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Added 1 hour ago
Customer Success Manager
Pontosense
Toronto, ON
Full-time
We are scaling. One of the largest deals in our history is in delivery, and more home care agencies are coming on board every month. The team is doubling over the next year and a half.…
Added 1 hour ago
Operations Associate I
Keurig Dr Pepper
Regina, SK
$41,900 to $52,624 CAD / year
Full-time
Responsible for all duties necessary to support warehouse, delivery and technical teams. The Operations Associate I is an important role to ensure our success of our operations within…
Added 1 hour ago
Business Analyst - Regulatory Affairs and Delivery Modernization
Real Estate Council of Ontario
Toronto, ON
Under the direction of the Manager, Regulatory Compliance Programs, and working closely with Regulatory leadership, the Business Analyst conducts research and analysis to (re)design systems…
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Food Service Associate
The Talent Team at Chicken Delight
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…opportunities, improvement opportunities and/or potential sales and service opportunities to the Assistant Unit Manager and/or Unit Manager to optimize customer sales and service delivery…
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Project Coordinator
O N SITE CONSTRUCTION INC
Oakville, ON
$60,000 to $70,000 CAD / year
Full-time
Our vision is to be Canada's preferred partner for superior service and project delivery.
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Project Manager
O N SITE CONSTRUCTION INC
Oakville, ON
$100,000 to $115,000 CAD / year
Full-time
Our vision is to be Canada's preferred partner for superior service and project delivery.
Added 1 hour ago
Program Supervisor
Matrix Foster Care Services
Mississauga, ON
$55,000 to $70,000 CAD / year
Foster partnerships with community agencies, schools, and other stakeholders to enhance service delivery.
Added 2 hours ago
Manager, Customer Support
Pontosense
Toronto, ON
Full-time
We are scaling. Our consumer product launches in January, one of the largest deals in our history is in delivery, and the team doubles over the next year. Every one of those adds customers,…
Added 2 hours ago
National Account Manager
Cogent Communications
Toronto, ON · Greater Toronto Area, Canada
Full-time
…superior customer support by virtue of its end-to-end control of service delivery and network monitoring. Structured tenure pay increases and an uncapped commissions plan offers you…
Added 2 hours ago
Manager, Customer Support
Pontosense
Toronto, ON
Full-time
We are scaling. Our consumer product launches in January, one of the largest deals in our history is in delivery, and the team doubles over the next year. Every one of those adds customers,…
Added 2 hours ago
Global Account Manager
Cogent Communications
Toronto, ON · North York, ON
Full-time
…superior customer support by virtue of its end-to-end control of service delivery and network monitoring. Structured tenure pay increases and an uncapped commissions plan offers you…
Added 2 hours ago
Coordinator, HR Shared Services
The Aldo Group Inc / Le Groupe Aldo Inc.
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Sudbury, ON · Mississauga, ON · Vaughan, ON
Full-time
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Toronto, ON
Full-time
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(CAN) Pharmacy Assistant
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Strategic Sourcing Manager
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Toronto, ON
Full-time
The Strategic Sourcing Manager is accountable for the development and delivery of strategic sourcing plans for assigned categories and client account. Specific responsibilities include but…
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Bilingual Senior Project Manager (FR/ENG)
BGIS
Montreal, QC
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The Senior Project Manager plans and oversees the end-to-end delivery of assigned projects and ensures delivery within scope, budget and requirements.
Added 4 hours ago
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Added 4 hours ago
Regional Plant Controller
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Overall responsibility for the multiple plant operations financial results and delivery of accurate timely results in accordance with IFRS and company processes/procedures by working…
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Product Assortment & Demand Manager
耐克森中国
Markham, ON
Full-time
This position serves as a central liaison between Sales, Customer Service, Operations, and Supply Chain, managing backlog visibility, monitoring delivery commitments, and coordinating…
Added 5 hours ago
Bilingual Senior Project Manager (FR/ENG)
BGIS
Montreal, QC
Full-time
The Senior Project Manager plans and oversees the end-to-end delivery of assigned projects and ensures delivery within scope, budget and requirements.
Added 5 hours ago
Manager, Administration - Property Management
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Full-time
The Manager, Administration - Property Management, provides direction, supervision and training to a team of Property Administrators as well as operational support so that the Property…

