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Added 21 mins ago
FG
Part-Time Seasonal Associate - Watch Station
Fossil Group
Ottawa, ON
- Part-time
Our Seasonal Retail Associates at Watch Station make an impact by delivering exceptional guest experiences and supporting store operations on a flexible, as-needed basis. They bring energy…
Added 51 mins ago
C
Supervisor, Front of House (LBE)
Cineplex
Whitby, ON
- Part-time
Responsible for maintaining the seamless operation of all games, coat check and retail operation within Playdium.
Added 1 hour ago
L
Financial Service Representative - LendDirect Office 1561
LendDirect
Halifax, NS
- Full-time
…2021 it was within a year, I quickly rose to being a Shift Lead. I trained diligently with my Branch Manager and Assistant Manager for two more years until my District Manager approached me…
Added 1 hour ago
V
Regional Sales Manager - Western Canada
VIVOTEK
Richmond Hill, ON
- Full-time
…solutions spanning video surveillance, cloud video, AI and retail analytics - turning video into actionable business intelligence for operations, loss prevention and customer…
Added 1 hour ago
R
Gestionnaire, marchandisage visuel | Visual Merchandising Manager
RUDSAK
Montreal, QC
- Full-time
Cette personne travaillera en étroite collaboration avec les équipes de Marchandisage, Planification, Opérations Retail, Marketing, E-Commerce et les équipes en boutique afin d’assurer une…
Added 1 hour ago
GD
GARAGE - Operations Team Leader FT - Sherway Gardens
Groupe Dynamite
Toronto, ON · Etobicoke, ON
- Full-time
Reporting to the Store Manager, your main focus as Operations Team Lead is to maximize company sales and profitability by maintaining stockroom organization and by managing inventory…
Added 1 hour ago
TA
SALES LEAD - PART TIME
The Aldo Group Inc / Le Groupe Aldo Inc.
Dieppe, NB
- Part-time
Reporting to the Store Manager, the Part-Time Sales Lead plays a key role in driving results and supporting the team. You lead by example by helping hit sales targets, coaching associates,…
Added 1 hour ago
TT
Coordonnateur / Coordonnatrice de Magasin Temps Plein Winners
The TJX Companies, Inc.
Trois-Rivières, QC
- Full-time
We’re looking for a Retail Store Coordinator to join our team in a welcoming environment. In this role, you’ll lead and inspire to deliver outstanding customer experiences. If you thrive in…
Added 2 hours ago
S
Services Lead, Stores - Full Time
Sephora
ON · Markham, ON
- $22.2 to $26.1 CAD / hour
- Full-time
As a Services Lead, you will be supporting all departments on the sales floor within a specific Sephora location. Departments at a Sephora store include Skincare, Sephora Collection or…
Added 2 hours ago
F
Fairgrounds - Experience Creator
Fairgrounds
Toronto, ON
- $18 to $20 CAD / hour
- Part-time
…seamless, welcoming, and elevated club experience. You’ll also lead and support our on-site pickleball programming, helping create fun, inclusive, and high-quality play opportunities for…
Added 2 hours ago
S
store manager, Central and South Calgary. A.B
Starbucks
AB · Alberta, Canada
- $61,000 to $80,875 CAD / year
- Full-time
Our Store Managers bring the Starbucks experience to life by managing store operations, driving financial success, building great teams, and building a meeting place in their communities.…
Added 2 hours ago
L
Manager - P&C Systems | Vancouver
lululemon
Vancouver, BC
- Full-time
The P&C Operations group provides an elevated and global people experience powered by Digital. This includes enabling CoEs through digital platforms, delivering shared services through…
