Customer service jobs in Canada

Explore customer service jobs in Canada. Choose a role or place to find work that fits.

Counted Oct 11, 2026

Hiring at a glance

View jobs

Open jobs: 2,555
Employers: 523

Advertised starting pay

Average starting payCAD / hour: $19.08Across 281 listings
Average starting payCAD / year: $47,622Across 40 listings

Employer-advertised starting pay, not employee salaries. Currencies and pay periods stay separate.

Where work happens

Remote: 1%31 listings
Hybrid: 5%132 listings
On-site: 93%2,388 listings

Not specified: <1% (4 listings)

Employers hiring include LCBO (495), Circle K (228), Shoppers Drug Mart (226).

Sources & calculation notes

These figures describe the listings on this role page at the date shown, not the whole job market. Listings can change.

Employer-listed minimums from at least 10 listings per currency and pay period. These are advertised starting amounts, not employee salaries. Jobs without a minimum and unusual amounts are excluded.

Hybrid and on-site classifications may be inferred from descriptions. Check the original ad. How we count

Customer service jobs in Canada

Email me new jobs Save this search

Added 4 days ago
L
Holiday Customer Service Representative (Fixed Term)
LCBO
Sault Ste. Marie, ON
- Part-time
The LCBO is seeking Holiday Customer Service Representatives who are passionate about delivering exceptional customer experiences in our retail stores across Ontario from November 16 to…
Added 4 days ago
L
Holiday Customer Service Representative (Fixed Term)
LCBO
Cornwall, ON
- Part-time
The LCBO is seeking Holiday Customer Service Representatives who are passionate about delivering exceptional customer experiences in our retail stores across Ontario from November 16 to…
Added 4 days ago
L
Holiday Customer Service Representative (Fixed Term)
LCBO
Pembroke, ON
- Part-time
The LCBO is seeking Holiday Customer Service Representatives who are passionate about delivering exceptional customer experiences in our retail stores across Ontario from November 16 to…
Added 4 days ago
L
Holiday Customer Service Representative (Fixed Term)
LCBO
Ottawa, ON
- Part-time
The LCBO is seeking Holiday Customer Service Representatives who are passionate about delivering exceptional customer experiences in our retail stores across Ontario from November 16 to…
Added 4 days ago
L
Holiday Customer Service Representative (Fixed Term)
LCBO
Barrie, ON
- Part-time
The LCBO is seeking Holiday Customer Service Representatives who are passionate about delivering exceptional customer experiences in our retail stores across Ontario from November 16 to…
Added 4 days ago
L
Holiday Customer Service Representative (Fixed Term)
LCBO
Belleville, ON
- Part-time
The LCBO is seeking Holiday Customer Service Representatives who are passionate about delivering exceptional customer experiences in our retail stores across Ontario from November 16 to…
Added 4 days ago
L
Holiday Customer Service Representative (Fixed Term)
LCBO
North Bay, ON
- Part-time
The LCBO is seeking Holiday Customer Service Representatives who are passionate about delivering exceptional customer experiences in our retail stores across Ontario from November 16 to…
Added 4 days ago
L
Holiday Customer Service Representative (Fixed Term)
LCBO
Sudbury, ON
- Part-time
The LCBO is seeking Holiday Customer Service Representatives who are passionate about delivering exceptional customer experiences in our retail stores across Ontario from November 16 to…
Added 4 days ago
L
Holiday Customer Service Representative (Fixed Term)
LCBO
Sarnia, ON
- Part-time
The LCBO is seeking Holiday Customer Service Representatives who are passionate about delivering exceptional customer experiences in our retail stores across Ontario from November 16 to…
Added 4 days ago
L
Holiday Customer Service Representative (Fixed Term)
LCBO
Guelph, ON
- Part-time
The LCBO is seeking Holiday Customer Service Representatives who are passionate about delivering exceptional customer experiences in our retail stores across Ontario from November 16 to…
Added 4 days ago
L
Holiday Customer Service Representative (Fixed Term)
LCBO
Kitchener, ON
- Part-time
The LCBO is seeking Holiday Customer Service Representatives who are passionate about delivering exceptional customer experiences in our retail stores across Ontario from November 16 to…
Added 4 days ago
L
Holiday Customer Service Representative (Fixed Term)
LCBO
Brantford, ON
- Part-time
The LCBO is seeking Holiday Customer Service Representatives who are passionate about delivering exceptional customer experiences in our retail stores across Ontario from November 16 to…
Added 4 days ago
L
Holiday Customer Service Representative (Fixed Term)
LCBO
Windsor, ON
- Part-time
The LCBO is seeking Holiday Customer Service Representatives who are passionate about delivering exceptional customer experiences in our retail stores across Ontario from November 16 to…
Added 4 days ago
L
Holiday Customer Service Representative (Fixed Term)
LCBO
Ottawa, ON
- Part-time
The LCBO is seeking Holiday Customer Service Representatives who are passionate about delivering exceptional customer experiences in our retail stores across Ontario from November 16 to…
Added 4 days ago
L
Holiday Customer Service Representative (Fixed Term)
LCBO
Ottawa, ON
- Part-time
The LCBO is seeking Holiday Customer Service Representatives who are passionate about delivering exceptional customer experiences in our retail stores across Ontario from November 16 to…
Added 4 days ago
L
Holiday Customer Service Representative (Fixed Term)
LCBO
Hamilton, ON · Ancaster, ON
- Part-time
The LCBO is seeking Holiday Customer Service Representatives who are passionate about delivering exceptional customer experiences in our retail stores across Ontario from November 16 to…
Added 4 days ago
L
Holiday Customer Service Representative (Fixed Term)
LCBO
Windsor, ON
- Part-time
The LCBO is seeking Holiday Customer Service Representatives who are passionate about delivering exceptional customer experiences in our retail stores across Ontario from November 16 to…
Added 4 days ago
L
Holiday Customer Service Representative (Fixed Term)
LCBO
Peterborough, ON
- Part-time
The LCBO is seeking Holiday Customer Service Representatives who are passionate about delivering exceptional customer experiences in our retail stores across Ontario from November 16 to…
Added 4 days ago
L
Holiday Customer Service Representative (Fixed Term)
LCBO
Niagara Falls, ON
- Part-time
The LCBO is seeking Holiday Customer Service Representatives who are passionate about delivering exceptional customer experiences in our retail stores across Ontario from November 16 to…
Added 4 days ago
L
Holiday Customer Service Representative (Fixed Term)
LCBO
London, ON
- Part-time
The LCBO is seeking Holiday Customer Service Representatives who are passionate about delivering exceptional customer experiences in our retail stores across Ontario from November 16 to…
Added 4 days ago
L
Holiday Customer Service Representative (Fixed Term)
LCBO
Collingwood, ON
- Part-time
The LCBO is seeking Holiday Customer Service Representatives who are passionate about delivering exceptional customer experiences in our retail stores across Ontario from November 16 to…
Added 4 days ago
L
Holiday Customer Service Representative (Fixed Term)
LCBO
Hamilton, ON
- Part-time
The LCBO is seeking Holiday Customer Service Representatives who are passionate about delivering exceptional customer experiences in our retail stores across Ontario from November 16 to…
Added 4 days ago
L
Holiday Customer Service Representative (Fixed Term)
LCBO
Toronto, ON
- Part-time
The LCBO is seeking Holiday Customer Service Representatives who are passionate about delivering exceptional customer experiences in our retail stores across Ontario from November 16 to…
Added 4 days ago
L
Holiday Customer Service Representative (Fixed Term)
LCBO
London, ON
- Part-time
The LCBO is seeking Holiday Customer Service Representatives who are passionate about delivering exceptional customer experiences in our retail stores across Ontario from November 16 to…
Added 4 days ago
L
Holiday Customer Service Representative (Fixed Term)
LCBO
Barrie, ON
- Part-time
The LCBO is seeking Holiday Customer Service Representatives who are passionate about delivering exceptional customer experiences in our retail stores across Ontario from November 16 to…

