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Added 5 mins ago
Inside Sales Representative - Power
Vertiv
Mississauga, ON
Excellent customer service, organizational, and analytical skills.
Added 5 mins ago
UO
Third Class Maintenance Engineer
University of Ottawa
Ottawa, ON
- Full-time
Excellent customer service skills with desire to exceed customer expectations
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T
Senior Credit Risk Analyst (ATH 5766)
TD
Toronto, ON
- Full-time
Monitor service, productivity and assess efficiency levels within own function and implement continuous process / performance improvements where opportunities exists
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Senior Wealth Operations Officer Prefered Candidate
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Toronto, ON
- Full-time
Prioritize and complete own workload to meet SLA requirements for service and productivity and or support team manager in prioritizing and managing team workload, demonstrating a proactive…
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IT Build Analyst II (System Support)
TD
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- Full-time
…systems and applications, ensuring established standards and service levels are met or exceeded while minimizing operational…
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Payments Implementation Specialist - Canada
Jonas Software
Markham, ON · Canada - Markham - Ontario
- Full-time
…performance with a global team of over 6,000 professionals focused on service, security and continuous improvement. It is engineered for hospitality operations, complies with SOC 2 and PCI…
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Project Manager - Control System Upgrades
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Superviseur d'atelier de services | Service Shop Supervisor
Castolin Eutectic
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II
Business Development Manager
i3 International
Richmond Hill, ON
- Full-time
Role Description The Business Development Manager is a full-time, on-site role based in Richmond Hill, ON. This role is responsible for identifying and pursuing new business opportunities,…
Added 20 mins ago
OA
Part-Time Apprentice Technician- OpenRoad Toyota Abbotsford
OpenRoad Auto Group
Abbotsford, BC
- Part-time
Road-test vehicles to quality-check work performed, report any discrepancies to Service Manager.
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Sourcing Manager, Marketing Category
BMO
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- Full-time
The Sourcing Manager leads competitive sourcing events, supplier selection, due diligence, negotiation, contracting activities, and category initiatives while applying BMO's procurement,…
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Specialist, Bilingual Patient Care
Shoppers Drug Mart
Mississauga, ON
- Full-time
…support program. The PCS is responsible for ensuring program service offerings are managed and delivered effectively with the highest quality customer service. This colleague is action…
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JC
Payments Implementation Specialist - Canada
Jonas Club Software
Markham, ON · Canada - Markham - Ontario
- Full-time
…performance with a global team of over 6,000 professionals focused on service, security and continuous improvement. It is engineered for hospitality operations, complies with SOC 2 and PCI…
Added 20 mins ago
M
Senior Full Stack Engineer
Manulife
Toronto, ON · Waterloo, ON
- Full-time
You will deliver secure, reliable and user-centered solutions that support business objectives. You will translate technical and business requirements into incremental deliverables aligned…
Added 20 mins ago
EC
Intern, Field Service Representative (4 to 12-month) - Dartmouth, NS
Eaton Corporation
Dartmouth, NS
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This position is responsible for working with the Electrical Engineering Service & Systems group to provide on-site engineering and technical assistance in areas of electrical equipment…
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IT Services Technician, Managed Desktops
University of Guelph
Guelph, ON
Reporting to the Manager, Client Productivity in Computing and Communications Services (CCS), the IT Services Technician will work in a team that provides a broad range of IT technical…
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Machine Builder Solution Manager
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Temporary Technical Lead (Housing Accelerator Fund) Up to 18 Months
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Trouble Program Manager 2
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- Full-time
Reporting to the M3 Manager, Trouble and Operational Support, this position is responsible for leading operational and performance reporting for the Trouble and Storm Programs. The…
Added 35 mins ago
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Senior Manager, Engineering & Maintenance
Piramal Pharma Ltd
Aurora, ON
- Full-time
· Manage engineering contractors, consultants, vendors and other external technical resources to ensure effective project and service delivery.
Added 35 mins ago
F
Senior Platform Engineer
Flinks
Remote, Canada
- Full-time
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We’re on a mission to drive financial innovation and help businesses build financial experiences that feel effortless, connected, and customer-first. That’s where you come in.
Added 35 mins ago
Technical Account Manager
Netskope
Canada
Technical Account Managers (TAMs) are at the core of shaping the Netskope customer experience. As a TAM, you’ll be responsible for driving technical success across the customer journey,…
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Project Engineer/Analyst
Kinectrics
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- Full-time
Support and participate in the development of new and innovative technical and project solutions and services to support customer needs beyond the scope of past practices or precedent.
Added 35 mins ago
A
Business Development Manager – Industrial Services
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- Full-time
Grow existing accounts: Identify opportunities to expand service offerings within established customer relationships and introduce additional solutions where appropriate.
Added 35 mins ago
NF
Quality Assurance Manager
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…infrastructure development through NFI Infrastructure Solutions™, a service dedicated to providing safe, sustainable, and reliable charging and mobility solutions. Further information is…

Mastercard

Technical Program Management Analyst, Launch Program 2027 – Vancouver - Canada

Vancouver, BC, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Posting language: English
Posted: Nov 2, 2026

Original job description

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Technical Program Management Analyst, Launch Program 2027 – Vancouver - CanadaWhy join Mastercard’s Launch Program?

Over the course of this 18-month program, you'll build specialized expertise through hands-on experience, structured learning, and mentorship from industry leaders. You'll work on real business challenges, applying your skills to projects that create meaningful impact.

Along the way, you'll deepen your knowledge of Mastercard's business, collaborate with teams across the organization, and develop the technical, analytical, and professional capabilities needed to accelerate your career. By the end of the program, you’ll have a strong foundation in your chosen field and the confidence to continue to grow here at Mastercard.

