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Added 10 mins ago
JR
Administrative & Finance Associate
Jumpstart Refugee Talent
Toronto, ON
- Full-time
Our employer partner is a Social Service Organization and currently looking to add an experienced Administrative & Finance Associate to their team!
Added 10 mins ago
R(
Temporary Fashion Associate - Pacific Center
Reitmans (Canada) Ltée/Ltd
Vancouver, BC
- Part-time
As a Fashion Associate, you will deliver personalized service and support daily store operations to ensure a welcoming, customer-first environment. From assisting in the fitting room to…
Added 10 mins ago
F
Customer Experience Associate (3 Month Fixed-Term Contract)
Faire
Kitchener, ON
- From $23.7 CAD / hour
As a Customer Experience Associate at Faire, you will play a crucial role in empowering entrepreneurs to realize their dreams. In this dynamic position, you will engage directly with our…
Added 10 mins ago
N
Lead Character Artist | Chef.fe d’équipe Artiste Personnage
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- Full-time
The Lead Character Artist will work closely with the Associate Art Director – Characters and cross-disciplinary teams to ensure seamless integration across animation, rigging, and gameplay…
Added 10 mins ago
E
Associate Manager, Market Access & Pricing
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- Full-time
…the core responsibilities will include contribution to the development of project deliverables by leveraging evidence (clinical, economic, and humanistic) to demonstrate the value of…
Added 10 mins ago
Application & Infrastructure Analyst III /Team Lead - Mission Critical Development
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…and experienced professional to serve as the Mission Critical Development Team Lead. Reporting to the Manager, Mission Critical Applications, this position provides technical leadership and…
Added 10 mins ago
PC
Sustainability Assurance Senior Associate (Bilingual FR/ENG)
Pwc Canada
Montreal, QC
- Full-time
Launch your career at PwC Canada as a Senior Associate, Sustainability Assurance
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Senior Associate, Workforce Transformation (Bilingual FR/ENG)
Pwc Canada
Montreal, QC
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…transformation journeys, including aligning operating models with business strategy, upskilling talent and human resources, improving employee engagement, and managing change. As a Senior…
Added 23 mins ago
D(
Civil Litigation Associate (3 - 5 Years Call)
DWF (Canada)
Vancouver, BC
- Full-time
Collaborate with leading lawyers across Canada and DWF's global network. Access professional and business development opportunities that support long-term career growth.
Added 23 mins ago
FG
IT Project Coordinator
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Mississauga, ON
- $65,000 to $80,000 CAD / year
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Actively support business analysis activities to ensure projects and technical solutions meet business objectives
Added 25 mins ago
Sales Associate
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Sherwood Park, AB
The Laura Canada Sales Associate provides exemplary customer service to every client, has strong fashion awareness, is knowledgeable about our product and develops long-term relationships…
Added 25 mins ago
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Accounts Receivable Associate
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- Full-time
- Contract
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Added 39 mins ago
Associate Director, Strategic Pursuits, Managed Services
EY
Edmonton, AB · AB · Vancouver, BC · Victoria, BC · Winnipeg, MB · Dieppe, NB · Saint John, NB · St. John's, NL · Halifax, NS · London, ON · Ottawa, ON · Toronto, ON · ON · Montreal, QC · Quebec, QC · Saskatoon, SK · Waterloo, ON · Calgary, AB
As a key member of the team, you will help shape and execute growth strategies, support major business development opportunities, review strategic managed services pursuits, and coach teams…
Added 54 mins ago
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Senior Associate, Institutional Sales
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Vancouver, BC
- Full-time
As a Senior Associate, Institutional Sales, you will play a critical role in driving Clarity’s growth by sourcing, developing, and expanding relationships with institutional investors and…
Added 54 mins ago
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Associate, Sales & Trading
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Vancouver, BC
- Full-time
…banking, private equity, venture capital, investor relations, business development or investment…
Added 55 mins ago
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Seasonal Associate
Sephora
Ajax, ON
- $19.2 to $22.6 CAD / hour
As a Seasonal Associate, you’ll be responsible for providing an outstanding client experience by supporting both store operations and onstage service during peak business moments. You’ll…
Added 55 mins ago
HI
Insurance Sales Representative
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Salmon Arm, BC
- Full-time
As an Auto Associate, you’ll play a key role in driving business success. You’ll actively sell insurance solutions, hit performance targets, and deliver an exceptional customer experience.…
Added 1 hour ago
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Technical Project Assistant
Huawei Canada
Markham, ON
- Full-time
Design and develop internal software tools and plugins to streamline and optimize business workflows.
Added 1 hour ago
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(CAN) Pharmacy Manager
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…Responsible for efficient Associates' scheduling according to business needs, ongoing associate assessment and periodic performance reviews. Responsible for developing and executing…
Added 1 hour ago
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(CAN) Optician, Single Licensed
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Leduc, AB
- Full-time
This associate reporting to the Vision Centre Manager provides the Store with expertise on the ordering and dispensing of quality eyewear while maximizing sales and profit, maintaining…
Added 1 hour ago
RB
Associate
Royal Bank of Canada
Calgary, AB
- Full-time
The RBC Dominion Securities Calgary branch is looking for a resourceful, efficient and collaborative individual to join our team as an Associate.
Added 1 hour ago
TH
Department Supervisor Full-Time - 7265 Saskatoon South
The Home Depot
Saskatoon, SK
- Full-time
…their best and encouraging their personal and professional development and growth. Department Supervisors work with Store Management, Operations teams and external partners to gain the…
Added 1 hour ago
TH
Department Supervisor Full-Time - 7268 Windermere
The Home Depot
AB
- Full-time
Department Supervisors play an important role in talent development and associate engagement. This includes participating in the hiring process, onboarding new associates, providing…
Added 1 hour ago
KB
Seasonal Sales Associate
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Summerside, PE
- Part-time
…started in frontline roles and advanced through experience, development, and hard…
Added 1 hour ago
KB
Seasonal Associate
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Fredericton, NB
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…started in frontline roles and advanced through experience, development, and hard…

