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Added 18 days ago
Associate, Guest Experience - Full time
Groupe Nordik
Chelsea, QC
Full-time
Under the supervision of the Customer Experience Manager, the Guest Experience Associate is responsible for greeting, assisting and advising customers on the thermotherapy cycle and its…
Added 1 month ago
Guest Experience Associate - PA
Ronald McDonald House Saskatchewan
Prince Albert, SK
Full-time
As Ronald McDonald House Saskatchewan prepares to open its new Houses in Prince Albert and Regina, they are seeking Guest Experience Associates to welcome the families, volunteers, donors…
Added 1 month ago
Guest Experience Associate - R
Ronald McDonald House Saskatchewan
Regina, SK
Full-time
As Ronald McDonald House Saskatchewan prepares to open its new Houses in Prince Albert and Regina, they are seeking Guest Experience Associates to welcome the families, volunteers, donors…
Added 1 month ago
Associate, Guest Experience - Part Time
Groupe Nordik
Chelsea, QC
Part-time
Under the supervision of the Customer Experience Manager, the Guest Experience Associate is responsible for greeting, assisting and advising customers on the thermotherapy cycle and its…
Added 2 months ago
Associate, Guest Experience - Full time
Groupe Nordik
Chelsea, QC
Full-time
Under the supervision of the Customer Experience Manager, the Guest Experience Associate is responsible for greeting, assisting and advising customers on the thermotherapy cycle and its…
Added 1 month ago
Guest Experience Associate (Part-Time, Contract)
Vancouver Aquarium
Vancouver, BC
Part-time
As a Guest Experience Associate at the Vancouver Aquarium, you will be working within a team to create the ultimate visitor experience for all our visitors, also it is a challenging and…
Added 2 days ago
Guest Experience Associate
Coldstream Clear Distillery Limited
Dartmouth, NS
At Coldstream Clear, our retail team is all about genuine hospitality. In this role, you’ll be part of a fast-paced, guest-focused environment where no two days look the same. You’ll…
Added 11 days ago
Guest Experience Associate
Coldstream Clear Distillery Limited
Truro, NS
At Coldstream Clear, our retail team is all about genuine hospitality. In this role, you’ll be part of a fast-paced, guest-focused environment where no two days look the same. You’ll…
Added 26 days ago
Guest Experience Associate
Coldstream Clear Distillery Limited
Stewiacke, NS
Part-time
At Coldstream Clear, our retail team is all about genuine hospitality. In this role, you’ll be part of a fast-paced, guest-focused environment where no two days look the same. You’ll…
Added 24 days ago
Guest Experience Associate | Formula Fig Ambleside
Formula Fig
West Vancouver, BC
Part-time
The Guest Experience Associate (GEA) is a vital part of a high-functioning hospitality team in our service-meets-retail Fig Bars. As a GEA, you will be the first and last point of contact…
Added 2 months ago
Guest Experience Associate
TOCA Football
Langley, British Columbia
Full-time
You’re the face of TOCA - the first high-five, the warm welcome, the go-to for all things awesome. As an Experience Associate, you’re all about creating 10/10 guest experiences, keeping the…
Added 6 days ago
Barista & Guest Experience Associate
Il Barretto
St. Catharines, ON
Full-time
Il Barretto is seeking a friendly, creative, professional and dependable Barista & Guest Experience Associate to join our team.
Added 17 days ago
Guest Experience Manager
Concord Hospitality Enterprises
AB
Full-time
