Jobs in Canada

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Added 38 mins ago
Shift manager - fast food restaurant
McDonald's
Slave Lake, AB
Full-time
Ensure that food and service meet quality control standards
Added 54 mins ago
HR Platform & Systems Owner
Pomerleau
Ottawa, ON · Levis, QC · Montreal, QC
Maintain and prioritize the product backlog, clearly distinguishing between incidents, service requests, and enhancement requests.
Added 54 mins ago
Innovation Manager
Pomerleau
Toronto, ON
Analyze client requirements and integrate them into bid strategies. Position the VDC team as a strategic partner by creating value-added service offerings.
Added 1 hour ago
Manager/Senior Manager, Vendor Operations and Innovation, External Talent Function
Bain & Company
Toronto, ON
Manager-level experience in vendor management, operations, contingent workforce planning, professional services, consulting operations, external talent management, product operations, or a…
Added 1 hour ago
Greeting Card Merchandiser - Sarnia
Carlton Cards
Sarnia, ON
Part-time
…on returned product and other tasks as communicated by your Field…
Added 1 hour ago
Business Development Manager
National Bank of Canada
Canada
Full-time
Being a Business Development Manager means creating strong business relationships with dealers in the Automotive industry.
Added 1 hour ago
Wealth Associate
National Bank of Canada
London, ON
Full-time
…wealth advisors to stand out by offering exceptional customer service that will have a positive, long-term impact on our…
Added 1 hour ago
Manager, Financing Solutions
National Bank of Canada
Surrey, BC
Full-time
…continue to expand our presence, we are looking for several Manager, Financing Solutions professionals to support our growing client base and strengthen our market…
Added 1 hour ago
Director, Portfolio Management
National Bank of Canada
Surrey, BC
Full-time
This position reports directly to the AVP & Manager, Commercial Portfolio Management covering the Fraser Valley district.
Added 1 hour ago
Project Manager, Sales Enablement & Executive Customer Engagement
Husky Technologies
Bolton, ON
Full-time
Title: Project Manager, Sales Enablement & Executive Customer Engagement
Added 1 hour ago
Product Director Insurance
National Bank of Canada
Montreal, QC
Full-time
Within National Bank Insurance, you will be part of a highly engaged team and report to a Senior Manager responsible for strategy and growth. Our team is distinguished by its…
Added 1 hour ago
Branch Administrator
National Bank of Canada
Joliette, QC
Full-time
Provide administrative support to the Regional Manager on a variety of tasks
Added 1 hour ago
Advisor in the Counterparty Documentation Center
National Bank of Canada
Montreal, QC
Full-time
You will report to the Manager, Counterparty Documentation Center and work daily with a multidisciplinary group of experts, including traders, compliance professionals, legal advisors, and…
Added 1 hour ago
Retirement Stategy Advisor
National Bank of Canada
Brossard, QC
Full-time
Bachelor’s degree in a relevant field (finance, financial planning, administration or related field)
Added 1 hour ago
Restaurant manager
Subway
Miramichi, NB
Full-time
Do you have experience working in this field?
Added 2 hours ago
Hallmark Merchandiser, Edmonton, AB, T5T 4K2
Hallmark Canada
AB · Edmonton, AB
Part-time
Reporting to the Territory Manager, the Merchandiser is a part-time role that is an integral part of the field merchandising team. The Merchandiser will be responsible for the maintenance…
Added 2 hours ago
Hallmark Merchandiser, Regina, SK, S4V 3A6
Hallmark Canada
Regina, SK
Part-time
Reporting to the Territory Manager, the Merchandiser is a part-time role that is an integral part of the field merchandising team. The Merchandiser will be responsible for the maintenance…
Added 2 hours ago
Hallmark Merchandiser, Gravelbourg, SK, S0H 1X0
Hallmark Canada
Gravelbourg, SK
Part-time
Reporting to the Territory Manager, the Merchandiser is a part-time role that is an integral part of the field merchandising team. The Merchandiser will be responsible for the maintenance…
Added 2 hours ago
Hallmark Territory Assistant- Fredericton, NB, E3B 3H5
Hallmark Canada
Fredericton, NB
Part-time
…Territory Assistant also helps coordinate and train part-time service employees and supports day-to-day territory…
Added 2 hours ago
Hallmark Merchandiser, Squamish, BC, V8B 0N1
Hallmark Canada
Squamish, BC
Part-time
Reporting to the Territory Manager, the Merchandiser is a part-time role that is an integral part of the field merchandising team. The Merchandiser will be responsible for the maintenance…
Added 2 hours ago
Hallmark Merchandiser, Saint-Leonard, QC, H1S 1V9
Hallmark Canada
Montreal, QC · Saint-Leonard, QC
Part-time
Reporting to the Territory Manager, the Merchandiser is a part-time role that is an integral part of the field merchandising team. The Merchandiser will be responsible for the maintenance…
Added 2 hours ago
Equity Research Database & Development Associate
BMO Capital Markets
Toronto, ON
Full-time
BMO Capital Markets is a leading, full-service financial services provider. We offer corporate and investment banking, treasury management, as well as research and advisory services to…
Added 2 hours ago
Equity Research Database & Development Associate
BMO Capital Markets
Montreal, QC
Full-time
BMO Capital Markets is a leading, full-service financial services provider. We offer corporate and investment banking, treasury management, as well as research and advisory services to…
Added 2 hours ago
Equity Research Database & Development Associate
BMO Capital Markets
Toronto, ON
Full-time
BMO Capital Markets is a leading, full-service financial services provider. We offer corporate and investment banking, treasury management, as well as research and advisory services to…
Added 2 hours ago
Senior Communications Advisor
Government of Yukon
Whitehorse, YT
Full-time
Yukon government’s vision is an engaged and diverse public service that embraces innovation to deliver positive outcomes for Yukoners.

