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Added 6 mins ago
NA
Project Administrator/ Project Coordinator
North America Construction (1993) Ltd. - NAC Constructors Ltd.
Courtright, ON
- Full-time
Reporting to the Project Manager, the Project Administrator/Coordinator is an integral part of the project team, responsible for a wide variety of administration and coordination duties.…
Added 6 mins ago
M
Assistant Rooms Operations Manager
Marriott
Vancouver, BC
- Full-time
…Housekeeping, Recreation. Laundry, Staff, AYS and Concierge/Guest Services. Position directs and works with employees to carry out guest arrival and departure procedures and to maintain the…
Added 6 mins ago
A
Maintenance and Reliability Manager
Agropur
Boisbriand, QC
- Full-time
The Maintenance and Reliability Manager is responsible for ensuring the availability, performance and reliability of the distribution centre’s automated equipment, building infrastructure…
Added 6 mins ago
I
Nettoyeur à d'entretien à temps partiel - PT Cleaner
ISS
Gatineau, QC
- $24 CAD / hour
- Part-time
Aux cabinets de recrutement de cadres et agences de recrutement : ISS Facility Services / Guckenheimer n'accepte pas les CV non sollicités d'agences. Tous les CV non sollicités seront…
Added 6 mins ago
C
PT General Clerk (Watrous Gas #436) Watrous, SK - Saskatoon Co-op
Co-op
Watrous, SK
- Part-time
Reporting to the Gas Bar Manager, responsibilities for this position include the following:
Added 6 mins ago
C
3 PT General Clerk (Rosthern Hybrid #433) Rosthern, SK - Saskatoon Co-op
Co-op
Rosthern, SK
- Part-time
Reporting to the Store Manager, responsibilities for this position include the following:
Added 6 mins ago
C
Gas Bar Attendant -Strachan Gas Bar
Co-op
Medicine Hat, AB
- Part-time
Reporting to the Gas Bar Manager, the Gas Bar Attendant plays a key role in creating a positive customer experience. You’ll be responsible for delivering friendly, efficient service while…
Added 6 mins ago
C
Gas Bar Attendant-Brooks Gas Bar
Co-op
Brooks, AB
- Part-time
Reporting to the Gas Bar Manager, the Gas Bar Attendant plays a key role in creating a positive customer experience. You’ll be responsible for delivering friendly, efficient service while…
Added 6 mins ago
C
Liquor Clerk-Strachan Liquor
Co-op
Medicine Hat, AB
- Part-time
Reporting to the Liquor Manager, the Liquor Clerk is responsible for delivering exceptional customer service while supporting the day-to-day operations of the liquor store. This includes…
Added 6 mins ago
C
Gas Bar Supervisor - Brooks Gas Bar
Co-op
Brooks, AB
- Part-time
…Brooks Gas Bar in Brooks, AB. Reporting to the Gas Bar/C-Store Manager, the Gas Bar Supervisor plays a key supervisory role in ensuring smooth daily operations, delivering exceptional…
Added 6 mins ago
Business Operations Manager
Cooke Inc.
Stellarton, NS
We are looking for an experienced Business Operations Manager to join our team in Stellarton, Nova Scotia. Reporting to the Senior Vice President of Global Logistics and Transportation,…
Added 20 mins ago
SD
Merchandiser, Hourly Full Time Flexible Shifts
Shoppers Drug Mart
Saint John, NB
- Full-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 20 mins ago
TA
Senior Human Resources Generalist
Top Aces
Dorval, QC
- Full-time
…itself as the world leader in contracted adversary air (ADAIR) services and joint terminal attack controller (JTAC)…
Added 20 mins ago
SD
Merchandiser, Hourly Part Time Day
Shoppers Drug Mart
Toronto, ON
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 20 mins ago
SP
Program Manager, Major Projects.
Spark Power
AB · Edmonton, AB
- Full-time
Acting as the single point of accountability for assigned programs, the Program Manager, Major Projects leads cross-functional and often cross-regional teams, manages client and stakeholder…
Added 20 mins ago
SP
Application Support Analyst
Spark Power
Remote, Canada
- Full-time
- Remote
Spark Power is the leading independent provider of end-to-end electrical services and operations and maintenance services to the industrial, utility, and renewable asset markets in North…
Added 20 mins ago
SD
Merchandiser, Hourly Part Time Flexible Shifts
Shoppers Drug Mart
Toronto, ON
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 20 mins ago
Yard Shipper/Receiver
UFA Co-operative Ltd.
Ponoka, AB
Reporting to the Yard Manager, the Yard Shipper/Receiver plays a critical role in the day-to-day success of the Farm Store. In this hands-on role, you will receive and organize inventory,…
Added 20 mins ago
Production Planner
I M P Group International Inc.
Toronto, ON
…and operators of private jets, we offer a complete range of services including aircraft management, aircraft maintenance, aircraft charter and sales, as well as FBO services. At Execaire…
Added 20 mins ago
Housekeeping Aide
Winnipeg Regional Health Authority
Fisher Branch, MB
Under the direction of the Manager, Support Services and/or Lead Hand the Housekeeping Aide performs the assigned duties in accordance with established work schedules, policies and…
Added 20 mins ago
Assistant Cook
Winnipeg Regional Health Authority
Fisher Branch, MB
Under the direction of the Manager, Support Services and Cook, the Assistant Cook performs the assigned duties for the provision of regular, therapeutic and texture modified meals related…
Added 20 mins ago
Housekeeping Aide
Winnipeg Regional Health Authority
Gimli, MB
Under the direction of the Manager, Support Services and/or Lead Hand the Housekeeping Aide performs the assigned duties in accordance with established work schedules, policies and…
Added 20 mins ago
Dietary Aide
Winnipeg Regional Health Authority
Whitemouth, MB
Under the direction of the Manager, Support Services and Food Services Supervisor, the Dietary Aide performs the assigned duties related to the preparation and service of food to patients/…
Added 20 mins ago
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(CAN) Gérant de rayon leader, commercialisation
Walmart
Levis, QC
- Full-time
…processes through partnership with the Consumables Assistant Manager and ensure a high level of customer service and while ensuring task…
Added 20 mins ago
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Manager, Project Delivery
EPCOR
Edmonton, AB
- Full-time
We are hiring multiple full-time permanent Manager, Project Delivery positions across EPCOR's water and wastewater operations in Edmonton, Alberta. These opportunities support a variety of…

MasterBUILT Hotels Ltd.

