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Added 16 mins ago
Mechanical Plant Layout Design Specialist
Fluor
Vancouver, BC
Full-time
Fluor is one of Canada's top employers and is recognized globally as a leader in the Engineering, Procurement, Construction, Fabrication, and Maintenance industry. Our focus on innovation…
Added 16 mins ago
Fire Suppression Design Engineering Specialist for Mining & Metals projects
Fluor
Vancouver, BC
Full-time
Fluor is one of Canada's top employers and is recognized globally as a leader in the Engineering, Procurement, Construction, Fabrication, and Maintenance industry. Our focus on innovation…
Added 16 mins ago
Principal Cloud & AI Apps Solution Engineer
Microsoft
Toronto, ON
Full-time
…across Business Applications, Security, Cloud & AI Platform, Data, engineering, partners, and the broader field, and bring the best of Microsoft together around customers' most important…
Added 16 mins ago
Directional Driller Specialist
SLB
Edmonton, AB · Calgary, AB
Full-time
SLB is seeking an experienced Directional Driller Specialist to join our team in Alberta. In this field-based role, you will be responsible for steering wells at rig sites using SLB…
Added 45 mins ago
Software Quality Analyst – Medical Devices & SaMD
Light AI
Vancouver, BC · Greater Vancouver Metropolitan Area
Full-time
…software-validation resource working closely with Software Engineering, Product, Clinical and Regulatory…
Added 1 hour ago
Senior Specialist, Quality Improvement
Ontario Health | Santé Ontario
Toronto, ON
Full-time
…join the Acute and Hospital-Based Care portfolio. As a Senior Specialist, Quality Improvement, you will collaborate with provincial, regional, and local partners, along with clinical…
Added 1 hour ago
System Technologist, Process Controls
Lactalis Canada
Brampton, ON
Full-time
The Process Control Specialist serves as a member of the Maintenance Team and is accountable for industrial automation within the plant including all programmable logic controls, servo…
Added 1 hour ago
Principal Research Scientist
ServiceNow
Montreal, QC
Full-time
…reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow - helping 85% of the Fortune 500® work smarter, faster, and better. We're building an AI-native…
Added 2 hours ago
Lead Repair Engineer/Specialist - Saskatoon, SK
Vecima Networks Inc.
Saskatoon, SK
Full-time
The Lead Repair Engineer/Specialist is the technical leader within Vecima’s Repair Center, responsible for diagnosing complex product issues, driving root-cause investigations, and…
Added 2 hours ago
Quality Engineering Specialist
Young Innovations
Brantford, ON
Other
…natural health and medical device products, is hiring a Quality Engineering Specialist. Reporting to the Quality Manager, this role is the site owner of all Process Validation, Equipment…
Added 2 hours ago
Thanks for visiting our Job Board. Please review our open positions and apply to the positions that match your qualifications.
Evertz
Burlington, ON
Full-time
As a Product Specialist, you'll be the technical bridge between our customers, product design, engineering, and operations - working hands-on with configuration, deployment, and cloud…
Added 2 hours ago
Murex Integration Delivery Lead
Accenture
Toronto, ON · Montreal, QC
Full-time
Build, manage, and mentor multi‑location teams of Murex consultants, including Managers, Senior Managers, and specialist leads
Added 2 hours ago
Développeur.se logiciel EI² - Software Developer EI²
NorthStar Earth & Space
Montréal-Ouest, QC
Full-time
…the pipeline, working directly with a team of scientists and data scientists, along with an infrastructure/platform specialist. You'll be part of the NorthStar development team, with access…
Added 3 hours ago
Buyer
ASSA ABLOY Opening Solutions Americas
Woodbridge, ON
Full-time
Assist the Senior Procurement Specialist with all required stock adjustments, scrap product & obsolete items as assigned, along with month-end reporting activities
Added 3 hours ago
Senior Test Analyst
Symbiotic Digital
ON · Central Toronto (Summerhill West / Rathnelly / South Hill / Forest Hill SE / Deer Park), Ontario
Contract
The Quality Assurance Specialist will develop test plans,
Added 3 hours ago
Reclamation/Revegetation Advisor
Suncor Energy
Fort McMurray, AB · Syncrude Mildred Lake
Full-time
Assess land to be revegetated, build prescriptions and plans for revegetation in collaboration with the senior plant specialist.
Added 3 hours ago
Global Asset Management Systems Lead
Alcoa
Montreal, QC
Full-time
As a key specialist in this space, you will support system solution strategies, integrations, real‑time data connections, system health monitoring, and the development of data‑integration…
Added 3 hours ago
Lead Repair Engineer/Specialist - Saskatoon, SK
Vecima Networks Inc.
Saskatoon, SK
Full-time
The Lead Repair Engineer/Specialist is the technical leader within Vecima’s Repair Center, responsible for diagnosing complex product issues, driving root-cause investigations, and…
Added 3 hours ago
Regulatory Compliance Specialist
AOT Technologies
Victoria, BC
We are looking for a knowledgeable and proactive Regulatory Compliance Specialist to join our team. As a Regulatory Compliance Specialist at AOT Technologies, you will support regulatory…
Added 3 hours ago
Senior Technical Sourcing Specialist
Amphenol Communications Solutions
Markham, ON
Full-time
…assemblies for diverse applications including server, storage, data center, mobile, RF, networking, industrial, business equipment, and…
Added 3 hours ago
Regulatory Compliance Specialist
AOT Technologies
Victoria, BC
Full-time
We are looking for a knowledgeable and proactive Regulatory Compliance Specialist to join our team. As a Regulatory Compliance Specialist at AOT Technologies, you will support regulatory…
Added 3 hours ago
Field Marketing Specialist
BrickRed Systems
Toronto, ON
$34 to $39 USD / hour
Contract
We are looking for an early-career Field Marketing Specialist to support the execution and coordination of marketing programs across Canada and the Communications, Media, Entertainment, and…
Added 3 hours ago
Load Settlement Analyst –Specialist Level
Alberta Utilities Commission
Calgary, AB
Contract
Position: Load Settlement Analyst –Specialist Level
Added 3 hours ago
ILS (Obsolescence Specialist)
Emplo Inc.
Gatineau, QC
Full-time
KWESST is seeking an Obsolescence Specialist to join our team. The Obsolescence Specialist provides Integrated Logistic Support (ILS) engineering and analysis with an emphasis on software…
Added 3 hours ago
TPS - Controls Engineering Specialist
Toyoda Gosei Americas
Palmerston, ON
Full-time
Reporting to the TPS Supervisor, the TPS - Controls Engineering Specialist will support TPS and manufacturing engineering activities across the Palmerston facility. This full-time role…