Added 2 hours ago
SD
Senior Manager, Specialty Pharmacy-2
Shoppers Drug Mart Specialty Health Network
Calgary, AB
- Full-time
…connections is valued – as we shape the future of Canadian retail, together. Our unique position as one of the country's largest employers, coupled with our commitment to positively impact…
Added 2 hours ago
MC
Senior Product Manager - Brokerage Clearing and Settlement System
Moomoo Canada
Toronto, ON · North York, ON
- Full-time
We are seeking an experienced Product Manager to lead the design and evolution of brokerage clearing and settlement systems supporting the Canadian securities market. This role sits at the…
Added 2 hours ago
QC - ASSISTANT STORE MANAGER - ALDO SAINTE-CATHERINE
The Aldo Group Inc / Le Groupe Aldo Inc.
Montreal, QC
…and a key player in creating an amazing store experience. You lead by example, inspire your team to hit sales goals, and make every customer feel their best walking out the…
Added 2 hours ago
7
Store Leader (Manager) Trainee
7-Eleven
Terrace, BC
- Full-time
…stores and communities every day. If you're ready to grow, lead and make a difference, come join our team and help shape the future of…
Added 3 hours ago
CC
Retail Shift Leader
Canna Cabana
Edmonton, AB
- Part-time
High Tide Inc. is the leading community-grown, retail-forward cannabis enterprise engineered to unleash the full value of the world’s most powerful plant and is the second-largest cannabis…
Added 3 hours ago
FB
Service Supervisor I
Farm Boy Inc.
Toronto, ON
- $19.15 CAD / hour
- Full-time
You’ll help lead a welcoming and efficient checkout experience while supporting our front-end team with service excellence and operational readiness. Through confident leadership, hands-on…
Added 3 hours ago
MS
Merchandise Manager PT
Michaels Stores
Winnipeg, MB
- Part-time
Lead truck execution processes, ensuring timely unloading, accurate sorting, and efficient flow of merchandise to the sales floor.
Added 3 hours ago
MS
Merchandise Manager
Michaels Stores
Saskatoon, SK
- Part-time
Lead truck execution processes, ensuring timely unloading, accurate sorting, and efficient flow of merchandise to the sales floor.
Added 4 hours ago
G
Seasonal Retail Sales Associate - Windsor Crossing
Gap
Lasalle, ON
- Part-time
…If you want to be part of an iconic American brand, and help lead the way for where we’re headed, we’d love to have you join…
Added 4 hours ago
G
Seasonal Retail Sales Associate - Toronto Eaton Centre
Gap
Toronto, ON
- Part-time
…If you want to be part of an iconic American brand, and help lead the way for where we’re headed, we’d love to have you join…
Added 4 hours ago
BR
Assistant Manager - Robson Centrepoint
Banana Republic
Vancouver, BC
- Full-time
…through all aspects of the store including; customer and product operations, merchandising, and talent development. You are responsible for supporting the execution of the store strategy to…
Added 4 hours ago
BR
Assistant Manager - S Edmonton Common
Banana Republic
AB · Edmonton, AB
- Full-time
…through all aspects of the store including; customer and product operations, merchandising, and talent development. You are responsible for supporting the execution of the store strategy to…
Added 4 hours ago
CH
Seasonal Holiday Retail Manager - Kildonan Place
Cherry Hill Programs
Winnipeg, MB
- Part-time
As our Local Manager, you'll lead the team responsible for creating magical holiday memories for children and families. You'll oversee daily photo operations, drive sales and service…

