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FC
shipping coordinator
Fisher Coating
Squamish, BC
- $28 to $36 CAD / hour
- Full-time
- On-site
…Resolution:* Track delayed or lost shipments, file freight damage claims, and proactively communicate updates to account managers and customer service teams. *Requirements* * *Education:* A…
Added 2 mins ago
CC
PROJECT COORDINATOR
Conwest Contracting
Vancouver, BC
- Full-time
Maintain and distribute site records; post records to company document management system and assemble documents to support claims.
Added 2 mins ago
EG
Regional Health & Safety, Risk Manager – Western Canada
Emterra Group
Vancouver, BC · Greater Vancouver Metropolitan Area
- Full-time
…provides regional leadership for health, safety, risk, prevention, claims, and field execution across Emterra’s operations in British Columbia, Saskatchewan, and Manitoba. This role leads a…
Added 2 mins ago
MC
Faculty Administrative Assistant
MaKami College
AB · Edmonton, AB
- Full-time
Receive and process faculty personal expense claims and mileage claims for Department Head approval.
Added 4 mins ago
HH
Marketing and Sales Coordinator
Hayward Holdings, Inc.
Oakville, ON
- Full-time
Oversee the bounty rebate program: Enter rebate information into database validate claims, send letters, prepare forms for accounting department and overall administration of the program.
Added 20 mins ago
NG
customer service agent
Northway Glass
Prince George, BC
- $20 to $25 CAD / hour
- Full-time
- On-site
Added 29 mins ago
SL
Hiring Immigration Associate Lawyer
Sanelli Law
Toronto, ON · Greater Toronto Area, Canada
- Contract
The firm is a growing, high-volume immigration and refugee practice focused on complex matters including refugee claims, H&C applications, sponsorships, removals, Express Entry,…
Added 30 mins ago
L&
Territory Manager (4 Days PT) Victoria/Duncan - 6 Month Contract
Lindt & Sprüngli USA
BC
- Part-time
Proactively manage all claims pertaining to Lindt & Sprüngli invoices and promotional agreements
Added 30 mins ago
L&
National Account Manager - West
Lindt & Sprüngli USA
Vancouver, BC · BC
- Full-time
Monitor and manage trade spending, ensuring forecasts, accruals, claims, and deductions are accurate and aligned to budget.
Added 30 mins ago
C
113-26: Assistant Site Manager Employment Services
Costi
Brampton, ON · Mississauga, ON · Toronto, ON · Vaughan, ON
- Full-time
…Employment-Related Financial Supports (ERFS) and Outcome (PBF) Claims, as well as other funder-required reports and claims as…
Added 49 mins ago
F
Senior Contracts Manager
Fluor
Calgary, AB
- Full-time
…contractual compliance, mitigates risk, and drives proactive claims avoidance strategies throughout the contract lifecycle from inception to close-out. The position demands deep expertise…
Added 52 mins ago
UD
dental receptionist
Unionville Dental
Unionville, ON
- $25 to $27 CAD / hour
- Part-time
- On-site
…systems such as Tracker * Process patient payments and insurance claims in a timely manner. * Manage multi-line phone systems to answer calls promptly and direct them appropriately. *…
Added 1 hour ago
CS
Co-op: Human Resources
Canadian Security Intelligence Service (CSIS) | Service canadien du renseignement de sécurité (SCRS)
Ottawa, ON
- Volunteer
Review, calculate and process all overtime claims;
Added 1 hour ago
CS
Co-op: Human Resources
Canadian Security Intelligence Service (CSIS) | Service canadien du renseignement de sécurité (SCRS)
AB · Edmonton, AB
- Volunteer
Review, calculate and process all overtime claims;
Added 1 hour ago
CS
Co-op: Finance
Canadian Security Intelligence Service (CSIS) | Service canadien du renseignement de sécurité (SCRS)
AB · Edmonton, AB
- Volunteer
Added 1 hour ago
CS
Co-op: Finance
Canadian Security Intelligence Service (CSIS) | Service canadien du renseignement de sécurité (SCRS)
Ottawa, ON
- Volunteer
Added 1 hour ago
CS
Co-op: Human Resources
Canadian Security Intelligence Service (CSIS) | Service canadien du renseignement de sécurité (SCRS)
Montreal, QC
- Volunteer
Review, calculate and process all overtime claims;
Added 1 hour ago
IP
Account Coordinator - New Westminster, British Columbia, Canada
International Programs Group
New Westminster, BC
- Full-time
International Programs Group (IPG) is an independent third-party claims administration team that provides claims services for Lloyd's, self-insured entities, and organizations with high…
Added 1 hour ago
TC
Risk Management Analyst
The CSL Group Inc.
Montreal, QC
- Full-time
The Risk Management Analyst is responsible for supporting corporate risk, insurance, and claims management, including risk assessments, business continuity planning, insurance renewals,…
Added 1 hour ago
Bilingual (Fr/En) Counsel, Workplace Benefits and Retirement
The Canada Life Assurance Company
Montreal, QC
…will work closely with legal professionals, business leaders, claims professionals and operational teams on a broad range of insurance, benefits and regulatory matters, with a primary focus…
Added 1 hour ago
Disability Case Manager
The Canada Life Assurance Company
Winnipeg, MB
The Disability Case Manager is an integral member of a client service team proactively managing assigned disability claims by evaluating medical information and job duties, developing case…
Added 1 hour ago
PA
physiotherapy assistant
PHYSIOMED AIRPORT INC
Etobicoke, ON
- From $37 CAD / hour
- Full-time
- On-site
Process claims such as health insurance or workers compensation
Added 1 hour ago
AI
Senior OpenText xPression / Pression Developer
Aptino, Inc.
Quebec, QC
- Contract
Develop complex documents including policy documents, welcome letters, claims communications, statements, bills, forms, and correspondence.
Added 1 hour ago
Sr. Project Manager, Canada
Nordex Group
AB
…opportunity registers, project forecast reviews, change control, claims strategy, cash collection plan, and documentation…
Added 1 hour ago
Carrier Manager
Lush Handmade Cosmetics
Toronto, ON
Manage commercial issues, disputes, and claims, working collaboratively with carriers and internal stakeholders to achieve timely and appropriate resolution.

