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Added 22 mins ago
WF
Whole Body Team Leader (Body Care, Makeup, Vitamins, Nutrition Department Manager)
Whole Foods Market
Ottawa, ON
- Full-time
…compliance, and special projects as assigned. Leads and develops Associate Team Leaders and Team Members. Accountable for Team Member hiring, development, corrective actions and…
Added 52 mins ago
A
WHS Specialist
Amazon
Hamilton, ON
- Full-time
Associate Advocacy & Cultural Leadership - Serve as a trusted safety advisor and advocate for associate wellbeing, building strong partnerships across all levels of the organization. Foster…
Added 52 mins ago
C
Temporary Sales Support Associate
Coach
Toronto, ON
- Part-time
The Sales Support Associate role is an integral part of the store’s overall success and efficiency; demanding direct attention to our brand commitment when servicing our customers. Leaving…
Added 52 mins ago
WC
(CAN) Team Leader Operations - Staple Stock Associate (16:00-02:30 - 1 Year Contract - Tue/Wed/Fri/Sat)
Walmart Canada
Calgary, AB
- Full-time
…order filling or shipping. Prioritizes daily workflow to ensure customer requirements are…
Added 52 mins ago
WC
(CAN) Grocery Associate
Walmart Canada
AB · Edmonton, AB
- Full-time
Position Summary...Working as a Grocery Associate at Walmart Canada is a great opportunity to build valuable skills in a fast paced retail environment. In this role, you deliver excellent…
Added 52 mins ago
A
WHS Specialist
Amazon
Belleville, ON
- Full-time
Associate Advocacy & Cultural Leadership - Serve as a trusted safety advisor and advocate for associate wellbeing, building strong partnerships across all levels of the organization. Foster…
Added 52 mins ago
TS
Part-Time Store Associate View Royal - 24 hours
The Salvation Army Canada and Bermuda Territory
Victoria, BC · View Royal, BC
- Part-time
Have a few months of experience in processing or distribution of goods or customer service.
Added 52 mins ago
TT
Coordonnateur / Coordonnatrice de Magasin De Détail Temps Plein Winners - Carrefour Saint-Georges
The TJX Companies, Inc.
Saint-Georges, QC
- Full-time
Exceptional Customer Service skills with ability to identify stated and unstated Customer and Associate inquiries and needs, Strong technical knowledge of register operations
Added 1 hour ago
C
Temporary Sales Associate
Coach
Toronto, ON
- Part-time
The Sales Associate is the front‑line ambassador of the Coach brand. You will deliver an elevated, personalized shopping experience, meet personal and store sales goals, and support daily…
Added 1 hour ago
C
Temporary Sales Support Associate
Coach
Calgary, AB
- Part-time
The Sales Support Associate role is an integral part of the store’s overall success and efficiency; demanding direct attention to our brand commitment when servicing our customers. Leaving…
Added 1 hour ago
TA
Sales Associate - Part Time
The Aldo Group Inc / Le Groupe Aldo Inc.
Surrey, BC
- Part-time
Reporting to the Store Manager, the Part-Time Sales Associate at ALDO is all about driving sales while creating a great in-store experience. You bring the energy, the style, and the…
Added 2 hours ago
O
Gestionnaire des perspectives d’affaires (Mandat de 12 mois) | Business Insights Manager – 12 months mandate
Organon
Kirkland, QC
- Full-time
…commerciales, améliorer l’efficacité des campagnes, bonifier l’expérience client et optimiser la performance globale de…
Added 2 hours ago
3
