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Added 1 min ago
ES
Pharmacy Operations & Product Advisor - 14 Months Mat Leave Contract-Express Scripts Canada
Express Scripts Canada
Mississauga, ON
- Full-time
Working with limited direction, the Advisor applies sound judgment and business knowledge to manage priorities, coordinate cross-functional activities, and recommend practical solutions…
Added 1 min ago
HT
Advanced Applications Blow Molding Specialist
Husky Technologies
Bolton, ON
- Full-time
Collaborate with business development teams and customers to understand technical challenges and develop practical application and processing solutions
Added 1 min ago
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Senior Manager, Technology Transformation
Amyantek
Toronto, ON
- Contract
Partner with DT SLT and business stakeholders to build and sustain alignment around the product transformation vision and business outcomes.
Added 1 min ago
HT
Applications Engineer
Husky Technologies
Bolton, ON
- Full-time
…translate emerging technologies into scalable, customer-focused…
Added 1 min ago
AS
JP1964 - IT Business Analyst - Niche
Apex Systems
Toronto, ON
- $77 to $82 USD / hour
- Contract
Our client, a Top 5 Canadian Bank, is seeking an experienced Product Business Analyst to support the enhancement and development of their post-trade technology platform. This role is ideal…
Added 1 min ago
CC
Sales Representative- Permanent Full-Time - (Supply Chain and Logistics B2B) - British Columbia
Chit Chats
Vancouver, BC
- Full-time
The role of the Sales Representative is essential in identifying, qualifying, and converting new business opportunities into active Chit Chats clients. This role is focused on building…
Added 1 min ago
HT
Designer, Development (Electrical)
Husky Technologies
Bolton, ON
- Full-time
…high-performance injection molding systems and automated manufacturing solutions. Engineers at Husky work on new product development projects, designing complex electrical systems for…
Added 1 min ago
HT
Designer, Development (Service)
Husky Technologies
Bolton, ON
- Full-time
…cohesively with a variety of different teams from across the business globally to complete…
Added 1 min ago
HT
VP, Accounting & Controllership (Husky)
Husky Technologies
Bolton, ON
- Full-time
…positions us to serve customers who seek differentiation through solutions that provide speed, flexibility and maximum productivity. This capability is at the core of our mission and…
Added 1 min ago
AG
Senior Interpreting Project Manager
Acolad group
Montreal, QC
- Full-time
Acolad is the global leader in content and language solutions. Its mission is to support companies in every industry to scale across markets and enable growth through cutting-edge…
Added 1 min ago
Structural Design Engineer (Intermediate)
Hydro One Networks Inc
Toronto, ON
…teams to develop innovative, safe, and reliable infrastructure solutions while providing technical expertise, design oversight, and engineering leadership throughout the project…
Added 1 min ago
ENGINEER
City of Toronto
Toronto, ON
…exceptional research, process engineering, and innovation-driven…
Added 16 mins ago
Data Solutions Architect
Rogers Communications
Calgary, AB · Brampton, ON
…design through to implementation. You’ll work closely with business partners, engineers, and platform teams to shape practical, production-ready solutions across data, integration, and…
Added 16 mins ago
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Responsable des ventes internes - Entreprises
MaintainX (An Autodesk Company)
Remote, Canada
- $136,000 to $220,000 CAD / year
- Full-time
- Remote
In August 2026 MaintainX became part of Autodesk, joining Autodesk Operations Solutions, the organization unifying Autodesk's operations platform alongside Tandem, FlexSim and Fusion…
Added 16 mins ago
GD
Senior System Engineering Analyst, Engineering (HQ SE)
General Dynamics Missions System International
Ottawa, ON
- $90,000 to $120,000 CAD / year
- Full-time
…security. Our teams design and deliver advanced, mission-critical solutions that enhance national security, strengthen communities, and protect the people we…
Added 31 mins ago
DR
Design Lead
DMC Recruitment Group
Vancouver, BC
- Full-time
Our client is an established commercial interiors and workplace solutions company in Winnipeg looking for a Design Lead to join its team.
Added 31 mins ago
AA
Data Clerk Supervisor
Awasis Agency of Northern Manitoba
Thompson, MB
- Full-time
team and maintain a positive working relationship when addressing problems and coming up with solutions.
Added 31 mins ago
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Senior Architect AIBC, Studio Lead
TalentSphere Staffing Solutions
Victoria, BC
- Full-time
…practice, strengthen local client relationships, develop new business, and help shape the future direction of the Victoria…
Added 31 mins ago
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Product Operations Lead | SASKATOON
lululemon
Saskatoon, SK
- Full-time
Review and interpret daily business data and metrics to inform actions, for example analyzing product sell-through data to provide recommendations to store leadership regarding product…
Added 31 mins ago
D
Directeur, Médias Numériques
DAC
Montreal, QC
- Full-time
…continuellement vos connaissances et le courage de proposer des solutions originales à des problèmes complexes? Alors, vous venez peut-être de trouver l'opportunité parfaite au sein de…
Added 31 mins ago
T
DELMIA Solution Architect – 3DEXPERIENCE
Techso
Montreal, QC
- Full-time
In this role, you will collaborate with business and technical teams to translate client requirements into solutions tailored to their industrial operations. You will provide architectural…
Added 31 mins ago
C
Principal Machine Learning Engineer, AISWP (Hybrid)
Cisco
Vancouver, BC
- Full-time
Architect Enterprise Solutions: Collaborate with core engineering to transition your prototypes into secure, multi-tenant, and scalable services that support Cisco’s global customer base.
Added 31 mins ago
TR
Journeyperson Heavy Duty Mechanic
The RMC Group of Companies
Edmonton, AB
- Internship
…providers. Since 1994, RMC Group of Companies has expanded the business to more than ten operating entities to provide a one stop shop for all our customer’s concrete needs. With such rapid…
Added 46 mins ago
PE
Human Resources Advisor
PTW Energy Services
Calgary, AB
- Full-time
Utilize HR metrics and data analysis to assess trends, drive continuous improvement, and recommend proactive solutions for the business. Present findings and make data-driven…
Added 46 mins ago
AL
Ag Equipment Sales Representative (Neepawa)
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Neepawa, MB
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Conduct equipment presentations and demonstrate value-added solutions tailored to client needs.

