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Added 20 mins ago
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Temporary Support Associate
Coach
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- Part-time
Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make…
Added 20 mins ago
C
Temporary Sales Associate
Coach
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- Part-time
Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make…
Added 20 mins ago
CO
Corporate Services Financial & Administration Manager
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Lethbridge, AB
- Full-time
…plans, allocates, and manages its resources. Reporting to the Director of Corporate Services, this position plays a central role in shaping the City’s financial strategy across multiple…
Added 20 mins ago
C
Temporary Sales Support Associate
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- Part-time
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Added 20 mins ago
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Childventures Early Learning Academy
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- $19.95 to $25.86 CAD / hour
…continuity and high-quality programming. Reporting to the Centre Director (or Team Mentor when assigned), this role supports curriculum delivery, ensures a safe and nurturing learning…
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Supply Classroom Educator
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Mississauga, ON
- $19.95 to $25.86 CAD / hour
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Added 49 mins ago
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- Full-time
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TT
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- Full-time
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Added 50 mins ago
Director, Water and Wastewater Infrastructure Management
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Kitchener, ON
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DEC III - Medical Laboratory Technology 2 Years Related Experience /
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Added 1 hour ago
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Added 1 hour ago
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Added 1 hour ago
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Added 1 hour ago
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Added 1 hour ago
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Added 1 hour ago
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MAV Beauty

Creator Community Assistant Manager

Vaughan, ON, Canada

Compensation: $70,000 - $85,000 per year · Full-time

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Job details

Pay: Compensation: $70,000 - $85,000 per year
Job type: Full-time
Apply by: Nov 4, 2026
Posting language: English
Posted: Oct 5, 2026

Original job description

Brands: Marc Anthony and Sky Organics / Renpure

Location: Vaughan, Ontario (regular 4-day in office presence; travel within Canada and to the US)

Reports to: Creator & Earned Media Director

Compensation: $70,000 - $85,000 per year

About MAV Beauty

MAV Beauty is a fast-growing, global beauty company with a portfolio of high-performance brands across haircare, personal care, and beauty-led wellness, including Marc Anthony True Professional, Cake Beauty, Renpure, and Sky Organics. We operate in a creator-first, social-first beauty world where brands are built through community, consistency, and cultural relevance - not one-off campaigns.

As we evolve our marketing model across Canada and the US, we are investing in long-term creator relationships and community-led growth to drive sustained visibility, relevance, earned momentum, and, increasingly, sales across our brands.

The Opportunity

The Creator Community Assistant Manager is a foundational role within MAV’s creator-first operating model. This role owns the full creator lifecycle for our brand communities - discovery, onboarding, seeding, activation, retention, and advocacy - ensuring creators are actively nurtured, supported, and re-engaged over time rather than treated as transactional partners.

This is a relationship-driven role with a strong operational backbone. Success is measured by creator retention, repeat posting, seeding-to-post conversion, and long-term advocacy - and, as our affiliate and social commerce programs scale, by the sales our creator community drives. Owned social channels serve as the visible home of the community rather than the primary focus of the role.

The Creator Community Assistant Manager works closely with Creator & Earned Media, our PR and influencer agencies, Social Media, Brand, and eCommerce teams to turn creator ecosystems into durable brand assets that compound in value over time.

Who You Are

You are:

Relationship-driven and community-obsessed, energized by managing people - not just content
Organized and operationally strong, comfortable tracking details across hundreds of creators and multiple brands at once
Highly empathetic and communicative, with a natural instinct for follow-up and care
Data-curious: you want to know which creators post, which don’t, and why - and you use that to make decisions
Commercially minded, with a working understanding of how creator content drives discovery and purchase on platforms like TikTok, Instagram, and Amazon
Hands-on and unfussy - happy to open boxes, pack out mailers, and do the “unsexy” work that makes great community engines possible

You understand that in modern beauty marketing, retention beats reach.