Mattr

Customer Solutions Specialist

Calgary, AB, T2P 3N4, Canada
BC, Canada

Pay: The Salary Range for this position is $75,000 to $80,000.
Experience: 3-5 years of related industry experience.
Posting language: English
Posted: Sep 29, 2026

Apply About employer

Applications open in a new tab.

Original job description

Customer Solutions Specialist

At Xerxes HydroChain, the Customer Solutions Specialist plays a critical role in turning project opportunities into successful business outcomes. This position serves as the central point of coordination between Territory Sales Managers, engineering teams, distributors, contractors, and consulting partners to advance opportunities through the sales process and deliver exceptional customer support.

Success in this role means identifying qualified project opportunities, maintaining accurate project data, coordinating technical deliverables, reducing customer response times, and helping secure HydroChain projects through effective project management and stakeholder engagement.

Responsibilities:

Identify and Advance Sales Opportunities

Partner with Territory Sales Managers (TSMs) to identify and qualify project-based sales opportunities.
Utilize online bid resources and market information to uncover potential conversion opportunities.
Evaluate opportunities submitted through distributors and contractors.
Develop project-specific action plans that help move opportunities through the sales pipeline.
Support opportunities identified by TSMs and contribute to project success from initial qualification through execution.

Manage Projects Through the Sales Lifecycle

Maintain accurate and up-to-date project information within the CRM system.
Coordinate project activities with drafting, engineering, and internal support teams.
Monitor project status, probability, timelines, and anticipated shipment dates.
Review technical deliverables, drawings, and project documentation for accuracy and completeness.
Collaborate on pricing strategies and support the development of budgetary and formal quotations.
Ensure customers and sales partners receive timely and accurate project information and technical deliverables.
Help improve customer response times and overall project execution effectiveness.

