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Added 17 mins ago
SP
Executive Director
Sherwood Park Primary Care Network
Sherwood Park, AB
- Full-time
…opportunity to guide a respected community-based organization, support an engaged and talented team, and work alongside physicians and various stakeholders to improve access, coordination,…
Added 30 mins ago
C
Sales & Customer Service Representative
Cognizant
Vancouver, BC
- Full-time
Cognizant is a large IT Consulting Firm that leverages modern technologies to transform a variety modern business operations. We are seeking an additional Sales & Customer Service…
Added 30 mins ago
MH
Customer Service Rep/Order Management
MaxPeople HR
Burlington, ON
- $55,000 to $62,000 CAD / year
- Full-time
As a Customer Service Representative (CSR), you’ll be at the heart of delivering an outstanding customer experience, acting as the vital link between customers, suppliers, and the company.…
Added 32 mins ago
AA
sales pro
Advance Auto Parts
Perth-Andover, NB
- $16.35 to $19.6 CAD / hour
- Full-time
Advanced level DIY sales position with expert knowledge of DIY business. The role has expert knowledge of store operations, advanced automotive system knowledge and parts knowledge. This…
Added 32 mins ago
R
Assembly Technician - Weekend Day Shift
RTX
Oakville, ON
- Full-time
…problems. With our three market leading businesses, world-class operations and investments in research and development, we offer capabilities and opportunity no one else can. Together, we…
Added 32 mins ago
R
Assembly Technician - Weekday Nights
RTX
Oakville, ON
- Full-time
…problems. With our three market leading businesses, world-class operations and investments in research and development, we offer capabilities and opportunity no one else can. Together, we…
Added 47 mins ago
Member Experience Coordinator - King West
Juno Veterinary
Toronto, ON
At Juno Veterinary, we are on a mission to ensure every pet and Juno team member has the support they need to thrive. Our vision? To establish a stellar standard of care for the veterinary…
Added 1 hour ago
ML
Assistant Supervisor - Sanitation (1-Year Contract)
Maple Leaf Foods Inc
Hanover, ON
- Full-time
Ensure sanitation tasks support on-time start-up and escalate concerns that may impact operations, equipment readiness, or compliance.
Added 1 hour ago
WL
Financial Services Administrator
Wagner, Livock & Associates Financial Services Inc.
Kitchener, ON
- $45,000 to $60,000 CAD / year
- Full-time
…guided by four values. They shape how we make decisions, how we support one another, and how we show up for…
Added 1 hour ago
Front End - Clerk All Purpose
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Vancouver, BC
What began as a meat delivery business in Stellarton, Nova Scotia has grown to over 128,000 teammates at corporate-owned and franchised store locations. Sobeys Capital Incorporated and its…
Added 1 hour ago
O
Manager, Strategy and Operations, OCIO
OPTrust
Toronto, ON
- Full-time
The Manager, Strategy, OCIO will support the CIO, and SEMDs in the day-to-day management of the Investment Division. The individual will play an important role in high-impact strategic…
Added 1 hour ago
UO
Faculty Operations Manager
University of British Columbia
Vancouver, BC · UBCV | HR MacMillan Building (MCML)
- $7,727.33 to $11,112 CAD / month
- Full-time
The Faculty Operations Manager manages the day-to-day operations of H.R. MacMillan and the Food, Nutrition and Health building, and for operational and health and safety support to the UBC…
Added 1 hour ago
M
AVP, Transformation Delivery, Transition and Readiness
Manulife
Toronto, ON · Waterloo, ON
- Full-time
This role sits at the intersection of operations, technology and delivery. The successful candidate will ensure business capabilities are deployed safely, the organization is prepared to…
Added 1 hour ago
TU
Faculty Operations Manager
The University of British Columbia
Vancouver, BC
- $7,727.33 to $11,112 CAD / month
- Full-time
The Faculty Operations Manager manages the day-to-day operations of H.R. MacMillan and the Food, Nutrition and Health building, and for operational and health and safety support to the UBC…
Added 1 hour ago
CT
Customer Service Representative - Entry Level
CSA Transportation
Toronto, ON · Greater Toronto Area, Canada
- Full-time
…within the company, including Inside Sales, Pricing, Logistics, Operations, and other business functions, depending on your interests, strengths, performance, and business…
Added 1 hour ago
Manager, Claims Optimization
Wawanesa Insurance
Toronto, ON · AB · Winnipeg, MB · Wawanesa, MB · Moncton, NB · Ottawa, ON · Kitchener, ON · Montreal, QC · Vancouver, BC · Dartmouth, NS · Calgary, AB · Lethbridge, AB · Edmonton, AB (Hybrid), AB · North York - Toronto, ON (Hybr, ON
Develops and leads a team of analysts responsible for business analysis, initiative planning, process improvement, implementation support, and the execution of Claims and EPMO initiatives.
Added 1 hour ago
Post Office Assistant - Term -
Canada Post - Postes Canada
Colombier, QC · Rivière Colombier, QC
Sell postal products and service to the business community and public
Added 1 hour ago
MM
Part-Time Financial Service Representative
Money Mart
Wetaskiwin, AB
- Part-time
…or through our mobile app, we focus on delivering practical support, clear information, and service that helps people and business owners move forward with…
Added 1 hour ago
Financial Service Representative
Money Mart
London, ON
…or through our mobile app, we focus on delivering practical support, clear information, and service that helps people and business owners move forward with…
Added 1 hour ago
Financial Service Representative
Money Mart
Edmonton, AB
…or through our mobile app, we focus on delivering practical support, clear information, and service that helps people and business owners move forward with…
Added 1 hour ago
HB
Full Time Key Holder - HUGO Outlet, Halton Hills 1
HUGO BOSS Canada, Inc.
Halton Hills, ON
- Full-time
- Other
Strong business acumen and interpersonal skills
Added 2 hours ago
AM
Pre-Planning Director
Arbor Memorial Inc.
AB · Edmonton, AB
- Full-time
…package. We are invested in a culture of learning throughout our business and dedicated to providing health and wellness resources for all employees and their families. We also provide a…
Added 2 hours ago
LT
Sales Representative
Logistique Trans-Pro / Trans-Pro Logistics
Toronto, ON
- Full-time
We’re looking for a Sales Representative to join our Toronto team and help grow our customer base.
Added 2 hours ago
Customer Service Representative
Quadra
Burlington, ON · Vaudreuil-Dorion, QC
Customer Service Representative – Mining Distribution
Added 2 hours ago
Group Sales Coordinator
RSMI-JTAC
Jasper, AB
…youth organizations, corporate clients, and tour operators to support the continued growth of the resort's group business and assumes responsibility of training and support when the…