Key Responsibilities

Creator Community Ownership & Retention

Own and manage brand-specific creator communities as long-term ecosystems, not campaign lists
Build and maintain a tiered community structure (e.g., core advocates, rising creators, new and test creators) with a clear engagement cadence and benefits for each tier
Lead creator onboarding, including welcome communications, brand and product education, and clear expectations on content, tagging, and disclosure
Drive repeat engagement through always-on touchpoints: early access to launches, product feedback loops, surprise-and-delight moments, and exclusive community experiences
Monitor creator health (responsiveness, posting frequency, sentiment) and run re-engagement or offboarding for lapsed creators
Identify high-potential creators and graduate them into ambassador, paid, affiliate, or co-creation opportunities in partnership with the Creator & Earned Media Manager

Creator Discovery & Recruitment

Source and vet new creators across TikTok, Instagram, YouTube, and emerging platforms, prioritizing brand fit, audience quality, and content craft over follower count
Screen creators for brand safety, audience authenticity, and alignment with each brand’s values and target consumer
Build a diverse, balanced pipeline of nano, micro, and mid-tier creators, hair and beauty professionals, and experts across Canada and the US
Manage opt-in outreach and maintain a steady recruitment pipeline to offset natural churn and support upcoming launches

Seeding, Gifting & Creator Operations

Plan and execute seeding calendars aligned to launches, seasonal moments, and brand priorities
Physically manage product for creator programs: receive and unbox inventory, kit and pack out mailers, prepare outbound shipments, and keep sample and gifting inventory organized and accurate
Coordinate shipping (including cross-border shipments to the US), replenishments, and creator product requests, tracking product and shipping costs against budget
Coordinate seeding with PR and influencer agencies to avoid duplicated outreach and ensure clear ownership of every creator relationship
Maintain the creator CRM as the single source of truth: contact details, tier, send history, posting history, rates, and content rights status
Track live content, secure usage rights, and ensure creators follow disclosure requirements (Ad Standards Canada and FTC guidelines)

Affiliate & Social Commerce (Emerging – scaling as programs launch)

Support the setup and day-to-day management of creator affiliate programs (e.g., ShopMy, LTK, Amazon Creator Connections, or similar), including creator recruitment, onboarding, and commission tracking
As TikTok Shop and other social commerce channels launch for our brands, manage the affiliate creator program: outreach through platform affiliate tools, sample request approvals, targeted collaborations, and content follow-up
Convert top-performing organic creators into commission-based partners, and identify affiliate creators worth nurturing as long-term brand advocates
Track commerce performance, including affiliate-attributed sales/GMV, sample-to-content conversion, and content-to-sale performance, and share insights with Brand and eCommerce teams
Stay current on social commerce platform policies, tools, and best practices, and recommend program improvements as the channel grows

Events & Creator Experiences

Plan and support creator events, brand trips, desksides, and community experiences in Canada and the US, in partnership with PR agencies and internal teams
Provide on-site event support, including setup, product displays, creator check-in, content capture, and breakdown
Manage creator invite lists, RSVPs, and post-event follow-up to turn in-person moments into sustained content and relationships

Community-Led Owned Social Support (Secondary Focus)

Support owned social channels as the visible hub of the creator and brand community
Curate creator-generated content for reposting and amplification, and maintain a UGC library organized by brand, product, and rights status
Monitor comments, DMs, and brand mentions, escalating insights or issues as needed
Help ensure owned channels reflect active, credible, creator-led brand participation without owning full social content strategy

Measurement & Reporting

Maintain a monthly creator community dashboard by brand, tracking community health, content output, and (as programs scale) commerce performance
Clearly separate in-house community results from agency-driven and paid activity so performance is accurately attributed
Turn data into action: recommend which creators to grow, re-engage, or retire, and which products, briefs, and moments drive the strongest response
Contribute creator sentiment, product feedback, and trend insights to monthly reviews and quarterly business reviews

Cross-Functional Partnership

Work closely with the Creator & Earned Media Director and Brand team to align community activity with broader earned, influencer, and paid strategies
Partner with PR and influencer agencies on events, mailers, and earned moments, with clear lines between agency-owned and in-house creator relationships
Share community insights and product feedback with Brand, Social, Innovation, and eCommerce teams to inform content, launches, and commerce moments
Partner with interns or coordinators to execute high-volume community and operational tasks

