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Added 6 mins ago
Instructional Assistant, Casual
NorQuest College
Edmonton, AB
Reporting to the Manager, Olson Centre for Health Simulation, the Instructional Assistant provides interdisciplinary instructional support to the simulation centre through simulation…
Added 6 mins ago
Assistant Sales Trainee Manager
Sherwin-Williams
Regina, SK
Have at least one (1) year experience working in a retail, sales, or customer service position
Added 6 mins ago
QC - ASSISTANT STORE MANAGER
The Aldo Group Inc / Le Groupe Aldo Inc.
LaSalle, QC
As Assistant Store Manager, you’re the Store Manager’s right hand and a key player in creating an amazing store experience. You lead by example, inspire your team to hit sales goals, and…
Added 6 mins ago
CC#26-04-170, Finance Clerk- Truro Office
Nova Scotia Regional Centres for Education & CSAP
Truro, NS
Minimum Requirements Business/Office Administration program with at least three years´ work experience in a high-volume accounts payable environment, with a strong customer service…
Added 6 mins ago
Manager, Business Risk Management, Global Insurance (Bilingual - English/Spanish)
Scotiabank
Toronto, ON
Contributes to the effective execution of first-line non-financial risk programs for Global Insurance. The Manager executes assigned risk and control activities directly for Global…
Added 6 mins ago
Manager, Compliance Monitoring - Canadian Banking Compliance
Scotiabank
Toronto, ON
Champions a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems and knowledge.
Added 6 mins ago
Tenant Support Worker
Lookout Housing and Health Society
Courtenay, BC
The Tenant Support Worker (TSW) reports to the Site Manager and works in accordance with the mission and philosophy of Lookout Housing and Health Society, including following Lookout’s Code…
Added 6 mins ago
Tenant Support Worker
Lookout Housing and Health Society
Courtenay, BC
The Tenant Support Worker (TSW) reports to the Site Manager and works in accordance with the mission and philosophy of Lookout Housing and Health Society, including following Lookout’s Code…
Added 6 mins ago
SC
Full- Stack Developer, Shopify eCommerce
Sleep Country
Toronto, ON · York, ON
- Full-time
Reporting to the Manager, E-Commerce, the Full Stack Developer, E-Commerce for Bed Bath & Beyond is responsible for building, optimizing, and maintaining our enterprise Direct-to-Consumer…
Added 6 mins ago
AC
Product Owner, Data and AI
Air Canada
Dorval, QC
- Full-time
Reporting to the Manager, Data Product Management, the Product Owner plays a key role in managing the backlog of new and existing data products across Air Canada, specifically for our…
Added 6 mins ago
W
Project Engineering Manager
Wood
Vancouver, BC
- $135,000 to $175,000 CAD / year
- Full-time
Minimum of 8-12 years of progressive, engineering consulting project experience and demonstrated experience as an Engineering Manager in the mining industry.
Added 6 mins ago
Client Service Processor
The Canada Life Assurance Company
London, ON
Reporting to the Associate Manager of Direct to Head Office (D2HO). The Client Service Processor will be responsible for the timely distribution of team paperwork, cheques and e-mails for…
Added 6 mins ago
Assistant Manager, Corporate Financial Reporting | Great West
The Canada Life Assurance Company
Winnipeg, MB · London, ON · Toronto, ON
Great West is currently looking for an Assistant Manager, Corporate Financial Reporting to join our Great West Financial Performance & Reporting team. This is your opportunity to join one…
Added 6 mins ago
TR
Manager – AI Transformation
Thomson Reuters
Toronto, ON
- Full-time
Four to eight years of experience in management consulting (Big 4, strategy, or technology consulting) or equivalent in-house transformation roles, typically developed to Senior Consultant…
Added 6 mins ago
R
department manager
RONA
Saint-Jean-sur-Richelieu, QC · St-Jean-Sur-Richelieu, QC
- Full-time
…an environment where your leadership, drive and passion for customer service will be at the heart of our collective success. Build your career by contributing to an exceptional customer…
Added 6 mins ago
TH
Associé(e) Quincaillerie et plomberie (temps partiel)
The Home Depot Canada
Terrebonne, QC
- Part-time
…in this position know how to greet, engage, and thank every customer in their department and know how to provide basic service in adjacent departments. Sales Associates are focused on…
Added 6 mins ago
CG
Food Service Supervisor
Compass Group Canada
Saint John, NB
- Full-time
Assists the Manager on duty with the coordination of activities of associates within the food service department while maintaining the highest standards and levels of customer service.
Added 6 mins ago
FC
Fit4Less Host - Scarborough Golden Mile
Fit4Less Canada
Toronto, ON · Scarborough, ON
- Part-time
Informs and works with the manager for progress relating to customer service and escalation support.
Added 6 mins ago
BP
Repair and Restoration Coordinator
BELFOR Property Restoration Canada
Ottawa, ON
- Full-time
The Repair and Restoration Coordinator plays a key leadership role within the branch. Reporting to the Project Manager, the primary responsibility of the Repair and Restoration Coordinator…
Added 6 mins ago
WI
Project Manager, Power Delivery (Data Centres)
WSP in Canada
Fredericton, NB
- Full-time
As a Senior Project Manager with experience in Data Centres, you will bring expertise to support the planning, development and execution of projects including Data Centres or traditional…
Added 6 mins ago
GB
Warehouse Supervisor
Gentek Building Products - Canada
Mississauga, ON
- $70,000 to $75,000 CAD / year
- Full-time
Reporting To The Branch Manager, The Warehouse Supervisor Coordinates The Activity Of Warehouse Staff And The Movement Of Product In The Warehouse Of Our Distribution Branch. Additionally,…
Added 6 mins ago
WI
Project Manager, Power Delivery (Data Centres)
WSP in Canada
Moncton, NB
- Full-time
As a Senior Project Manager with experience in Data Centres, you will bring expertise to support the planning, development and execution of projects including Data Centres or traditional…
Added 6 mins ago
S
Optoelectronic Engineer
Sanmina
Ottawa, ON
- Full-time
…to meet our customers’ needs. The position, reporting to the Manager of Optical Design, involves both leading and supporting projects from concept definition, detailed design, process…
Added 6 mins ago
WI
Project Manager, Power Delivery (Data Centres)
WSP in Canada
Ottawa, ON
- Full-time
As a Senior Project Manager with experience in Data Centres, you will bring expertise to support the planning, development and execution of projects including Data Centres or traditional…
Added 6 mins ago
BP
Repair and Restoration Coordinator
BELFOR Property Restoration Canada
Hamilton, ON
- $70,000 CAD / year
- Full-time
The Repair and Restoration Coordinator plays a key leadership role within the branch. Reporting to the Project Manager, the primary responsibility of the Repair and Restoration Coordinator…

