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Added 4 mins ago
T
Personal Banking Associate Trainee
TD
Keswick, ON
- Full-time
Recommend improvements to work practices, branch operations and processes to enhance customer experience and achieve operational excellence
Added 4 mins ago
T
Personal Banking Associate Trainee
TD
Waterford, ON
- Full-time
Recommend improvements to work practices, branch operations and processes to enhance customer experience and achieve operational excellence
Added 4 mins ago
Sales Associate-Retail
Roots
London, ON
…authentic connections and creating memorable experiences for every customer. We are looking for individuals who enjoy connecting with customers, act with integrity, embrace the freedom to…
Added 4 mins ago
MERCHANDISE ASSOCIATE
Boutique La Vie En Rose
AB · EDMONTON, AB
Added 4 mins ago
SEASONAL ASSOCIATE
Boutique La Vie En Rose
Cold Lake, AB
You listen to customers’ needs to provide exceptional customer service;
Added 4 mins ago
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Datacenter Technician
Dexian
Montreal, QC
- $25 to $28 CAD / hour
- Contract
Responsible for monitoring network to ensure network availability to all system users. Education/Experience. Associate degree in computer related field required.
Added 18 mins ago
AW
Shuttle/Van Driver Oakville
Auto Warehousing Company Canada
Oakville, ON
- $21.85 to $23 CAD / hour
- Full-time
AWC Operations Canada (AWCC) performs many logistics functions. Some of these are real time yard management, real time data transfers, real time vehicle direct locating, dealer delivery,…
Added 33 mins ago
NB
Associate
National Bank of Canada
Medicine Hat, AB
- Full-time
A career as an Associate in the Wealth Management team at National Bank, will give you the opportunity to show your ability to work in synergy with clients and colleagues. In this role, you…
Added 33 mins ago
NB
Wealth Associate
National Bank of Canada
Brossard, QC
- Full-time
A career as an Associate in the Wealth Management team at National Bank, will give you the opportunity to show your ability to work in synergy with clients and colleagues. In this role, you…
Added 33 mins ago
MC
Technicien(ne) de l'entrepot magasin / Store Warehouse Associate
Mobilia Canada
QC · Montérégie, QC
- Full-time
Mobilia Interiors Inc., a leader in contemporary home furnishings, is looking for a Store Warehouse Associate, to join our team.
Added 34 mins ago
Customer Experience Associate - Yonge & Hillcrest, Toronto, ON (18.75 hours/week)
Scotiabank
Toronto, ON · North York, ON
As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve…
Added 34 mins ago
Store Associate
Sherwin-Williams
Calgary, AB
…Store Associates are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high…
Added 34 mins ago
PC
Associate System Analyst / Analyste de systèmes associé
Parkland Corporation
Montreal, QC
- Full-time
…Greater Caribbean, and Europe. The Partnership’s midstream operations include an extensive network of approximately 14,000 miles of pipeline and over 160 terminals. This critical…
Added 34 mins ago
Production Associate - Mat Roller
Cintas
Calgary, AB
Cintas is seeking a Production Associate – Mat Roller support the Rental Division. The Mat Roller is responsible for evaluating the quality of cleaned customer floor mats, then safely…
Added 49 mins ago
RS
Warehouse Associate, Full-Time
Refrigerative Supply Limited
Regina, SK
- Full-time
The Warehouse Associate performs warehouse duties and functions to support inventory integrity, order processing – picking, packing, staging, shipping, and general maintenance and…
Added 49 mins ago
CR
Materials Coordinator
Cando Rail & Terminals
Winnipeg, MB
- Full-time
Cando provides specialized rail operating services. We provide a wide range of rail services including short line operations, industrial switching, material handling, terminal & transload…
Added 1 hour ago
MC
Technicien(ne) de l'entrepôt / Warehouse Associate
Mobilia Canada
Pointe-Claire, QC
- Full-time
At Mobilia, we believe that great customer experiences start behind the scenes. We are looking for a reliable, energetic, and hands-on Warehouse Associate to join our team for a temporary…
Added 1 hour ago
HG
Sales Associate
Hardwood Giant
Vancouver, BC
- Full-time
…role based in Vancouver, BC. This role supports overall store operations, including supervising team members, assisting with scheduling, and ensuring the store is clean, organized, and…
Added 1 hour ago
SC
Retail Operations Supervisor
Staples Canada
Tsawwassen, BC
- Full-time
As a Retail Operations Supervisor, you will play a pivotal role in driving sales and operational excellence. You will lead by example, providing engaging customer service that consistently…
Added 1 hour ago
SI
Retail Operations Supervisor
Staples Inc.
Toronto, ON · Scarborough, ON
- Full-time
As a Retail Operations Supervisor, you will play a pivotal role in driving sales and operational excellence. You will lead by example, providing engaging customer service that consistently…
Added 1 hour ago
FF
Seasonal Associate - Famous Footwear
Famous Footwear
ON · Greater St-Catharines-Niagara Metropolitan Area
- Temporary
As a Famous Footwear Seasonal Associate, you are passionate about providing the best shoe store experience for every customer. You do this by creating a welcoming environment and in-store…
Added 1 hour ago
Store Associate
Sherwin-Williams
London, ON · Stoney Creek, ON
…Store Associates are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high…
Added 1 hour ago
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Distribution Engineer / Senior Engineer
ATCO
Grande Prairie, AB
- Full-time
…important and complex projects critical to our business. Our operations across multiple business lines and geographies mean ATCO fosters ample development and learning opportunities for…
Added 1 hour ago
KS
Temporary Sales Associate
kate spade new york
Ottawa, ON · Rideau Centre
- Part-time
The Sales Associate is the front‑line ambassador of the Coach brand. You will deliver an elevated, personalized shopping experience, meet personal and store sales goals, and support daily…
Added 1 hour ago
WF
Inventory Finance – Commercial Associate
Wells Fargo
Mississauga, ON
- Full-time
…experience in commercial banking, business-to-business lending, customer relationship management and growing a commercial portfolio…

MasterBUILT Hotels Ltd.

