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Added 14 mins ago
FF
Seasonal Associate - Famous Footwear
Famous Footwear
ON · Greater St-Catharines-Niagara Metropolitan Area
- Temporary
…face of challenges, you’re the type of person to uplift and support others. To help others be their best, you’ll help your teammates be their best selves by assisting with training and…
Added 14 mins ago
S
Project Manager I
Sanya’k̓ula
Vancouver, BC
- Full-time
…safety is inherent in all aspects of this position. The Project Manager I leads and co-ordinates all aspects of the current projects undertaken by the department. The Project Manager I…
Added 14 mins ago
S
Project Manager I
Sanya’k̓ula
Vancouver, BC
- Full-time
…safety is inherent in all aspects of this position. The Project Manager I leads and co-ordinates all aspects of the current projects undertaken by the department. The Project Manager I…
Added 14 mins ago
S
Project Manager I
Sanya’k̓ula
Burnaby, BC
- Full-time
…safety is inherent in all aspects of this position. The Project Manager I leads and co-ordinates all aspects of the current projects undertaken by the department. The Project Manager I…
Added 14 mins ago
M
Manager, Customer Protection
Metrolinx
Canada
- Full-time
The Customer Protection Services division is seeking a Manager, Customer Protection that will manage and provide oversight customer protection officer services (CPS) operations program and…
Added 14 mins ago
Yard Shipper/Receiver
UFA Co-operative Ltd.
Airdrie, AB
Reporting to the Yard Manager, the Yard Shipper/Receiver plays a critical role in the day-to-day success of the Farm Store. In this hands-on role, you will receive and organize inventory,…
Added 14 mins ago
Yard Shipper/Receiver
UFA Co-operative Ltd.
Stettler, AB
Reporting to the Yard Manager, the Yard Shipper/Receiver plays a critical role in the day-to-day success of the Farm Store. In this hands-on role, you will receive and organize inventory,…
Added 14 mins ago
Trades Helper
Public Service Delivery
Brandon, MB
Under general direction of the Facility Manager or designate, the Trades Helper (TRH) is responsible for the labour supporting the delivery of the planned maintenance program and unplanned…
Added 15 mins ago
Plant Superintendent
Amrize
Adjala-Tosorontio, ON · Adjala, ON
Provide pricing to customers, communicate with Sales Representatives and the Plant Manager, and ensure a positive customer experience to identify sales opportunities. Manage inventory of…
Added 15 mins ago
B
Customer Service Representative
BMO
Coquitlam, BC
- Part-time
Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.
Added 15 mins ago
TH
Receiving Associate Part Time (BARRHAVEN)
The Home Depot
Ottawa, ON
- Part-time
Responding to public address system announcements Requires listening for customer service calls, personal pages and general information announcements
Added 15 mins ago
EV
Licensed Practical Nurse- 12 month Maternity Leave
Elim Village
Surrey, BC
- $32.84 to $41.35 CAD / hour
Portray a high standard of personal hygiene and grooming.
Added 28 mins ago
A
Environmental Compliance Manager, EU EAP Field
Amazon
SK
- Full-time
Added 28 mins ago
PL
Yora Nordic Spa Assistant General Manager
Pomeroy Lodging
Canmore, AB
- Full-time
Working closely with the General Manager, you will lead daily operations, support department leaders, and ensure our teams, systems, and spaces work together effortlessly.