MasterBUILT Hotels Ltd.

Guest Services Associate

Fort McMurray, AB, T9H 5E7, Canada

Full-time

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Job details

Job type: Full-time
Education: High school diploma
Experience: 1-2 years of experience in a customer service-oriented role
Posting language: English
Posted: Nov 3, 2026

Original job description

MasterBUILT® Hotels exists to develop, build, manage, and invest in best-in-class hotels across Canada. The MasterBUILT team lives and breathes hospitality, having created a significant number of hotels from the ground up, making us a leading company in North America in this regard. As a proud recipient of Canada’s 50 Best Managed Companies award for multiple consecutive years, the MasterBUILT systems and structures have solidified a reputation as industry leaders.

NEW OPPORTUNITY:

GUEST SERVICES ASSOCIATE

TownePlace Suites by Marriott Fort McMurray, AB

The Guest Services Associate will work diligently to ensure the quality, cleanliness and service of the property are consistently maintained. They must be committed to the achievement of professional work standards and demonstrate a positive, proactive approach to empowered decision making in relation to guest care and contribution to room revenue. This is a part-time position.

RESPONSIBILITIES:

Perform check-ins and checkouts, paying special attention to accuracy and detail
Ensure each guest has received exceptional service
Handle all guest requests in an expedient and professional manner. Ensure special requests are dealt with appropriately
Positively respond to guest queries/complaints and requests, providing positive solutions and ensuring follow-up
Provide guests with the necessary information that may include restaurant recommendations, driving directions, assistance to local services and transportation alternatives
Operate the front desk equipment such as the reservation system, hotel switchboard, calculator, copier and key card machines
Complete assigned tasks and paperwork as delegated by management team. This may include some accounting, basic data analysis and processing
Maintain cleanliness of workspace
Liaise proactively and continuously with the Housekeeping and Maintenance departments to ensure seamless operations and exceptional guest service and guest/co-worker safety by reporting of suspicious persons and handling of keys/cash

QUALIFICATIONS:

Experience Required

1-2 years of experience in a customer service-oriented role
Previous hospitality experience an asset
Familiar with general office equipment such as photocopiers, scanners etc.

Mission Critical Competencies

Ability to demonstrate being a team player
Excellent communication and interpersonal skills
A fun, positive attitude with a sense of humour

Desired Education

A High School Diploma or GED required

WORKING CONDITIONS:

May be required to work early morning, late evening and weekend shifts
Fun work environment, committed to realizing all of our core Pillars

MASTERBUILT OFFERS:

A compensation package that provides incentives and rewards performance
A flexible benefits package that supports various personal/family situations and work environments
A rewarding corporate culture that fosters a positive team and family spirit
A cooperative management team that is strategic and forward thinking
A fast paced environment with opportunities for advancement

TO APPLY:

Please apply online at https://masterbuilthotels.bamboohr.com/hiring/jobs/1056
We thank all applicants for their submissions, but only those deemed qualified by our hiring manager will be contacted. No phone calls please.

Please note Labour Market Impact Assessment (LMIAs) are not supported for this position. Legal entitlement to work in Canada is required.

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More about this job

Responsibilities

The Guest Services Associate is responsible for managing front desk operations, including guest check-ins, check-outs, and handling inquiries or complaints. They must also maintain workspace cleanliness and coordinate with housekeeping and maintenance departments to ensure seamless property operations.

Requirements

Candidates must have 1-2 years of experience in a customer service-oriented role and possess a High School Diploma or GED. Excellent communication skills and the ability to operate standard office equipment are essential for this position.

Skills

Customer service
Communication
Interpersonal skills
Problem solving
Data analysis
Accounting
Front desk operations
Teamwork
Time management
Attention to detail

Benefits

Incentives and performance rewards
Flexible benefits package
Rewarding corporate culture

Visa sponsorship

Not detected in the job text

Keywords

Hospitality
Front Desk
Customer Service
Hotel Management
Reservation System
Switchboard
Data Analysis
Accounting
Housekeeping Coordination
Maintenance Coordination
Guest Relations
Check-in
Check-out
Office Equipment
Team Player

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