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Added 26 mins ago
TD
IT Service Delivery Manager
Terra Dygital
Toronto, ON
- $115,000 to $130,000 CAD / year
- Full-time
As a Service Delivery Manager, you are a hands-on technical leader who earned credibility as a Senior System Administrator before moving into people management. You own the quality of…
Added 42 mins ago
P
Test Administrator
Pearson
Halifax, NS
- Part-time
Pearson VUE offers a great environment to start or grow your career, we are now hiring for a part time Test Administrator to join our team in Halifax, NS.
Added 56 mins ago
FS
Lead Infrastructure Architect
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Toronto, ON · FSRA Head Office
- Full-time
Builds scalable, secure, and cost-optimized environments that support enterprise platforms such as Dynamics 365, Power Platform, and Office 365.
Added 2 hours ago
AC
IT Asset administrator and Process Owner
Amaris Consulting | Part of Mantu
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- Full-time
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Added 4 hours ago
Production Administrator
Q2 Artificial Lift Services
Red Deer, AB
Provide administrative support to the Production department.
Added 5 hours ago
Senior Database Administrator
Alberta Pensions Services Corporation
Edmonton, AB
APS is searching for a Senior Database Administrator who sees database reliability, performance, security, automation,and operational excellence as more than technical tasks - they're a…
Added 11 hours ago
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Office Administrator (Construction)
Sona Constructor Inc
Hamilton, ON
- Full-time
Role Description The Office Administrator (Construction) is a full-time, on-site role based in Hamilton, ON. This role is responsible for coordinating day-to-day office operations,…
Added 13 hours ago
Facilities Coordinator
Snowbird Aviation Services
Saskatoon, SK
Respond to facility emergencies and support business continuity and recovery plans.
Added 13 hours ago
TW
Loan Origination System (LOS) Technical Administrator
Thrive Wealth Management
Regina, SK
- Full-time
…come on board as our Loan Origination System (LOS) Technical Administrator. In this position, you'll play a key role in ensuring our lending technology supports an exceptional experience…
Added 13 hours ago
TW
Lending Operations Administrator II
Thrive Wealth Management
Emerald Park, SK · Regina, SK · Yorkton, SK
- Full-time
…exceptional service to come onboard as a Lending Operations Administrator II in a temporary, up to 18 months,…
Added 13 hours ago
TW
Lending Operations Administrator II
Thrive Wealth Management
Emerald Park, SK · Regina, SK · Yorkton, SK
- Full-time
…exceptional service to come onboard as a Lending Operations Administrator II in a temporary, up to 18 months, opportunity. The preferred locations for this position are Yorkton and Emerald…
Added 17 hours ago
SD
Education Assistant 2 - 25 Hours
School District 57 (Prince George)
Prince George, BC
- Internship
With direction from the teacher, the Education Assistant 2 assists small groups and/or individual students with specific drill and practice activities in academic and behavioral domains…
Added 18 hours ago
SD
Education Assistant 2 - 25 Hours
School District 57 (Prince George)
Prince George, BC
- Internship
With direction from the teacher, the Education Assistant 2 assists small groups and/or individual students with specific drill and practice activities in academic and behavioural domains…
Added 20 hours ago
B
Facility Manager II
BGIS
Calgary, AB
- Full-time
This role will work in collaboration with all key BGIS departments to ensure full support of all activities and play a key role in our INTEGRATED approach to operating buildings.
Added 20 hours ago
1P
Information Technology Service Desk
10 Percent Recruiting Ltd.
AB · Greater Edmonton Metropolitan Area
- Contract
Our client is seeking a Service Desk Level 2 Technician to provide responsive technical support within a multi-site environment. You will work closely with end users and technical teams to…
Added 22 hours ago
B
Facility Manager II
BGIS
Calgary, AB
- Full-time
This role will work in collaboration with all key BGIS departments to ensure full support of all activities and play a key role in our INTEGRATED approach to operating buildings.
Added 1 day ago
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Office Administrator (Entry Level)
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Burlington, ON
- Full-time
We are seeking a reliable, organized, and proactive Office Administrator to join our team. Administrators are vital to the success of our business model, playing a key role in both internal…
Added 1 day ago
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Dental Administrator
Gladstone Dental Centre
Halifax, NS
- Full-time
…patient comfort, clear communication, and continuity of care to support long-term dental…
Added 1 day ago
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HSE Specialist II
Worley
Edmonton, AB
- Full-time
…Leveraging extensive experience and AI-enabled delivery, we support customers in navigating complexity as they meet today's needs and transition to more sustainable…
Added 1 day ago
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Clinical Coordinator – Abbotsford, BC
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- Full-time
Training & Support: Industry-leading onboarding and ongoing support to help you thrive
Added 1 day ago
LI
Director of Education
Lennox Island First Nation
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- Full-time
Provide leadership and support for adult education, upgrading, training, and lifelong learning opportunities.
Added 1 day ago
AH
Office Coordinator
Assisting Hands of Ottawa
Ottawa, ON
- $22 to $26 CAD / hour
- Full-time
We provide non-medical home care services to seniors, individuals living with disabilities, and families requiring additional support in their homes and communities.
Added 1 day ago
C
Total Rewards Administrator - Red Deer - Central Alberta Co-op
Co-op
Red Deer, AB
- Part-time
Our Business Support Centre is looking for an Entry Level Total Rewards Administrator to join our team at our Red Deer Location.
Added 1 day ago
SD
Education Assistant/Lunch Period Monitor/School Meals - Replacement Step #2
School District 60
Fort St. John, BC
- Full-time
…and implementation of educational programs and services. The education programs facilitate the integration, growth, learning, safety and comfort of students with a variety of…
Added 1 day ago
WR
LTO EA Level D - Extended Day After School - 12.5 hrs/wk
Waterloo Region District School Board
Kitchener, ON
- Full-time
…students in 123 schools, as well as alternative and continuing education sites. WRDSB is committed to creating learning environments that support the achievement and well-being of all…

Masters Insurance

Life Insurance Administrator

Vaughan, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Experience: Minimum of 3+ years of administrative experience in the life insurance industry.
Posting language: English
Posted: Oct 30, 2026

Original job description

Founded in 1966, Masters Insurance has grown into one of Ontario’s largest and most trusted independent brokerages. We specialize in tailored insurance and surety solutions for the construction industry, built on a foundation of strong client advocacy and longstanding industry partnerships.