Mattel, Inc.

Security Shift Supervisor - Site Lead

Montréal-Ouest, QC, Canada

Job type: Full-time
Apply by: Mar 30, 2027
Education: High school diploma
Posting language: English
Posted: Oct 1, 2026

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Original job description

CREATIVITY IS OUR SUPERPOWER. It’s our heritage and it’s also our future. Because we don’t just make toys. We create innovative products and experiences that inspire fans, entertain audiences and develop children through play. Mattel is at its best when every member of our team feels respected, included, and heard - when everyone can show up as themselves and do their best work every day. We value and share an infinite range of ideas and voices that evolve and broaden our perspectives with a reach that extends into all our brands, partners, and suppliers.

Job Description

The Opportunity:

The Security Shift Supervisor serves as the primary Global Security point of contact for an assigned shift within a 24/7 operation. This role leads and supports Security Officers, coordinates daily shift activities, ensures compliance with post orders, standard operating procedures, contingency plans, and Mattel Global Security Best Practices, and completes special assignments as directed by the Security Manager. The supervisor also performs standard Security Officer duties when operationally required and helps maintain a safe, secure, professional, and customer-focused environment for Mattel employees, visitors, contractors, and business partners.

Qualifications

What Your Impact Will Be:

Shift Leadership and Team Management

Serve as the on-shift security lead and primary escalation point for security, safety, and operational issues.
Coordinate officer post assignments, patrol responsibilities, break coverage, and response priorities in accordance with approved post orders and business needs.
Conduct shift briefings and ensure critical information, open issues, and follow-up actions are communicated accurately between shifts.
Train, coach, and direct Security Officers; conduct regular touchpoints and support performance evaluations, corrective action, and development activities in coordination with the Security Manager and People & Culture.
Support scheduling, payroll, and timekeeping administration for the assigned team, as directed by the Security Manager.
Promote accountability, teamwork, professional conduct, and consistent customer service across the security operation.

Security Operations and Emergency Response

Protect Mattel personnel, visitors, physical property, assets, intellectual property, privacy, and confidential information from theft, damage, harm, unauthorized access, and unlawful activity.
Ensure compliance with Mattel Global Security Best Practices, site procedures, contingency plans, and U.S. Customs Trade Partnership Against Terrorism (CTPAT) recommendations, where applicable.
Respond to alarms, security incidents, fires, medical and first-aid events, and other emergencies; initiate notifications and coordinate with the Security Manager, Facilities, EHSS, emergency services, or law enforcement as required.
Conduct mobile and foot patrols and direct officers in identifying, documenting, and escalating security, safety, and facilities-related concerns.
Support traffic control, visitor registration, and the safe processing and direction of suppliers, contractors, delivery personnel, and other site guests.
Perform Security Officer duties and fixed-post assignments when needed to maintain required staffing and operational continuity.