Added 28 mins ago
SQ
Conseiller/Conseillère stagiaire, Programme de perfectionnement du conseiller -Possibilités d'emploi -futures/Advisor Trainee- Advisor Development Program -Future Opportunities
Sunlife Québec
Rimouski, QC
- Full-time
When you join Sun Life, you'll work with passionate colleagues and empowering leaders who support your growth and celebrate your contributions, so you can make a meaningful difference in…
Added 28 mins ago
WE
Security Control Center Operator Contract Fixed Term Full Time
Woodbine Entertainment
Toronto, ON · Etobicoke, ON
- Full-time
Provide support to special events, including retention program, surveillance, operational planning and risk assessments
Added 28 mins ago
IA
CSH Warehouse Coordinator
IMP Aerospace & Defence
Halifax, NS
- Full-time
Reporting to the Manager CH149 Warehouse operations, the CSH Warehouse Coordinator is responsible for all of IMP contracted duties related to the operation of the CSH Depot including IMP’s…
Added 28 mins ago
F
Production Supervisor
Factor_
Mississauga, ON
- Full-time
…Laird Distribution Center. You will report to the Production Manager and will be responsible for overseeing our Plating and Fulfillment processes and scheduling as well as ensuring product…
Added 28 mins ago
JW
Bilingual Customer Service Representative
Jamieson Wellness Inc.
Windsor, ON
- $45,700 to $68,500 CAD / year
- Full-time
…with the warehouse and carrier networks to track shipments, support the coordination of appointment compliance and expedite urgent orders to meet strict retailer delivery…
Added 28 mins ago
JW
Customer Service Representative
Jamieson Wellness Inc.
Windsor, ON
- $45,700 to $68,500 CAD / year
- Contract
…with the warehouse and carrier networks to track shipments, support the coordination of appointment compliance and expedite urgent orders to meet strict retailer delivery…
Added 28 mins ago
RI
Pest Control Technician
Rentokil Initial
Milton, ON
- $41,000 to $43,000 CAD / year
- Contract
…through cutting edge technology and uncompromising quality. We support our self-motivated team's professional development and personal goals with an environment that provides ongoing…
Added 28 mins ago
A
Proposal Supervisor
AECOM
Mississauga, ON
- $98,000 to $125,000 CAD / year
- Full-time
…interview stage, as required. May facilitate workshops/sessions to support the capture manager in development of the win…
Added 28 mins ago
RH
Sales Assistant
Richcraft Homes
Ottawa, ON
- $20 to $22 CAD / hour
- Part-time
Richcraft strives to provide a high quality, professional work environment that fosters personal and professional growth. Innovation, integrity, craftsmanship, and community are at the…
Added 28 mins ago
L
US Payroll Administrator (12-14 Month Contract)
Lallemand
Montreal, QC
- Contract
Our Corporate Human Resources department is looking to recruit a US Payroll Administrator (12–16 Month Contract) to join our team and report to the US Payroll Manager.
Added 28 mins ago
MA
Toolmaker/Dimensional Finisher - Tool and Die
Massiv Automated Systems - Magna International
Toronto, ON · Greater Toronto Area, Canada
- Full-time
…technologies. We invest in our employees, providing them with the support and resources they need to succeed. As a member of our global team, you can expect exciting, varied…

