Customer service jobs in Canada

Explore customer service jobs in Canada. Choose a role or place to find work that fits.

Counted Oct 5, 2026

Hiring at a glance

View jobs

Open jobs: 1,748
Employers: 473

Advertised starting pay

Average starting payCAD / hour: $18.40Across 248 listings
Average starting payCAD / year: $47,017Across 36 listings

Employer-advertised starting pay, not employee salaries. Currencies and pay periods stay separate.

Where work happens

Remote: 2%32 listings
Hybrid: 7%128 listings
On-site: 91%1,586 listings

Not specified: <1% (2 listings)

Employers hiring include Circle K (241), Farm Boy Inc. (212), Shoppers Drug Mart (67).

Sources & calculation notes

These figures describe the listings on this role page at the date shown, not the whole job market. Listings can change.

Employer-listed minimums from at least 10 listings per currency and pay period. These are advertised starting amounts, not employee salaries. Jobs without a minimum and unusual amounts are excluded.

Hybrid and on-site classifications may be inferred from descriptions. Check the original ad. How we count

Customer service jobs in Canada

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Added 16 days ago
FB
Customer Service Representative
Farm Boy Inc.
Toronto, ON
- From $17.6 CAD / hour
- Part-time
Added 16 days ago
FB
Customer Service Representative
Farm Boy Inc.
Toronto, ON
- From $17.6 CAD / hour
- Part-time
Added 16 days ago
FB
Customer Service Representative
Farm Boy Inc.
Toronto, ON
- From $17.6 CAD / hour
- Part-time
Added 16 days ago
FB
Customer Service Representative
Farm Boy Inc.
Toronto, ON
- $17.6 CAD / hour
- Part-time
Added 16 days ago
FB
Customer Service Representative
Farm Boy Inc.
Toronto, ON
- $17.6 CAD / hour
- Part-time
Added 16 days ago
FB
Customer Service Representative
Farm Boy Inc.
Toronto, ON
- $17.6 CAD / hour
- Part-time
Added 16 days ago
FB
Customer Service Representative
Farm Boy Inc.
Toronto, ON
- $17.6 CAD / hour
- Part-time
Added 16 days ago
FB
Customer Service Representative
Farm Boy Inc.
Toronto, ON
- $17.6 CAD / hour
- Part-time
Added 16 days ago
FB
Customer Service Representative
Farm Boy Inc.
Toronto, ON
- From $18 CAD / hour
- Full-time
Added 16 days ago
FB
Customer Service Representative
Farm Boy Inc.
Toronto, ON
- $18 CAD / hour
- Full-time
Added 19 days ago
Overnight Customer Service Representative
Circle K
Conway, NS
As a Customer Service Representative, you will enjoy:
Added 27 days ago
LC
Customer Service Clerk Part Time Day
Loblaw Companies Limited
Charlottetown, PE
- Part-time
Added 16 days ago
GE
Customer Service Representative - Assistance Services $21.98/h
Global Excel Management
Windsor, ON
- Other
Are you a people person with a knack for providing excellent customer service? Are you interested in working in a multilingual and friendly environment that encourages personal and…
Added 18 days ago
RI
Specialist, Customer Service Representative
RXO, Inc.
Burnaby, BC
- Full-time
Added 21 days ago
Customer Service Assistant - Automotive Finishes
Sherwin-Williams
Mississauga, ON
The Customer Service Assistant works with the Assistant Branch Manager and Branch Manager to organize, plan, and implement strategies in a Sherwin-Williams Automotive Branch. This includes,…
Added 16 days ago
N
Seasonal Customer Service Representative
Nutrien
Vermilion, AB
- Temporary
Added 17 days ago
T
Bilingual Customer Service Representative, Investments
TEKsystems
Montreal, QC
- $27 CAD / hour
- Contract
Représentant bilingue du service à la clientèle, placements
Added 17 days ago
LV
Customer Service Representative I
Lee Valley Tools
Ottawa, ON
- Up to $19 CAD / hour
Added 17 days ago
FB
Customer Service Representative
Farm Boy Inc.
Ottawa, ON
- $17.95 CAD / hour
- Part-time
Added 17 days ago
R
Customer Service Representative
RBGlobal
Oshawa, ON
- Full-time
Here at IAA, an RB Global, Inc. company, excellent customer service is at our core. That's why our Customer Service Representatives play such a meaningful role in the operation of our…
Added 17 days ago
R
Customer Service Representative
RBGlobal
Acheson, AB
- Full-time
Here at IAA, an RB Global, Inc. company, excellent customer service is at our core. That's why our Customer Service Representatives play such a meaningful role in the operation of our…
Added 17 days ago
R
Building Material Customer Service Associate-Contract
RONA
Sudbury, ON · Greater Sudbury, ON
- Contract
We operate or service corporate and affiliated dealer stores. With a distinctive product and service offering and complementary store formats ranging from neighbourhood hardware stores to…
Added 17 days ago
IH
Customer Service Representative, Bilingual English/Spanish
Innovative Heating Technologies
MB · Oak Bluff, Manitoba
- Full-time
Added 17 days ago
FB
Customer Service Representative
Farm Boy Inc.
Toronto, ON
- $17.6 CAD / hour
- Part-time
Added 17 days ago
NS
Client Experience Specialist/ Customer Service Representative
National Seating & Mobility
Vernon, BC
- Full-time

