IT & data jobs in Canada

Group jobs by employerEmail me new jobs Save this search

Added 26 days ago
SM
RQ11486 – Data Ops/Cloud Data Engineer – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
Work Arrangement: Onsite – 5 Days per Week · Candidates Must Demonstrate Strong Hands-on Experience In The Mandatory Technical Skills And Responsibilities Outlined In The Must Have And General
Added 26 days ago
MO
Systems Analyst – 24-month Term
Municipality of East Hants, Nova Scotia, Canada
Elmsdale, NS
- Contract
Added 26 days ago
NA
Data Analyst Safe Haven -Research and Innovation
NHS Ayrshire & Arran
Saskatoon, SK
- Full-time
We are looking for a degree qualification in a numerate subject and relevant experience of relational databases and querying data with SQL.
Added 26 days ago
CI
IT Support Associate
Compugen Inc
Calgary, AB
- Full-time
Added 26 days ago
MC
IT Support Specialist Level 2/3
MatchBox Consulting Group
Vancouver, BC
- Full-time
This is an on-site role 5 days per week
Added 26 days ago
MC
Technical Business Analyst – Cloud Migration
MatchBox Consulting Group
New Westminster, BC
- Contract
Analyze application integrations, data flows, and dependencies; support data migration
Added 26 days ago
VC
AWS Data Engineer
VBeyond Corporation
ON · Ontario, Canada
- Contract
Additional Requirements: Valid work authorization and eligible for security clearance (must have resided in Canada for the last 5 years)
Added 26 days ago
A
Senior Data Scientist
Autodesk
Toronto, ON
- Full-time
Autodesk is seeking a Senior Data Scientist to join the Data Science & Analytics team within our Go-to-Market Data Intelligence organization. This team develops data products, predictive…
Added 26 days ago
A
Senior Data Scientist
Autodesk
Toronto, ON
- Full-time
Autodesk is seeking a Senior Data Scientist to join the Data Science & Analytics team within our Go-to-Market Data Intelligence organization. This team develops data products, predictive…
Added 26 days ago
T
Sr. Business Systems Analyst
TD
Toronto, ON
- Full-time
Advanced to Expert knowledge of systems and applications supported by the team including system components, functionality, interfaces, data flows, and business rules
Added 26 days ago
Machine Learning Engineer, Software QA - Creativity Apps
Apple
Vancouver, BC
…sophisticated environment. Responsibilities include scripting, parsing data, and working closely with the annotation operations team. Analyzing annotations and test results to ensure the…
Added 26 days ago
Financial Systems Analyst Student
PCL Construction
Edmonton, AB
Assists with/perform analysis of system and data usage.
Added 26 days ago
SH
Billing Data Analyst Intern
Siemens Healthineers
Oakville, ON
- Internship
…interesting? Then come and join our global team as a Billing Data Analyst Intern to support data-driven billing operations through reporting, data validation, trend analysis, system…
Added 26 days ago
M
Senior Software Engineering Manager (SaaS Healthcare)
MEDFAR
Montreal, QC
- Full-time
Candidates must reside in the province of Quebec
Added 26 days ago
AR
IT Support Technician
ABC Recycling Ltd.
Burnaby, BC
- $60,000 to $75,000 CAD / year
Added 26 days ago
SJ
Systems Analyst, Pharmacy
St. Joseph's Health Care London
London, ON
- Full-time
Added 26 days ago
AS
Data Scientist, ADE Analytics
Amazon Science
Vancouver, BC
- Full-time
As a Data Scientist on our team, you'll work with complex data, develop statistical methodologies, and provide critical product insights that shape how we build and optimize our solutions.…
Added 26 days ago
SS
Software Development Manager, FME Form
Safe Software
Remote, Canada
- $155,100 to $173,300 CAD / year
- Full-time
- Remote
Meaningful Work: Make a profound impact across our business, workplace and data integration product.
Added 26 days ago
SS
Software Development Manager, FME Engine
Safe Software
Remote, Canada
- $155,100 to $173,300 CAD / year
- Full-time
- Remote
The FME Engine team builds and maintains the core of Safe Software’s FME platform, the technology that powers data integration for organizations around the world. As SDM, you’ll lead two…
Added 26 days ago
Pricing Data Analyst
Imperial Brady
Mississauga, ON
Data entry skills and proficient using MS Office, with emphasis on Access at an intermediate level.
Added 26 days ago
AI Data Scientist
Conga
Canada
As an AI Data Scientist at Conga, you will be a hands-on technical leader responsible for researching, building, evaluating, and deploying the natural language and machine learning…
Added 26 days ago
S
Gestionnaire de Projets Techniques/Senior Consultant - Technical Project Manager
Slalom
Montreal, QC
- Full-time
Added 26 days ago
F
IT Support
FIREFLY
Kenora, ON
- Full-time
- Temporary
Added 26 days ago
SL
Data Engineer
Sun Life
Toronto, ON · Waterloo, ON · Montreal, QC · Sun Life Waterloo King
- Full-time
We are currently looking for a Senior Data Engineer - with a passion for turning disparate streams of data into organized and actionable analytics services and insights. As a Data Engineer…
Added 26 days ago
C
Senior Lead Data Analyst - SVP
Citi
Mississauga, ON
- Full-time
The Data Analytics Sr Lead Analyst is a strategic professional who closely follows latest trends in own field and adapts them for application within own job and the business. Typically, a…

MatchBox Consulting Group

IT Support Specialist Level 2/3

Vancouver, BC, Canada

Full-time

Apply on LinkedIn About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 15, 2026
Posting language: English
Posted: Oct 16, 2026

Original job description

MatchBox is urgently seeking an IT Support Specialist Level 2 for our downtown Vancouver based professional services client. This is an on-site role 5 days per week. The office is centrally located and highly accessible to transit.

