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Added 30 mins ago
KS
Sales representative - retail
Kognitive Sales Solutions
Etobicoke, ON
- From $17.95 CAD / hour
- Full-time
- Part-time
- On-site
Added 48 mins ago
KC
Sales representative, commercial and industrial equipment and supplies
Korzite Coatings Inc
Guelph, ON
- $60,000 to $80,000 CAD / year
- Full-time
Added 1 hour ago
KS
Sales representative - retail
Kognitive Sales Solutions
Sarnia, ON
- From $17.95 CAD / hour
- Full-time
- Part-time
- On-site
Added 1 hour ago
BB
System Analyst II
Bosch Building Technologies North America
Ottawa, ON
- Full-time
Added 1 hour ago
CC
Sales Representative - Facility Services
Cintas Canada
Kamloops, BC
- Full-time
Are you ready to launch your career in sales and be another reason Cintas, a growing Fortune 500 company, has been named to both FORTUNE’s World’s Most Admired Companies and Selling Power’s…
Added 1 hour ago
CC
Route Service Representative
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Toronto, ON
- Full-time
Cintas is seeking a Route Service Representative to manage and grow customer accounts in the Rental Division. Our partners drive a truck along an established route and service and sell…
Added 1 hour ago
A
Client Service Representative - Sylvan Lake Branch
ATB
Sylvan Lake, AB
- Full-time
Added 1 hour ago
A
Client Service Representative, Crossfield (6-12 Months Term)
ATB
Crossfield, AB
- Full-time
Added 1 hour ago
L
Financial Service Representative - LendDirect Office 1534
LendDirect
Cambridge, ON
- Full-time
Added 1 hour ago
T
Professional Assistant Branch Manager Wealth
TD
Ottawa, ON
- Full-time
Added 1 hour ago
WF
Representative - EB Sales
Western Financial Group
Winnipeg, MB
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Employee Benefit Sales Representative - Winnipeg
Added 1 hour ago
GG
Sales Office Administrator
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East Gwillimbury, ON
- Part-time
Added 1 hour ago
GG
Sales - Sales Representative
Great Gulf
Orangeville, ON
- Full-time
Added 1 hour ago
GD
Call Center Sales Specialist
Globalfaces Direct
Toronto, ON · North York, ON
- Full-time
We're looking for highly talented, competitive sales professionals to join an outbound tele-fundraising team. If you're passionate about making a difference and have strong sales skills,…
Added 1 hour ago
GG
Sales Representative
Great Gulf
East Gwillimbury, ON
- Full-time
Added 1 hour ago
IW
Director Compensation
IG Wealth Management
ON · Ontario, Canada
- Full-time
Added 1 hour ago
B
Senior Customer Care Representative - Calgary, AB
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Calgary, AB
- Full-time
Now hiring! Senior Customer Care Representative
Added 1 hour ago
NS
Physician Recruitment Consultant - Medical Affairs
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Antigonish, NS
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Added 1 hour ago
Sales & Service Representative 7 on/ 7 off
Grainger Businesses
Fort McMurray, AB
Added 2 hours ago
NB
BANKING ADVISOR
National Bank of Canada
Brossard, QC
- Full-time
This role offers opportunities for development. By obtaining your mutual fund representative licence, if you don’t already ha
Added 2 hours ago
GO
Assessment Officer
Government of Manitoba
Souris, MB
- Full-time
Added 2 hours ago
NB
banking advisor
National Bank of Canada
Les Coteaux, QC
- Full-time
This role offers opportunities for development. By obtaining your mutual fund representative licence, if you don’t already ha
Added 2 hours ago
C
Software Developer I (Full Time) - Canada
Cisco
Ottawa, ON
- Full-time
…but could open in the near future. When you apply, a Cisco representative may contact you directly if a relevant position…
Added 2 hours ago
GO
Assessment Officer
Government of Manitoba
Brandon, MB
- Full-time
Added 2 hours ago
J
Manager I, Sales Development
Jobgether
Canada
- Full-time
This position is listed on behalf of a partner company, which manages all applications and next steps. Our partner is looking for a Manager I, Sales Development based in Canada.

