Find work in Canada.

483,632 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 5 hours ago
BT
Senior Manager Level 3
Baker Tilly Canada
Owen Sound, ON
- Full-time
At Baker Tilly, we care about the impact you make. That’s why we’re invested in your growth from day one - because the steps you take today define your tomorrow.
Added 5 hours ago
BT
Senior Manager Audit and Assurance
Baker Tilly Canada
Owen Sound, ON
- Full-time
At Baker Tilly, we care about the impact you make. That’s why we’re invested in your growth from day one - because the steps you take today define your tomorrow.
Added 5 hours ago
BT
Full-Stack Developer (1-Year Contract)
Baker Tilly Canada
Vancouver, BC
- Contract
At Baker Tilly, we care about the impact you make. That’s why we’re invested in your growth from day one - because the steps you take today define your tomorrow.
Added 5 hours ago
BV
Administrative Assistant
Brand Vision
Toronto, ON
- $50,000 to $55,000 CAD / year
- Full-time
…solutions that serve a clear commercial purpose. We bring the same care to how we work: thoughtful preparation, clear communication, attention to detail, and a commitment to delivering work…
Added 8 hours ago
SM
RQ00789 – Systems Testing/QA Specialist – Senior
S M Software Solutions Inc
Toronto, ON
- Full-time
We are seeking a Senior Systems Testing/QA Specialist with extensive experience in quality assurance, software testing, test automation, and enterprise application validation. The ideal…
Added 10 hours ago
BT
Senior Accountant
Baker Tilly Canada
Thompson, MB
- Full-time
At Baker Tilly, we care about the impact you make. That’s why we’re invested in your growth from day one - because the steps you take today define your tomorrow.
Added 11 hours ago
BT
Cloud Accountant
Baker Tilly Canada
Moncton, NB · Greater Moncton, NB
- Full-time
At Baker Tilly, we care about the impact you make. That’s why we’re invested in your growth from day one - because the steps you take today define your tomorrow.
Added 11 hours ago
BT
Junior Tax Analyst
Baker Tilly Canada
Courtice, ON
- Full-time
At Baker Tilly, we care about the impact you make. That’s why we’re invested in your growth from day one - because the steps you take today define your tomorrow.
Added 11 hours ago
BT
Standards and Training Specialist
Baker Tilly Canada
Peterborough, ON
- Full-time
At Baker Tilly, we care about the impact you make. That’s why we’re invested in your growth from day one - because the steps you take today define your tomorrow.
Added 11 hours ago
BT
Senior Staff Accountant, Tax
Baker Tilly Canada
Dartmouth, NS
- Full-time
At Baker Tilly, we care about the impact you make. That’s why we’re invested in your growth from day one - because the steps you take today define your tomorrow.
Added 11 hours ago
AL
Laboratory Quality Assurance Specialist - St. John's
AGAT Laboratories
St. John's, NL
- Full-time
AGAT Laboratories is currently hiring for a Laboratory Quality Assurance Specialist. This position will work out of our St. John's Newfoundland location.
Added 13 hours ago
RB
Senior Security Specialist - Cloud Red Team(Global Security)
Royal Bank of Canada
Toronto, ON
- Full-time
…advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is…
Added 16 hours ago
SH
Business Development Specialist
Senior Helpers Vancouver
Vancouver, BC
- $50,000 CAD / year
- Full-time
