Jobs in Canada

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Added 4 mins ago
CA
Sales supervisor
Chevron Anzac
Anzac, AB
- From $22 CAD / hour
- Full-time
- On-site
Added 4 mins ago
DH
Housekeeping supervisor
Danny's Hotel & Suites a SureStay Collection by Best Western
Beresford, NB
- From $23 CAD / hour
- Full-time
- On-site
Added 4 mins ago
GD
Food service supervisor
Golden Delight
Whitecourt, AB
- From $18.5 CAD / hour
- Full-time
- On-site
Added 8 mins ago
EP
Food service supervisor
Exeter Pizza Hut
Exeter, ON
- From $19 CAD / hour
- Full-time
- On-site
Added 8 mins ago
TB
Food service supervisor
Taco Bell
Mount Pearl, NL
- From $17.65 CAD / hour
- Full-time
- On-site
Added 8 mins ago
TB
Food service supervisor
Taco Bell
Saint John, NB
- From $17.65 CAD / hour
- Full-time
- On-site
Added 10 mins ago
RL
Automotive service technician
Richmond Lube Corp
Richmond, BC
- From $39 CAD / hour
- Full-time
- On-site
Confirm findings with supervisor to determine whether to repair or replace unit
Added 11 mins ago
ÉT
Food assembly supervisor
Équilibre Traiteur
Québec, QC
- $19 to $26 CAD / hour
- Full-time
- On-site
Added 11 mins ago
SS
Small engine technician
Sudbury Small Engines Ltd
Sudbury, ON
- $25 to $30 CAD / hour
- Full-time
- On-site
Added 11 mins ago
LD
Food service supervisor
Leduc Diner Ltd.
Leduc, AB
- From $36 CAD / hour
- Full-time
- On-site
Added 12 mins ago
CW
Warehouse supervisor
canada west Warehousing Ltd.
Port Coquitlam, BC
- From $38.6 CAD / hour
- Full-time
- On-site
Added 14 mins ago
K
Food service supervisor
KFC
Golden, BC
- From $20 CAD / hour
- Full-time
- On-site
Added 16 mins ago
SD
Supervisor, Production
Shoppers Drug Mart
Burnaby, BC
- Full-time
We are hiring a Supervisor, Production. The scheduled shift will be SUNDAY to THURSDAY 10am - 6pm with requirements to work some statutory holidays and weekends and be flexible to cover…
Added 16 mins ago
TH
Receiving Supervisor: Full Time - COUNTRY HILLS (Receiving Experience Required)
The Home Depot
Burnaby, BC
- Full-time
1-2 years experience as a supervisor / leading teams
Added 16 mins ago
TH
Associé(e) au stationnement (temps partiel)
The Home Depot
Ste.-Foy, QC
- Part-time
Added 16 mins ago
TH
Associé(e) à la réception de soir (temps plein)
The Home Depot
Canada
- Full-time
Reports to Department Supervisor of Receiving
Added 16 mins ago
TH
Merchandising Execution Associate Part-Time - 7058 St. Vital
The Home Depot
Canada
- Part-time
Reports to Merchandising Execution Supervisor (MEAS)
Added 19 mins ago
NL
Supervisor - retail
New Liskeard Esso
New Liskeard, ON
- From $22 CAD / hour
- Full-time
- On-site
Added 19 mins ago
MR
Food service supervisor
MRS. RICHES MEALTIME RESTAURANT CORPORATION
Nanaimo, BC
- From $21 CAD / hour
- Full-time
- On-site
Added 20 mins ago
CL
Truck trailer mechanic
CAMIONS LAGUË INC.
Anjou, QC
- $27 to $45 CAD / hour
- Full-time
- On-site
Confirm findings with supervisor to determine whether to repair or replace unit
Added 23 mins ago
NG
Construction site supervisor
Nuframe Group
Surrey, BC
- From $37.5 CAD / hour
- Full-time
- On-site
Added 23 mins ago
GP
Child care worker assistant
GARDERIE PICCOLO MONDO INC
Montréal, QC
- From $22.22 CAD / hour
- Full-time
- On-site
Observe children for signs of potential learning or behavioural problems and prepare reports for parents, guardians or supervisor
Added 28 mins ago
FV
Cheese maker
Fromagerie Victoria St-nicolas
Lévis, QC
- From $25.72 CAD / hour
- Full-time
- On-site
Inform supervisor of mechanical malfunctions or product irregularities
Added 28 mins ago
FV
Cheese blender - food and beverage processing
Fromagerie Victoria St-nicolas
Lévis, QC
- From $26.92 CAD / hour
- Full-time
- On-site
Inform supervisor of mechanical malfunctions or product irregularities
Added 30 mins ago
CP
front desk supervisor
Confederation Place Hotel
Kingston, ON
- Full-time

