Software QA Lead - HandyDART

MatchBox is urgently seeking a Software QA Lead for a 6-month contract opportunity (high probability of renewal), This is a hybrid role with our New Westminster, BC based public sector client. 2 days on site and 3 days remote

About The Role

Our client is replacing its core operating platform, a cloud-based SaaS solution used for trip booking, scheduling, and dispatching, with interfaces to external systems. The QA Lead will report to the Senior Project Manager and work with the client’s QA Manager on governance, standards, quality gates, and sign-off recommendations.

Responsibilities

QA Strategy and Governance

• Work with the client’s QA Manager to define and maintain the test strategy and plan, quality gates (entry/exit criteria for SIT, migration dry-run, cutover go/no-go, and hypercare exit), defect management processes, and severity and readiness thresholds.
• Apply evidence-based, risk-based testing with full traceability and transparent reporting.
• Set minimum evidence expectations for vendor deliverables.
  
  

Vendor Oversight

• Review and validate vendor evidence packages, including test strategies, plans, coverage, build/configuration completion, test results, performance baselines, as-built documentation, and runbooks.
• Monitor vendor testing progress and quality metrics, and take part in defect triage and risk assessment.
• Independently verify vendor claims through targeted, high-risk checks covering test coverage, reliability and stability, data quality and security, and operational readiness (monitoring, backup/restore, and DR/failover).
  
  

System Integration Testing (SIT)

• Develop and manage the SIT strategy and execution approach.
• Coordinate testing across systems, interfaces, and stakeholders.
• Validate end-to-end processes, data flows, workflows, and reporting.
• Ensure test environments and data are in place, and track progress, defects, and risks.
  
  

User Acceptance Testing (UAT)

• Develop UAT plans and schedules, and support business users in preparing and running scenarios.
• Facilitate defect triage, monitor progress, and provide readiness assessments.
• Obtain formal business sign-off.
  
  

Migration and Cutover

• Maintain the migration readiness checklist and required sign-offs.
• Coordinate post-migration smoke validation and evidence capture with application owners.
• Provide QA oversight during cutover and hypercare, including verification of fixes.
  
  

General QA Lead Duties

• Design, execute, and maintain test cases, scenarios, and scripts with impacted teams.
• Identify and develop automation opportunities.
• Manage the test effort, results, and defects.
• Maintain the risk register and issue triage outcomes.
• Provide regular formal and informal status reports.
• Validate knowledge transfer materials, training, runbooks, and as-built diagrams.
• Attend daily standups and project meetings.
• Coordinate with the client’s cybersecurity and privacy teams on required evidence.
  
  

Deliverables

• QA and testing strategy
• SIT and UAT strategies, test plans, and execution reports
• Test schedule and milestone plan
• Requirements-to-test traceability matrix
• Defect reports
• Quality metrics and dashboards
• Risk assessments
• Go-live readiness assessment
• QA recommendation and sign-off report
• Knowledge transfer and project close-out documentation
  
  

Qualifications

• Bachelor’s degree in Computer Science, Engineering, Information Systems, or equivalent
• 7+ years of software QA and testing experience, including 3+ years as a QA Lead, Test Lead, or QA Architect
• Experience leading QA on large-scale enterprise application implementations (ERP, HCM, HRIS, payroll, workforce management, or similar)
• Experience with enterprise platforms such as PeopleSoft, Workday, SAP SuccessFactors, Oracle HCM, or UKG
• Strong knowledge of testing methodologies, SDLC, and Agile, hybrid, and Waterfall delivery
• Experience coordinating SIT, UAT, and end-to-end testing across business and technical teams
• Experience reviewing and governing vendor-delivered testing
• Familiarity with test management tools (JIRA, Azure DevOps, HP ALM/Quality Center, qTest, or similar)
• Experience with test automation tools and frameworks
  
  

For more current job opportunities, Follow MatchBox at linkedin.com/company/matchbox-recruitment/

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About MatchBox

Headquartered in downtown Vancouver and serving clients nationally, MatchBox is one of the leading recruitment and solutions firms that specializes in the fields of IT & Technology, Engineering & Technical, Real Estate & Construction, and Accounting & Finance. We offer unrivaled expertise with our team's extensive experience in the recruitment and professional services industry. We are dedicated to building great connections and creating strong opportunities within the workforce and the labor market.

Equal Opportunities

MatchBox is committed to providing equal opportunities for all applicants. We welcome and encourage applications from people of all backgrounds, including members of minority groups such as racialized individuals, people with disabilities, LGBTQ+ individuals, and Indigenous peoples. It is a priority for us that all candidates are treated fairly and without discrimination. Our recruitment teams receive ongoing training on using objective criteria for evaluating candidates and other related topics to create an inclusive and welcoming environment for all.

Work Permits

Please note that we require all interested candidates to obtain the necessary work permits from the Government of Canada prior to submitting an application. This position is open exclusively to individuals residing in Canada and legally authorized to work in Canada. Applications not meeting these criteria will not be considered.

Further Consideration

We receive a high volume of applications and are only able to contact candidates who are selected for further consideration.

Find out more at www.matchboxhr.com