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Added 9 mins ago
VR
PSW - Personal Support Worker
VIVA Retirement Communities
Toronto, ON
- Full-time
As a Personal Support Worker (PSW) at V!VA Leaside, you will play a meaningful role in enhancing the daily lives of our Community Members by delivering compassionate, person-centred care…
Added 9 mins ago
Site Manager
Fortrex
Mississauga, ON
Protect What Matters: We are in service of safety at every step, ensuring the health of everyone is central to all we do – from plant team members to consumers.
Added 9 mins ago
SS
Dietary Aide-Certified | Temp Part Time
Sienna Senior Living
Toronto, ON
- Part-time
…meaningful work. And we offer a number of programs and benefits that support team members’ financial, personal and professional…
Added 9 mins ago
SS
Dietary Aide-Certified | Temporary Part Time
Sienna Senior Living
Toronto, ON
- Part-time
…meaningful work. And we offer a number of programs and benefits that support team members’ financial, personal and professional…
Added 39 mins ago
A
Senior Civil Engineer & Deputy Manager - Airport
AtkinsRéalis
Toronto, ON
- Full-time
…assignments, managing workloads, and providing technical guidance and support to team…
Added 39 mins ago
Registered Health Care Assistant
Bayshore
Kelowna, BC
Employee Assistance Program: Access to resources and support for personal and professional challenges.
Added 39 mins ago
TS
Christmas Support Worker
The Salvation Army Canada and Bermuda Territory
Oakville, ON
- Part-time
…necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging…
Added 54 mins ago
Front of House - Server
Northland Properties
Halifax, NS
…not have a Labour Market Impact Assessment (LMIA) that would support a foreign worker. Applications will not be accepted via email or in person. We thank all applicants for their interest…
Added 54 mins ago
NP
Reservations Manager - Full Time
Northland Properties
Halifax, NS
- Full-time
…not have a Labour Market Impact Assessment (LMIA) that would support a foreign worker. Applications will not be accepted via email or in person. We thank all applicants for their interest…
Added 54 mins ago
TS
Assistant Kettle Coordinator - Temporary
The Salvation Army in Canada
Duncan, BC
- Part-time
…necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging…
Added 55 mins ago
TS
Christmas Support Worker
The Salvation Army in Canada
Oakville, ON
- Part-time
…necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging…
Added 55 mins ago
TS
Residential Counsellor - 9 month Contract
The Salvation Army in Canada
Hamilton, ON
- Full-time
…necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging…
Added 55 mins ago
TS
Justice Support Worker
The Salvation Army in Canada
Regina, SK
- Full-time
…necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging…
Added 1 hour ago
DH
Home Support Worker, Relief
Dixon Hall
Toronto, ON
- Temporary
Reporting to the Manager, Assisted Living and Home Support Programs, the Home Support Worker (HSW) assists residents who are frail or ill to complete activities of daily living. The HSW…
Added 1 hour ago
Ward Clerk
Health Sciences North
Sudbury, ON
Act as the initial contact for the unit and provide supportive service by ensuring clear, concise communication, and facilitating the flow of information with other departments, the health…
Added 1 hour ago
Intake Worker
Health Sciences North
ON · Sudbury, ON
3. Perform intake assessments, referrals and service navigation for clients presenting with mild to moderate mood and anxiety issues.
Added 1 hour ago
MD
General Maintenance Worker
Minnesota Direct Care and Treatment
Grand Rapids, MB
- Full-time
…inclusion, and invests in employees by providing benefits, support resources, and training and development…
Added 1 hour ago
GS
Personal Support Worker (PSW)- Manse Rd Residential
Good Shepherd Centres
Toronto, ON
- $25.8 to $28.32 CAD / hour
- Part-time
Through responsible leadership and effective role modelling, the Personal Support Worker is responsible for the demonstration of the Mission, Vision and Values at work at Good Shepherd…
Added 1 hour ago
VH
Home Support Worker- Scarborough
VHA Home HealthCare
Toronto, ON · Soudan Office
- Full-time
VHA's Home Support Worker is responsible for providing practical household assistance, socialization, and emotional support to diverse client groups, including adults and children, to…
Added 2 hours ago
Field Deployment Specialist - Canada
DarkVision
Calgary, AB
…Mexico. Travel is a critical component of the job, and a flexible personal life that can support a career where time away from home is the norm is an absolute must. You shouldn't apply for…
Added 2 hours ago
Addictions and Mental Health Worker
Health Sciences North
ON · Sudbury, ON
…Medicine (RAAM) clinic, Outpatient Addictions and Gambling Service (OAGS) and any relevant HSN or community agencies to support the continuation of care or service…
Added 2 hours ago
Addictions and Mental Health Worker
Health Sciences North
ON · Sudbury, ON
…Medicine (RAAM) clinic, Outpatient Addictions and Gambling Service (OAGS) and any relevant HSN or community agencies to support the continuation of care or service…
Added 2 hours ago
YH
Personal Support Worker
Yee Hong Centre For Geriatric Care
Mississauga, ON
- Part-time
The Personal Support Worker (PSW) will provide personal care to assist clients in their daily activities and personal hygiene. The PSW will support the clients' physical, social and…
Added 2 hours ago
E
Personal Support Worker (PSW) - Casual - Extendicare Scarborough
Extendicare
Toronto, ON · LTC - Scarborough (Lawrence Ave.)
- Part-time
The Personal Support Worker provides personal care and performs selected tasks, which are
Added 2 hours ago
E
Personal Support Worker (PSW) Part Time - Brierwood Gardens
Extendicare
Brantford, ON · LTC - Brierwood Gardens
- Part-time
The Personal Support Worker provides personal care and performs selected tasks, which are within their knowledge and skill, under the direction of their supervisor while adhering to…

MasterBUILT Hotels Ltd.

