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Added 6 mins ago
DC
Spécialiste technique, Gestion des projets
Defence Construction Canada
Ottawa, ON
- Full-time
The Technical Specialist, Project Management, provides program and project management services to support the delivery of infrastructure and environmental projects. The incumbent acts as a…
Added 8 mins ago
E
Associate Representative - Customer Service
EECOL
Whitehorse, YT
- Full-time
As an Associate Representative - Customer Service, you will respond to customer inquiries by telephone, e-mail and/or walk-ins to provide inquiry or problem resolution. You will resolve…
Added 8 mins ago
Coordonnateur Qualité
Alstom
Montreal, QC
…diverse portfolio: high-speed trains, metros, trams, maintenance services and integrated…
Added 38 mins ago
DC
Technical Specialist, Project Management
Defence Construction Canada
Ottawa, ON
- Full-time
The Technical Specialist, Project Management, provides program and project management services to support the delivery of infrastructure and environmental projects. The incumbent acts as a…
Added 38 mins ago
Production Planner
Westerkirk
Victoria, BC
…design, production, maintenance, repair, and overhaul (MRO) services. Our operations are supported by a team of skilled engineers, technicians, and industry professionals who are dedicated…
Added 38 mins ago
OH
IT Specialist
O’Dell HVAC Group
Waterloo, ON
- Full-time
O'Dell HVAC Group is a well-established HVAC equipment representative, partnering with engineers, building owners, and contractors throughout Canada. Our success is fueled by our…
Added 1 hour ago
NS
Anaesthesia Assistant - Anaesthesia Department
Nova Scotia Health Authority
Dartmouth, NS
- Full-time
…Anesthesiologist, the Anesthesia Assistant provides clinical and technical support in the pre-operative areas, operating rooms, post anesthesia care units and in other specialty areas…
Added 1 hour ago
NS
Anaesthesia Assistant - Anaesthesia Department
Nova Scotia Health Authority
Halifax, NS
- Full-time
…Anesthesiologist, the Anesthesia Assistant provides clinical and technical support in the pre-operative areas, operating rooms, post anesthesia care units and in other specialty areas…
Added 1 hour ago
NS
Anaesthesia Assistant - Anaesthesia Department
Nova Scotia Health Authority
Halifax, NS
- Full-time
…Anesthesiologist, the Anesthesia Assistant provides clinical and technical support in the pre-operative areas, operating rooms, post anesthesia care units and in other specialty areas…
Added 1 hour ago
Anaesthesia Assistant - Anaesthesia Department
Nova Scotia Health and IWK Health
Halifax, NS
…Anesthesiologist, the Anesthesia Assistant provides clinical and technical support in the pre-operative areas, operating rooms, post anesthesia care units and in other specialty areas…
Added 1 hour ago
Anaesthesia Assistant - Anaesthesia Department
Nova Scotia Health and IWK Health
Halifax, NS
…Anesthesiologist, the Anesthesia Assistant provides clinical and technical support in the pre-operative areas, operating rooms, post anesthesia care units and in other specialty areas…
Added 1 hour ago
Anaesthesia Assistant - Anaesthesia Department
Nova Scotia Health and IWK Health
Dartmouth, NS
…Anesthesiologist, the Anesthesia Assistant provides clinical and technical support in the pre-operative areas, operating rooms, post anesthesia care units and in other specialty areas…