Mauser Packaging Solutions

Customer Service Representative - 18 month contract

Oakville, ON, Canada

Salary Range: $55,000 - $57,000 · Full-time

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Job details

Pay: Salary Range: $55,000 - $57,000
Job type: Full-time
Apply by: Nov 6, 2026
Experience: 1-3 years of customer service experience required
Posting language: English
Posted: Oct 7, 2026

Original job description

Responsibilities

JOB DESCRIPTION

Establish relationships with customers by communicating and resolving issues.
Responsible for order entry and/or maintenance for assigned accounts.
Review plant delivery schedules versus requested dates and resolves any conflicts. Tracks and communicates any changes and potential service issues to the customer.
Communicate order confirmations, changes and cancellations to both customers and internal BWAY team members.
Inform sales and operations of any unresolved service issues; Recommends corrective action to customer issues as necessary.
Reviews orders after shipment for billing accuracy and any quantity item errors.
Manages the issuing of credits, return authorizations and pallet returns.
Reviews inventory usage on stocked items, identifies and communicates items that have not tracked to plan.
Ensures that any customer complaints have been resolved in a satisfactory manner obtaining guidance/approval from supervisor when necessary.
Communicates with Planners, Sales Representatives, Pricing team and Plant Management as needed.
Prepares necessary reports for Plant Management and customers such as inventory and open order reports and tracks shipments associated with invoices
Processes plant claims which include any deductions for shortages, quality issues and any miscellaneous items.
Files any customer paperwork such as shipping documentation or customer orders in a timely fashion.
Performs other duties as assigned.

Requirements

Associate or Bachelor’s degree preferred but not required
Manufacturing experience is strongly preferred
1-3 years of customer service experience required
Microsoft Office Suite – basic to above-average computer skills including Excel
CRM experience preferred
Ability to perform basic quantitative skills required,
Ability to work with all areas of the business including plant and sales personnel.
Professional verbal and written communication
Strong customer service advocacy and problem-solving skills

Salary Range: $55,000 - $57,000

About Us

Do you want to work with people who are dedicated to innovation and making the world a better place? Do you want to build a career with a company that provides opportunities for growth and development?

Mauser Packaging Solutions is that company.

Our mission is to help our customers achieve better sustainability with their packaging. And we do that by giving our people the opportunity to do important work, solve interesting problems and be part of a diverse, forward-looking team.

At Mauser Packaging Solutions, you can be proud to work for a company that’s always striving to innovate and serve customers better - and help them be better stewards of the environment.

Whether you’re a seasoned professional - or just beginning your career - there’s a place where you can help make a difference at Mauser Packaging Solutions. Join us!

Mauser Packaging Solutions is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

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More about this job

Responsibilities

Build customer relationships and manage assigned accounts, including order entry, delivery schedule coordination, order confirmations, and communication about changes or service issues. Resolve customer complaints, review shipments and billing, manage credits and returns, process plant claims, and prepare inventory and open-order reports.

Requirements

One to three years of customer service experience is required, and manufacturing experience is strongly preferred. An associate or bachelor's degree is preferred but not required; candidates should also have basic to above-average Microsoft Office and Excel skills, quantitative ability, strong communication, and customer-focused problem-solving skills.

Skills

Customer Service
Problem-Solving
Order Entry
Order Management
Microsoft Office
Excel
Quantitative Skills
Verbal Communication
Written Communication
Inventory Management
Billing Accuracy
Issue Resolution
Cross-Functional Communication
Manufacturing Experience

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Order Entry
Order Maintenance
Account Management
Delivery Schedules
Order Confirmations
Service Issues
Customer Complaints
Billing Accuracy
Credits
Return Authorizations
Pallet Returns
Inventory Usage
Open-Order Reports
Shipment Tracking
Plant Claims
Shipping Documentation
Microsoft Office
Excel
CRM
Manufacturing
Sales
Plant Management
Pricing
Problem-Solving

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