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Added 13 mins ago
RB
Associate
Royal Bank of Canada
Newmarket, ON
- Full-time
…to join our leading wealth management firm as an Investment…
Added 24 mins ago
KB
Human Resources Business Partner - Bilingual (FR/EN)
Kent Building Supplies
Moncton, NB
- Full-time
…business acumen and customer service orientation will ensure the associate engagement and business goals of the organization are…
Added 26 mins ago
UT
Anti-Money Laundering Associate # 26-25595
US Tech Solutions
Toronto, ON
- $20 to $22 CAD / hour
- Contract
…banking environment. This position is primarily focused on back-office operations, data review, transaction processing, and discrepancy remediation related to Electronic Funds Transfer…
Added 26 mins ago
FR
Security Concierge
FirstService Residential Canada
Burlington, ON
- Full-time
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may…
Added 26 mins ago
FR
Condominium Manager
FirstService Residential Canada
Toronto, ON
- Full-time
Our dedication to associate satisfaction and growth is recognized by our Great Place to Work certification, exemplifying our commitment to fostering a positive and inclusive workplace…
Added 28 mins ago
R
Associate
RBC
Newmarket, ON
- Full-time
…to join our leading wealth management firm as an Investment…
Added 28 mins ago
JI
Human Resources Business Partner
J.D. Irving, Limited
St. John's, NL
- Full-time
…business acumen and customer service orientation will ensure the associate engagement and business goals of the organization are…
Added 28 mins ago
Academic Initiatives Officer (2026-MP-20)
University of Windsor
Windsor, ON
…members of senior academic administration (Deans, Assistant and Associate-Vice Presidents as well as the Associate Vice-President, Academic). The Officer undertakes major projects related…
Added 43 mins ago
NC
Quantitative Portfolio Strategist
Nymbus Capital
Montreal, QC
- Full-time
Location: Montreal (Hybrid: 3 days in-office, 2 days remote)
Added 43 mins ago
A
Distribution & Logistics – Seasonal Distribution Centre Associate (Night Shift)
Aritzia
Delta, BC · New Westminster, BC
- $24 to $27.5 CAD / hour
- Part-time
With a Global Support Campus in Vancouver and additional Support Office hubs in major cities across North America - including Toronto, New York, Los Angeles and Seattle - our workplace…
Added 57 mins ago
NC
Quantitative Portfolio Strategist
Nymbus Capital
Montreal, QC
- Full-time
Location: Montreal (Hybrid: 3 days in-office, 2 days remote)
Added 1 hour ago
SH
Pharmacovigilance Associate
Sentrex Health Solutions
Markham, ON
- Full-time
Work Arrangement: Hybrid - (in office 2-3 days a week will be required)
Added 1 hour ago
WS
Actuarial Associate
Workplace Safety and Insurance Board (WSIB)
ON · Ontario, Canada
- Full-time
This role requires the successful applicant to commit to an in-office work arrangement up to 5 days a week beginning in 2027.
Added 1 hour ago
SL
Attorney/Lawyer (Saint Genevieve County)
Stange Law Firm, PC
MB · Saint Geneviève, MB
- Full-time
This position is based in our Arnold office and serves clients throughout Southeast Missouri, including Ste. Genevieve County and the surrounding communities.
Added 1 hour ago
Sales Associate
Andrew Peller Limited
Ottawa, ON · NEPEAN, ON
Added 1 hour ago
C
Part-Time Stock Associate - Stuart Weitzman
Caleres
Halton Hills, ON
- Part-time
Knowledge of POS, Microsoft office, and basic computer skills (including iPads, Internet, Mobile POS).
Added 1 hour ago
Strategic Sourcing - Strategic Sourcing Associate
Mohawk Medbuy Corporation (MMC)
Burlington, ON · Toronto, ON
We are currently recruiting for a full-time Strategic Sourcing Associate to support our Indirect Spend (Facilities Management, Professional Services, IT) team within our Strategic Sourcing…
Added 1 hour ago
Financial Service Representative
Money Mart
Belleville, ON
Added 1 hour ago
R
Portfolio Advisor, Portfolio Construction & Practice Management
RBC
Toronto, ON
- Full-time
…candidate has portfolio analysis and management experience as an Associate Advisor or Investment Advisor, with the ability to distill complex investment views into clear recommendations…
Added 1 hour ago
SF
Tier 1 Canada Research Chair (CRC) Canadian Institute of Health Research – CIHR
St. Francis Xavier University
Antigonish, NS
- Full-time
…discipline. Nominees must hold the rank of professor or be an associate professor who is eligible to be promoted to the rank of professor within one to two years of the…
Added 1 hour ago
OS
Wealth Management Associate
Oakbridge Search Partners
Barrie, ON
- $60,000 to $80,000 CAD / year
- Full-time
We’re working with one of the largest wealth management firms in Canada to find a Wealth Associate to join a well-established and growing advisory practice. With nearly a century of history…
Added 1 hour ago
A
Seasonal Distribution Centre Associate (Night Shift)
Aritzia
Delta, BC
- $24 to $27.5 CAD / hour
- Contract
With a Global Support Campus in Vancouver and additional Support Office hubs in major cities across North America - including Toronto, New York, Los Angeles and Seattle - our workplace…
Added 1 hour ago
OS
Wealth Management Associate
Oakbridge Search Partners
Newmarket, ON
- $60,000 to $80,000 CAD / year
- Full-time
We’re working with one of the largest wealth management firms in Canada to find a Wealth Associate to join a well-established and growing advisory practice. With nearly a century of history…
Added 1 hour ago
RU
Talent Acquisition Specialist
Recipe Unlimited Corporation
Vaughan, ON
- Full-time
…Joe’s. With this diverse portfolio of restaurants our Home Office Teammates have the opportunity to work on a wide variety of some of the most popular, well-loved brands in Canada. Variety…
Added 1 hour ago
Senior Credit Solutions Associate, Agriculture Banking - (Contract/Temporary Assignment)
Scotiabank
Stratford, ON
…across Canada's agriculture sector. As a Senior Credit Solutions Associate (Sr. CSA), you will support Client Relationship Managers and Credit Solution Managers by coordinating onboarding,…

