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Master

Outside Sales Representative

Burnaby, BC, Canada

Base Salary Range: $95,000 - $110,000 annually · Full-time

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Job details

Pay: Base Salary Range: $95,000 - $110,000 annually
Job type: Full-time
Apply by: Nov 4, 2026
Posting language: English
Posted: Oct 5, 2026

Original job description

For more than 70 years, we've been making a difference, in every degree.

At Master, our people are the driving force behind our success. As Canada's largest HVAC-R distributor and one of North America's industry leaders, we're proud to bring together more than 2,000 employees across nearly 100 locations in Canada and the United States.

Every day, our teams help deliver innovative solutions that improve comfort, energy efficiency, and building performance. Through collaboration, expertise, and a commitment to doing what's right, we create lasting value for our customers, partners, and communities.

Guided by our purpose - Improving people's lives, in every degree - we empower our employees to grow, make a meaningful impact, and build rewarding careers in an environment where people, teamwork, and continuous improvement come first.

We are seeking a motivated and experienced Outside Sales Representative to join our team. The ideal candidate will be responsible for promoting and selling HVAC-R (Heating, Ventilation, Air Conditioning, and Refrigeration) equipment and solutions across our full product portfolio - including commercial rooftop units, refrigeration equipment and supplies, hydronics, and residential systems - to clients across the sectors we serve. The role involves assessing customer needs, recommending appropriate products, and providing technical support to ensure optimal system performance. The candidate that will join this team will be responsible for representing The Master Group within the Grater Vancouver Area.

What You Will Accomplish With Us

Identify and develop relationships with potential clients across various sectors to promote our full range of HVAC-R equipment and services, including commercial rooftops, refrigeration equipment and supplies, hydronics, and residential systems.
Analyze client requirements and propose suitable HVAC-R equipment/solutions aligned with their needs, across commercial, refrigeration, hydronic, and residential applications.
Prepare and deliver technical presentations, product demonstrations, and proposals to clients.
Work as part of the sales team to assist and collaborate in growth across all our core product lines.
Provide technical expertise and guidance to customers regarding equipment operation, maintenance, and troubleshooting.
Negotiate contracts, pricing, and terms of sale to close deals effectively.
Visit construction sites to evaluate product applications and deal with site issues.
Stay updated on industry trends, market conditions, and competitor activities to maintain a competitive edge.
Maintain accurate records of sales activities, customer interactions, and follow-up actions.
Attend industry trade shows, conferences, and networking events to expand the customer base and foster relationships.
Attend regular product training sessions.

What You Bring To Our Team

Previous experience in the HVAC-R industry.
Strong understanding of HVAC-R systems, components, and their applications - commercial rooftops, refrigeration, hydronics, and residential - is an asset.
Excellent communication, negotiation, and presentation skills.
Ability to interpret technical plans and specifications.
Proficiency in CRM software and Microsoft Office suite.
Self-motivated, result-oriented, and able to work as part of a team as well as independently.
Required to travel to meet clients and attend events.
Valid passport and driver's license for travel within Canada and USA for training at manufacturers' facilities.

Compensation Information

Base Salary Range: $95,000 - $110,000 annually

Supplemental Pay Types Include: commissions; annual bonus

The final salary will be determined based on the candidate’s skills and experience, in compliance with applicable regulations.

Competitive Benefits: In addition to a rewarding career within our team, we offer

Medical and dental coverage from day one, along with short and long-term disability protection
Contribution to a collective registered retirement savings plan upon starting your role.
Wellness spending account
An employee assistance program including psychological, financial, and legal support.
Access to telemedicine from the beginning of your employment.
Reimbursement of professional association membership fees.
Early vacation program.
Work–life balance supported through a hybrid work policy.

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More about this job

Responsibilities

Develop customer relationships and sell HVAC-R equipment and solutions across commercial rooftop, refrigeration, hydronic, and residential product lines. Assess customer needs, provide technical guidance and proposals, negotiate sales, visit construction sites, and maintain customer and sales records.

Requirements

Previous HVAC-R industry experience and a strong understanding of HVAC-R systems and applications are sought. Candidates should have strong communication, negotiation, and presentation skills, be able to interpret technical plans, use CRM software and Microsoft Office, and hold a valid driver's license and passport for required travel.

Skills

HVAC-R Systems Knowledge
Outside Sales
Customer Needs Assessment
Product Recommendations
Technical Presentations
Product Demonstrations
Negotiation
Contract Closing
Technical Support
Troubleshooting
Technical Plan Interpretation
CRM Software
Microsoft Office
Communication
Travel

Benefits

Medical Insurance
Dental Insurance
Short-Term Disability Protection
Long-Term Disability Protection
Wellness Spending Account
Employee Assistance Program
Telemedicine
Professional Association Membership Fee Reimbursement
Early Vacation Program
Hybrid Work Policy

Visa sponsorship

Not detected in the job text

Keywords

HVAC-R
Heating
Ventilation
Air Conditioning
Refrigeration
Commercial Rooftop Units
Refrigeration Equipment
Hydronics
Residential Systems
HVAC-R Equipment
Technical Support
Equipment Maintenance
Troubleshooting
Technical Plans
Specifications
CRM Software
Microsoft Office
Sales Proposals
Contract Negotiation
Construction Sites
Market Trends
Competitor Analysis
Trade Shows
Product Training
Customer Relationship Development

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