Guest Services Associate

Ladysmith, BC, V9G 1M5, Canada

Full-time

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Job details

Job type: Full-time
Education: High school diploma
Experience: 1-2 years of experience in a customer service-oriented role
Posting language: English
Posted: Nov 3, 2026

Original job description

MasterBUILT® Hotels exists to develop, build, manage, and invest in best-in-class hotels across Canada. The MasterBUILT team lives and breathes hospitality, having created a significant number of hotels from the ground up, making us a leading company in North America in this regard. As a proud recipient of Canada’s 50 Best Managed Companies award for multiple consecutive years, the MasterBUILT systems and structures have solidified a reputation as industry leaders.

Microtel Inn & Suites by Wyndham is an all-new construction, limited-service hotel brand targeting the midscale segment of the market. Part of the Wyndham Hotel Group family of brands, Microtel has won the JD Power & Associates award for top guest satisfaction in its segment 18 of the past 19 years - an unprecedented achievement in any industry – and has consistently been rated #1 in its segment for RevPAR market penetration in the U.S. (based on STR data).

Within Canada, Microtel is the fastest growing new construction brand in the country with over 40 new hotels scheduled to open by 2026. Microtel’s rapid growth is backed by the strength of MasterBUILT® Hotels’ commitment to develop at least 75 Microtel hotels by 2036, making it one of the most dynamic new brands to ever enter the Canadian marketplace.

NEW OPPORTUNITY:

GUEST SERVICES ASSOCIATE

Microtel Inn & Suites by Wyndham Oyster Bay, BC

The Guest Services Associate will work diligently to ensure the quality, cleanliness and service of the property are consistently maintained. They must be committed to the achievement of professional work standards and demonstrate a positive, proactive approach to empowered decision making in relation to guest care and contribution to room revenue. This is a part-time position.

RESPONSIBILITIES:

Perform check-ins and checkouts, paying special attention to accuracy and detail
Ensure each guest has received exceptional service
Handle all guest requests in an expedient and professional manner. Ensure special requests are dealt with appropriately
Positively respond to guest queries/complaints and requests, providing positive solutions and ensuring follow-up
Provide guests with the necessary information that may include restaurant recommendations, driving directions, assistance to local services and transportation alternatives
Operate the front desk equipment such as the reservation system, hotel switchboard, calculator, copier and key card machines
Complete assigned tasks and paperwork as delegated by management team. This may include some accounting, basic data analysis and processing
Maintain cleanliness of workspace
Liaise proactively and continuously with the Housekeeping and Maintenance departments to ensure seamless operations and exceptional guest service and guest/co-worker safety by reporting of suspicious persons and handling of keys/cash

QUALIFICATIONS:

Experience Required

1-2 years of experience in a customer service-oriented role
Previous hospitality experience an asset
Familiar with general office equipment such as photocopiers, scanners etc.

Mission Critical Competencies

Ability to demonstrate being a team player
Excellent communication and interpersonal skills
A fun, positive attitude with a sense of humour

Desired Education

A High School Diploma or GED required

WORKING CONDITIONS:

May be required to work early morning, late evening and weekend shifts
Fun work environment, committed to realizing all of our core Pillars

MASTERBUILT OFFERS:

A compensation package that provides incentives and rewards performance
A flexible benefits package that supports various personal/family situations and work environments
A rewarding corporate culture that fosters a positive team and family spirit
A cooperative management team that is strategic and forward thinking
A fast paced environment with opportunities for advancement

TO APPLY:

Please apply online at https://masterbuilthotels.bamboohr.com/hiring/jobs/1057
We thank all applicants for their submissions, but only those deemed qualified by our hiring manager will be contacted. No phone calls please.

Please note Labour Market Impact Assessment (LMIAs) are not supported for this position. Legal entitlement to work in Canada is required.

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More about this job

Responsibilities

The Guest Services Associate is responsible for managing guest check-ins, check-outs, and handling inquiries or complaints in a professional manner. They must also maintain front desk operations, perform basic administrative tasks, and coordinate with housekeeping and maintenance departments to ensure property standards.

Requirements

Candidates must have 1-2 years of experience in a customer service-oriented role and possess excellent communication and interpersonal skills. A High School Diploma or GED is required, along with the ability to work flexible shifts including mornings, evenings, and weekends.

Skills

Customer service
Communication
Interpersonal skills
Problem solving
Data analysis
Accounting
Front desk operations
Reservation systems
Switchboard operation
Teamwork
Attention to detail
Conflict resolution

Benefits

Incentive program
Flexible benefits package
Opportunities for advancement

Visa sponsorship

Not detected in the job text

Keywords

Hospitality
Guest Services
Front Desk
Customer Service
Hotel Management
Microtel Inn & Suites
Wyndham Hotel Group
RevPAR
Check-in
Check-out
Data Analysis
Accounting
Switchboard
Housekeeping
Maintenance
Team Player
Professional Standards
Oyster Bay
British Columbia
MasterBUILT Hotels

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