Serve as a Trusted Technical Resource

Review civil construction plans and specifications to understand project requirements.
Collaborate with engineering teams to provide project recommendations and technical input.
Act as a key liaison between customers, sales personnel, engineers, and internal stakeholders.
Support the delivery of technical solutions that meet customer and project needs.

Build Strong Stakeholder Relationships

Engage with distributors, contractors, engineering firms, consultants, regulators, and other project partners.
Foster collaboration across sales, engineering, marketing, manufacturing, accounting, and project management teams.
Provide responsive communication and support throughout the project lifecycle.

Drive Continuous Improvement

Maintain competitor and market intelligence databases.
Identify opportunities to optimize processes and improve operational efficiency.
Contribute ideas that enhance customer experience and support business growth.

Qualifications

Required

2-4 years of experience in a related field, preferably within commercial construction, civil construction, manufacturing, project coordination, estimating, customer solutions, or inside sales environments.
Experience supporting project-based work from opportunity identification through project completion.
Ability to understand and interpret construction plans and specifications.
Strong project management and organizational skills with the ability to manage multiple priorities simultaneously.
Excellent verbal and written communication skills.
Proficiency with Microsoft Office Suite.
Ability to work effectively in a remote environment while supporting teams operating in Pacific and Mountain Time.

Preferred

Bachelor's degree or college diploma in Engineering, Construction Management, Civil Engineering Technology, or a related discipline.
3-5 years of related industry experience.
Civil construction, estimating, engineering, project coordination, or construction management experience.
Experience working with CRM systems and project tracking tools.
Familiarity with project quoting, construction bidding processes, and technical sales support.

Salary:

The Salary Range for this position is $75,000 to $80,000. The provided range represents the anticipated base salary and target incentive for this position. The final total compensation will be determined based on the successful candidate’s skills, experience, qualifications, and internal equity considerations. This job is vacant to fill a new position. Please note that artificial intelligence may have been used for screening, assessing, or selecting applicants.

Why Join Mattr?

Flexible health, dental & vision benefits with HSA rollover
Employer-paid Life, AD&D, and Disability insurance
Attractive incentive bonus plans24/7 Employee & Family Assistance Program (EFAP)
Wellness and mental health support programs
Exclusive discounts (Perkopolis & GoodLife Fitness)

Apply About employer

More about this job

Responsibilities

Identify and advance project-based sales opportunities, maintain accurate CRM and project information, and coordinate technical deliverables, quotations, and project activities through the sales lifecycle. Serve as a liaison among customers, sales teams, engineering, distributors, contractors, and other partners while improving customer response times and project execution.

Requirements

Requires 2–4 years of related experience, project-based work experience, the ability to interpret construction plans and specifications, strong organizational and project management skills, excellent communication, and Microsoft Office proficiency. A bachelor's degree or college diploma in engineering, construction management, civil engineering technology, or a related discipline is preferred, along with CRM, quoting, bidding, or technical sales support experience.

Skills

Project Coordination
Sales Opportunity Qualification
Project Management
CRM Data Management
Construction Plan Interpretation
Specification Review
Technical Sales Support
Quotation Development
Pricing Strategy
Stakeholder Engagement
Customer Support
Written Communication
Verbal Communication
Microsoft Office
Market Intelligence
Process Improvement

Benefits

Flexible Health Benefits
Dental Benefits
Vision Benefits
Health Savings Account Rollover
Employer-Paid Life Insurance
Accidental Death and Dismemberment Insurance
Disability Insurance
Incentive Bonus Plans
Employee and Family Assistance Program
Wellness Support
Mental Health Support
Perkopolis Discounts
GoodLife Fitness Discounts

Visa sponsorship

Not detected in the job text

Keywords

Customer Solutions
Project-Based Sales
Territory Sales Managers
Sales Pipeline
CRM
Project Tracking
Online Bid Resources
Market Intelligence
Commercial Construction
Civil Construction
Construction Plans
Construction Specifications
Drafting
Engineering
Project Coordination
Project Management
Estimating
Technical Deliverables
Project Documentation
Pricing Strategies
Budgetary Quotations
Formal Quotations
Construction Bidding
Technical Sales Support
Stakeholder Engagement
Customer Response Times
Microsoft Office
Process Improvement
Manufacturing

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