Customer service jobs in Canada

Explore customer service jobs in Canada. Choose a role or place to find work that fits.

Counted Oct 27, 2026

Hiring at a glance

View jobs

Open jobs: 3,407
Employers: 679

Advertised starting pay

Average starting payCAD / hour: $18.83Across 457 listings
Average starting payCAD / year: $47,995Across 72 listings

Employer-advertised starting pay, not employee salaries. Currencies and pay periods stay separate.

Where work happens

Remote: 1%32 listings
Hybrid: 5%181 listings
On-site: 94%3,189 listings

Not specified: <1% (5 listings)

Employers hiring include LCBO (506), Farm Boy Inc. (351), Shoppers Drug Mart (308).

Sources & calculation notes

These figures describe the listings on this role page at the date shown, not the whole job market. Listings can change.

Employer-listed minimums from at least 10 listings per currency and pay period. These are advertised starting amounts, not employee salaries. Jobs without a minimum and unusual amounts are excluded.

Hybrid and on-site classifications may be inferred from descriptions. Check the original ad. How we count

Customer service jobs in Canada

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Added 19 days ago
SD
Post Office Clerk, Hourly Part Time Day
Shoppers Drug Mart
Ottawa, ON
- Part-time
To provide prompt and superior customer service at the retail postal outlet.
Added 19 days ago
SD
Post Office Clerk, Hourly Part Time Day
Shoppers Drug Mart
ON
- Part-time
To provide prompt and superior customer service at the retail postal outlet.
Added 19 days ago
SD
Post Office Clerk, Hourly Part Time Flexible Shifts
Shoppers Drug Mart
ON
- Part-time
To provide prompt and superior customer service at the retail postal outlet.
Added 19 days ago
SD
Post Office Clerk, Hourly Part Time Day Greenlight Requisition
Shoppers Drug Mart
North Vancouver, BC
- Part-time
To provide prompt and superior customer service at the retail postal outlet.
Added 19 days ago
SD
Post Office Clerk, Hourly Part Time Evening
Shoppers Drug Mart
Saskatoon, SK
- Part-time
To provide prompt and superior customer service at the retail postal outlet.
Added 19 days ago
CA
Customer Service Representative
Centennial Auto Group
Charlottetown, PE
- Full-time
Centennial Nissan is seeking a motivated and organized individual with a positive attitude and a genuine passion for delivering exceptional customer service in the automotive industry!
Added 19 days ago
NG
Customer service agent
Northway Glass
Prince George, BC
- $20 to $25 CAD / hour
- Full-time
- On-site
Added 19 days ago
A
Client Service Representative - Killam
ATB
Forestburg, AB · Killam, AB
- Full-time
Added 19 days ago
Customer Service Representative
U-Haul
Campbell River, BC · Campbell Riber, British Columbia
…in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as…
Added 19 days ago
A
Customer service clerk
Aplin
Winnipeg, MB
- $40,000 to $43,000 CAD / year
- Full-time
- Contract
- On-site
Added 19 days ago
M
Customer Service Representative
Motion
Moncton, NB
- Full-time
Under close supervision, the Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls.
Added 19 days ago
S
Customer Service Agent (part-time – nights and weekend)
SAIL
Oshawa, ON
- Part-time
As a customer service agent, you are the first and last point of contact with our customers. Your main responsibility will be to become an ambassador to the SAIL’s miss
Added 19 days ago
C
Client Service Representative (Temporary)
CIBC
Virden, MB
- Part-time
Added 19 days ago
SC
RCMP and Enforcement Services Customer Service Representative
Strathcona County
AB · Sherwood Park, AB
- Full-time
The RCMP & Enforcement Services Customer Service Representative is the first response to client inquiries. In this fast-paced and rewarding role, you will assess inquiries and complaints,…
Added 19 days ago
OF
Client Service Representative
Olympia Financial Group Inc
Calgary, AB
- Full-time
…our clients and play an important role in creating a positive customer experience. You will support clients through phone and email, helping answer questions, resolve concerns, and guide…
Added 19 days ago
MP
Customer Service Representative - 18 month contract
Mauser Packaging Solutions
Oakville, ON
- Full-time
Review plant delivery schedules versus requested dates and resolves any conflicts. Tracks and communicates any changes and potential service issues to the customer.
Added 19 days ago
MS
customer service representative supervisor
Maple Supply Chain Management Inc.
Markham, ON
- Full-time
Added 19 days ago
B
CUSTOMER SERVICE REPRESENTATIVE
BMO
Vancouver, BC · FBT
- Part-time
Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of…
Added 19 days ago
B
Customer Service Representative
BMO
Tofield, AB
- Part-time
Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of…
Added 19 days ago
B
Customer Service Representative
BMO
Coquitlam, BC
- Part-time
Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of…
Added 19 days ago
B
Customer Service Representative
BMO
Vancouver, BC
- Part-time
Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of…
Added 19 days ago
LM
Customer Service Associate
La Maison Simons
Quebec, QC · Galeries de la Capitale
- Full-time
Added 19 days ago
Customer Service Associate
La Maison Simons
Quebec, QC · Galeries de la Capitale
Added 19 days ago
Customer Service Associate
La Maison Simons
Calgary, AB · The CORE
Added 19 days ago
LM
Customer Service Associate  - Seasonal position
La Maison Simons
Quebec, QC · Vieux-Québec
- Full-time