Account Receivables Associate
3aa31955-ee83-4242-9d3c-8825517baf90
Mississauga, ON
- $47,000 to $52,000 CAD / year
- Contract
…to play different. We are looking for an Accounts Receivable Associate to join our ever-expanding team in Mississauga for a 6-month contract. This contract has a strong possibility to…
Added 2 hours ago
SD
Beauty Manager, Hourly Full Time Day
Shoppers Drug Mart
Toronto, ON
- Full-time
Acting as consultants, supporting internal customers and the Associate-Owners, you will get experience unique to the retail industry while working for an award-winning national brand.…
Added 2 hours ago
SR
Wireless Sales Consultant
Staples Retail
Moncton, NB
- Part-time
As a Wireless Sales Consultant, you are a champion of the customer experience in the wireless department. You enable our work, learn, and grow culture for our customers and associates.…
Added 2 hours ago
W
(CAN) Team Leader Operations - Staple Stock Associate (16:00-02:30 - 1 Year Contract - Tue/Wed/Fri/Sat)
Walmart
Calgary, AB
- Full-time
…order filling or shipping. Prioritizes daily workflow to ensure customer requirements are…
Added 2 hours ago
FC
Fit4Less Host - Mississauga Westwood
Fit4Less Canada
Mississauga, ON
- Part-time
The Host provides friendly customer and membership services and completes daily cleaning and minor maintenance tasks to standards and expectations to deliver Fit4Less’ friendly, clean, and…
Added 2 hours ago
FC
Fit4Less Host - Sault Ste. Marie Pim Street
Fit4Less Canada
Sault Ste. Marie, ON
- Part-time
The Host provides friendly customer and membership services and completes daily cleaning and minor maintenance tasks to standards and expectations to deliver Fit4Less’ friendly, clean, and…
Added 2 hours ago
FC
Fit4Less Host - Mississauga Derry & Millcreek
Fit4Less Canada
Mississauga, ON
- Part-time
The Host provides friendly customer and membership services and completes daily cleaning and minor maintenance tasks to standards and expectations to deliver Fit4Less’ friendly, clean, and…
Added 2 hours ago
S
Business Development Representative - SMB
Solink
Ottawa, ON
- $68,500 to $85,000 CAD / year
- Full-time
Reports To: Dylan Monsinger, Associate Manager, Business Development
Added 2 hours ago
KS
Temporary Sales Associate
kate spade new york
Toronto, ON · Yorkdale
- Part-time
The Sales Associate is the front‑line ambassador of the Coach brand. You will deliver an elevated, personalized shopping experience, meet personal and store sales goals, and support daily…
Added 2 hours ago
T
Customer Experience Associate
TD
Kelowna, BC
- Part-time
Can you bring your charming self to work and make customer interactions delightful one? Can you process financial transactions accurately and get a sense of achievement by providing…
Added 2 hours ago
T
Personal Banking Associate Trainee
TD
AB
- Full-time
…relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or…
Added 2 hours ago
MR
Academic Advisor
Mount Royal University
Calgary, AB
- Part-time
…role requires strong, trust-based relationships with Deans, Associate Deans, Chairs, and other Faculty leaders. The Academic Advisor must demonstrate respect for the values, priorities, and…
Added 2 hours ago
MR
Director, Facilities Operations
Mount Royal University
Calgary, AB
- Full-time
…staff. Our team of professionals are dedicated to providing customer service excellence. Our staff respond to daily service requests and emergency / priority situations as…