Mattel, Inc.

Security Shift Supervisor - Site Lead

Montréal-Ouest, QC, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Mar 30, 2027
Education: High school diploma
Posting language: English
Posted: Oct 1, 2026

Original job description

CREATIVITY IS OUR SUPERPOWER. It’s our heritage and it’s also our future. Because we don’t just make toys. We create innovative products and experiences that inspire fans, entertain audiences and develop children through play. Mattel is at its best when every member of our team feels respected, included, and heard - when everyone can show up as themselves and do their best work every day. We value and share an infinite range of ideas and voices that evolve and broaden our perspectives with a reach that extends into all our brands, partners, and suppliers.

Job Description

The Opportunity:

The Security Shift Supervisor serves as the primary Global Security point of contact for an assigned shift within a 24/7 operation. This role leads and supports Security Officers, coordinates daily shift activities, ensures compliance with post orders, standard operating procedures, contingency plans, and Mattel Global Security Best Practices, and completes special assignments as directed by the Security Manager. The supervisor also performs standard Security Officer duties when operationally required and helps maintain a safe, secure, professional, and customer-focused environment for Mattel employees, visitors, contractors, and business partners.

What Your Impact Will Be:

Shift Leadership and Team Management

Serve as the on-shift security lead and primary escalation point for security, safety, and operational issues.
Coordinate officer post assignments, patrol responsibilities, break coverage, and response priorities in accordance with approved post orders and business needs.
Conduct shift briefings and ensure critical information, open issues, and follow-up actions are communicated accurately between shifts.
Train, coach, and direct Security Officers; conduct regular touchpoints and support performance evaluations, corrective action, and development activities in coordination with the Security Manager and People & Culture.
Support scheduling, payroll, and timekeeping administration for the assigned team, as directed by the Security Manager.
Promote accountability, teamwork, professional conduct, and consistent customer service across the security operation.

Security Operations and Emergency Response

Protect Mattel personnel, visitors, physical property, assets, intellectual property, privacy, and confidential information from theft, damage, harm, unauthorized access, and unlawful activity.
Ensure compliance with Mattel Global Security Best Practices, site procedures, contingency plans, and U.S. Customs Trade Partnership Against Terrorism (CTPAT) recommendations, where applicable.
Respond to alarms, security incidents, fires, medical and first-aid events, and other emergencies; initiate notifications and coordinate with the Security Manager, Facilities, EHSS, emergency services, or law enforcement as required.
Conduct mobile and foot patrols and direct officers in identifying, documenting, and escalating security, safety, and facilities-related concerns.
Support traffic control, visitor registration, and the safe processing and direction of suppliers, contractors, delivery personnel, and other site guests.
Perform Security Officer duties and fixed-post assignments when needed to maintain required staffing and operational continuity.

Systems, Compliance, and Reporting

Monitor and operate access control, CCTV, guard tour management, alarm, and fire control systems in accordance with site procedures.
Escalate system failures, equipment issues, and maintenance needs to the appropriate Security Systems, Facilities, or technical support personnel.
Complete and review incident reports, shift logs, electronic audits, administrative records, and other required documentation for accuracy, timeliness, and completeness.
Perform administrative data-entry responsibilities associated with guardhouse, employee entrance, building entrance, rover patrol, satellite site patrol, and other post-order requirements.
Maintain working knowledge of applicable policies, procedures, training requirements, and regulatory obligations, and ensure assigned personnel remain current on required training.

Cross-Functional Partnership

Work closely with Facilities, EHSS, People & Culture, IT, business leaders, event teams, and other departments to support a safe and orderly workplace.
Support special events, projects, investigations, audits, and other assignments as directed by the Security Manager.
Communicate professionally and confidentially with employees, visitors, vendors, emergency responders, and leaders at all levels of the organization.

Qualifications

What We’re Looking For:

Qualifications And Experience

High school diploma or GED required.
At least one year of experience in security, asset protection, loss prevention, law enforcement, military service, or a related field preferred.
Prior experience leading, coaching, or supervising personnel preferred.
Valid driver’s license required.
Valid security license or guard card where required by applicable law or regulation.
First Aid, CPR, and Blood-borne Pathogens certification, or the ability to obtain required certification through company-provided training.
Demonstrated ability to write clear incident reports, business correspondence, and procedures, and to read and interpret policies, technical procedures, training materials, and governmental regulations.
Working knowledge of CCTV, access control, alarm monitoring, and other physical security programs and equipment.
Basic math skills and the ability to maintain accurate administrative records.

