Director, Fraud Attack Response & Insights - Americas

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Director, Fraud Attack Response & Insights - AmericasWho is Mastercard?
Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential.

Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.

Overview
The Fraud Attack Response & Insights team is Mastercard’s integrated fraud attack response, intelligence, and card security control functions, overseeing real-time incident response, fraud insights generation, and card/application security standards.

The Director, Fraud Attack Response & Insights/Americas role is responsible for response orchestration and insights generation across fraud attacks impacting Mastercard customers in Canada, US and Latin America.

The role is focused on fraud on account opening, payment cards and account-to-account transactions. This is a role focused on securing the transactions Mastercard enables and the stakeholders in those transactions (e.g., issuers, acquirers, merchants). This is not a corporate or information security function.

Role
•Lead participation in high-impact fraud TRTs (as commander or delegate)
•Drive post-incident retrospectives and systemic remediation recommendations
•Translate incident learnings into network-level controls, standards, or enhancements for products in the Security Solutions organization
•Liaison between the fraud attack risk registry management and fraud intelligence teams
•Manage a small team of regional experts

All about you
•Deep fraud operations expertise
•Payment and payment fraud experience , with advanced experience in payment fraud analytics, fraud intelligence, network or product security and cross-functional governance
•Progressive leadership positions in payment fraud at a regional or global level
•Strategic and continuous learner mindset
•Proven ability to make decisions under uncertainty
•Proven experience in managing high-performance teams across time zones and nurturing talentMastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

In line with Mastercard’s total compensation philosophy and assuming that the job will be performed in Canada, the successful candidate will be offered a competitive pay based on location, experience and other qualifications for the role and may be eligible to participate in a discretionary annual incentive program. This posting reflects one or more current openings on our team.

Pay Ranges

Toronto, Canada: $150,000 - $234,000 CAD