Systems, Compliance, and Reporting

Monitor and operate access control, CCTV, guard tour management, alarm, and fire control systems in accordance with site procedures.
Escalate system failures, equipment issues, and maintenance needs to the appropriate Security Systems, Facilities, or technical support personnel.
Complete and review incident reports, shift logs, electronic audits, administrative records, and other required documentation for accuracy, timeliness, and completeness.
Perform administrative data-entry responsibilities associated with guardhouse, employee entrance, building entrance, rover patrol, satellite site patrol, and other post-order requirements.
Maintain working knowledge of applicable policies, procedures, training requirements, and regulatory obligations, and ensure assigned personnel remain current on required training.

Cross-Functional Partnership

Work closely with Facilities, EHSS, People & Culture, IT, business leaders, event teams, and other departments to support a safe and orderly workplace.
Support special events, projects, investigations, audits, and other assignments as directed by the Security Manager.
Communicate professionally and confidentially with employees, visitors, vendors, emergency responders, and leaders at all levels of the organization.

Additional Information

What We're Looking For:

Sound judgment and critical-thinking skills, with the ability to make clear, well-reasoned decisions in routine and emergency situations.
Integrity, reliability, discretion, and a consistent commitment to confidentiality and accountability.
Strong leadership, interpersonal, communication, and organizational skills, including the ability to coach, influence, and work effectively with people at all levels.
Ability to remain calm, professional, and customer-focused during stressful, sensitive, or rapidly changing situations.
Ability to solve practical problems, interpret written and verbal instructions, and adapt to new information or unexpected obstacles.
Proficiency with computers, tablets, smartphones, email, Microsoft Office applications, mobile applications, and physical security technology.

Qualifications And Experience

High school diploma or GED required.
At least one year of experience in security, asset protection, loss prevention, law enforcement, military service, or a related field preferred.
Prior experience leading, coaching, or supervising personnel preferred.
Valid driver’s license required.
Valid security license or guard card where required by applicable law or regulation.
First Aid, CPR, and Blood-borne Pathogens certification, or the ability to obtain required certification through company-provided training.
Demonstrated ability to write clear incident reports, business correspondence, and procedures, and to read and interpret policies, technical procedures, training materials, and governmental regulations.
Working knowledge of CCTV, access control, alarm monitoring, and other physical security programs and equipment.
Basic math skills and the ability to maintain accurate administrative records.

Schedule And Physical Requirements

Ability to work assigned first, second, or third shift and rotate shifts based on business needs.
Ability to work weekends, holidays, and overtime, including on short notice, as required.
Ability to stand and walk for extended periods and perform mobile and foot patrols.
Ability to lift and/or move up to 50 pounds.
Ability to reach, climb, balance, stoop, kneel, crouch, or crawl as required to perform essential duties.
Ability to work outdoor posts and tolerate heat, humidity, cold, rain, wind, snow, or other severe weather conditions, as applicable to the site.
Ability to use handheld radios, access control systems, CCTV systems, handheld and walk-through metal detectors, and other assigned security equipment.
Ability to attend and successfully complete all mandatory training required to maintain job competence and support professional development.

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More about this job

Responsibilities

Lead security operations for an assigned shift, including directing officers, coordinating posts and patrols, and responding to security incidents and emergencies. Maintain compliance with site procedures, operate security systems, complete accurate records, and coordinate with internal teams and external responders.

Requirements

A high school diploma or GED and a valid driver’s license are required; at least one year of related experience and prior supervisory experience are preferred. Candidates should have sound judgment, strong communication and leadership skills, physical ability to perform patrol duties, and relevant security-system knowledge; required certifications must be held or obtained through company training.

Skills

Shift Leadership
Team Supervision
Emergency Response
Incident Reporting
Access Control
CCTV Monitoring
Alarm Monitoring
Security Patrols
Risk Assessment
First Aid
Customer Service
Conflict Management
Communication
Confidentiality
Scheduling
Microsoft Office

Visa sponsorship

Not detected in the job text

Keywords

Global Security
Security Officer
Shift Supervision
Post Orders
Standard Operating Procedures
Contingency Plans
CTPAT
Access Control
CCTV
Guard Tour Management
Alarm Systems
Fire Control Systems
Incident Reports
Shift Logs
Electronic Audits
Emergency Response
First Aid
CPR
Blood-Borne Pathogens
Visitor Registration
Mobile Patrols
Foot Patrols
Traffic Control
Microsoft Office
Physical Security
Security License
Driver’s License

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