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Added 4 mins ago
Director, Infrastructure and Cloud
Air Canada
Dorval, QC
Full-time
The Director, Infrastructure & Cloud Services leads Air Canada’s enterprise cloud, infrastructure and DevOps capabilities. The role is accountable for secure, reliable and cost-effective…
Added 4 mins ago
Housekeeping Operations Manager
AccorHotel
Banff, AB
Full-time
Establish goals, measurements and results for the department along with the Assistant Director of Housekeeping
Added 16 mins ago
Assistant Communications Director - Communications Supervisor / Full-time, Day Shift
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
Full-time
Working Title: Assistant Communications Director
Added 16 mins ago
AI Program Manager
Themesoft Inc.
Toronto, ON
Contract
Triage issues raised by program teams, resolving what can be handled at the working level and escalating only what genuinely requires the Senior Director's involvement.
Added 18 mins ago
Co-op & Internship Education Student Advisor (Temporary)
Sheridan College
Oakville, ON
Temporary
The position reports directly to the Associate Director, Cooperative and Internship Education. The incumbent’s role is to facilitate the student success in co-op, using teaching…
Added 18 mins ago
Director, Nuclear Quality
FlatironDragados
Toronto, ON · Greater Toronto Area, Canada
Full-time
…implementing, certifying and excecuting nuclear quality programs? As Director, Nuclear Quality, you will play a pivotal role in establishing quality programs while building and managing the…
Added 18 mins ago
Unit Clerk
Southern Health-Santé Sud
Steinbach, MB
Full-time
Reporting to the Director Health Services and/or Manager Health Services or Delegate, the Unit Clerk performs clerical, receptionist and communication functions on the unit as part of the…
Added 18 mins ago
Senior Finance Manager, Accounting and External Reporting (can be Full Time OR 2 Year contract)
MDA Space
Brampton, ON
Full-time
…entity accounting and related activities. This role reports to Director of Accounting in Corporate Finance and interacts closely with members of the operational finance teams and senior…
Added 18 mins ago
Client Safety Program Lead, Permanent Full-Time
VHA Home HealthCare
Toronto, ON
Full-time
Reporting to the Director of Quality, the Client Safety Program Lead provides organization-wide leadership and stewardship for VHA’s Client Safety Program. Grounded in client safety…
Added 19 mins ago
Education Program Coordinator
Serpent River First Nation
Cutler, ON
Serpent River First Nation is seeking a dedicated and community-minded Education Program Coordinator to join the Department of Education. Reporting to the Director of Education, the…
Added 19 mins ago
Executive Director
Engaged
BC · British Columbia
$150,000 to $170,000 CAD / year
Full-time
The Executive Director is Clean Energy BC's chief executive and its public voice. Working with the Board, the Executive Director shapes long-term strategy and annual priorities. In…
Added 33 mins ago
Human Resources Business Partner
USG Corporation
Hagersville, ON
$94,080 to $125,400 CAD / year
Full-time
This position will be based out of the Hagersville, Ontario plant and will report to the Director, Human Resources for CGC.
Added 33 mins ago
Unit Clerk (2026-0969)
Carewest Innovative Healthcare
Calgary, AB
Part-time
Reporting to the Director of Care, this position provides support to the clinical nursing team for MDS assessment scheduling, faxing medication orders and other related medical information,…
Added 33 mins ago
Senior Specialist, Executive Development
University of Ottawa
Ottawa, ON · Desmarais Hall
Full-time
…$25,000 – $1 million range. Works closely with the Executive Director and the Director of Philanthropy, to discuss prospective donor strategy and shared management of the School’s and…
Added 33 mins ago
General Manager ( Temporary 12-18 Month Contract - Maternity Leave)
Avolta
Calgary, AB
Referral program – refer a friend and earn a bonus
Added 48 mins ago
Design Integration Lead
Valard Construction
Port Hawkesbury, NS
Full-time
Reporting to the Director of Technical Services, we are seeking a detail-oriented design integration professional with proven experience coordinating multidisciplinary design packages on…
Added 49 mins ago
Design Integration Lead
Valard Construction
Port Hawkesbury, NS
Full-time
Reporting to the Director of Technical Services, we are seeking a detail-oriented design integration professional with proven experience coordinating multidisciplinary design packages on…
Added 49 mins ago
Director, Assisted Channels Platform Strategy, Resiliency & Organizational Change Management
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…Business, Technology, Product, Operations and Risk teams, the Director will turn employee, customer and performance insights into clear priorities, roadmaps and sustained…
Added 49 mins ago
Stage Experience Lead - Full Time
Sephora
Burlington, ON
$22.2 to $26.1 CAD / hour
Full-time
Passionate about Clients. Regularly act as the Director in Charge (DIC) within the store. Engage with cast and clients on-stage whenever possible.
Added 49 mins ago
Resident Care Manager (RCM) - Full Time (Evening & Night)(FT) - Hillcrest Place - Relocation Bonus Available
Extendicare
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Reporting to the Director of Care, the Assistant Director of care (ADOC) is a highly skilled leader who contributes to Extendicare’s purpose of Helping People Live Better by supporting and…
Added 49 mins ago
RAI Coordinator - Summit Place - Full time
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As a part of the Management team the RAI-MDS Coordinator reports directly to the Executive Director and is responsible for the sustainability of the RAI-MDS process and integration into…
Added 1 hour ago
Director, Total Rewards
Pinchin Canada
Toronto, ON
Full-time
Pinchin is seeking a strategic and experienced Director, Total Rewards Canada to lead our strategy surrounding compensation, benefits, incentives across Canada.
Added 1 hour ago
Director, Evaluation and Educational Quality Improvement (EQI)
Simon Fraser University
Surrey, BC
Full-time
The Director, Evaluation and Educational Quality Improvement (EQI), provides leadership for the design, implementation, and continuous improvement of the Evaluation program across the…
Added 1 hour ago
Global Corporate Communications Manager | Contract until April 2028
lululemon
Vancouver, BC
Full-time
Reporting to the Director, Global Corporate Communications, this role is responsible for leading lululemon’s corporate website, external owned corporate content strategy and newsroom, as…
Added 1 hour ago
Clinical Nurse Specialist – Priority Populations
Fraser Health Authority
Surrey, BC
$55.25 to $79.42 CAD / hour
Full-time
…health service area, regional network and/or designated clinical program as determined/assigned by the Executive Director, Clinical Operations. Provides leadership and focuses on improving…