Mauser Packaging Solutions

Customer Service Representative - 18 month contract

Oakville, ON, Canada

Salary Range: $55,000 - $57,000 · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: Salary Range: $55,000 - $57,000
Job type: Full-time
Apply by: Nov 6, 2026
Experience: 1-3 years of customer service experience required
Posting language: English
Posted: Oct 7, 2026

Original job description

Responsibilities

JOB DESCRIPTION

Establish relationships with customers by communicating and resolving issues.
Responsible for order entry and/or maintenance for assigned accounts.
Review plant delivery schedules versus requested dates and resolves any conflicts. Tracks and communicates any changes and potential service issues to the customer.
Communicate order confirmations, changes and cancellations to both customers and internal BWAY team members.
Inform sales and operations of any unresolved service issues; Recommends corrective action to customer issues as necessary.
Reviews orders after shipment for billing accuracy and any quantity item errors.
Manages the issuing of credits, return authorizations and pallet returns.
Reviews inventory usage on stocked items, identifies and communicates items that have not tracked to plan.
Ensures that any customer complaints have been resolved in a satisfactory manner obtaining guidance/approval from supervisor when necessary.
Communicates with Planners, Sales Representatives, Pricing team and Plant Management as needed.
Prepares necessary reports for Plant Management and customers such as inventory and open order reports and tracks shipments associated with invoices
Processes plant claims which include any deductions for shortages, quality issues and any miscellaneous items.
Files any customer paperwork such as shipping documentation or customer orders in a timely fashion.
Performs other duties as assigned.

Requirements

Associate or Bachelor’s degree preferred but not required
Manufacturing experience is strongly preferred
1-3 years of customer service experience required
Microsoft Office Suite – basic to above-average computer skills including Excel
CRM experience preferred
Ability to perform basic quantitative skills required,
Ability to work with all areas of the business including plant and sales personnel.
Professional verbal and written communication
Strong customer service advocacy and problem-solving skills

Salary Range: $55,000 - $57,000

About Us

Do you want to work with people who are dedicated to innovation and making the world a better place? Do you want to build a career with a company that provides opportunities for growth and development?

Mauser Packaging Solutions is that company.

Our mission is to help our customers achieve better sustainability with their packaging. And we do that by giving our people the opportunity to do important work, solve interesting problems and be part of a diverse, forward-looking team.

At Mauser Packaging Solutions, you can be proud to work for a company that’s always striving to innovate and serve customers better - and help them be better stewards of the environment.

Whether you’re a seasoned professional - or just beginning your career - there’s a place where you can help make a difference at Mauser Packaging Solutions. Join us!

Mauser Packaging Solutions is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

Apply About employer

More about this job

Responsibilities

Build customer relationships and manage assigned accounts, including order entry, delivery schedule coordination, order confirmations, and communication about changes or service issues. Resolve customer complaints, review shipments and billing, manage credits and returns, process plant claims, and prepare inventory and open-order reports.

Requirements

One to three years of customer service experience is required, and manufacturing experience is strongly preferred. An associate or bachelor's degree is preferred but not required; candidates should also have basic to above-average Microsoft Office and Excel skills, quantitative ability, strong communication, and customer-focused problem-solving skills.

Skills

Customer Service
Problem-Solving
Order Entry
Order Management
Microsoft Office
Excel
Quantitative Skills
Verbal Communication
Written Communication
Inventory Management
Billing Accuracy
Issue Resolution
Cross-Functional Communication
Manufacturing Experience

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Order Entry
Order Maintenance
Account Management
Delivery Schedules
Order Confirmations
Service Issues
Customer Complaints
Billing Accuracy
Credits
Return Authorizations
Pallet Returns
Inventory Usage
Open-Order Reports
Shipment Tracking
Plant Claims
Shipping Documentation
Microsoft Office
Excel
CRM
Manufacturing
Sales
Plant Management
Pricing
Problem-Solving

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