Matrix Foster Care Services

Program Supervisor

Mississauga, ON, Canada

Pay: $55,000 to $70,000 CAD / year
Job type: Full-time
Experience: Minimum of 3-5 years of experience in child and youth care or foster care services, with at least 2 years in a supervisory role.
Posting language: English
Posted: Sep 23, 2026

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Original job description

Job Description: Program Supervisor

Position Type: Full-Time

Reports to: Program Director/Manager

Location: Multiple

Overview:

MATRIX Foster Care Services is committed to providing exceptional support to children, youth, and families, fostering resilience, security, and emotional well-being. As a Program Supervisor, you will play a critical leadership role in ensuring the delivery of high-quality, client-centered care. You will oversee day-to-day program operations, supervise frontline staff, and support the implementation of services aligned with our mission and values.

Key Responsibilities:

Program Oversight:

Monitor and coordinate the implementation of foster care and youth-focused programs to ensure compliance with agency policies, standards, and applicable legislation.

Develop, implement, and evaluate programs that enhance attachment security, resilience, and physical/emotional safety for children and youth in care.

Staff Supervision:

Provide leadership and supervision to program staff, including child and youth care practitioners, caseworkers, and support teams.

Conduct regular performance evaluations, set professional development goals, and facilitate ongoing training aligned with agency objectives.

Client-Centered Support:

Ensure children, youth, and families receive individualized, culturally sensitive care.

Act as a resource and advocate for youth in care, addressing their unique needs, including behavioral, mental health, and emotional support.

Administrative Duties:

Maintain accurate records and documentation in accordance with agency standards and regulatory requirements.

Develop program schedules, assign workloads, and ensure adequate staffing levels.

Collaboration and Communication:

Foster partnerships with community agencies, schools, and other stakeholders to enhance service delivery.

Represent our company in meetings, conferences, and other forums to advocate for children and youth in care.

Crisis Management:

Provide guidance and support during crises, ensuring staff and client safety.

Implement de-escalation strategies and behavior modification techniques as needed.

Qualifications:

Bachelor’s degree in Child and Youth Care, Social Work, Psychology, or a related field.

Minimum of 3-5 years of experience in child and youth care or foster care services, with at least 2 years in a supervisory role.

Strong understanding of trauma-informed care, behavior modification techniques, and child/youth development.

Excellent communication, leadership, and organizational skills.

Knowledge of relevant legislation, including child welfare laws and workplace safety standards.

Ability to work flexible hours, including evenings and weekends as required.

Preferred Skills:

Certification in Crisis Intervention or Behavior Management (e.g., UMAB).

Experience with mental health challenges such as ADHD, autism, and behavioral disorders.

Proficiency in case management software and reporting tools.

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More about this job

Responsibilities

The Program Supervisor oversees daily program operations and provides leadership to frontline staff to ensure high-quality, client-centered care. They are responsible for monitoring program compliance, managing staff performance, and providing direct support to children and youth in care.

Requirements

Candidates must hold a bachelor's degree in a relevant field such as Social Work or Psychology and possess 3-5 years of experience in child and youth care. A minimum of 2 years in a supervisory role and a strong understanding of trauma-informed care are required.

Skills

Program Oversight
Staff Supervision
Trauma-informed Care
Behavior Modification
Crisis Management
Case Management
Leadership
Communication
Child Development
Foster Care Services
De-escalation Strategies
Performance Evaluation
Regulatory Compliance
Mental Health Support
Advocacy

Visa sponsorship

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Keywords

Program Supervisor
Foster Care
Child and Youth Care
Social Work
Psychology
Trauma-informed Care
Behavior Modification
Crisis Intervention
Case Management
Staff Supervision
Performance Evaluation
Regulatory Compliance
Mental Health
ADHD
Autism
Behavioral Disorders
Leadership
Advocacy
De-escalation
UMAB

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