IT Support Specialist (Level 2)

Your Day-to-Day

Take escalations from the helpdesk and resolve difficult problems involving devices, applications, user access, and connectivity
Dig into the underlying cause of recurring problems and suggest lasting fixes
Support the specialized software that legal teams depend on
Prioritize incoming requests by urgency and business impact, and keep accurate records
Share in the on-call schedule to handle critical issues after hours
Study ticket data to spot patterns and cut down on repeat incidents
Keep the knowledge base current and mentor junior support staff
Build training sessions and how-to guides for both end users and IT colleagues
Contribute to upgrades, migrations, and rollouts, and lead smaller initiatives where it makes sense
Flag security concerns and help the team follow IT policies and controls

What We're Looking For

A degree in IT or a related field, or equivalent hands-on experience
Around 5 years in IT support, including time as a senior or escalation contact (a legal or professional services background is a strong plus)
Solid experience with Windows and the Microsoft ecosystem: Microsoft 365, Exchange, Teams, SharePoint, OneDrive, Entra ID, Active Directory, and SQL
Practical networking troubleshooting skills covering Wi-Fi, LAN, DNS, DHCP, VoIP, VPN, and firewalls
Experience with boardroom and meeting room technology, such as Teams Rooms or Crestron (a bonus)
Comfort working with service desk platforms and reporting on trends
Working knowledge of productivity tools including Microsoft Copilot and Adobe
Exposure to legal software such as iManage, Elite, or Copitrak (a bonus)
Awareness of AI tools built for the legal industry (a bonus)
Clear communication, strong customer service, and the ability to stay calm and organized when priorities compete

For more current job opportunities, Follow MatchBox at linkedin.com/company/matchbox-recruitment/

_________________________

About MatchBox

Headquartered in downtown Vancouver and serving clients nationally, MatchBox is one of the leading recruitment and solutions firms that specializes in the fields of IT & Technology, Engineering & Technical, Real Estate & Construction, and Accounting & Finance. We offer unrivaled expertise with our team's extensive experience in the recruitment and professional services industry. We are dedicated to building great connections and creating strong opportunities within the workforce and the labor market.

Equal Opportunities

MatchBox is committed to providing equal opportunities for all applicants. We welcome and encourage applications from people of all backgrounds, including members of minority groups such as racialized individuals, people with disabilities, LGBTQ+ individuals, and Indigenous peoples. It is a priority for us that all candidates are treated fairly and without discrimination. Our recruitment teams receive ongoing training on using objective criteria for evaluating candidates and other related topics to create an inclusive and welcoming environment for all.

Work Permits

Please note that we require all interested candidates to obtain the necessary work permits from the Government of Canada prior to submitting an application. This position is open exclusively to individuals residing in Canada and legally authorized to work in Canada. Applications not meeting these criteria will not be considered.

Further Consideration

We receive a high volume of applications and are only able to contact candidates who are selected for further consideration.

Find out more at www.matchboxhr.com

Apply on LinkedIn About employer

More about this job

Responsibilities

Resolve escalated IT issues involving devices, applications, user access, and connectivity, while investigating recurring problems and supporting specialized legal software. Manage and document requests, participate in after-hours on-call support, maintain knowledge resources, mentor junior staff, deliver training, and contribute to technology upgrades and security practices.

Requirements

Candidates should have a degree in IT or a related field, or equivalent hands-on experience, and around five years of IT support experience, including senior or escalation responsibilities. They should have strong Microsoft ecosystem and networking troubleshooting experience, along with clear communication, customer service, and organizational skills; legal-sector software and meeting-room technology experience are bonuses.

Skills

IT Support Escalation
Windows
Microsoft 365
Exchange
Microsoft Teams
SharePoint
OneDrive
Entra ID
Active Directory
SQL
Network Troubleshooting
Wi-Fi
DNS
DHCP
VPN
Service Desk Platforms

Visa sponsorship

Not detected in the job text

Keywords

IT Support
Help Desk Escalations
Windows
Microsoft 365
Exchange
Microsoft Teams
SharePoint
OneDrive
Entra ID
Active Directory
SQL
Wi-Fi
LAN
DNS
DHCP
VoIP
VPN
Firewalls
Teams Rooms
Crestron
Service Desk Platforms
Microsoft Copilot
Adobe
iManage
Elite
Copitrak
Legal Technology
Incident Management
Knowledge Base
IT Security

Report this job

Hiring at a glance

Advertised starting pay

Where work happens

IT & data jobs in Canada

RQ11486 – Data Ops/Cloud Data Engineer – Senior

Systems Analyst – 24-month Term

Data Analyst Safe Haven -Research and Innovation

IT Support Associate