Added 1 hour ago
PS
BUSINESS DEVELOPMENT REPRESENTATIVE
PMP SOLUTIONS
Quebec, QC
- Full-time
You've had success selling technical or technological products to medium to large-sized companies in the industrial sector. You have excellent listening skills, the ability to ask good…
Added 2 hours ago
GO
Worker Advisor
Government of Manitoba
Winnipeg, MB
- Full-time
…application form at the link below or contact Human Resource Services to request a copy of the application form. The selection board will rely on the information provided in this…
Added 2 hours ago
IF
Diesel Apprentice - Technician II
Impact Fulfillment Services
Dartmouth, NS
- Full-time
Under close supervision, the Technician II performs minor to average routine maintenance and repair services on different types of vehicles. Works with the assistance of a T3, T4, TIC, SS…
Added 2 hours ago
PH
Medical Laboratory Technologist
Provincial Health Services Authority
Chilliwack, BC
- Full-time
The Medical Laboratory Technologist I performs technical work involved in the duties associated with laboratory test procedures. As well, the Medical Laboratory Technologist I evaluates and…
Added 2 hours ago
IF
Technician II – Vehicle Maintenance
Impact Fulfillment Services
Toronto, ON · Scarborough, ON
- Full-time
…technicians on complex repairs and diagnostics while developing technical skills and maintaining…
Added 2 hours ago
BG
Field Service Planner
Berean Group International, Inc.
Saskatoon, SK
- Contract
Overall Role The Field Services Coordinator/Planner is responsible for scheduling the execution of Field Services operations at customer sites. This role ensures that all parts, tools,…
Added 2 hours ago
PH
Medical Laboratory Technologist
Provincial Health Services Authority
Chilliwack, BC
- Part-time
The Medical Laboratory Technologist I performs technical work involved in the duties associated with laboratory test procedures. As well, the Medical Laboratory Technologist I evaluates and…
Added 2 hours ago
CO
Job ID #31637: Project Manager, Infrastructure Management - RE-POST
City of Hamilton
Hamilton, ON
- Full-time
- Temporary
…and they may coordinate and attend meetings, as the City’s representative liaising with external…
Added 3 hours ago
GO
Land Stewardship Manager
Government of Manitoba
Winnipeg, MB
- Full-time
…important role that each person plays in delivering exceptional services, programs and support to the province. Your important contributions are recognized with a comprehensive package of…
Added 4 hours ago
Radiological Technologist - Diagnostic Imaging (Multi-site position)
Nova Scotia Health and IWK Health
Kentville, NS
Comprehension of the technical language to be able to review and use manuals and take part in relevant discussions
Added 5 hours ago
R&
Tax Manager
Robertson & Company Ltd.
Mississauga, ON
- Full-time
…reputation for delivering high-quality tax, audit, and advisory services to a diverse client base. The firm offers a collaborative environment, leadership opportunities, and a strong focus…
Added 5 hours ago
R&
End User Systems Support Specialist
Robertson & Company Ltd.
Toronto, ON
- Full-time
Technical Support / User Assistance: Provide first level support for hardware, software, and network issues.
Added 8 hours ago
H
Nurse A - Registered Nurse General Duty Nurse
HealthCareersInSask.ca
Saskatoon, SK
- Part-time
Technical skills necessary to perform functions of position