Objective: The Business Development Specialist will be responsible for building community relationships, developing referral partnerships, increasing brand awareness, and generating…
Added 16 hours ago
BT
Accounting Technician
Baker Tilly Canada
Flin Flon, MB
- Full-time
At Baker Tilly, we care about the impact you make. That’s why we’re invested in your growth from day one - because the steps you take today define your tomorrow.
Added 16 hours ago
BT
Accounting Technician
Baker Tilly Canada
Emerald Park, SK
- Full-time
At Baker Tilly, we care about the impact you make. That’s why we’re invested in your growth from day one - because the steps you take today define your tomorrow.
Added 16 hours ago
BT
Senior Accountant
Baker Tilly Canada
Rocky Mountain House, AB
- Full-time
At Baker Tilly, we care about the impact you make. That’s why we’re invested in your growth from day one - because the steps you take today define your tomorrow.
Added 17 hours ago
BT
Senior Manager, Small Business Services
Baker Tilly Canada
Winnipeg, MB
- Full-time
At Baker Tilly, we care about the impact you make. That’s why we’re invested in your growth from day one - because the steps you take today define your tomorrow.
Added 17 hours ago
BT
Senior Audit and Assurance Accountant
Baker Tilly Canada
Peterborough, ON
- Full-time
At Baker Tilly, we care about the impact you make. That’s why we’re invested in your growth from day one - because the steps you take today define your tomorrow.
Added 17 hours ago
BT
Accounting and Assurance Manager
Baker Tilly Canada
Leamington, ON
- Full-time
At Baker Tilly, we care about the impact you make. That’s why we’re invested in your growth from day one - because the steps you take today define your tomorrow.
Added 17 hours ago
BT
Co-Op Administrative Assistant
Baker Tilly Canada
Victoria, BC
- Contract
At Baker Tilly, we care about the impact you make. That’s why we’re invested in your growth from day one - because the steps you take today define your tomorrow.
Added 17 hours ago
BT
Staff Accountant (CPA Student), Assurance & Advisory
Baker Tilly Canada
Dartmouth, NS
- Full-time
At Baker Tilly, we care about the impact you make. That’s why we’re invested in your growth from day one - because the steps you take today define your tomorrow.
Added 17 hours ago
BS
Logistics & Customer Care Specialist / Spécialiste logistique et service client
BioScript Solutions
Mississauga, ON
- Full-time
The Logistics & Customer Care Specialist is a hands-on operational role within A&D Wholesale, responsible for managing customer orders, coordinating outbound transportation, and supporting…
Added 20 hours ago
A
Hearing Instrument Specialist or Audiologist
Amplifon
Courtice, ON
- Full-time
Partner with the Client Care Coordinator to ensure seamless store operations and effective schedule management.
Added 20 hours ago
FC
Tarificateur(trice) – Assurance collective
First Canadian Financial Group
Pointe-Claire, QC
- Full-time
Le titre de Certified Employee Benefits Specialist (CEBS), Group Benefits Associate (GBA), Fellow, Life Management Institute (FLMI) ou un titre équivalent constitue un atout.
Added 20 hours ago
JL
Sales Specialist
Jaguar Land Rover London
London, ON
- Full-time
…Team members collaborate to deliver a high level of customer care aligned with Jaguar Land Rover brand standards. The dealership offers a professional environment focused on integrity,…

