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Added 3 mins ago
SI
Representative, Customer Service
Saputo Inc.
Montreal, QC
- Part-time
Saputo is seeking a passionate Representative, Customer Service, for an existing opportunity for temporary part-time 12-month contract within our organization. Reporting to the Supervisor,…
Added 3 mins ago
RS
Material Handler / Forklift Operator - Afternoon Shift
Ryder Supply Chain Solutions
Oakville, ON · CAN - Oakville ON Service Rd
- Full-time
One (1) year or more related warehouse and/or powered industrial truck experience preferred
Added 3 mins ago
RS
Material Handler I
Ryder Supply Chain Solutions
Vaughan, ON · CAN - Vaughan ON Langstaff Rd
- Full-time
One (1) year or more related warehouse and/or powered industrial truck experience preferred
Added 3 mins ago
RS
AZ Heavy Driver
Ryder Supply Chain Solutions
Concord, ON
- Full-time
Loading/Unloading freight or assisting in the loading/unloading of freight if required by customer
Added 3 mins ago
RS
Logistics Supervisor - Weekend Afternoon Shift
Ryder Supply Chain Solutions
Milton, ON · CAN - Milton ON Peddie Rd
- Full-time
…work is completed safely, efficiently, and in alignment with customer expectations. They coach, train, develop, and support their teams while driving engagement and accountability. In…
Added 3 mins ago
RS
Material Handler I
Ryder Supply Chain Solutions
Vaughan, ON · CAN - Vaughan ON Langstaff Rd
- Full-time
One (1) year or more related warehouse and/or powered industrial truck experience preferred
Added 3 mins ago
RS
Warehouse Flex Driver
Ryder Supply Chain Solutions
Calgary, AB · CAN - Calgary AB Freeport Blvd
- Full-time
Loading/Unloading freight or assisting in the loading/unloading of freight if required by customer
Added 3 mins ago
RS
Operations Logistics Manager
Ryder Supply Chain Solutions
Oshawa, ON · CAN - Oshawa ON Park Rd
- Full-time
…operation of accounts. This includes P&L responsibility, ensuring customer satisfaction, compliance, employee relations and…
Added 3 mins ago
RS
Gestionnaire principal de la location/Senior Manager Rental
Ryder Supply Chain Solutions
Dorval, QC
- Full-time
Added 47 mins ago
DR
Yard and Warehouse Manager - Burnaby
DMC Recruitment Group
Calgary, AB
- Full-time
This is an excellent opportunity for a proven leader with deep lumber and building materials experience who thrives in a unionized environment and enjoys developing teams, improving…
Added 47 mins ago
MN
Retail Sales Representative
Mosaic North America
Mont-Tremblant, QC
- Part-time
We are currently recruiting a results-oriented Sales and Merchandising Representative to represent our clients.
Added 47 mins ago
MN
Retail Sales Representative
Mosaic North America
Sainte-Agathe-des-Monts, QC
- Part-time
We are currently recruiting a results-oriented Sales and Merchandising Representative to represent our clients.
Added 47 mins ago
MN
Retail Sales Representative
Mosaic North America
Sherbrooke, QC
- Part-time
We are currently recruiting a results-oriented Sales and Merchandising Representative to represent our clients.
Added 47 mins ago
MN
Retail Sales Representative
Mosaic North America
Montreal, QC
- Part-time
We are currently recruiting a results-oriented Sales and Merchandising Representative to represent our clients.
Added 47 mins ago
AG
Field Representative - Alcoholic Beverages
Acosta Group
Peterborough, ON
- Full-time
Provide excellent customer service and maintain an effective working relationship with store staff to meet company and client objectives.
Added 47 mins ago
MN
Retail Sales Representative
Mosaic North America
Gatineau, QC
- Full-time
We are currently recruiting a results-oriented Sales and Merchandising Representative to represent our clients.
Added 47 mins ago
AG
Field Representative - Alcoholic Beverages
Acosta Group
Kawartha Lakes, ON · Lindsay, ON
- Full-time
Provide excellent customer service and maintain an effective working relationship with store staff to meet company and client objectives.
Added 47 mins ago
MN
Retail Sales Representative
Mosaic North America
Ottawa, ON
- Full-time
We are currently recruiting a results-oriented Sales and Merchandising Representative to represent our clients.
Added 47 mins ago
AG
Field Representative - Alcoholic Beverages
Acosta Group
Vaughan, ON
- Full-time
Provide excellent customer service and maintain an effective working relationship with store staff to meet company and client objectives.
Added 47 mins ago
FV
Market Development Representative
Forum Ventures
Toronto, ON
- $80,000 to $100,000 CAD / year
- Full-time
Experience: 1 to 2 years in a BDR, SDR, marketing, or customer-facing role. A strong track record of learning fast also counts.
Added 47 mins ago
FP
RTE - Cook
Fresh Prep Foods Inc
Calgary, AB
- Up to $23.06 CAD / hour
…Managed Companies - reflect our commitment to excellence in both customer experience and employee satisfaction. Our collaborative culture brings together passionate food lovers,…
Added 1 hour ago
Manager, Production
I M P Group International Inc.
Amherst, NS
With more than 50 years of Aerospace industry experience, IMP Aerostructures, an Operating Unit of IMP Aerospace and Defence, is a leader in the Aerospace industry providing top quality,…
Added 1 hour ago
GE
Branch Supervisor - Welland
Gerrie Electric Wholesale LTD
Welland, ON
- Full-time
Our core purpose is Customer First- Employee Driven. We strive for an inspiring culture and integrity in all that we do.
Added 2 hours ago
TC
Senior Financial Analyst/ ERP Support Analyst (1 Year Contract)
The Corporation of the City of Markham
Markham, ON
- $102,464 to $143,867 CAD / year
- Full-time
- Temporary
…The role will also support ERP implementation and act as a representative of the Finance Planning group to configure, test and rollout Workday Budgets, Project SKUs and Asset Management…
Added 2 hours ago
AI
Sales and Leasing Consultant - Mann-Northway Auto Source
AutoCanada Inc.
Prince Albert, SK
- Full-time
experience. Our ideal candidate has at least 3 years of customer-facing

