and promoting company products to generate increased sales. You will also work closely with the inside/outside sales teams, source parts and equipment, and maintain inventory accuracy.

If you are someone who enjoys providing exceptional customer service, has knowledge and experience in the HVAC industry, and wants to join a dynamic and dedicated team, then Master is the place for you! Apply now to become a Branch Representative and be a part of our talented team at our Kelowna, BC branch!

What You Will Accomplish With Us

Provide an outstanding customer service in a wholesale distribution environment;
Process orders and quotations using different methods and support inside and outside sales team with quotation requests;
Manage all incoming phone calls and text messages in a professional manner;
Source parts and/or equipment in collaboration with buying groups and suppliers;
Understand clients’ needs and suggest appropriate products or services to achieve satisfaction;
Build sustainable customer relationships and trust with customers account through open communication;
Follow company guidelines, policies and procedures;
Address customer's concerns and offer the best solution to solve the problem in a timely manner;
Conduct physical inventory and maintain inventory accuracy and cleanliness;
Various other related duties including after hours on-call duties to support the branch as assigned by supervisor.

What You Bring To Our Team

Excellent verbal and written communication skills;
Professional phone manner and customer service skills;
Working knowledge of Microsoft Office Suite (Word, Excel, PowerPoint, Outlook);
Ability to multitask, prioritize, and manage time effectively;
Problem solving abilities;
Good sales abilities and persuasiveness;
Ability to work under pressure unsupervised;
Strong work ethic and positive team attitude;
Post-secondary education (an asset);
Ability to respond to emergency after hours call in an on-call rotation;
Previous experience in HVAC-R industry, retail sales or technical related field (an asset);
Completion of professional degree in refrigeration, heating, ventilation (an asset);
Ability to operate a forklift, training will be provided as needed;

Compensation Information

Base Salary Range: $55,000 - $65,000 annually

Supplemental Pay Types Include: overtime pay; annual bonus

The final salary will be determined based on the candidate’s skills and experience, in compliance with applicable regulations.

Competitive Benefits: In addition to a rewarding career within our team, we offer

Medical and dental coverage from day one, along with short and long-term disability protection
Contribution to a collective registered retirement savings plan upon starting your role.
Wellness spending account
An employee assistance program including psychological, financial, and legal support.
Access to telemedicine from the beginning of your employment.
Reimbursement of professional association membership fees.
Early vacation program.
Daily onsite presence is required to meet operational needs, Monday to Friday.

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More about this job

Responsibilities

Provide customer service to wholesale customers, process orders and quotations, handle incoming calls and messages, and recommend products to meet customer needs. Support sales teams, source HVAC-R parts and equipment, maintain accurate and clean inventory, resolve customer concerns, and participate in after-hours on-call duties.

Requirements

Candidates should have strong communication and customer service skills, working knowledge of Microsoft Office, and the ability to multitask, solve problems, and work independently under pressure. HVAC-R, retail sales, or technical experience and relevant post-secondary or refrigeration, heating, and ventilation education are assets; forklift training can be provided.

Skills

Customer Service
Order Processing
Quotation Preparation
Sales
Product Sourcing
Inventory Management
Verbal And Written Communication
Microsoft Office
Time Management
Problem Solving
Persuasion
Multitasking
Forklift Operation
HVAC-R Knowledge
Teamwork

Benefits

Medical And Dental Coverage
Short- And Long-Term Disability Protection
Wellness Spending Account
Employee Assistance Program
Telemedicine
Professional Association Membership Fee Reimbursement
Early Vacation Program
Overtime Pay
Annual Bonus

Visa sponsorship

Not detected in the job text

Keywords

HVAC-R
Wholesale Distribution
Customer Service
Order Processing
Quotations
Inside Sales
Outside Sales
Product Promotion
Parts Sourcing
Equipment Sourcing
Supplier Coordination
Inventory Accuracy
Physical Inventory
Microsoft Office
Word
Excel
PowerPoint
Outlook
Forklift Operation
Refrigeration
Heating
Ventilation
On-Call Rotation
Problem Solving
Sales

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