Mauser Packaging Solutions

Customer Service Representative - 18 month contract

Oakville, ON, Canada

Salary Range: $55,000 - $57,000 · Full-time

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Job details

Pay: Salary Range: $55,000 - $57,000
Job type: Full-time
Apply by: Nov 6, 2026
Experience: 1-3 years of customer service experience required
Posting language: English
Posted: Oct 7, 2026

Original job description

Responsibilities

JOB DESCRIPTION

Establish relationships with customers by communicating and resolving issues.
Responsible for order entry and/or maintenance for assigned accounts.
Review plant delivery schedules versus requested dates and resolves any conflicts. Tracks and communicates any changes and potential service issues to the customer.
Communicate order confirmations, changes and cancellations to both customers and internal BWAY team members.
Inform sales and operations of any unresolved service issues; Recommends corrective action to customer issues as necessary.
Reviews orders after shipment for billing accuracy and any quantity item errors.
Manages the issuing of credits, return authorizations and pallet returns.
Reviews inventory usage on stocked items, identifies and communicates items that have not tracked to plan.
Ensures that any customer complaints have been resolved in a satisfactory manner obtaining guidance/approval from supervisor when necessary.
Communicates with Planners, Sales Representatives, Pricing team and Plant Management as needed.
Prepares necessary reports for Plant Management and customers such as inventory and open order reports and tracks shipments associated with invoices
Processes plant claims which include any deductions for shortages, quality issues and any miscellaneous items.
Files any customer paperwork such as shipping documentation or customer orders in a timely fashion.
Performs other duties as assigned.

Requirements

Associate or Bachelor’s degree preferred but not required
Manufacturing experience is strongly preferred
1-3 years of customer service experience required
Microsoft Office Suite – basic to above-average computer skills including Excel
CRM experience preferred
Ability to perform basic quantitative skills required,
Ability to work with all areas of the business including plant and sales personnel.
Professional verbal and written communication
Strong customer service advocacy and problem-solving skills

Salary Range: $55,000 - $57,000

About Us

Do you want to work with people who are dedicated to innovation and making the world a better place? Do you want to build a career with a company that provides opportunities for growth and development?

Mauser Packaging Solutions is that company.

Our mission is to help our customers achieve better sustainability with their packaging. And we do that by giving our people the opportunity to do important work, solve interesting problems and be part of a diverse, forward-looking team.

At Mauser Packaging Solutions, you can be proud to work for a company that’s always striving to innovate and serve customers better - and help them be better stewards of the environment.

Whether you’re a seasoned professional - or just beginning your career - there’s a place where you can help make a difference at Mauser Packaging Solutions. Join us!

Mauser Packaging Solutions is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

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More about this job

Responsibilities

Build customer relationships and manage assigned accounts, including order entry, delivery schedule coordination, order confirmations, and communication about changes or service issues. Resolve customer complaints, review shipments and billing, manage credits and returns, process plant claims, and prepare inventory and open-order reports.

Requirements

One to three years of customer service experience is required, and manufacturing experience is strongly preferred. An associate or bachelor's degree is preferred but not required; candidates should also have basic to above-average Microsoft Office and Excel skills, quantitative ability, strong communication, and customer-focused problem-solving skills.

Skills

Customer Service
Problem-Solving
Order Entry
Order Management
Microsoft Office
Excel
Quantitative Skills
Verbal Communication
Written Communication
Inventory Management
Billing Accuracy
Issue Resolution
Cross-Functional Communication
Manufacturing Experience

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Order Entry
Order Maintenance
Account Management
Delivery Schedules
Order Confirmations
Service Issues
Customer Complaints
Billing Accuracy
Credits
Return Authorizations
Pallet Returns
Inventory Usage
Open-Order Reports
Shipment Tracking
Plant Claims
Shipping Documentation
Microsoft Office
Excel
CRM
Manufacturing
Sales
Plant Management
Pricing
Problem-Solving

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