Guest Services Associate

Ladysmith, BC, V9G 1M5, Canada

Full-time

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Applications open in a new tab.

Job details

Job type: Full-time
Education: High school diploma
Experience: 1-2 years of experience in a customer service-oriented role
Posting language: English
Posted: Nov 3, 2026

Original job description

MasterBUILT® Hotels exists to develop, build, manage, and invest in best-in-class hotels across Canada. The MasterBUILT team lives and breathes hospitality, having created a significant number of hotels from the ground up, making us a leading company in North America in this regard. As a proud recipient of Canada’s 50 Best Managed Companies award for multiple consecutive years, the MasterBUILT systems and structures have solidified a reputation as industry leaders.

Microtel Inn & Suites by Wyndham is an all-new construction, limited-service hotel brand targeting the midscale segment of the market. Part of the Wyndham Hotel Group family of brands, Microtel has won the JD Power & Associates award for top guest satisfaction in its segment 18 of the past 19 years - an unprecedented achievement in any industry – and has consistently been rated #1 in its segment for RevPAR market penetration in the U.S. (based on STR data).

Within Canada, Microtel is the fastest growing new construction brand in the country with over 40 new hotels scheduled to open by 2026. Microtel’s rapid growth is backed by the strength of MasterBUILT® Hotels’ commitment to develop at least 75 Microtel hotels by 2036, making it one of the most dynamic new brands to ever enter the Canadian marketplace.

NEW OPPORTUNITY:

GUEST SERVICES ASSOCIATE

Microtel Inn & Suites by Wyndham Oyster Bay, BC

The Guest Services Associate will work diligently to ensure the quality, cleanliness and service of the property are consistently maintained. They must be committed to the achievement of professional work standards and demonstrate a positive, proactive approach to empowered decision making in relation to guest care and contribution to room revenue. This is a part-time position.

RESPONSIBILITIES:

Perform check-ins and checkouts, paying special attention to accuracy and detail
Ensure each guest has received exceptional service
Handle all guest requests in an expedient and professional manner. Ensure special requests are dealt with appropriately
Positively respond to guest queries/complaints and requests, providing positive solutions and ensuring follow-up
Provide guests with the necessary information that may include restaurant recommendations, driving directions, assistance to local services and transportation alternatives
Operate the front desk equipment such as the reservation system, hotel switchboard, calculator, copier and key card machines
Complete assigned tasks and paperwork as delegated by management team. This may include some accounting, basic data analysis and processing
Maintain cleanliness of workspace
Liaise proactively and continuously with the Housekeeping and Maintenance departments to ensure seamless operations and exceptional guest service and guest/co-worker safety by reporting of suspicious persons and handling of keys/cash

QUALIFICATIONS:

Experience Required

1-2 years of experience in a customer service-oriented role
Previous hospitality experience an asset
Familiar with general office equipment such as photocopiers, scanners etc.

Mission Critical Competencies

Ability to demonstrate being a team player
Excellent communication and interpersonal skills
A fun, positive attitude with a sense of humour

Desired Education

A High School Diploma or GED required

WORKING CONDITIONS:

May be required to work early morning, late evening and weekend shifts
Fun work environment, committed to realizing all of our core Pillars

MASTERBUILT OFFERS:

A compensation package that provides incentives and rewards performance
A flexible benefits package that supports various personal/family situations and work environments
A rewarding corporate culture that fosters a positive team and family spirit
A cooperative management team that is strategic and forward thinking
A fast paced environment with opportunities for advancement

TO APPLY:

Please apply online at https://masterbuilthotels.bamboohr.com/hiring/jobs/1057
We thank all applicants for their submissions, but only those deemed qualified by our hiring manager will be contacted. No phone calls please.

Please note Labour Market Impact Assessment (LMIAs) are not supported for this position. Legal entitlement to work in Canada is required.

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More about this job

Responsibilities

The Guest Services Associate is responsible for managing guest check-ins, check-outs, and handling inquiries or complaints in a professional manner. They must also maintain front desk operations, perform basic administrative tasks, and coordinate with housekeeping and maintenance departments to ensure property standards.

Requirements

Candidates must have 1-2 years of experience in a customer service-oriented role and possess excellent communication and interpersonal skills. A High School Diploma or GED is required, along with the ability to work flexible shifts including mornings, evenings, and weekends.

Skills

Customer service
Communication
Interpersonal skills
Problem solving
Data analysis
Accounting
Front desk operations
Reservation systems
Switchboard operation
Teamwork
Attention to detail
Conflict resolution

Benefits

Incentive program
Flexible benefits package
Opportunities for advancement

Visa sponsorship

Not detected in the job text

Keywords

Hospitality
Guest Services
Front Desk
Customer Service
Hotel Management
Microtel Inn & Suites
Wyndham Hotel Group
RevPAR
Check-in
Check-out
Data Analysis
Accounting
Switchboard
Housekeeping
Maintenance
Team Player
Professional Standards
Oyster Bay
British Columbia
MasterBUILT Hotels

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