Mauser Packaging Solutions

Customer Service Representative

Oakville, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Experience: 1-3 years of customer service experience required
Posting language: English
Posted: Sep 17, 2026

Original job description

Responsibilities:

Establish relationships with customers by communicating and resolving issues.
Responsible for order entry and/or maintenance for assigned accounts.
Review plant delivery schedules versus requested dates and resolves any conflicts. Tracks and communicates any changes and potential service issues to the customer.
Communicate order confirmations, changes and cancellations to both customers and internal BWAY team members.
Inform sales and operations of any unresolved service issues; Recommends corrective action to customer issues as necessary.
Reviews orders after shipment for billing accuracy and any quantity item errors.
Manages the issuing of credits, return authorizations and pallet returns.
Reviews inventory usage on stocked items, identifies and communicates items that have not tracked to plan.
Ensures that any customer complaints have been resolved in a satisfactory manner obtaining guidance/approval from supervisor when necessary.
Communicates with Planners, Sales Representatives, Pricing team and Plant Management as needed.
Prepares necessary reports for Plant Management and customers such as inventory and open order reports and tracks shipments associated with invoices
Processes plant claims which include any deductions for shortages, quality issues and any miscellaneous items.
Files any customer paperwork such as shipping documentation or customer orders in a timely fashion.
Performs other duties as assigned.

Requirements:

Associate or Bachelor’s degree preferred but not required
Manufacturing experience is strongly preferred
1-3 years of customer service experience required
Microsoft Office Suite – basic to above-average computer skills including Excel
CRM experience preferred
Ability to perform basic quantitative skills required,
Ability to work with all areas of the business including plant and sales personnel.
Professional verbal and written communication
Strong customer service advocacy and problem-solving skills

Do you want to work with people who are dedicated to innovation and making the world a better place? Do you want to build a career with a company that provides opportunities for growth and development?

Mauser Packaging Solutions is that company.

Our mission is to help our customers achieve better sustainability with their packaging. And we do that by giving our people the opportunity to do important work, solve interesting problems and be part of a diverse, forward-looking team.

At Mauser Packaging Solutions, you can be proud to work for a company that’s always striving to innovate and serve customers better - and help them be better stewards of the environment.

Whether you’re a seasoned professional - or just beginning your career - there’s a place where you can help make a difference at Mauser Packaging Solutions. Join us!

Mauser Packaging Solutions is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

Apply About employer

More about this job

Responsibilities

The Customer Service Representative acts as a liaison between the company and customers, managing the entire order lifecycle from entry to shipment. They are responsible for resolving service issues, maintaining inventory records, and coordinating with internal teams to ensure accurate billing and delivery.

Requirements

Candidates should have 1-3 years of customer service experience, with manufacturing industry experience strongly preferred. Proficiency in Microsoft Office, particularly Excel, and strong communication and problem-solving skills are required.

Skills

Customer service
Order entry
Order maintenance
Inventory management
Problem-solving
Communication
Microsoft Office Suite
Excel
CRM
Quantitative skills
Reporting
Billing accuracy
Conflict resolution
Documentation
Relationship management

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Manufacturing
Order Entry
Inventory Usage
CRM
Microsoft Office
Excel
Billing
Shipping Documentation
Plant Management
Supply Chain
Sustainability
Packaging Solutions
Data Reporting
Return Authorizations
Logistics

Report this job