About the team

Mastercard’s Artificial Intelligence & Decision Product Enablement (AI&DPE) program is a cutting-edge, high-scale platform embedded in Mastercard’s global network, processing authorization, clearing, authenticating transactions and powering 30+ products and services.

It features high-volume, real-time decision processing that leverages business rules and advanced AI models to analyze transactions (up to tens of thousands per second) and derive insights in milliseconds. This platform enables tracking real-time historical trends and injection of offline analytics, providing a unified transaction view across the entire lifecycle for superior analytics and business intelligence.

Within this dynamic environment, the AI&DPE Customer Success team focuses on driving customer outcomes by delivering AI-powered fraud and decisioning solutions that simplify complexity, promote agility, and create lasting business value for our global customers.

What you’ll do

As a Technical Program Management Analyst in the AI&DPE Customer Success organization, you will support strategic product delivery and cross-functional collaboration to drive impactful outcomes for Mastercard’s Product teams. In this role, you will:

-Work independently or support another TPM (Technical Program Manager) in the planning, execution, and delivery of technology, product, and customer success initiatives from inception through completion.

-Assist in managing end-to-end delivery of engineering and product work by tracking progress, coordinating dependencies, identifying gaps across teams, processes, and systems, and helping remove blockers to ensure successful outcomes.

-Partner with Customer Success Product Managers, Engineering, Product, Data Science, and Rules teams to translate customer needs into actionable requirements, delivery plans, and product outcomes.

-Develop and maintain program plans, schedules, milestones, risks, assumptions, dependencies, and action items to support predictable delivery.

-Coordinate activities across one or more cross-functional teams, ensuring alignment on priorities, objectives, and program goals.

-Collaborate with engineering managers and team leads to support resource planning, scope definition, priority setting, and delivery sequencing to optimize execution.

-Proactively identify, manage, and help resolve risks, dependencies, and blockers that could impact delivery timelines or customer commitments.

-Facilitate effective meetings, drive decision-making, document outcomes, and build alignment among stakeholders.

-Communicate program status, milestones, risks, and mitigations clearly to team members, stakeholders, and leadership.

-Maintain strong working relationships across engineering, product, customer success, and business teams while acting as a trusted coordination point for assigned initiatives.

-Produce clear and accurate reporting on program progress, delivery health, and key execution metrics.

-Continuously seek opportunities to improve processes, eliminate inefficiencies, and enhance team effectiveness through automation, tooling, and AI-enabled productivity improvements.

-Learn and build technical, product, and business domain expertise through mentorship, coaching, and hands-on program delivery experience.

-Contribute to a culture of continuous improvement by participating in retrospectives, sharing best practices, and supporting knowledge transfer across teams.

What we’re looking for

-Currently enrolled in a bachelor's degree program in business/technology or a related field, with an anticipated graduation date between December 2026 and June 2027

-Evidence of strong academics with a focus on business as well as technical knowledge.

-Analytical mindset with a focus on creative problem solving, data-driven decision-making, and continuous improvement.

-Strong communication skills

-Highly organized

-Ability to partner collaboratively across the organization

-Knowledge of Project Management and Agile principles

-Understanding of technology tools and their deployment/implementation preferred

-Familiarity with project management tools (eg: MS Project, Monday.com, Jira, Confluence, AHA, Figma, or similar tools)

-Experience with AI tools such as MS Copilot, Studio, GitHub Copilot, Power BI, Easy BI, or similar tools.

-Knowledge of SAFe (Scaled Agile Framework) principles

Application Deadline is October 19th 2026 11:59PM PST.
Interviews will take place in November.

Please submit your transcript with your application.

Compensation: 75,000CAD

This role is not eligible for Mastercard’s work authorization sponsorship now or in the future. By proceeding in this process, you are acknowledging that you will not be able to obtain employer-sponsored work authorization from Mastercard during the course of this role.Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

Abide by Mastercard’s security policies and practices;
Ensure the confidentiality and integrity of the information being accessed;
Report any suspected information security violation or breach, and
Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

In line with Mastercard’s total compensation philosophy and assuming that the job will be performed in Canada, the successful candidate will be offered a competitive pay based on location, experience and other qualifications for the role and may be eligible to participate in a discretionary annual incentive program.

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More about this job

Responsibilities

The Technical Program Management Analyst will support the planning, execution, and delivery of technology and customer success initiatives. They will coordinate across cross-functional teams to manage dependencies, track progress, and ensure alignment on program goals.

Requirements

Candidates must be currently enrolled in a bachelor's degree program with an anticipated graduation between December 2026 and June 2027. Strong analytical skills, familiarity with Agile principles, and experience with project management and AI tools are required.

Skills

Technical Program Management
Project Management
Agile
SAFe
Data Analysis
Product Delivery
Cross-functional Collaboration
Risk Management
Stakeholder Management
Requirement Gathering
MS Project
Jira
Confluence
Power BI
GitHub Copilot
Artificial Intelligence

Visa sponsorship

Not detected in the job text

Keywords

Technical Program Management
Launch Program
Artificial Intelligence
Decisioning Solutions
Customer Success
Agile
SAFe
Product Delivery
Data Science
MS Project
Monday.com
Jira
Confluence
AHA
Figma
MS Copilot
GitHub Copilot
Power BI
Easy BI
Risk Management
Stakeholder Management
Business Intelligence
Transaction Processing
Cross-functional Collaboration
Resource Planning
Requirement Gathering
Program Planning
Automation
Mentorship
Continuous Improvement

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