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Added 1 hour ago
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Réclamations
Walmart
Montreal, QC
- Part-time
Provides support to the Office Support Associate and Directs Store Delivery Associate when needed.
Added 1 hour ago
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Préposé de soutien des bureaux
Walmart
Montreal, QC
- Part-time
Working as an Office Support Associate at Walmart Canada is a great opportunity to build valuable skills in retail operations and customer service. In this role, you support store success…
Added 1 hour ago
WC
Réclamations
Walmart Canada
Saint-Léonard, NB · St Leonard, NB
- Full-time
Provides support to the Office Support Associate and Directs Store Delivery Associate when needed.
Added 1 hour ago
WC
Préposé aux livraisons directes à la succursale
Walmart Canada
Saint-Léonard, NB · St Leonard, NB
- Full-time
Works closely with the Operations Manager and Office Support Associate to identify and resolve receiving issues or discrepancies efficiently.
Added 1 hour ago
WC
Préposé de soutien des bureaux
Walmart Canada
Saint-Léonard, NB · St Leonard, NB
- Full-time
Position Summary...Working as an Office Support Associate at Walmart Canada is a great opportunity to build valuable skills in retail operations and customer service. In this role, you…
Added 1 hour ago
WC
(CAN) Directs Store Delivery Associate
Walmart Canada
Niagara Falls, ON
- Full-time
Works closely with the Operations Manager and Office Support Associate to identify and resolve receiving issues or discrepancies efficiently.
Added 2 hours ago
C&
Operations Associate
Crate & Barrel
Vancouver, BC
- $18.25 to $20 USD / hour
- Full-time
As a C&B Operations Associate, you will play a vital role in maintaining an efficient stockroom and supporting the salesfloor. Reporting to the Assistant Store Leader, you’ll ensure timely…
Added 2 hours ago
SD
Supervisor, Production
Shoppers Drug Mart
Burnaby, BC
- Full-time
…service, specific expertise, and actionable advice to support Associate-Owners and their staff in delivering the best health, beauty, and convenience services to…
Added 2 hours ago
ERS Controller
CAA Club Group
ON · WAHA-ON, ON
At CCG, we are committed to delivering an exceptional Associate experience. We offer:
Added 3 hours ago
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Préposé aux livraisons directes à la succursale
Walmart
Montreal, QC
- Part-time
Works closely with the Operations Manager and Office Support Associate to identify and resolve receiving issues or discrepancies efficiently.
Added 4 hours ago
LC
Promotional Merchandising Allocations Specialist (12 Month Contract)
Loblaw Companies Limited
Toronto, ON
- Full-time
Working with Inventory and Logistics to plan shipping/receiving timelines of merchandise to DC’s
Added 4 hours ago
RS
Warehouse Associate, Full-Time
Refrigerative Supply Limited
Burnaby, BC
- $20 to $22.05 CAD / hour
- Full-time
…company. From this modest beginning, the Company now has a Head Office in Burnaby, Twenty- Three Branches, and Four Distribution Centers spread across Western Canada. We are committed to…
Added 4 hours ago
DS
Production Control Planning Supv
DHL Supply Chain
Bolton, ON
- Full-time
Would you like to join the Logistics Company for the World?Have you often wondered how products get from point A to point B? DHL Supply Chain does just that.
Added 6 hours ago
MU
French Outreach Program Assistant
McGill University
Brown Student Serv.
- Part-time
Under the supervision of the Associate Director, Student Involvement or his designate, the French Outreach Program Assistant supports initiatives that encourage students to engage in French…
Added 7 hours ago
TT
Assistant Store Manager Winners - Moncton
The TJX Companies, Inc.
Moncton, NB
- Full-time
Immediate access to our Group Benefits package, including a Health Care Spending Account, Associate & Family Assistance Program, and various well-being resources
Added 8 hours ago
Y
Accounts Receivable Associate
YORK1
Toronto, ON
- Full-time
- Contract
Experience with Trux an asset, but not required, proficient in Microsoft Office skills (Excel, Word, and Outlook).
Added 9 hours ago
SD
Promotional Merchandising Allocations Specialist (12 Month Contract)
Shoppers Drug Mart
Toronto, ON
- Full-time
Working with Inventory and Logistics to plan shipping/receiving timelines of merchandise to DC’s
Added 9 hours ago
CT
Materials Coordinator
Control Tech
Fort Saskatchewan, AB
- $32 to $35 CAD / hour
- Full-time
High school diploma or equivalent required; Associate degree in supply chain management, logistics, or related field preferred.
Added 10 hours ago
KD
Warehouse Associate I
Keurig Dr Pepper Canada
Coquitlam, BC
- $41,900 to $56,056 CAD / year
- Full-time
We’re looking for a roll-up-your-sleeves person to join our team and build a career as a Warehouse Associate I in Coquitlam, BC.
Added 10 hours ago
RA
Print Production Associate
Recrute Action
Halifax, NS
- Contract
Intermediate use of MS Office, Adobe and other relevant software
Added 12 hours ago
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Senior .Net Developer
Bertelsmann-Jobs
Mississauga, ON
- $90,000 to $105,000 USD / year
- Full-time
Professional certifications (such as Microsoft Certified: Azure Developer Associate, AWS Certified Developer, or similar) are a plus.
Added 12 hours ago
A
Senior .Net Developer
Arvato
Mississauga, ON
- $90,000 to $105,000 USD / year
- Full-time
Professional certifications (such as Microsoft Certified: Azure Developer Associate, AWS Certified Developer, or similar) are a plus.
Added 12 hours ago
BG
Field Service Planner
Berean Group International, Inc.
Saskatoon, SK
- Contract
Skills: Associate degree and/or equivalent experience (1-2 years experience)
Added 16 hours ago
TG
Warehouse Associate - Head Office
Tennis Giant
Bas-Saint-Laurent, QC
- Full-time
We are looking for a Warehouse Associate to join our team at the Tennis Giant Head Office. The successful candidate will be responsible for picking and packing online orders, receiving…
Added 19 hours ago
TC
First Mile Transportation Manager - 12 Month Contract
TJX Canada – Winners, Marshalls, HomeSense
Mississauga, ON
- $89,208 to $135,086.4 CAD / year
- Full-time
Enjoy Associate discounts at our stores, available to you and eligible family members.