Master

HVAC Branch Representative

Kelowna, BC, Canada

Base Salary Range: $55,000 - $65,000 annually · Full-time

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Job details

Pay: Base Salary Range: $55,000 - $65,000 annually
Job type: Full-time
Apply by: Nov 5, 2026
Posting language: English
Posted: Oct 7, 2026

Original job description

For more than 70 years, we've been making a difference, in every degree.

At Master, our people are the driving force behind our success. As Canada's largest HVAC-R distributor and one of North America's industry leaders, we're proud to bring together more than 2,000 employees across nearly 100 locations in Canada and the United States.

Every day, our teams help deliver innovative solutions that improve comfort, energy efficiency, and building performance. Through collaboration, expertise, and a commitment to doing what's right, we create lasting value for our customers, partners, and communities.

Guided by our purpose - Improving people's lives, in every degree - we empower our employees to grow, make a meaningful impact, and build rewarding careers in an environment where people, teamwork, and continuous improvement come first.

As a Branch Representative, you will be responsible for managing internal relationships with customers, providing excellent customer service, processing orders and quotations, and promoting company products to generate increased sales. You will also work closely with the inside/outside sales teams, source parts and equipment, and maintain inventory accuracy.

If you are someone who enjoys providing exceptional customer service, has knowledge and experience in the HVAC industry, and wants to join a dynamic and dedicated team, then Master is the place for you! Apply now to become a Branch Representative and be a part of our talented team at our Kelowna, BC branch!

What You Will Accomplish With Us

Provide an outstanding customer service in a wholesale distribution environment;
Process orders and quotations using different methods and support inside and outside sales team with quotation requests;
Manage all incoming phone calls and text messages in a professional manner;
Source parts and/or equipment in collaboration with buying groups and suppliers;
Understand clients’ needs and suggest appropriate products or services to achieve satisfaction;
Build sustainable customer relationships and trust with customers account through open communication;
Follow company guidelines, policies and procedures;
Address customer's concerns and offer the best solution to solve the problem in a timely manner;
Conduct physical inventory and maintain inventory accuracy and cleanliness;
Various other related duties including after hours on-call duties to support the branch as assigned by supervisor.

What You Bring To Our Team

Excellent verbal and written communication skills;
Professional phone manner and customer service skills;
Working knowledge of Microsoft Office Suite (Word, Excel, PowerPoint, Outlook);
Ability to multitask, prioritize, and manage time effectively;
Problem solving abilities;
Good sales abilities and persuasiveness;
Ability to work under pressure unsupervised;
Strong work ethic and positive team attitude;
Post-secondary education (an asset);
Ability to respond to emergency after hours call in an on-call rotation;
Previous experience in HVAC-R industry, retail sales or technical related field (an asset);
Completion of professional degree in refrigeration, heating, ventilation (an asset);
Ability to operate a forklift, training will be provided as needed;

Compensation Information

Base Salary Range: $55,000 - $65,000 annually

Supplemental Pay Types Include: overtime pay; annual bonus

The final salary will be determined based on the candidate’s skills and experience, in compliance with applicable regulations.

Competitive Benefits: In addition to a rewarding career within our team, we offer

Medical and dental coverage from day one, along with short and long-term disability protection
Contribution to a collective registered retirement savings plan upon starting your role.
Wellness spending account
An employee assistance program including psychological, financial, and legal support.
Access to telemedicine from the beginning of your employment.
Reimbursement of professional association membership fees.
Early vacation program.
Daily onsite presence is required to meet operational needs, Monday to Friday.

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More about this job

Responsibilities

Provide customer service to wholesale customers, process orders and quotations, handle incoming calls and messages, and recommend products to meet customer needs. Support sales teams, source HVAC-R parts and equipment, maintain accurate and clean inventory, resolve customer concerns, and participate in after-hours on-call duties.

Requirements

Candidates should have strong communication and customer service skills, working knowledge of Microsoft Office, and the ability to multitask, solve problems, and work independently under pressure. HVAC-R, retail sales, or technical experience and relevant post-secondary or refrigeration, heating, and ventilation education are assets; forklift training can be provided.

Skills

Customer Service
Order Processing
Quotation Preparation
Sales
Product Sourcing
Inventory Management
Verbal And Written Communication
Microsoft Office
Time Management
Problem Solving
Persuasion
Multitasking
Forklift Operation
HVAC-R Knowledge
Teamwork

Benefits

Medical And Dental Coverage
Short- And Long-Term Disability Protection
Wellness Spending Account
Employee Assistance Program
Telemedicine
Professional Association Membership Fee Reimbursement
Early Vacation Program
Overtime Pay
Annual Bonus

Visa sponsorship

Not detected in the job text

Keywords

HVAC-R
Wholesale Distribution
Customer Service
Order Processing
Quotations
Inside Sales
Outside Sales
Product Promotion
Parts Sourcing
Equipment Sourcing
Supplier Coordination
Inventory Accuracy
Physical Inventory
Microsoft Office
Word
Excel
PowerPoint
Outlook
Forklift Operation
Refrigeration
Heating
Ventilation
On-Call Rotation
Problem Solving
Sales

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