Schedule And Physical Requirements

Ability to work assigned first, second, or third shift and rotate shifts based on business needs.
Ability to work weekends, holidays, and overtime, including on short notice, as required.
Ability to stand and walk for extended periods and perform mobile and foot patrols.
Ability to lift and/or move up to 50 pounds.
Ability to reach, climb, balance, stoop, kneel, crouch, or crawl as required to perform essential duties.
Ability to work outdoor posts and tolerate heat, humidity, cold, rain, wind, snow, or other severe weather conditions, as applicable to the site.
Ability to use handheld radios, access control systems, CCTV systems, handheld and walk-through metal detectors, and other assigned security equipment.
Ability to attend and successfully complete all mandatory training required to maintain job competence and support professional development.

Additional Information

How We Work:

We are a purpose driven company aiming to empower generations to explore the wonder of childhood and reach their full potential. We live up to our purpose employing the following behaviors:

We collaborate: Being a part of Mattel means being part of one team with shared values and common goals. Every person counts and working closely together always brings better results. Partnership is our process and our collective capabilities is our superpower.
We innovate: At Mattel we always aim to find new and better ways to create innovative products and experiences. No matter where you work in the organization, you can always make a difference and have real impact. We welcome new ideas and value new initiatives that challenge conventional thinking.
We execute: We are a performance-driven company. We strive for excellence and are focused on pursuing best-in-class outcomes. We believe in accountability and ownership and know that our people are at their best when they are empowered to create and deliver results.

Who We Are:

Mattel is a leading global toy and family entertainment company and owner of one of the most iconic brand portfolios in the world. We engage consumers and fans through our franchise brands, including Barbie, Hot Wheels, Fisher-Price, American Girl, Thomas & Friends, UNO, Masters of the Universe, Matchbox, Monster High, MEGA and Polly Pocket, as well as other popular properties that we own or license in partnership with global entertainment companies. Our offerings include toys, content, consumer products, digital and live experiences. Our products are sold in collaboration with the world’s leading retail and ecommerce companies. Since its founding in 1945, Mattel is proud to be a trusted partner in empowering generations to explore the wonder of childhood and reach their full potential.

Mattel’s award-winning workplace culture has been recognized by Forbes, Fast Company, Newsweek, Great Place to Work, TIME, and more.

Visit us at https://jobs.mattel.com/ and www.instagram.com/MattelCareers.

Mattel is an Equal Opportunity Employer where we want you to bring your authentic self to work every day. We welcome all job seekers, and all applicants will receive consideration for employment without regard to race, ethnicity, color, national origin, religion, sex, gender, gender identity or expression, sexual orientation, veteran and protected veteran status, disability status, and or any other basis protected by applicable federal, state or local law.

Videos to watch:

The Culture at Mattel

Corporate Philanthropy

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More about this job

Responsibilities

Lead security operations for an assigned shift, directing officers, coordinating posts and patrols, and ensuring compliance with site procedures and security standards. Respond to incidents and emergencies, operate security systems, maintain accurate records, and partner with other departments to support a safe workplace.

Requirements

A high school diploma or GED and a valid driver’s license are required; a security license or guard card is required where applicable. At least one year of related experience and prior leadership experience are preferred, along with the ability to obtain First Aid, CPR, and Blood-borne Pathogens certifications and meet the role’s physical and scheduling requirements.

Skills

Shift Leadership
Team Supervision
Security Operations
Emergency Response
Incident Reporting
Access Control
CCTV Monitoring
Alarm Monitoring
Physical Security
Patrols
Visitor Management
First Aid
CPR
Communication
Administrative Recordkeeping
Cross-Functional Collaboration

Visa sponsorship

Not detected in the job text

Keywords

Global Security
Security Officer
Post Orders
Standard Operating Procedures
Contingency Plans
CTPAT
Access Control
CCTV
Guard Tour Management
Alarm Monitoring
Fire Control Systems
Incident Reports
Shift Logs
Mobile Patrols
Foot Patrols
Visitor Registration
Traffic Control
First Aid
CPR
Blood-Borne Pathogens
Emergency Response
Security License
Guard Card
Timekeeping
Payroll Administration
Physical Security

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