Driven by our core values of integrity, care, innovation, and exceptional service, we are dedicated to safeguarding our clients' interests and ensuring their peace of mind.

Our extensive services cover personal and commercial insurance, group benefits, as well as life, estate, and investment solutions. With offices in Toronto, Hamilton, Ottawa, Windsor, New York, and Florida, our skilled team partners with top insurers to provide tailored coverage options and prompt, reliable claims support.

Position Summary

This position will provide administrative support to Life Insurance Advisors, requiring excellent interpersonal and multitasking skills to help service a very active book of business. The successful candidate must be well organized, flexible, and enjoy the administrative challenges of working with a high- performing team in a fast-paced environment.

Benefits

Competitive compensation package
Generous health and dental benefits program, including Healthcare Spending Account
Robust Group Retirement Savings program with company matching
Reimbursements of license fees and professional membership dues
Full support of continuing education and growth opportunities, including career mentorship with senior management
Epic year-round employee events!
Opportunities to give back to our communities through philanthropic programs
Membership to an exclusive employee discount program
Discounts on gym memberships and select local retailers
Hybrid work schedule that supports work-life balance

Key Accountabilities

Submit life, disability and critical illness insurance applications to insurance companies
Place order for all necessary insurance policy underwriting requirements
Proactively follow up on all pending cases to ensure company service standards are met
Ensure that all policy issuance and settlement processing steps are carried out in a timely and compliant manner
Prepare insurance carrier illustrations, proposals, applications and other policy-related documents for clients
Ability to confidently interact with and support clients regarding Vitality status, benefits, and rewards, including explaining program features and resolving basic inquiries
Provide Advisors with updates on ongoing policy cases
Identify potential concerns/issues and assist Advisors with solutions
Provide quotations for proposed policy changes
Respond to client calls and answer queries relating to coverage and billing
Resolve issues regarding client premiums, account reconciliation, and other issues as they arise
Maintain hardcopy and electronic client files
Provide backup to team members during periods of absence
Prepare annual commission report for auditors
Perform other related duties and special projects, as required

Candidate Skills & Qualifications

Experience and product knowledge in Life, Critical Illness, and Disability insurance is preferred, including familiarity with insurance terminology, carrier products, software, and websites.
Minimum of 3+ years of administrative experience in the life insurance industry.
Candidates without direct product experience must demonstrate exceptional soft skills, including friendliness, professionalism, and polished verbal and written communication, along with strong linguistic and digital capabilities.
Strong eagerness to learn, adaptability, and motivation to grow and build a long-term career with Masters.
Ideal candidate is enthusiastic and positive about learning, collaborating, and mentoring on ways to improve our service and knowledge, through proactive interaction with colleagues and managers.
Proactively seek and share and challenge existing protocols wherever they believe there's room for improvement. New ideas are welcome!
Genuine interest in helping improve and modernize the servicing platform.
Advanced proficiency in Microsoft Office (Excel, Word, PowerPoint, Outlook), with proven attention to detail and accurate data entry skills.
Excellent organizational skills and effective time management abilities.
Life License (LLQP), or willingness to obtain within one year of continuous employment.

Masters Insurance Limited is an equal opportunity employer dedicated to fostering an inclusive and accessible workplace. We are committed to accommodating the needs of applicants in compliance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act at every stage of the recruitment and selection process. If you require accommodation, please contact us at cclare @mastersinsurance.com.

Masters Insurance takes a fair and transparent, market-based approach to compensation. We recognize that experience and expertise can vary, and we encourage qualified candidates to apply even if their experience or compensation expectations fall outside the stated range. Final offers are determined based on qualifications, experience, skills, and internal equity to ensure consistency and fairness.

Apply About employer

More about this job

Responsibilities

The administrator will provide support to Life Insurance Advisors by managing insurance applications, underwriting requirements, and policy documentation. They are also responsible for resolving client inquiries regarding coverage, billing, and premiums while maintaining accurate client files.

Requirements

Candidates should have at least 3 years of administrative experience in the life insurance industry and proficiency in Microsoft Office. A Life License (LLQP) is required or must be obtained within the first year of employment.

Skills

Life insurance administration
Data entry
Microsoft Office
Time management
Organizational skills
Communication
Customer service
Policy underwriting
Account reconciliation
Insurance illustrations
Critical illness insurance
Disability insurance
LLQP
Attention to detail
Adaptability

Benefits

Health benefits
Dental benefits
Healthcare spending account
Company matching
License fee reimbursement
Continuing education support
Career mentorship
Employee events
Philanthropic programs
Employee discount program
Gym membership discounts

Visa sponsorship

Not detected in the job text

Hiring contact email

cclare@mastersinsurance.com

Keywords

Life Insurance
Critical Illness Insurance
Disability Insurance
Insurance Brokerage
Underwriting
Policy Issuance
LLQP
Microsoft Excel
Microsoft Word
Microsoft PowerPoint
Microsoft Outlook
Client Advocacy
Account Reconciliation
Insurance Carrier
Administrative Support
Data Entry
Vitality
Group Benefits
Estate Planning
Investment Solutions

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