Mauser Packaging Solutions

Customer Service Representative - 18 month contract

Oakville, ON, Canada

Salary Range: $55,000 - $57,000 · Full-time

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Job details

Pay: Salary Range: $55,000 - $57,000
Job type: Full-time
Experience: 1-3 years of customer service experience required
Posting language: English
Posted: Oct 7, 2026

Original job description

Responsibilities:

Establish relationships with customers by communicating and resolving issues.
Responsible for order entry and/or maintenance for assigned accounts.
Review plant delivery schedules versus requested dates and resolves any conflicts. Tracks and communicates any changes and potential service issues to the customer.
Communicate order confirmations, changes and cancellations to both customers and internal BWAY team members.
Inform sales and operations of any unresolved service issues; Recommends corrective action to customer issues as necessary.
Reviews orders after shipment for billing accuracy and any quantity item errors.
Manages the issuing of credits, return authorizations and pallet returns.
Reviews inventory usage on stocked items, identifies and communicates items that have not tracked to plan.
Ensures that any customer complaints have been resolved in a satisfactory manner obtaining guidance/approval from supervisor when necessary.
Communicates with Planners, Sales Representatives, Pricing team and Plant Management as needed.
Prepares necessary reports for Plant Management and customers such as inventory and open order reports and tracks shipments associated with invoices
Processes plant claims which include any deductions for shortages, quality issues and any miscellaneous items.
Files any customer paperwork such as shipping documentation or customer orders in a timely fashion.
Performs other duties as assigned.

Requirements:

Associate or Bachelor’s degree preferred but not required
Manufacturing experience is strongly preferred
1-3 years of customer service experience required
Microsoft Office Suite – basic to above-average computer skills including Excel
CRM experience preferred
Ability to perform basic quantitative skills required,
Ability to work with all areas of the business including plant and sales personnel.
Professional verbal and written communication
Strong customer service advocacy and problem-solving skills

Salary Range: $55,000 - $57,000

Do you want to work with people who are dedicated to innovation and making the world a better place? Do you want to build a career with a company that provides opportunities for growth and development?

Mauser Packaging Solutions is that company.

Our mission is to help our customers achieve better sustainability with their packaging. And we do that by giving our people the opportunity to do important work, solve interesting problems and be part of a diverse, forward-looking team.

At Mauser Packaging Solutions, you can be proud to work for a company that’s always striving to innovate and serve customers better - and help them be better stewards of the environment.

Whether you’re a seasoned professional - or just beginning your career - there’s a place where you can help make a difference at Mauser Packaging Solutions. Join us!

Mauser Packaging Solutions is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

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More about this job

Responsibilities

The Customer Service Representative acts as the primary liaison between the company and customers, managing the full order lifecycle from entry to shipment. They are responsible for resolving service issues, maintaining accurate inventory records, and coordinating with internal teams to ensure customer satisfaction.

Requirements

The role requires 1-3 years of customer service experience, with a strong preference for candidates with a manufacturing background. Proficiency in Microsoft Office, particularly Excel, and the ability to work effectively with cross-functional teams are essential.

Skills

Customer service
Order entry
Inventory management
Problem-solving
Communication
Microsoft Office Suite
Excel
CRM
Quantitative skills
Reporting
Conflict resolution
Billing accuracy
Data entry
Relationship management
Logistics coordination

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Manufacturing
Order Entry
Inventory Control
CRM
Microsoft Excel
Logistics
Supply Chain
Billing
Reporting
Plant Management
Shipping Documentation
Return Authorizations
Data Analysis
Communication Skills
Problem Solving
Contract
Packaging Solutions

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