Mauser Packaging Solutions

Customer Service Representative - 18 month contract

Oakville, ON, Canada

Salary Range: $55,000 - $57,000 · Full-time

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Job details

Pay: Salary Range: $55,000 - $57,000
Job type: Full-time
Apply by: Nov 6, 2026
Experience: 1-3 years of customer service experience required
Posting language: English
Posted: Oct 7, 2026

Original job description

Responsibilities

JOB DESCRIPTION

Establish relationships with customers by communicating and resolving issues.
Responsible for order entry and/or maintenance for assigned accounts.
Review plant delivery schedules versus requested dates and resolves any conflicts. Tracks and communicates any changes and potential service issues to the customer.
Communicate order confirmations, changes and cancellations to both customers and internal BWAY team members.
Inform sales and operations of any unresolved service issues; Recommends corrective action to customer issues as necessary.
Reviews orders after shipment for billing accuracy and any quantity item errors.
Manages the issuing of credits, return authorizations and pallet returns.
Reviews inventory usage on stocked items, identifies and communicates items that have not tracked to plan.
Ensures that any customer complaints have been resolved in a satisfactory manner obtaining guidance/approval from supervisor when necessary.
Communicates with Planners, Sales Representatives, Pricing team and Plant Management as needed.
Prepares necessary reports for Plant Management and customers such as inventory and open order reports and tracks shipments associated with invoices
Processes plant claims which include any deductions for shortages, quality issues and any miscellaneous items.
Files any customer paperwork such as shipping documentation or customer orders in a timely fashion.
Performs other duties as assigned.

Requirements

Associate or Bachelor’s degree preferred but not required
Manufacturing experience is strongly preferred
1-3 years of customer service experience required
Microsoft Office Suite – basic to above-average computer skills including Excel
CRM experience preferred
Ability to perform basic quantitative skills required,
Ability to work with all areas of the business including plant and sales personnel.
Professional verbal and written communication
Strong customer service advocacy and problem-solving skills

Salary Range: $55,000 - $57,000

About Us

Do you want to work with people who are dedicated to innovation and making the world a better place? Do you want to build a career with a company that provides opportunities for growth and development?

Mauser Packaging Solutions is that company.

Our mission is to help our customers achieve better sustainability with their packaging. And we do that by giving our people the opportunity to do important work, solve interesting problems and be part of a diverse, forward-looking team.

At Mauser Packaging Solutions, you can be proud to work for a company that’s always striving to innovate and serve customers better - and help them be better stewards of the environment.

Whether you’re a seasoned professional - or just beginning your career - there’s a place where you can help make a difference at Mauser Packaging Solutions. Join us!

Mauser Packaging Solutions is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

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More about this job

Responsibilities

Build customer relationships and manage assigned accounts, including order entry, delivery schedule coordination, order confirmations, and communication about changes or service issues. Resolve customer complaints, review shipments and billing, manage credits and returns, process plant claims, and prepare inventory and open-order reports.

Requirements

One to three years of customer service experience is required, and manufacturing experience is strongly preferred. An associate or bachelor's degree is preferred but not required; candidates should also have basic to above-average Microsoft Office and Excel skills, quantitative ability, strong communication, and customer-focused problem-solving skills.

Skills

Customer Service
Problem-Solving
Order Entry
Order Management
Microsoft Office
Excel
Quantitative Skills
Verbal Communication
Written Communication
Inventory Management
Billing Accuracy
Issue Resolution
Cross-Functional Communication
Manufacturing Experience

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Order Entry
Order Maintenance
Account Management
Delivery Schedules
Order Confirmations
Service Issues
Customer Complaints
Billing Accuracy
Credits
Return Authorizations
Pallet Returns
Inventory Usage
Open-Order Reports
Shipment Tracking
Plant Claims
Shipping Documentation
Microsoft Office
Excel
CRM
Manufacturing
Sales
Plant Management
Pricing
Problem-Solving

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