Mastercard

Director, SME Growth Program Management

Toronto, ON, Canada

Job type: Full-time
Posting language: English
Posted: Sep 24, 2026

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Original job description

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Director, SME Growth Program ManagementOverview:
SMEs are the backbone of the global economy and a key driver of Mastercard’s growth strategy. As both buyers and sellers within the payment ecosystem, they represent a significant opportunity to expand adoption, deepen engagement, and deliver innovative solutions that help businesses thrive.

The Director, SME PMO & Strategic Execution will serve as the operational backbone of Mastercard's global SME business across the enterprise, ensuring priorities are translated into coordinated action and measurable outcomes. This role is responsible for driving cross-functional execution, governance, and accountability across the SME organization, partnering closely with senior leaders to align stakeholders, prioritize investments, and maximize business impact.

As a trusted advisor and chief integrator, the Director will establish the operating rhythms, performance management processes, and decision-making frameworks that keep strategic initiatives on track. The role requires a highly collaborative leader who can influence across a complex global matrix, anticipate risks and dependencies, and bring teams together around shared objectives.

The ideal candidate combines strong business acumen with exceptional program management and stakeholder leadership skills. They thrive in fast-paced environments, excel at turning strategy into execution, and are passionate about driving organizational effectiveness, accelerating growth initiatives, and ensuring Mastercard delivers against its SME ambitions.

Role:
-Establish and lead cross-functional execution of enterprise SME priorities, ensuring alignment across key stakeholder groups.
-Establish governance, operating rhythms, and performance management processes that drive accountability and business impact.
-Ensure resources, investments, and executive attention remain focused on the highest-value opportunities.
-Foster a culture of collaboration across regions, business units, and functions
-Continuously monitor progress, identify opportunities, and lead corrective actions to maximize impact
-Measure and communicate progress against strategic objectives and key business outcomes.
-Support planning for high-impact customer, partner, and industry engagements that strengthen Mastercard's position in the SME ecosystem
-Ensure successful activation and localization of growth initiatives in partnership with regional and market teams
-Partner with Product, Regional, Services, Public Sector, and Corporate Strategy teams to align enterprise priorities and growth initiatives

All About You
-Proven experience leading growth, business transformation, consulting, or business operations functions
-Exceptional ability to influence senior executives and drive alignment across a highly matrixed global organization.
-Experience building scalable operating models, governance structures, and organizational capabilities.
-Strong commercial acumen with a relentless focus on driving measurable business outcomes.
-Exceptional communication, executive presence, and stakeholder management skills.
-Comfortable operating in ambiguity and leading through change with speed, accountability, and resilience.
-You have courage to challenge the status quo, are proactive (versus reactive), and have a strong sense of humor!Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

Abide by Mastercard’s security policies and practices;
Ensure the confidentiality and integrity of the information being accessed;
Report any suspected information security violation or breach, and
Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

In line with Mastercard’s total compensation philosophy and assuming that the job will be performed in Canada, the successful candidate will be offered a competitive pay based on location, experience and other qualifications for the role and may be eligible to participate in a discretionary annual incentive program. This posting reflects one or more current openings on our team.

Pay Ranges

Toronto, Canada: $138,000 - $221,000 CAD

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More about this job

Responsibilities

Lead cross-functional execution of Mastercard’s enterprise SME priorities by establishing governance, operating rhythms, and performance management processes that drive accountability and measurable business impact. Align senior stakeholders and regional teams, prioritize resources and investments, monitor progress and risks, and support the activation and localization of growth initiatives.

Requirements

The role requires proven experience leading growth, business transformation, consulting, or business operations, along with the ability to influence senior executives across a complex global organization. Candidates should bring strong commercial judgment, experience building scalable operating models and governance structures, excellent communication and stakeholder leadership, and resilience in ambiguous, fast-changing environments.

Skills

Program Management
Strategic Execution
Cross-Functional Leadership
Governance
Performance Management
Stakeholder Management
Executive Influence
Business Transformation
Growth Strategy
Commercial Acumen
Operating Model Development
Organizational Effectiveness
Change Leadership
Risk Management
Resource Prioritization
Communication

Visa sponsorship

Not detected in the job text

Keywords

SME
Small And Medium-Sized Enterprises
Payments
Payment Ecosystem
Growth Strategy
Strategic Execution
Program Management
PMO
Cross-Functional Execution
Enterprise Priorities
Governance
Operating Rhythms
Performance Management
Business Outcomes
Stakeholder Alignment
Executive Engagement
Global Matrix Organization
Business Transformation
Business Operations
Operating Models
Organizational Capabilities
Commercial Acumen
Risk Management
Resource Allocation
Investment Prioritization
Regional Localization
Customer Engagement
Partner Engagement
Product
Corporate Strategy

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