Masters Insurance

Senior Learning and Development Specialist

Vaughan, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Posting language: English
Posted: Oct 22, 2026

Original job description

Founded in 1966, Masters Insurance has grown into one of Ontario’s largest and most trusted independent brokerages. We specialize in tailored insurance and surety solutions for the construction industry, built on a foundation of strong client advocacy and longstanding industry partnerships.

Driven by our core values of integrity, care, innovation, and exceptional service, we are dedicated to safeguarding our clients' interests and ensuring their peace of mind.

Our extensive services cover personal and commercial insurance, group benefits, as well as life, estate, and investment solutions. With offices in Toronto, Hamilton, Ottawa, Windsor, New York, and Florida, our skilled team partners with top insurers to provide tailored coverage options and prompt, reliable claims support.

Position Summary

The Senior Learning and Development Specialist develops, delivers, coordinates, and improves practical learning across Masters Insurance. Working with the managers responsible for training, department leaders, and subject-matter experts, you will be responsible for translating insurance knowledge, brokerage procedures, and technology workflows into clear, accurate, engaging, and easy-to-use training. This position supports structured onboarding and ongoing development, maintains learning and procedure resources, coordinates training activities, and gathers evidence of learning outcomes.

Key Accountabilities

Work with the managers responsible for training, department leaders, and subject-matter experts to identify learning needs and translate them into clear objectives.
Design, develop, and deliver in-person, virtual, self-paced, and on-the-job training suited to the audience and learning objective.
Build practical, role-based learning for new-hire onboarding and ongoing development, including Account Associate and Account Executive workflows.
Create and maintain visually polished training slides, facilitator notes, exercises, job aids, reference guides, and other engaging learning resources.
Support training on insurance fundamentals, brokerage workflows, client service, Applied Epic and related technology, and compliance or continuing education topics.
Work with subject-matter experts to verify technical accuracy, test process instructions, and obtain content-owner review before publication.
Document and update standard operating procedures and workflow guidance using company standards, including review dates and version control.
Coordinate training calendars, invitations, materials, attendance, follow-up activities, and delivery logistics across offices and teams.
Maintain accessible, organized learning resources and accurate records of training participation, completion, and continuing education as required.
Develop knowledge checks, practice exercises, learner feedback surveys, and other practical measures of whether training objectives were achieved.
Compile participation, assessment results, feedback, and learning gaps; share findings and improvement recommendations with the managers responsible for training.
Support knowledge-sharing and train-the-trainer activities by helping managers and subject-matter experts prepare and deliver training.
Help promote learning opportunities and new or updated training resources; support system changes, process improvements, and related projects.

Candidate Qualifications

Experience in commercial insurance, training and development, learning coordination, or a related role. Brokerage or insurer experience is strongly preferred.
Working knowledge of Commercial Lines insurance products and brokerage workflows.
RIBO licence is preferred; CIP and/or CAIB designation is an asset.
Experience creating and maintaining training content, job aids, process instructions, or standard operating procedures is an asset.
Proficiency with Microsoft 365 applications, including Outlook, Word, Excel, PowerPoint, and Teams.
Experience with Applied Epic is an asset.

Skills & Competencies

Clear written and verbal communication; able to explain insurance, process, and technology concepts in practical terms.
Comfortable facilitating learning for individuals and groups, in person and virtually, and tailoring delivery to different experience levels.
Strong eye for instructional clarity, document consistency, presentation design, and the learner experience.
Excellent organization, attention to detail, and follow-through on training schedules, records, and documentation.
Ability to manage multiple deliverables, work independently, and seek timely input or approval from content owners.
Collaborative approach to working with employees, managers, and subject-matter experts across the organization.
Curiosity, practical problem-solving skills, and a commitment to using feedback and evidence to improve training.

Masters Insurance Limited is an equal opportunity employer dedicated to fostering an inclusive and accessible workplace. We are committed to accommodating the needs of applicants in compliance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act at every stage of the recruitment and selection process. If you require accommodation, please contact us at cclare @mastersinsurance.com.

Masters Insurance takes a fair and transparent, market-based approach to compensation. We recognize that experience and expertise can vary, and we encourage qualified candidates to apply even if their experience or compensation expectations fall outside the stated range. Final offers are determined based on qualifications, experience, skills, and internal equity to ensure consistency and fairness.

Apply About employer

More about this job

Responsibilities

The Senior Learning and Development Specialist is responsible for designing, delivering, and coordinating practical training programs across the organization. They will collaborate with subject-matter experts to translate complex insurance knowledge and technology workflows into engaging learning resources.

Requirements

Candidates should have experience in commercial insurance, training, or learning coordination, with a preference for brokerage or insurer backgrounds. Proficiency in Microsoft 365 and strong communication skills are required, while professional designations like RIBO, CIP, or CAIB are considered assets.

Skills

Instructional Design
Training Delivery
Curriculum Development
Commercial Insurance
Brokerage Workflows
Applied Epic
Microsoft 365
Standard Operating Procedures
Facilitation
Technical Writing
Needs Assessment
Learning Management
Stakeholder Management
Project Coordination
Performance Measurement
Communication

Visa sponsorship

Not detected in the job text

Hiring contact email

cclare@mastersinsurance.com

Keywords

Learning and Development
Commercial Insurance
Brokerage
Applied Epic
Instructional Design
Onboarding
Standard Operating Procedures
RIBO
CIP
CAIB
Microsoft 365
Training Delivery
Workflow Documentation
Needs Analysis
Facilitation
Client Service
Compliance
Continuing Education
Project Management
Stakeholder Engagement
Learning Resources
Performance Metrics
Virtual Training
In-person Training
Insurance Fundamentals
Process Improvement
Knowledge Sharing
Training Coordination
Content Development
Professional Development

Report this job