Mauser Packaging Solutions

Customer Service Representative - 18 month contract

Oakville, ON, Canada

Salary Range: $55,000 - $57,000 · Full-time

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Job details

Pay: Salary Range: $55,000 - $57,000
Job type: Full-time
Apply by: Nov 6, 2026
Experience: 1-3 years of customer service experience required
Posting language: English
Posted: Oct 7, 2026

Original job description

Responsibilities

JOB DESCRIPTION

Establish relationships with customers by communicating and resolving issues.
Responsible for order entry and/or maintenance for assigned accounts.
Review plant delivery schedules versus requested dates and resolves any conflicts. Tracks and communicates any changes and potential service issues to the customer.
Communicate order confirmations, changes and cancellations to both customers and internal BWAY team members.
Inform sales and operations of any unresolved service issues; Recommends corrective action to customer issues as necessary.
Reviews orders after shipment for billing accuracy and any quantity item errors.
Manages the issuing of credits, return authorizations and pallet returns.
Reviews inventory usage on stocked items, identifies and communicates items that have not tracked to plan.
Ensures that any customer complaints have been resolved in a satisfactory manner obtaining guidance/approval from supervisor when necessary.
Communicates with Planners, Sales Representatives, Pricing team and Plant Management as needed.
Prepares necessary reports for Plant Management and customers such as inventory and open order reports and tracks shipments associated with invoices
Processes plant claims which include any deductions for shortages, quality issues and any miscellaneous items.
Files any customer paperwork such as shipping documentation or customer orders in a timely fashion.
Performs other duties as assigned.

Requirements

Associate or Bachelor’s degree preferred but not required
Manufacturing experience is strongly preferred
1-3 years of customer service experience required
Microsoft Office Suite – basic to above-average computer skills including Excel
CRM experience preferred
Ability to perform basic quantitative skills required,
Ability to work with all areas of the business including plant and sales personnel.
Professional verbal and written communication
Strong customer service advocacy and problem-solving skills

Salary Range: $55,000 - $57,000

About Us

Do you want to work with people who are dedicated to innovation and making the world a better place? Do you want to build a career with a company that provides opportunities for growth and development?

Mauser Packaging Solutions is that company.

Our mission is to help our customers achieve better sustainability with their packaging. And we do that by giving our people the opportunity to do important work, solve interesting problems and be part of a diverse, forward-looking team.

At Mauser Packaging Solutions, you can be proud to work for a company that’s always striving to innovate and serve customers better - and help them be better stewards of the environment.

Whether you’re a seasoned professional - or just beginning your career - there’s a place where you can help make a difference at Mauser Packaging Solutions. Join us!

Mauser Packaging Solutions is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

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More about this job

Responsibilities

Build customer relationships and manage assigned accounts, including order entry, delivery schedule coordination, order confirmations, and communication about changes or service issues. Resolve customer complaints, review shipments and billing, manage credits and returns, process plant claims, and prepare inventory and open-order reports.

Requirements

One to three years of customer service experience is required, and manufacturing experience is strongly preferred. An associate or bachelor's degree is preferred but not required; candidates should also have basic to above-average Microsoft Office and Excel skills, quantitative ability, strong communication, and customer-focused problem-solving skills.

Skills

Customer Service
Problem-Solving
Order Entry
Order Management
Microsoft Office
Excel
Quantitative Skills
Verbal Communication
Written Communication
Inventory Management
Billing Accuracy
Issue Resolution
Cross-Functional Communication
Manufacturing Experience

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Order Entry
Order Maintenance
Account Management
Delivery Schedules
Order Confirmations
Service Issues
Customer Complaints
Billing Accuracy
Credits
Return Authorizations
Pallet Returns
Inventory Usage
Open-Order Reports
Shipment Tracking
Plant Claims
Shipping Documentation
Microsoft Office
Excel
CRM
Manufacturing
Sales
Plant Management
Pricing
Problem-Solving

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