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Added 24 mins ago
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Matrix

Information Technology Coordinator

Osoyoos, BC, V0H 1V6, Canada

Pay: Competitive salary of $75,000 - $90,000 based on experience
Experience: 3-7 years of experience in information technology, systems administration, technical support, or a related role
Posting language: English
Posted: Sep 21, 2026

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Original job description

About Matrix

Matrix provides camp management, aviation, logistics, workforce accommodation, and support services to clients across Canada. We operate in dynamic environments where technology plays a critical role in supporting employees, operations, clients, and business growth.

We are looking for a hands-on Information Technology Coordinator to become our primary internal technology resource. This role is ideal for someone who enjoys solving problems, improving systems, supporting users, and taking ownership of technology across the organization.

The Opportunity

As the Information Technology Coordinator, you will be responsible for the day-to-day management and support of our technology environment while helping drive process improvements, automation, cybersecurity initiatives, and business systems projects.

This position combines technology, operations, and business support responsibilities. The successful candidate will be comfortable working independently, managing multiple priorities, and supporting both technical and non-technical users.

Approximately 70-80% of the role is focused on information technology and business systems, with the remaining 20-30% supporting company communications, website updates, and social media initiatives.

Responsibilities

Information Technology

Serve as the primary internal technology resource for the organization
Provide technical support to office employees and business users
Administer and support Microsoft 365 and related business applications
Manage employee onboarding and offboarding from a technology perspective
Configure, deploy, maintain, and recover company technology assets
Maintain equipment and asset inventories
Coordinate hardware, software, and technology procurement
Administer and support the company phone system
Troubleshoot hardware, software, network, and connectivity issues
Coordinate support with external vendors and service providers

Systems & Infrastructure

Support server and network administration
Monitor and maintain cybersecurity controls and best practices
Assist with system upgrades, maintenance, and technology planning
Manage software licensing and subscription renewals
Develop and maintain technology documentation and procedures
Support data management, backups, and system continuity initiatives

Projects & Process Improvement

Lead or coordinate technology projects
Identify opportunities for automation and operational efficiencies
Support implementation of new software platforms and tools
Assist with system integrations and workflow improvements
Develop solutions that improve employee productivity and operational effectiveness

Communications & Marketing Support

Schedule and manage social media content
Assist with website updates and maintenance
Support recruitment and employer branding initiatives
Create and coordinate basic digital communications materials
Assist with marketing and company communication projects as required

Qualifications

Required

3-7 years of experience in information technology, systems administration, technical support, or a related role
Strong understanding of business technology systems and applications
Experience supporting users in a professional office environment
Experience managing vendors and external service providers
Knowledge of networking, cybersecurity, and technology best practices
Strong troubleshooting and problem-solving abilities
Excellent organizational and project management skills
Strong communication and customer service skills
Ability to work independently and manage competing priorities

Preferred

Experience serving as a sole IT resource or member of a small IT team
Experience with business process automation and workflow improvements
Experience supporting phone systems and business software platforms
Experience with website maintenance and social media management
Experience with asset and inventory management
Experience supporting growing organizations with diverse operational needs

What We Offer

Competitive salary of $75,000 - $90,000 based on experience
Comprehensive benefits package
Opportunity to make a meaningful impact across the organization
Exposure to a wide range of technologies and business systems
A collaborative team environment with opportunities for professional growth

Why Join Matrix?

This is more than a traditional IT support position. You'll have the opportunity to influence how technology is used across the organization, lead improvement initiatives, support critical business operations, and contribute to the continued growth of the company. If you're a motivated technology professional who enjoys variety, ownership, and solving real business challenges, we'd like to hear from you.

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More about this job

Responsibilities

The Information Technology Coordinator will serve as the primary internal resource for managing day-to-day technology operations, support, and infrastructure. Additionally, the role involves leading technology projects, driving process improvements, and supporting company communications and marketing initiatives.

Requirements

Candidates must have 3-7 years of experience in IT, systems administration, or technical support with a strong understanding of business technology systems. Proficiency in networking, cybersecurity, vendor management, and excellent troubleshooting skills are essential for this role.

Skills

Information technology
Systems administration
Technical support
Microsoft 365
Networking
Cybersecurity
Troubleshooting
Project management
Vendor management
Asset management
Automation
Workflow improvement
Communication
Customer service
Hardware configuration
Software deployment

Visa sponsorship

Not detected in the job text

Keywords

Information Technology
Systems Administration
Technical Support
Microsoft 365
Networking
Cybersecurity
Hardware
Software
Asset Management
Automation
Project Management
Vendor Management
Infrastructure
Data Management
Backups
Social Media
Website Maintenance
Procurement
Phone Systems
Workflow Improvement
Employer Branding
Recruitment
Business Systems
Connectivity
Technology Planning
Software Licensing
System Integration
Operational Efficiency
Digital Communications
Logistics

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