Mauser Packaging Solutions

Customer Service Representative - 18 month contract

Oakville, ON, Canada

Salary Range: $55,000 - $57,000 · Full-time

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Job details

Pay: Salary Range: $55,000 - $57,000
Job type: Full-time
Experience: 1-3 years of customer service experience required
Posting language: English
Posted: Oct 7, 2026

Original job description

Responsibilities:

Establish relationships with customers by communicating and resolving issues.
Responsible for order entry and/or maintenance for assigned accounts.
Review plant delivery schedules versus requested dates and resolves any conflicts. Tracks and communicates any changes and potential service issues to the customer.
Communicate order confirmations, changes and cancellations to both customers and internal BWAY team members.
Inform sales and operations of any unresolved service issues; Recommends corrective action to customer issues as necessary.
Reviews orders after shipment for billing accuracy and any quantity item errors.
Manages the issuing of credits, return authorizations and pallet returns.
Reviews inventory usage on stocked items, identifies and communicates items that have not tracked to plan.
Ensures that any customer complaints have been resolved in a satisfactory manner obtaining guidance/approval from supervisor when necessary.
Communicates with Planners, Sales Representatives, Pricing team and Plant Management as needed.
Prepares necessary reports for Plant Management and customers such as inventory and open order reports and tracks shipments associated with invoices
Processes plant claims which include any deductions for shortages, quality issues and any miscellaneous items.
Files any customer paperwork such as shipping documentation or customer orders in a timely fashion.
Performs other duties as assigned.

Requirements:

Associate or Bachelor’s degree preferred but not required
Manufacturing experience is strongly preferred
1-3 years of customer service experience required
Microsoft Office Suite – basic to above-average computer skills including Excel
CRM experience preferred
Ability to perform basic quantitative skills required,
Ability to work with all areas of the business including plant and sales personnel.
Professional verbal and written communication
Strong customer service advocacy and problem-solving skills

Salary Range: $55,000 - $57,000

Do you want to work with people who are dedicated to innovation and making the world a better place? Do you want to build a career with a company that provides opportunities for growth and development?

Mauser Packaging Solutions is that company.

Our mission is to help our customers achieve better sustainability with their packaging. And we do that by giving our people the opportunity to do important work, solve interesting problems and be part of a diverse, forward-looking team.

At Mauser Packaging Solutions, you can be proud to work for a company that’s always striving to innovate and serve customers better - and help them be better stewards of the environment.

Whether you’re a seasoned professional - or just beginning your career - there’s a place where you can help make a difference at Mauser Packaging Solutions. Join us!

Mauser Packaging Solutions is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

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More about this job

Responsibilities

The Customer Service Representative acts as the primary liaison between the company and customers, managing the full order lifecycle from entry to shipment. They are responsible for resolving service issues, maintaining accurate inventory records, and coordinating with internal teams to ensure customer satisfaction.

Requirements

The role requires 1-3 years of customer service experience, with a strong preference for candidates with a manufacturing background. Proficiency in Microsoft Office, particularly Excel, and the ability to work effectively with cross-functional teams are essential.

Skills

Customer service
Order entry
Inventory management
Problem-solving
Communication
Microsoft Office Suite
Excel
CRM
Quantitative skills
Reporting
Conflict resolution
Billing accuracy
Data entry
Relationship management
Logistics coordination

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Manufacturing
Order Entry
Inventory Control
CRM
Microsoft Excel
Logistics
Supply Chain
Billing
Reporting
Plant Management
Shipping Documentation
Return Authorizations
Data Analysis
Communication Skills
Problem Solving
Contract
Packaging Solutions

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