MasterBUILT Hotels Ltd.

Guest Services Associate

Kitimat, BC, V8C 2G7, Canada

Full-time

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Job details

Job type: Full-time
Education: High school diploma
Experience: 1-2 years of experience in a customer service-oriented role
Posting language: English
Posted: Oct 26, 2026

Original job description

MasterBUILT® Hotels exists to develop, build, manage, and invest in best-in-class hotels across Canada. The MasterBUILT team lives and breathes hospitality, having created a significant number of hotels from the ground up, making us a leading company in North America in this regard. As a proud recipient of Canada’s 50 Best Managed Companies award for multiple consecutive years, the MasterBUILT systems and structures have solidified a reputation as industry leaders.

Microtel Inn & Suites by Wyndham is an all-new construction, limited-service hotel brand targeting the midscale segment of the market. Part of the Wyndham Hotel Group family of brands, Microtel has won the JD Power & Associates award for top guest satisfaction in its segment 18 of the past 19 years - an unprecedented achievement in any industry – and has consistently been rated #1 in its segment for RevPAR market penetration in the U.S. (based on STR data).

Within Canada, Microtel is the fastest growing new construction brand in the country with over 40 new hotels scheduled to open by 2026. Microtel’s rapid growth is backed by the strength of MasterBUILT® Hotels’ commitment to develop at least 75 Microtel hotels by 2036, making it one of the most dynamic new brands to ever enter the Canadian marketplace.

NEW OPPORTUNITY:

GUEST SERVICES ASSOCIATE

Microtel Inn & Suites by Wyndham Kitimat, BC.

The Guest Services Associate will work diligently to ensure the quality, cleanliness and service of the property are consistently maintained. They must be committed to the achievement of professional work standards and demonstrate a positive, proactive approach to empowered decision making in relation to guest care and contribution to room revenue. This is a part-time position.

RESPONSIBILITIES:

Perform check-ins and checkouts, paying special attention to accuracy and detail
Ensure each guest has received exceptional service
Handle all guest requests in an expedient and professional manner. Ensure special requests are dealt with appropriately
Positively respond to guest queries/complaints and requests, providing positive solutions and ensuring follow-up
Provide guests with the necessary information that may include restaurant recommendations, driving directions, assistance to local services and transportation alternatives
Operate the front desk equipment such as the reservation system, hotel switchboard, calculator, copier and key card machines
Complete assigned tasks and paperwork as delegated by management team. This may include some accounting, basic data analysis and processing
Maintain cleanliness of workspace
Liaise proactively and continuously with the Housekeeping and Maintenance departments to ensure seamless operations and exceptional guest service and guest/co-worker safety by reporting of suspicious persons and handling of keys/cash

QUALIFICATIONS:

Experience Required

1-2 years of experience in a customer service-oriented role
Previous hospitality experience an asset
Familiar with general office equipment such as photocopiers, scanners etc.

Mission Critical Competencies

Ability to demonstrate being a team player
Excellent communication and interpersonal skills
A fun, positive attitude with a sense of humour

Desired Education

A High School Diploma or GED required

WORKING CONDITIONS:

May be required to work early morning, late evening and weekend shifts
Fun work environment, committed to realizing all of our core Pillars

MASTERBUILT OFFERS:

A compensation package that provides incentives and rewards performance
A flexible benefits package that supports various personal/family situations and work environments
A rewarding corporate culture that fosters a positive team and family spirit
A cooperative management team that is strategic and forward thinking
A fast paced environment with opportunities for advancement

TO APPLY:

Please apply online at https://masterbuilthotels.bamboohr.com/hiring/jobs/1044
We thank all applicants for their submissions, but only those deemed qualified by our hiring manager will be contacted. No phone calls please.

Please note Labour Market Impact Assessment (LMIAs) are not supported for this position. Legal entitlement to work in Canada is required.

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More about this job

Responsibilities

The Guest Services Associate is responsible for managing front desk operations, including check-ins, checkouts, and handling guest inquiries. They must maintain workspace cleanliness and collaborate with housekeeping and maintenance departments to ensure a high standard of guest service.

Requirements

Candidates must have 1-2 years of customer service experience and a high school diploma or GED. Proficiency with general office equipment and strong interpersonal skills are required for this role.

Skills

Customer service
Communication
Interpersonal skills
Data analysis
Accounting
Front desk operations
Problem solving
Teamwork
Attention to detail
Time management

Benefits

Incentives
Flexible benefits package
Opportunities for advancement

Visa sponsorship

Not detected in the job text

Keywords

Hospitality
Front Desk
Customer Service
Hotel Management
Guest Satisfaction
Reservation System
Switchboard
Data Analysis
Accounting
Housekeeping
Maintenance
Check-in
Check-out
Office Equipment
Photocopier
Scanner
Key Card Machine
Midscale Segment
RevPAR
Team Player

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