Jobs in Canada

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Added 1 month ago
S
Sales Compensation Analyst
Semperis
Remote, Canada
- Full-time
- Remote
This includes working up to three days per week and remotely the remaining days
Added 1 month ago
CP
Assistant Project Manager - Operational Readiness
Colliers Project Leaders
Sudbury, ON · London, ON · Ottawa, ON · Mississauga, ON · Toronto, ON
- $58,965 to $74,574 CAD / year
- Full-time
Support the development of an operational readiness plan that meets the client’s needs and leads to success on day one of operations.
Added 1 month ago
LH
Catering & Conference Services Manager - Chelsea Hotel- Toronto
Langham Hotel
Canada
- Full-time
…relationships with clients while finalizing and coordinating all group business using the Chelsea Hotels sales and catering policy and procedures. To provide clear, timely and effective…
Added 1 month ago
Financial Service Representative
Money Mart
Pembroke, ON
…or through our mobile app, we focus on delivering practical support, clear information, and service that helps people and business owners move forward with…
Added 1 month ago
SW
Technical Sales Representative - Net Zero Water
Summit Water Group
Toronto, ON
- Full-time
The Technical Sales Representative will lead Net Zero Water’s sales efforts in the Greater Toronto Area, focusing on promoting our Net Zero Water line of engineered systems to mechanical…
Added 1 month ago
IC
Sales Representative, Special Inspections - Coquitlam, BC
Intertek Canada
Coquitlam, BC
- Full-time
Must possess a valid driver’s license and reliable driving record
Added 1 month ago
AS
Credit Operations Representative
Alterna Savings
Ottawa, ON
- Full-time
The Credit Operations Representative will be the “service center” for all e-mail and telephone inquiries to support Retail and Commercial Credit Services Products. These include…
Added 1 month ago
B
Specialist, Engineering Program Management
Bombardier
Mississauga, ON
- $86,200 to $160,000 CAD / year
- Full-time
Manage Sales, Product Strategy, Supplier Management and Operations requests and escalations.
Added 1 month ago
International Investment Advisory Branch Administrator - Toronto
Scotiabank
Toronto, ON
…understanding their complete financial picture - life, family, business, and…
Added 1 month ago
PH
Registration/Booking Clerk
Provincial Health Services Authority
Vancouver, BC
- Full-time
…care too – offering health, wellness, development programs to support you – at work and at…
Added 1 month ago
NB
Banking Advisor Jobs for Indigenous People
National Bank of Canada
Montreal, QC
- Full-time
Establish lasting business relationships with your clients and colleagues
Added 2 months ago
Area Sales Representative - Aggregates
Amrize
Montréal-Est, QC · Montreal, Queb
Join Amrize as a Area Sales Representative - Aggregates and help construct what's next. If you're ready to put your skills to work on projects that matter - and build a career with a…
Added 1 month ago
MP
Customer Service Representative
Mauser Packaging Solutions
Oakville, ON
- Full-time
1-3 years of customer service experience required
Added 1 month ago
BP
Cowichan Valley Citizen Multimedia Sales Representative
Black Press Media
BC · Cowichan, BC
- Full-time
Looking for a full-time role where you can build relationships, support local businesses, and grow your career in digital media? This could be the opportunity you’ve been waiting for. Black…
Added 1 month ago
L
In-Store Sales Representative
Linde
Saskatoon, SK
- Full-time
…meeting sales targets associated with Linde Canada packaged gas…
Added 1 month ago
MP
Customer Service Representative
Mauser Packaging Solutions
Oakville, ON
- Full-time
1-3 years of customer service experience required
Added 1 month ago
ET
Représentant(e) au service à la clientèle – Logistique / Customer Service Representative – Logistics
ENERGY TRANSPORTATION GROUP
Montreal, QC
- Full-time
As a CSR, you will work closely with our Clients and Operations Team to support the day-to-day operations of their accounts. This is a fantastic opportunity to contribute to a dynamic and…
Added 1 month ago
GM
Director, Business Insights
Gore Mutual Insurance
Cambridge, ON
- Full-time
This role will develop defensible business cases and ROI models, to prioritize opportunity set and optimize financial outcomes. Guide market research, data aggregation and analytical…
Added 1 month ago
RS
Director Customer Logistics – Telecommunications Operations
Ryder Supply Chain Solutions
Rocky View No 44, AB · Mississauga, ON · CAN - Mississauga ON Mississauga Rd (Telus)
- Full-time
Shifts: Monday - Friday Daytime Hours. As a senior operations leader, flexibility is expected to support warehouse operations, leadership teams, and critical business initiatives in Ontario…
Added 1 month ago
PH
Registered Nurse, Operating Room Surgical Suite - BC Children’s Hospital Vancouver, BC
Provincial Health Services Authority
Vancouver, BC
- Full-time
CPR Training – Basic Cardiac Life Support (BCLS) – Level I.
Added 1 month ago
CW
Account Manager - Facility Solutions Manager
City Wide Facility Solutions
Remote, Canada
- Full-time
- Remote
The Facility Solutions Manager is responsible for the business operations of an assigned client contracted service area. This is an outside, B2B account management position that provides…
Added 1 month ago
CW
Account Manager - Facility Solutions Manager
City Wide Facility Solutions
Toronto, ON
- $45,000 to $125,000 CAD / year
- Full-time
The Facility Solutions Manager is responsible for the business operations of an assigned client contracted service area. This is an outside, B2B account management position that provides…
Added 1 month ago
M
Full-Time Crew Member 65 Gordon Street
McDonald's
Guelph, ON
- Full-time
We are more than just your local restaurant. We are a collection of hardworking small-business owners.
Added 1 month ago
T
Analytics Engineering - Principal - Toronto
Teragonia
Remote, Canada
- Full-time
- Remote
Teragonia's Value Orchestration Engineering (VOE) division bridges finance, consulting, and technology to support portfolio companies. We combine consulting rigor and AI to address complex…
Added 1 month ago
AA
Sales Pro
Advance Auto Parts
Brockville, ON
- $17.95 to $21.55 CAD / hour
- Full-time
Advanced level DIY sales position with expert knowledge of DIY business. The role has expert knowledge of store operations, advanced automotive system knowledge and parts knowledge. This…