Guest Services Associate

Ladysmith, BC, V9G 1M5, Canada

Full-time

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Job details

Job type: Full-time
Education: High school diploma
Experience: 1-2 years of experience in a customer service-oriented role
Posting language: English
Posted: Nov 3, 2026

Original job description

MasterBUILT® Hotels exists to develop, build, manage, and invest in best-in-class hotels across Canada. The MasterBUILT team lives and breathes hospitality, having created a significant number of hotels from the ground up, making us a leading company in North America in this regard. As a proud recipient of Canada’s 50 Best Managed Companies award for multiple consecutive years, the MasterBUILT systems and structures have solidified a reputation as industry leaders.

Microtel Inn & Suites by Wyndham is an all-new construction, limited-service hotel brand targeting the midscale segment of the market. Part of the Wyndham Hotel Group family of brands, Microtel has won the JD Power & Associates award for top guest satisfaction in its segment 18 of the past 19 years - an unprecedented achievement in any industry – and has consistently been rated #1 in its segment for RevPAR market penetration in the U.S. (based on STR data).

Within Canada, Microtel is the fastest growing new construction brand in the country with over 40 new hotels scheduled to open by 2026. Microtel’s rapid growth is backed by the strength of MasterBUILT® Hotels’ commitment to develop at least 75 Microtel hotels by 2036, making it one of the most dynamic new brands to ever enter the Canadian marketplace.

NEW OPPORTUNITY:

GUEST SERVICES ASSOCIATE

Microtel Inn & Suites by Wyndham Oyster Bay, BC

The Guest Services Associate will work diligently to ensure the quality, cleanliness and service of the property are consistently maintained. They must be committed to the achievement of professional work standards and demonstrate a positive, proactive approach to empowered decision making in relation to guest care and contribution to room revenue. This is a part-time position.

RESPONSIBILITIES:

Perform check-ins and checkouts, paying special attention to accuracy and detail
Ensure each guest has received exceptional service
Handle all guest requests in an expedient and professional manner. Ensure special requests are dealt with appropriately
Positively respond to guest queries/complaints and requests, providing positive solutions and ensuring follow-up
Provide guests with the necessary information that may include restaurant recommendations, driving directions, assistance to local services and transportation alternatives
Operate the front desk equipment such as the reservation system, hotel switchboard, calculator, copier and key card machines
Complete assigned tasks and paperwork as delegated by management team. This may include some accounting, basic data analysis and processing
Maintain cleanliness of workspace
Liaise proactively and continuously with the Housekeeping and Maintenance departments to ensure seamless operations and exceptional guest service and guest/co-worker safety by reporting of suspicious persons and handling of keys/cash

QUALIFICATIONS:

Experience Required

1-2 years of experience in a customer service-oriented role
Previous hospitality experience an asset
Familiar with general office equipment such as photocopiers, scanners etc.

Mission Critical Competencies

Ability to demonstrate being a team player
Excellent communication and interpersonal skills
A fun, positive attitude with a sense of humour

Desired Education

A High School Diploma or GED required

WORKING CONDITIONS:

May be required to work early morning, late evening and weekend shifts
Fun work environment, committed to realizing all of our core Pillars

MASTERBUILT OFFERS:

A compensation package that provides incentives and rewards performance
A flexible benefits package that supports various personal/family situations and work environments
A rewarding corporate culture that fosters a positive team and family spirit
A cooperative management team that is strategic and forward thinking
A fast paced environment with opportunities for advancement

TO APPLY:

Please apply online at https://masterbuilthotels.bamboohr.com/hiring/jobs/1057
We thank all applicants for their submissions, but only those deemed qualified by our hiring manager will be contacted. No phone calls please.

Please note Labour Market Impact Assessment (LMIAs) are not supported for this position. Legal entitlement to work in Canada is required.

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More about this job

Responsibilities

The Guest Services Associate is responsible for managing guest check-ins, check-outs, and handling inquiries or complaints in a professional manner. They must also maintain front desk operations, perform basic administrative tasks, and coordinate with housekeeping and maintenance departments to ensure property standards.

Requirements

Candidates must have 1-2 years of experience in a customer service-oriented role and possess excellent communication and interpersonal skills. A High School Diploma or GED is required, along with the ability to work flexible shifts including mornings, evenings, and weekends.

Skills

Customer service
Communication
Interpersonal skills
Problem solving
Data analysis
Accounting
Front desk operations
Reservation systems
Switchboard operation
Teamwork
Attention to detail
Conflict resolution

Benefits

Incentive program
Flexible benefits package
Opportunities for advancement

Visa sponsorship

Not detected in the job text

Keywords

Hospitality
Guest Services
Front Desk
Customer Service
Hotel Management
Microtel Inn & Suites
Wyndham Hotel Group
RevPAR
Check-in
Check-out
Data Analysis
Accounting
Switchboard
Housekeeping
Maintenance
Team Player
Professional Standards
Oyster Bay
British Columbia
MasterBUILT Hotels

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