At the Dorian, Autograph Collection and Courtyard by Marriott Calgary Downtown our associates ensure that every guest experience is a masterpiece, blending impeccable service with whimsical…
Added 12 days ago
Guest Services Associate / Night Auditor
MasterBUILT Hotels Ltd.
Estevan No. 5, SK · Estevan, Saskatchewan
Full-time
…Hotel Group family of brands, Microtel has won the JD Power & Associates award for top guest satisfaction in its segment 18 of the past 19 years - an unprecedented achievement in any…
Added 6 days ago
Guest Service Associate - PT (Langley)
Otter Co-op
Langley (District), BC
$18.25 to $21.15 CAD / hour
Part-time
Otter Co-op is now hiring a Part-Time Guest Service Associate for our Retail Centre located in Langley, BC.
Added 1 month ago
Associé(e) des services aux invités | Guest Services Associate
MasterBUILT Hotels Ltd.
Val-d'Or, QC
Full-time
The Guest Services Associate will work diligently to ensure the quality, cleanliness and service of the property are consistently maintained. They must be committed to the achievement of…
Added 1 month ago
Associé(e) des services aux invités | Guest Services Associate
MasterBUILT Hotels Ltd.
Val-d'Or, QC
Part-time
The Guest Services Associate will work diligently to ensure the quality, cleanliness and service of the property are consistently maintained. They must be committed to the achievement of…
Added 1 month ago
Guest Services Associate
MasterBUILT Hotels Ltd.
ON · Kanata, Ontario
Full-time
…Hotel Group family of brands, Microtel has won the JD Power & Associates award for top guest satisfaction in its segment 18 of the past 19 years - an unprecedented achievement in any…
Added 4 days ago
Guest Services Associate
MasterBUILT Hotels Ltd.
Ladysmith, BC
Part-time
…Hotel Group family of brands, Microtel has won the JD Power & Associates award for top guest satisfaction in its segment 18 of the past 19 years - an unprecedented achievement in any…
Added 10 days ago
Guest Services Associate
MasterBUILT Hotels Ltd.
AB · Calgary, Alberta
Full-time · Temporary
The Guest Services Associate will work diligently to ensure the quality, cleanliness and service of the property are consistently maintained. They must be committed to the achievement of…
Added 18 days ago
Guest Services Associate
MasterBUILT Hotels Ltd.
Fort St. John, BC
Part-time
…Hotel Group family of brands, Microtel has won the JD Power & Associates award for top guest satisfaction in its segment 18 of the past 19 years - an unprecedented achievement in any…
Added 11 days ago
Casino Guest Services Associate
Niagara Casinos
Niagara Falls, ON · Fallsview Casino
Part-time
Enrolling guests into our rewards program, re-printing cards, re-setting PIN numbers and providing comps to players based on play
Added 15 days ago
Guest Service Associate Temporary Part Time
MAPLE LEAF LOUNGE
Vancouver, BC
Part-time
The hourly wage rate for this position is $22.08 . Final compensation will be determined based on relevant skills, experience, qualifications, and internal equity. We are committed to…
Added 19 days ago
Guest Service/Market Associate (Full-Time) - Eataly Eaton Centre
Eataly
Toronto, ON
$17.6 CAD / hour
Full-time
At Eataly, this role is referred to as a Market Associate. The Market Associate stocks and displays products in the Grocery, Produce, Housewares, and Wine departments, handles payments and…
Added 19 days ago
Guest Service/Market Associate (Full-Time) - Eataly Eaton Centre
Eataly North America
Toronto, ON
$17.6 CAD / hour
Full-time
At Eataly, this role is referred to as a Market Associate. The Market Associate stocks and displays products in the Grocery, Produce, Housewares, and Wine departments, handles payments and…

