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Mastercard

Principal Product Manager -Technical

Vancouver, BC, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Oct 29, 2026
Posting language: English
Posted: Sep 29, 2026

Original job description

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title And Summary

Principal Product Manager -Technical

Overview

This role will be part of Mastercard’s Reactive Systems Architecture (RSA) organization, which underpins the company’s real‑time, event‑driven payment capabilities. RSA provides the foundational platforms, frameworks, and shared services that enable Mastercard to process payments at global scale with high throughput, low latency, resilience, and fault tolerance.

We partner with application teams to design, build, and operate mission‑critical payment applications - spanning Domestic, Cross‑Border, and Bill Payments - that are powered by RSA’s event‑driven platforms such as Axon (Kafka‑based streaming), NATS, and supporting shared services.

Together, RSA and the Applications team enable Mastercard product teams to focus on delivering business value, while the underlying architecture handles the complex non‑functional requirements essential to modern payment systems - scalability, resiliency, availability, observability, and security. Real‑time payment technology is central to Mastercard’s strategy to define a world beyond cash, and this team plays a key role in building and scaling the platforms and applications that make that vision possible.

Why Join This Team?

Do you want to be part of a team shaping Mastercard’s real‑time, event‑driven payment platforms that operate at global scale?
Are you excited to design and deliver systems that are responsive, resilient, elastic, and message‑driven, aligned with the principles of Reactive Systems?
Do you enjoy building and collaborating with high‑performing, diverse engineering teams across the globe?

Would you like to work in a highly visible, strategically critical engineering organization that directly powers Mastercard’s future payment flows?

The Role

What’s it all about and what we expect you to do day to day

Be customer obsessed: Develop & provide the organization with a deep appreciation for customer needs, the ecosystem and the key market dynamics
Set the vision: Lead multiple teams in adoption of lean product management practices: Define, establish, and continually refine a domain product vision & objectives, establish a product charter, and create and maintain a domain roadmap
Define requirements: Translate product requirements into clearly defined epics, features and stories with clear & measurable outcomes, ensuring mutual understanding. An understanding of technical architectures and Event messaging frameworks is a must.
Manage strategic alignment across teams: Working with product owners with each scrum team, ensure backlogs are properly prioritized and refined according to anticipated business value & measurable outcomes
Agile Mindset: Advocate for taking an agile approach to product development through all activities from defining an epic to writing acceptance criteria on a user story.
Lead the design and build of the product with engineering: Work closely- as one agile team- across a product domain
Work across cross functional teams: Work with cross functional teams to plan work, understand dependencies, and minimize time to market and errors
Oversee delivery and testing of product features (e.g., serving and enabling scrum teams)
Manage the operation: Own the overall health and “run” of your domain. Escalate critical operational issues to Real Time Payments management teams and discuss resolutions to ensure operational stability with the concerned delivery teams
Measure outcomes & seek continuous improvements: Evaluate & seek to improve existing practices, metrics, and roles to continually optimize. Own and deliver on post-launch reviews and customer feedback, and incorporate this information into the future launch plans

All About You And What You Need To Bring

Strong product management or new product development and experience shipping high-quality products in the payments industry. Understands and can explain the business context and the associated customer use cases
Experience in Lean Product management and Lean management principles and practices. Can deliver high quality technology products/services in a high growth environment where priorities shift rapidly
Comprehensive experience in agile delivery methodologies (scrum, Kanban, etc.), CI/CD and modern DevOps based PDLC and SDLC. Technical savviness to enable TDD and BDD.
Track record of successful delivery of product features from design, development, deployment and customer integration.
Proficient at grooming user stories, features and epics, setting entrance/exit criteria and prioritizing a platform product backlog. Understanding of event frameworks and technologies is a Must.
Data driven – ability to define measurable and SMART leading and lagging metrics for all backlog items to enable decisions and priority.
Take the time to fully learn the functionality, architecture, dependencies, and runtime properties of the systems supporting your platform products. This includes the business requirements and associated use cases, Mastercard customer's experience, Mastercard's back-office systems, the technical stack (application/service architecture), interfaces and associated data flows, dependent applications/services, runtime operations (i.e. trouble management/associated support strategies), and maintenance.
Thrives in a highly collaborative environment involving different stakeholders and subject matter experts globally- across multiple regions. Recognize discordant views and take part in constructive dialog to resolve them
Ability to engage with numerous stakeholders on existing product capabilities and potential co-development opportunities or dependencies
Experience leading and managing others through both direct manager relationships and through influence
Improve team processes that accelerate delivery, drive innovation, lower costs, and improve quality
Action oriented & hands on: Owns outcomes & deliverables
Excellent communication skills, both written and verbal
Payments expertise a huge plus
Creative, fun, self-motivated individual
Bachelor’s degree
Globally distributed teams in India, EU and Canada.

Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

Abide by Mastercard’s security policies and practices;
Ensure the confidentiality and integrity of the information being accessed;
Report any suspected information security violation or breach, and
Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

In line with Mastercard’s total compensation philosophy and assuming that the job will be performed in Canada, the successful candidate will be offered a competitive pay based on location, experience and other qualifications for the role and may be eligible to participate in a discretionary annual incentive program.

Pay Ranges

Vancouver, Canada: $150,000 - $234,000 CAD

Apply About employer

More about this job

Responsibilities

Lead product vision, objectives, charters, and roadmaps for a domain supporting Mastercard’s real-time, event-driven payment platforms. Translate requirements into measurable epics, features, and stories; align and prioritize team backlogs; oversee delivery, testing, operations, and continuous improvement across globally distributed teams.

Requirements

Requires strong product management or new product development experience delivering high-quality technology products, ideally in payments, along with knowledge of event frameworks and technical architectures. Candidates should bring experience with lean and agile methods, CI/CD and DevOps, measurable product outcomes, backlog management, and cross-functional stakeholder leadership; a bachelor’s degree is listed.

Skills

Product Management
Payments
Lean Product Management
Agile Delivery
Scrum
Kanban
Event-Driven Architecture
Event Messaging Frameworks
Product Roadmapping
Backlog Prioritization
User Story Grooming
CI/CD
DevOps
Test-Driven Development
Behavior-Driven Development
Stakeholder Management

Visa sponsorship

Not detected in the job text

Keywords

Reactive Systems Architecture
Real-Time Payments
Event-Driven Architecture
Axon
Kafka
NATS
Payment Processing
Domestic Payments
Cross-Border Payments
Bill Payments
Lean Product Management
Agile
Scrum
Kanban
CI/CD
DevOps
Test-Driven Development
Behavior-Driven Development
Product Vision
Product Roadmap
Product Charter
Epics
Features
User Stories
Product Backlog
SMART Metrics
Scalability
Resilience
Observability
Information Security

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