Success Measures

KPIs are set by brand and reviewed monthly. For newly tracked metrics, a baseline period is established before hard targets are set. Success in this role is measured across four areas:

Operational Excellence (fully within the role’s control)

On-time execution of seeding calendars, shipments, and creator requests
Speed and consistency of creator follow-up
CRM accuracy and completeness, with content and rights captured for every live post

Community Health

Active community size by brand and tier
Creator retention rate and repeat posting rate
Seeding-to-post conversion rate and time-to-post
Opt-in and response rates, and re-engagement of lapsed creators

Content & Visibility

Volume of creator content and rights-cleared UGC
Earned impressions, engagement, and earned media value (EMV) from community content
Contribution to brand share of voice and positive sentiment

Commerce (as affiliate and social commerce programs scale)

Number of active affiliate creators
Affiliate-attributed sales/GMV and return on product and commission investment
Sample-to-content conversion and content-to-sale performance

Qualifications & Experience

2–4+ years of experience in community management, influencer relations, creator partnerships, or social support (beauty or lifestyle preferred)
Experience running creator seeding programs and managing creators, influencers, or talent communities at scale
Familiarity with creator management platforms (e.g., Traackr, GRIN, CreatorIQ, Aspire, Later, Dash Hudson, or similar) and strong Excel/Google Sheets skills
Working knowledge of TikTok, Instagram, and YouTube creator ecosystems; experience with affiliate platforms or TikTok Shop is a strong asset
Understanding of influencer disclosure requirements (Ad Standards Canada, FTC) and content usage rights
Strong organizational and communication skills, with comfort managing multiple brands and priorities at once
Passion for beauty, content, and the creator economy
Bachelor’s degree in Marketing, Communications, or a related field preferred

Working Conditions & Physical Requirements

This role includes a regular hands-on, physical component: receiving, opening, and unpacking product shipments; packing and kitting creator mailers; and preparing outbound shipments
Ability to lift and carry boxes up to 25 lbs (11 kg) and to stand for extended periods during pack-outs and events
Regular in-office presence in Vaughan is required to manage product inventory and pack-outs
Travel within Canada and to the United States is required for creator events, brand activations, and industry moments, and may occasionally include evenings and weekends
Must hold a valid passport and be able to travel to the United States

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More about this job

Responsibilities

Own the creator lifecycle across brand communities, including discovery, onboarding, product seeding, engagement, retention, and advocacy. Coordinate creator operations, affiliate and social commerce programs, events, content rights, and performance reporting in partnership with internal teams and agencies.

Requirements

Candidates should have 2–4+ years of experience in community management, influencer relations, creator partnerships, or social support, ideally in beauty or lifestyle, and experience managing creator seeding programs at scale. The role calls for familiarity with creator management platforms and social platforms, strong organizational and communication skills, knowledge of disclosure and content rights requirements, and a preferred bachelor’s degree in a related field.

Skills

Creator Community Management
Creator Recruitment
Influencer Relations
Creator Seeding
Relationship Management
Creator Retention
Affiliate Marketing
Social Commerce
Creator CRM Management
Content Rights Management
Performance Reporting
Event Coordination
Inventory and Shipping Operations
Excel and Google Sheets
Cross-Functional Collaboration

Visa sponsorship

Not detected in the job text

Keywords

Creator Community
Influencer Relations
Creator Partnerships
Creator Seeding
Creator Retention
TikTok
Instagram
YouTube
Amazon Creator Connections
ShopMy
LTK
TikTok Shop
Traackr
GRIN
CreatorIQ
Aspire
Later
Dash Hudson
Affiliate Marketing
Social Commerce
Creator CRM
User-Generated Content
Content Usage Rights
Ad Standards Canada
FTC Guidelines
Earned Media Value
Creator Events
Community Health Metrics
Cross-Border Shipping
Beauty and Personal Care

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