Mauser Packaging Solutions

Customer Service Representative

Oakville, ON, Canada

Full-time

Apply on LinkedIn About employer

Applications open in a new tab.

Job details

Job type: Full-time
Experience: 1-3 years of customer service experience required
Posting language: English
Posted: Sep 17, 2026

Original job description

Responsibilities

JOB DESCRIPTION

Establish relationships with customers by communicating and resolving issues.
Responsible for order entry and/or maintenance for assigned accounts.
Review plant delivery schedules versus requested dates and resolves any conflicts. Tracks and communicates any changes and potential service issues to the customer.
Communicate order confirmations, changes and cancellations to both customers and internal BWAY team members.
Inform sales and operations of any unresolved service issues; Recommends corrective action to customer issues as necessary.
Reviews orders after shipment for billing accuracy and any quantity item errors.
Manages the issuing of credits, return authorizations and pallet returns.
Reviews inventory usage on stocked items, identifies and communicates items that have not tracked to plan.
Ensures that any customer complaints have been resolved in a satisfactory manner obtaining guidance/approval from supervisor when necessary.
Communicates with Planners, Sales Representatives, Pricing team and Plant Management as needed.
Prepares necessary reports for Plant Management and customers such as inventory and open order reports and tracks shipments associated with invoices
Processes plant claims which include any deductions for shortages, quality issues and any miscellaneous items.
Files any customer paperwork such as shipping documentation or customer orders in a timely fashion.
Performs other duties as assigned.

Requirements

Associate or Bachelor’s degree preferred but not required
Manufacturing experience is strongly preferred
1-3 years of customer service experience required
Microsoft Office Suite – basic to above-average computer skills including Excel
CRM experience preferred
Ability to perform basic quantitative skills required,
Ability to work with all areas of the business including plant and sales personnel.
Professional verbal and written communication
Strong customer service advocacy and problem-solving skills

About Us

Do you want to work with people who are dedicated to innovation and making the world a better place? Do you want to build a career with a company that provides opportunities for growth and development?

Mauser Packaging Solutions is that company.

Our mission is to help our customers achieve better sustainability with their packaging. And we do that by giving our people the opportunity to do important work, solve interesting problems and be part of a diverse, forward-looking team.

At Mauser Packaging Solutions, you can be proud to work for a company that’s always striving to innovate and serve customers better - and help them be better stewards of the environment.

Whether you’re a seasoned professional - or just beginning your career - there’s a place where you can help make a difference at Mauser Packaging Solutions. Join us!

Mauser Packaging Solutions is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

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More about this job

Responsibilities

The role involves managing customer relationships, processing orders, and resolving service issues while coordinating with internal teams like sales and operations. Additionally, the representative is responsible for inventory tracking, billing accuracy, and preparing reports for management.

Requirements

Candidates should have 1-3 years of customer service experience, with manufacturing industry experience being strongly preferred. Proficiency in Microsoft Office, particularly Excel, and basic quantitative skills are required, while an Associate or Bachelor's degree is preferred.

Skills

Customer Service
Order Entry
Inventory Management
Problem Solving
Microsoft Office Suite
Excel
CRM
Communication
Quantitative Skills
Billing Accuracy
Reporting
Data Entry

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Order Entry
Manufacturing
Inventory Management
Microsoft Office
Excel
CRM
Billing
Reporting
Plant Management
Logistics
Packaging
Sustainability
Data Analysis
Problem Solving
Communication

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Jobs in Canada