Mauser Packaging Solutions

Customer Service Representative

Oakville, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Oct 17, 2026
Experience: 1-3 years of customer service experience required
Posting language: English
Posted: Sep 17, 2026

Original job description

Responsibilities

JOB DESCRIPTION

Establish relationships with customers by communicating and resolving issues.
Responsible for order entry and/or maintenance for assigned accounts.
Review plant delivery schedules versus requested dates and resolves any conflicts. Tracks and communicates any changes and potential service issues to the customer.
Communicate order confirmations, changes and cancellations to both customers and internal BWAY team members.
Inform sales and operations of any unresolved service issues; Recommends corrective action to customer issues as necessary.
Reviews orders after shipment for billing accuracy and any quantity item errors.
Manages the issuing of credits, return authorizations and pallet returns.
Reviews inventory usage on stocked items, identifies and communicates items that have not tracked to plan.
Ensures that any customer complaints have been resolved in a satisfactory manner obtaining guidance/approval from supervisor when necessary.
Communicates with Planners, Sales Representatives, Pricing team and Plant Management as needed.
Prepares necessary reports for Plant Management and customers such as inventory and open order reports and tracks shipments associated with invoices
Processes plant claims which include any deductions for shortages, quality issues and any miscellaneous items.
Files any customer paperwork such as shipping documentation or customer orders in a timely fashion.
Performs other duties as assigned.

Requirements

Associate or Bachelor’s degree preferred but not required
Manufacturing experience is strongly preferred
1-3 years of customer service experience required
Microsoft Office Suite – basic to above-average computer skills including Excel
CRM experience preferred
Ability to perform basic quantitative skills required,
Ability to work with all areas of the business including plant and sales personnel.
Professional verbal and written communication
Strong customer service advocacy and problem-solving skills

About Us

Do you want to work with people who are dedicated to innovation and making the world a better place? Do you want to build a career with a company that provides opportunities for growth and development?

Mauser Packaging Solutions is that company.

Our mission is to help our customers achieve better sustainability with their packaging. And we do that by giving our people the opportunity to do important work, solve interesting problems and be part of a diverse, forward-looking team.

At Mauser Packaging Solutions, you can be proud to work for a company that’s always striving to innovate and serve customers better - and help them be better stewards of the environment.

Whether you’re a seasoned professional - or just beginning your career - there’s a place where you can help make a difference at Mauser Packaging Solutions. Join us!

Mauser Packaging Solutions is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

Apply About employer

More about this job

Responsibilities

The role involves managing customer relationships, processing orders, and resolving service issues while coordinating with internal teams like sales and operations. Additionally, the representative is responsible for inventory tracking, billing accuracy, and preparing reports for management.

Requirements

Candidates should have 1-3 years of customer service experience, with manufacturing industry experience being strongly preferred. Proficiency in Microsoft Office, particularly Excel, and basic quantitative skills are required, while an Associate or Bachelor's degree is preferred.

Skills

Customer Service
Order Entry
Inventory Management
Problem Solving
Microsoft Office Suite
Excel
CRM
Communication
Quantitative Skills
Billing Accuracy
Reporting
Data Entry

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Order Entry
Manufacturing
Inventory Management
Microsoft Office
Excel
CRM
Billing
Reporting
Plant Management
Logistics
Packaging
Sustainability
Data Analysis
Problem Solving
Communication

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