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Added 19 mins ago
Functional Analyst - FICO
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Montreal, QC
As an SAP FICO Analyst, you will play a key role in our customers' digital transformation, supporting them in their financial processes. On the project, you will be able to optimize an…
Added 33 mins ago
Business Systems Analyst
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$60 to $80 CAD / hour
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Client Onboarding specialist
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Toronto, ON
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As an Analyst in the Client Onboarding & Service team, your primary focus will involve supporting clients within your portfolio on all day-to-day service and support requests. You will be…
Added 1 hour ago
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SOTI extends secure mobility management to provide a flexible solution for comprehensive management and security of all mobile devices and connected peripherals deployed in an organization.
Added 12 hours ago
Business Analyst – Senior - RQ11684
S M Software Solutions Inc
Toronto, ON
Internship
We are seeking a Senior Business Analyst with extensive experience in business analysis, system analysis and design, data discovery and profiling, healthcare-related public sector projects,…
Added 12 hours ago
Business Analyst – Senior - RQ11684
S M Software Solutions Inc
Toronto, ON
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We are seeking a Senior Business Analyst with extensive experience in business analysis, system analysis and design, data discovery and profiling, healthcare-related public sector projects,…
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Business Analyst – Senior - RQ11684
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Business Analyst – Senior - RQ11545
S M Software Solutions Inc
Toronto, ON
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Business Analyst – Senior - RQ11545
S M Software Solutions Inc
Toronto, ON
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We are seeking a Senior Business Analyst to work as part of the Project Management & Program Delivery project team. The successful candidate will collaborate with the core project team,…
Added 12 hours ago
Business Analyst – Senior - RQ11545
S M Software Solutions Inc
Toronto, ON
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We are seeking a Senior Business Analyst to work as part of the Project Management & Program Delivery project team. The successful candidate will collaborate with the core project team,…
Added 13 hours ago
Salesforce Business Analyst II
The University of British Columbia
Vancouver, BC
$7,158.42 to $10,292.25 CAD / month
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Added 14 hours ago
Functional Analyst
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Bus Systems Analyst V
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Cloud Analyst
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Business Analyst
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…across British Columbia, is seeking an experienced Business Analyst for a 6-month contract, with the possibility of…

Maven Workforce Inc.

Client Onboarding specialist

Toronto, ON, Canada

Job type: Contract
Apply by: Nov 29, 2026
Posting language: English
Posted: Sep 30, 2026

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Original job description

ONLY Canadian Citizen

Job Description

As an Analyst in the Client Onboarding & Service team, your primary focus will involve supporting clients within your portfolio on all day-to-day service and support requests. You will be accountable to successfully onboard new Large Corporate clients and perform after-sales service support to Large Corporate customers, both internal and external, understanding the client needs and taking responsibility for the coordination and execution of account maintenance and cash management solution requests, providing relevant recommendations when appropriate while acting as a key interface to internal partners in order to facilitate solutions that proactively meets clients’ needs. You will actively be engaged in maintaining relationships with various internal and external stakeholders with a key focus on streamlining and simplifying the client experience.

As a key extended member of the relationship team, you will help strengthen new and existing client relationships and will help drive the client’s value proposition. You will ensure all interactions with clients and internal stakeholders contain information that is accurate and complete. You will also ensure dealings with assigned clients involve prompt responses to questions, enquiries or issues in order to provide best in class service.

The client enables the work environment most optimal for you to thrive in your role. You’ll have the flexibility to manage your work activities within a hybrid work arrangement where you’ll spend 2 days per week on-site, while other days will be remote.

How You’ll Succeed

Client Service – As an integral member of the client deal team, act as the main point of contact for an assigned base of Large Corporate clients on general support inquiries and requests. Work closely with Relationship Managers, Cash Managers and other internal stakeholders to support client requests. Work with clients directly to help answer commonly asked questions and inquiries on items such as account inquiries, account entitlements, capabilities of products, services and more.

Account Support – Coordinate changes to account information and signing authorities as well as changes to existing Cash Management products. Identify opportunities for cross-selling and further client penetration/increase in share of wallet. Maintain an organized record of requests to measure the progress of outstanding/overdue items and provide clients/internal stakeholders, with updates on the status of requests. Follow up with internal groups on outstanding requests to ensure timely completion of overdue items.

Onboarding – Coordinate and lead requests that involve onboarding a new legal entity for new and existing client clients as well as new cash management product implementations. Provide clients with the required documentation to be executed in order to implement the requested account & cash management solution(s). Follow up and maintain communication throughout the transition with all partners to ensure that clients’ solutions are delivered in a timely and seamless manner. Interpret, validate and obtain the required information to complete the necessary implementation forms for internal and external client requests. Ensure all mandatory documentation such as Product Legal Agreements, and signed Payment Product Settlement Limit documentation (with supporting evidence of credit existence) are received prior to proceeding with the transition.

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More about this job

Responsibilities

Serve as the main contact for assigned large corporate clients, responding to service requests and coordinating account maintenance and cash management changes. Lead onboarding and product implementation activities, ensure required documentation is complete, and coordinate with internal and external partners to deliver solutions promptly.

Requirements

The posting requires Canadian citizenship. It does not specify education, years of experience, or other formal qualifications; the role calls for client service, account support, onboarding coordination, and effective collaboration with stakeholders.

Skills

Client Service
Client Onboarding
Account Support
Cash Management
Account Maintenance
Request Coordination
Documentation Validation
Cross-Selling
Client Communication
Issue Resolution
Process Improvement
Implementation Coordination
Record Keeping

Visa sponsorship

Not detected in the job text

Keywords

Large Corporate Clients
Client Onboarding
Client Service
Account Maintenance
Cash Management
Account Information
Signing Authorities
Cash Management Products
Legal Entity Onboarding
Product Implementation
Product Legal Agreements
Credit Verification
Client Requests
Relationship Managers
Cash Managers
Stakeholder Coordination
Cross-Selling
Share Of Wallet
Documentation
Implementation Forms
Hybrid Work

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