Master

HVAC Branch Representative

Kelowna, BC, Canada

Base Salary Range: $55,000 - $65,000 annually · Full-time

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Job details

Pay: Base Salary Range: $55,000 - $65,000 annually
Job type: Full-time
Apply by: Nov 5, 2026
Posting language: English
Posted: Oct 7, 2026

Original job description

For more than 70 years, we've been making a difference, in every degree.

At Master, our people are the driving force behind our success. As Canada's largest HVAC-R distributor and one of North America's industry leaders, we're proud to bring together more than 2,000 employees across nearly 100 locations in Canada and the United States.

Every day, our teams help deliver innovative solutions that improve comfort, energy efficiency, and building performance. Through collaboration, expertise, and a commitment to doing what's right, we create lasting value for our customers, partners, and communities.

Guided by our purpose - Improving people's lives, in every degree - we empower our employees to grow, make a meaningful impact, and build rewarding careers in an environment where people, teamwork, and continuous improvement come first.

As a Branch Representative, you will be responsible for managing internal relationships with customers, providing excellent customer service, processing orders and quotations, and promoting company products to generate increased sales. You will also work closely with the inside/outside sales teams, source parts and equipment, and maintain inventory accuracy.

If you are someone who enjoys providing exceptional customer service, has knowledge and experience in the HVAC industry, and wants to join a dynamic and dedicated team, then Master is the place for you! Apply now to become a Branch Representative and be a part of our talented team at our Kelowna, BC branch!

What You Will Accomplish With Us

Provide an outstanding customer service in a wholesale distribution environment;
Process orders and quotations using different methods and support inside and outside sales team with quotation requests;
Manage all incoming phone calls and text messages in a professional manner;
Source parts and/or equipment in collaboration with buying groups and suppliers;
Understand clients’ needs and suggest appropriate products or services to achieve satisfaction;
Build sustainable customer relationships and trust with customers account through open communication;
Follow company guidelines, policies and procedures;
Address customer's concerns and offer the best solution to solve the problem in a timely manner;
Conduct physical inventory and maintain inventory accuracy and cleanliness;
Various other related duties including after hours on-call duties to support the branch as assigned by supervisor.

What You Bring To Our Team

Excellent verbal and written communication skills;
Professional phone manner and customer service skills;
Working knowledge of Microsoft Office Suite (Word, Excel, PowerPoint, Outlook);
Ability to multitask, prioritize, and manage time effectively;
Problem solving abilities;
Good sales abilities and persuasiveness;
Ability to work under pressure unsupervised;
Strong work ethic and positive team attitude;
Post-secondary education (an asset);
Ability to respond to emergency after hours call in an on-call rotation;
Previous experience in HVAC-R industry, retail sales or technical related field (an asset);
Completion of professional degree in refrigeration, heating, ventilation (an asset);
Ability to operate a forklift, training will be provided as needed;

Compensation Information

Base Salary Range: $55,000 - $65,000 annually

Supplemental Pay Types Include: overtime pay; annual bonus

The final salary will be determined based on the candidate’s skills and experience, in compliance with applicable regulations.

Competitive Benefits: In addition to a rewarding career within our team, we offer

Medical and dental coverage from day one, along with short and long-term disability protection
Contribution to a collective registered retirement savings plan upon starting your role.
Wellness spending account
An employee assistance program including psychological, financial, and legal support.
Access to telemedicine from the beginning of your employment.
Reimbursement of professional association membership fees.
Early vacation program.
Daily onsite presence is required to meet operational needs, Monday to Friday.

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More about this job

Responsibilities

Provide customer service to wholesale customers, process orders and quotations, handle incoming calls and messages, and recommend products to meet customer needs. Support sales teams, source HVAC-R parts and equipment, maintain accurate and clean inventory, resolve customer concerns, and participate in after-hours on-call duties.

Requirements

Candidates should have strong communication and customer service skills, working knowledge of Microsoft Office, and the ability to multitask, solve problems, and work independently under pressure. HVAC-R, retail sales, or technical experience and relevant post-secondary or refrigeration, heating, and ventilation education are assets; forklift training can be provided.

Skills

Customer Service
Order Processing
Quotation Preparation
Sales
Product Sourcing
Inventory Management
Verbal And Written Communication
Microsoft Office
Time Management
Problem Solving
Persuasion
Multitasking
Forklift Operation
HVAC-R Knowledge
Teamwork

Benefits

Medical And Dental Coverage
Short- And Long-Term Disability Protection
Wellness Spending Account
Employee Assistance Program
Telemedicine
Professional Association Membership Fee Reimbursement
Early Vacation Program
Overtime Pay
Annual Bonus

Visa sponsorship

Not detected in the job text

Keywords

HVAC-R
Wholesale Distribution
Customer Service
Order Processing
Quotations
Inside Sales
Outside Sales
Product Promotion
Parts Sourcing
Equipment Sourcing
Supplier Coordination
Inventory Accuracy
Physical Inventory
Microsoft Office
Word
Excel
PowerPoint
Outlook
Forklift Operation
Refrigeration
Heating
Ventilation
On-Call Rotation
Problem Solving
Sales

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