MasterBUILT Hotels Ltd.

Guest Services Associate

Ladysmith, BC, V9G 1M5, Canada

Full-time

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Job details

Job type: Full-time
Education: High school diploma
Experience: 1-2 years of experience in a customer service-oriented role
Posting language: English
Posted: Nov 3, 2026

Original job description

MasterBUILT® Hotels exists to develop, build, manage, and invest in best-in-class hotels across Canada. The MasterBUILT team lives and breathes hospitality, having created a significant number of hotels from the ground up, making us a leading company in North America in this regard. As a proud recipient of Canada’s 50 Best Managed Companies award for multiple consecutive years, the MasterBUILT systems and structures have solidified a reputation as industry leaders.

Microtel Inn & Suites by Wyndham is an all-new construction, limited-service hotel brand targeting the midscale segment of the market. Part of the Wyndham Hotel Group family of brands, Microtel has won the JD Power & Associates award for top guest satisfaction in its segment 18 of the past 19 years - an unprecedented achievement in any industry – and has consistently been rated #1 in its segment for RevPAR market penetration in the U.S. (based on STR data).

Within Canada, Microtel is the fastest growing new construction brand in the country with over 40 new hotels scheduled to open by 2026. Microtel’s rapid growth is backed by the strength of MasterBUILT® Hotels’ commitment to develop at least 75 Microtel hotels by 2036, making it one of the most dynamic new brands to ever enter the Canadian marketplace.

NEW OPPORTUNITY:

GUEST SERVICES ASSOCIATE

Microtel Inn & Suites by Wyndham Oyster Bay, BC

The Guest Services Associate will work diligently to ensure the quality, cleanliness and service of the property are consistently maintained. They must be committed to the achievement of professional work standards and demonstrate a positive, proactive approach to empowered decision making in relation to guest care and contribution to room revenue. This is a part-time position.

RESPONSIBILITIES:

Perform check-ins and checkouts, paying special attention to accuracy and detail
Ensure each guest has received exceptional service
Handle all guest requests in an expedient and professional manner. Ensure special requests are dealt with appropriately
Positively respond to guest queries/complaints and requests, providing positive solutions and ensuring follow-up
Provide guests with the necessary information that may include restaurant recommendations, driving directions, assistance to local services and transportation alternatives
Operate the front desk equipment such as the reservation system, hotel switchboard, calculator, copier and key card machines
Complete assigned tasks and paperwork as delegated by management team. This may include some accounting, basic data analysis and processing
Maintain cleanliness of workspace
Liaise proactively and continuously with the Housekeeping and Maintenance departments to ensure seamless operations and exceptional guest service and guest/co-worker safety by reporting of suspicious persons and handling of keys/cash

QUALIFICATIONS:

Experience Required

1-2 years of experience in a customer service-oriented role
Previous hospitality experience an asset
Familiar with general office equipment such as photocopiers, scanners etc.

Mission Critical Competencies

Ability to demonstrate being a team player
Excellent communication and interpersonal skills
A fun, positive attitude with a sense of humour

Desired Education

A High School Diploma or GED required

WORKING CONDITIONS:

May be required to work early morning, late evening and weekend shifts
Fun work environment, committed to realizing all of our core Pillars

MASTERBUILT OFFERS:

A compensation package that provides incentives and rewards performance
A flexible benefits package that supports various personal/family situations and work environments
A rewarding corporate culture that fosters a positive team and family spirit
A cooperative management team that is strategic and forward thinking
A fast paced environment with opportunities for advancement

TO APPLY:

Please apply online at https://masterbuilthotels.bamboohr.com/hiring/jobs/1057
We thank all applicants for their submissions, but only those deemed qualified by our hiring manager will be contacted. No phone calls please.

Please note Labour Market Impact Assessment (LMIAs) are not supported for this position. Legal entitlement to work in Canada is required.

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More about this job

Responsibilities

The Guest Services Associate is responsible for managing guest check-ins, check-outs, and handling inquiries or complaints in a professional manner. They must also maintain front desk operations, perform basic administrative tasks, and coordinate with housekeeping and maintenance departments to ensure property standards.

Requirements

Candidates must have 1-2 years of experience in a customer service-oriented role and possess excellent communication and interpersonal skills. A High School Diploma or GED is required, along with the ability to work flexible shifts including mornings, evenings, and weekends.

Skills

Customer service
Communication
Interpersonal skills
Problem solving
Data analysis
Accounting
Front desk operations
Reservation systems
Switchboard operation
Teamwork
Attention to detail
Conflict resolution

Benefits

Incentive program
Flexible benefits package
Opportunities for advancement

Visa sponsorship

Not detected in the job text

Keywords

Hospitality
Guest Services
Front Desk
Customer Service
Hotel Management
Microtel Inn & Suites
Wyndham Hotel Group
RevPAR
Check-in
Check-out
Data Analysis
Accounting
Switchboard
Housekeeping
Maintenance
Team Player
Professional Standards
Oyster Bay
British Columbia
MasterBUILT Hotels

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