Mauser Packaging Solutions

Customer Service Representative - 18 month contract

Oakville, ON, Canada

Salary Range: $55,000 - $57,000 · Full-time

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Applications open in a new tab.

Job details

Pay: Salary Range: $55,000 - $57,000
Job type: Full-time
Apply by: Nov 6, 2026
Experience: 1-3 years of customer service experience required
Posting language: English
Posted: Oct 7, 2026

Original job description

Responsibilities

JOB DESCRIPTION

Establish relationships with customers by communicating and resolving issues.
Responsible for order entry and/or maintenance for assigned accounts.
Review plant delivery schedules versus requested dates and resolves any conflicts. Tracks and communicates any changes and potential service issues to the customer.
Communicate order confirmations, changes and cancellations to both customers and internal BWAY team members.
Inform sales and operations of any unresolved service issues; Recommends corrective action to customer issues as necessary.
Reviews orders after shipment for billing accuracy and any quantity item errors.
Manages the issuing of credits, return authorizations and pallet returns.
Reviews inventory usage on stocked items, identifies and communicates items that have not tracked to plan.
Ensures that any customer complaints have been resolved in a satisfactory manner obtaining guidance/approval from supervisor when necessary.
Communicates with Planners, Sales Representatives, Pricing team and Plant Management as needed.
Prepares necessary reports for Plant Management and customers such as inventory and open order reports and tracks shipments associated with invoices
Processes plant claims which include any deductions for shortages, quality issues and any miscellaneous items.
Files any customer paperwork such as shipping documentation or customer orders in a timely fashion.
Performs other duties as assigned.

Requirements

Associate or Bachelor’s degree preferred but not required
Manufacturing experience is strongly preferred
1-3 years of customer service experience required
Microsoft Office Suite – basic to above-average computer skills including Excel
CRM experience preferred
Ability to perform basic quantitative skills required,
Ability to work with all areas of the business including plant and sales personnel.
Professional verbal and written communication
Strong customer service advocacy and problem-solving skills

Salary Range: $55,000 - $57,000

About Us

Do you want to work with people who are dedicated to innovation and making the world a better place? Do you want to build a career with a company that provides opportunities for growth and development?

Mauser Packaging Solutions is that company.

Our mission is to help our customers achieve better sustainability with their packaging. And we do that by giving our people the opportunity to do important work, solve interesting problems and be part of a diverse, forward-looking team.

At Mauser Packaging Solutions, you can be proud to work for a company that’s always striving to innovate and serve customers better - and help them be better stewards of the environment.

Whether you’re a seasoned professional - or just beginning your career - there’s a place where you can help make a difference at Mauser Packaging Solutions. Join us!

Mauser Packaging Solutions is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

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More about this job

Responsibilities

Build customer relationships and manage assigned accounts, including order entry, delivery schedule coordination, order confirmations, and communication about changes or service issues. Resolve customer complaints, review shipments and billing, manage credits and returns, process plant claims, and prepare inventory and open-order reports.

Requirements

One to three years of customer service experience is required, and manufacturing experience is strongly preferred. An associate or bachelor's degree is preferred but not required; candidates should also have basic to above-average Microsoft Office and Excel skills, quantitative ability, strong communication, and customer-focused problem-solving skills.

Skills

Customer Service
Problem-Solving
Order Entry
Order Management
Microsoft Office
Excel
Quantitative Skills
Verbal Communication
Written Communication
Inventory Management
Billing Accuracy
Issue Resolution
Cross-Functional Communication
Manufacturing Experience

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Order Entry
Order Maintenance
Account Management
Delivery Schedules
Order Confirmations
Service Issues
Customer Complaints
Billing Accuracy
Credits
Return Authorizations
Pallet Returns
Inventory Usage
Open-Order Reports
Shipment Tracking
Plant Claims
Shipping Documentation
Microsoft Office
Excel
CRM
Manufacturing
Sales
Plant Management
Pricing
Problem-Solving

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