Mauser Packaging Solutions

Customer Service Representative - 18 month contract

Oakville, ON, Canada

Salary Range: $55,000 - $57,000 · Full-time

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Job details

Pay: Salary Range: $55,000 - $57,000
Job type: Full-time
Apply by: Nov 6, 2026
Experience: 1-3 years of customer service experience required
Posting language: English
Posted: Oct 7, 2026

Original job description

Responsibilities

JOB DESCRIPTION

Establish relationships with customers by communicating and resolving issues.
Responsible for order entry and/or maintenance for assigned accounts.
Review plant delivery schedules versus requested dates and resolves any conflicts. Tracks and communicates any changes and potential service issues to the customer.
Communicate order confirmations, changes and cancellations to both customers and internal BWAY team members.
Inform sales and operations of any unresolved service issues; Recommends corrective action to customer issues as necessary.
Reviews orders after shipment for billing accuracy and any quantity item errors.
Manages the issuing of credits, return authorizations and pallet returns.
Reviews inventory usage on stocked items, identifies and communicates items that have not tracked to plan.
Ensures that any customer complaints have been resolved in a satisfactory manner obtaining guidance/approval from supervisor when necessary.
Communicates with Planners, Sales Representatives, Pricing team and Plant Management as needed.
Prepares necessary reports for Plant Management and customers such as inventory and open order reports and tracks shipments associated with invoices
Processes plant claims which include any deductions for shortages, quality issues and any miscellaneous items.
Files any customer paperwork such as shipping documentation or customer orders in a timely fashion.
Performs other duties as assigned.

Requirements

Associate or Bachelor’s degree preferred but not required
Manufacturing experience is strongly preferred
1-3 years of customer service experience required
Microsoft Office Suite – basic to above-average computer skills including Excel
CRM experience preferred
Ability to perform basic quantitative skills required,
Ability to work with all areas of the business including plant and sales personnel.
Professional verbal and written communication
Strong customer service advocacy and problem-solving skills

Salary Range: $55,000 - $57,000

About Us

Do you want to work with people who are dedicated to innovation and making the world a better place? Do you want to build a career with a company that provides opportunities for growth and development?

Mauser Packaging Solutions is that company.

Our mission is to help our customers achieve better sustainability with their packaging. And we do that by giving our people the opportunity to do important work, solve interesting problems and be part of a diverse, forward-looking team.

At Mauser Packaging Solutions, you can be proud to work for a company that’s always striving to innovate and serve customers better - and help them be better stewards of the environment.

Whether you’re a seasoned professional - or just beginning your career - there’s a place where you can help make a difference at Mauser Packaging Solutions. Join us!

Mauser Packaging Solutions is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

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More about this job

Responsibilities

Build customer relationships and manage assigned accounts, including order entry, delivery schedule coordination, order confirmations, and communication about changes or service issues. Resolve customer complaints, review shipments and billing, manage credits and returns, process plant claims, and prepare inventory and open-order reports.

Requirements

One to three years of customer service experience is required, and manufacturing experience is strongly preferred. An associate or bachelor's degree is preferred but not required; candidates should also have basic to above-average Microsoft Office and Excel skills, quantitative ability, strong communication, and customer-focused problem-solving skills.

Skills

Customer Service
Problem-Solving
Order Entry
Order Management
Microsoft Office
Excel
Quantitative Skills
Verbal Communication
Written Communication
Inventory Management
Billing Accuracy
Issue Resolution
Cross-Functional Communication
Manufacturing Experience

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Order Entry
Order Maintenance
Account Management
Delivery Schedules
Order Confirmations
Service Issues
Customer Complaints
Billing Accuracy
Credits
Return Authorizations
Pallet Returns
Inventory Usage
Open-Order Reports
Shipment Tracking
Plant Claims
Shipping Documentation
Microsoft Office
Excel
CRM
Manufacturing
Sales
Plant Management
Pricing
Problem-Solving

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