MasterBUILT Hotels Ltd.

Guest Services Associate / Night Auditor

Estevan No. 5, SK, Canada
Estevan, SK, S4A 2T5, Canada

Job type: Full-time
Education: High school diploma
Experience: 1-2 years of experience in a customer service-oriented role
Posting language: English
Posted: Sep 8, 2026

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Applications open in a new tab.

Original job description

MasterBUILT® Hotels exists to develop, build, manage, and invest in best-in-class hotels across Canada. The MasterBUILT team lives and breathes hospitality, having created a significant number of hotels from the ground up, making us a leading company in North America in this regard. As a proud recipient of Canada’s 50 Best Managed Companies award for multiple consecutive years, the MasterBUILT systems and structures have solidified a reputation as industry leaders.

Microtel Inn & Suites by Wyndham is an all-new construction, limited-service hotel brand targeting the midscale segment of the market. Part of the Wyndham Hotel Group family of brands, Microtel has won the JD Power & Associates award for top guest satisfaction in its segment 18 of the past 19 years - an unprecedented achievement in any industry – and has consistently been rated #1 in its segment for RevPAR market penetration in the U.S. (based on STR data).

Within Canada, Microtel is the fastest growing new construction brand in the country with over 40 new hotels scheduled to open by 2025. Microtel’s rapid growth is backed by the strength of MasterBUILT® Hotels’ commitment to develop at least 75 Microtel hotels by 2036, making it one of the most dynamic new brands to ever enter the Canadian marketplace.

NEW OPPORTUNITY:

GUEST SERVICES ASSOCIATE / NIGHT AUDITOR

Microtel Inn & Suites by Wyndham Estevan, SK

The Guest Services Associate / Night Auditor will work diligently to ensure the quality, cleanliness and service of the property are consistently maintained. He/she must be committed to the achievement of professional work standards and demonstrate a positive, proactive approach to empowered decision making in relation to guest care and contribution to room revenue. This is a full-time position.

RESPONSIBILITIES:

Perform check-ins and checkouts, paying special attention to accuracy and detail
Ensure each guest has received exceptional service
Handle all guest requests in an expedient and professional manner. Ensure special requests are dealt with appropriately
Positively respond to guest queries/complaints and requests, providing positive solutions and ensuring follow-up
Provide guests with the necessary information that may include restaurant recommendations, driving directions, assistance to local services and transportation alternatives
Operate the front desk equipment such as the reservation system, hotel switchboard, calculator, copier and key card machines
Complete assigned tasks and paperwork as delegated by management team. This may include some accounting, basic data analysis and processing
Maintain cleanliness of workspace
Liaise proactively and continuously with the Housekeeping and Maintenance departments to ensure seamless operations and exceptional guest service

QUALIFICATIONS:

Experience Required

1-2 years of experience in a customer service-oriented role
Previous hospitality experience an asset
Familiar with general office equipment such as photocopiers, scanners etc.

Mission Critical Competencies

Ability to demonstrate being a team player
Excellent communication and interpersonal skills
A fun, positive attitude with a sense of humour

Desired Education

A High School Diploma or GED required

WORKING CONDITIONS:

Must be able to work overnight shifts
Fun work environment, committed to realizing all of our core Pillars

MASTERBUILT OFFERS:

A compensation package that provides incentives and rewards performance
A flexible benefits package that supports various personal/family situations and work environments
A rewarding corporate culture that fosters a positive team and family spirit
A cooperative management team that is strategic and forward thinking
A fast paced environment with opportunities for advancement

TO APPLY:

Please apply online at https://masterbuilthotels.bamboohr.com/careers/998.
We thank all applicants for their submissions, but only those deemed qualified by our hiring manager will be contacted. No phone calls please.

Please note Labour Market Impact Assessment (LMIAs) are not supported for this position. Legal entitlement to work in Canada is required.

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More about this job

Responsibilities

The Guest Services Associate / Night Auditor is responsible for managing front desk operations, including check-ins, check-outs, and guest inquiries during overnight shifts. They must also perform basic accounting tasks, maintain workspace cleanliness, and coordinate with housekeeping and maintenance departments to ensure high service standards.

Requirements

Candidates must have 1-2 years of experience in a customer service-oriented role and possess excellent communication and interpersonal skills. A High School Diploma or GED is required, along with the ability to work overnight shifts.

Skills

Customer service
Front desk operations
Night auditing
Communication
Interpersonal skills
Data analysis
Accounting
Problem solving
Time management
Attention to detail
Teamwork
Office equipment operation

Benefits

Incentive compensation
Flexible benefits package
Opportunities for advancement

Visa sponsorship

Not detected in the job text

Keywords

Hospitality
Hotel management
Guest services
Night auditor
Front desk
Customer satisfaction
Reservation system
RevPAR
Data analysis
Accounting
Housekeeping
Maintenance
Switchboard
Key card machines
Professional standards

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