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Added 3 days ago
Quoting/Pricing Specialist
Pinnacle | Executive & Professional Search
Winnipeg, MB
Full-time
Step into a Quoting & Pricing Specialist role where you’ll manage incoming quotation requests, prepare accurate quotes, and maintain pricing information in support of business needs and…
Added 1 month ago
Technical Quoting Specialist
Regal Rexnord
Langley (District), BC · Langley, British Columbia, Canada
Full-time
…Industry for over 50 years. We are currently seeking a talented Quoting Specialist to join our team in Langley,…
Added 25 days ago
Business Growth Specialist (Inbound Sales)
Summit
Kelowna, BC · Winnipeg, MB
The Business Growth Specialist is a full-cycle inbound sales role dedicated to helping commercial clients secure the right insurance solutions quickly and confidently. You are responsible…
Added 1 month ago
Inside Sales
Kings Energy Services
Nisku, AB
Full-time
…solution? Kings Energy Services is looking for an Applications Specialist (Inside Sales) to support customers, create accurate quotes and estimates, and help grow sales across our product…
Added 1 month ago
Account Specialist
Genuine Parts Company
Hamilton, ON · UAPINC
Full-time
The Account Specialist drives sales, identifies, and generates opportunities for various types of customers. This role partners with Account Representatives within an assigned territory to…
Added 7 days ago
Parts Specialist
Nors
Winnipeg, MB
We are looking for a Parts Specialist to join our Parts team in Winnipeg, MB.
Added 9 days ago
CS Operations & Onboarding Specialist
Maximizer Services Inc.
Vancouver, BC
We are on the search for a CS Operations & Onboarding Specialist! We are seeking someone ready to roll up their sleeves to support our Revenue Operations team. Reporting to our Sales…
Added 6 months ago
Kitchen Design- Installation Services Sales Specialist
J.D. Irving, Limited
Sydney Indian Reserve No. 28A, NS · Sydney, NS
Full-time
The Installation Sales Specialist role is ideal for someone who enjoys working directly with customers, building relationships, and guiding projects from initial conversation through to…
Added 6 months ago
Kitchen Design- Installation Services Sales Specialist
Kent Building Supplies
Sydney, Nova Scotia
Full-time
The Installation Sales Specialist role is ideal for someone who enjoys working directly with customers, building relationships, and guiding projects from initial conversation through to…
Added 8 hours ago
Customer Service Specialist - 6 months contract
Manufacturing Job Site
Regina, SK
Contract
Added 18 hours ago
Installation Services Sales Specialist
J.D. Irving, Limited
Stellarton, NS
Full-time
The Installation Sales Specialist role is ideal for someone who enjoys working directly with customers, building relationships, and guiding projects from initial conversation through to…
Added 1 day ago
Learning Assistant - Chestermere Lake Middle School
Rocky View Schools
Chestermere, AB
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Assists in exercising, adaptive physical education, range of motion programs and fine and gross motor skills development as directed by a specialist and monitored by a teacher.
Added 1 day ago
Temporary Learning Assistant - R.J. Hawkey School
Rocky View Schools
Airdrie, AB
Temporary
Assists in exercising, adaptive physical education, range of motion programs and fine and gross motor skills development as directed by a specialist and monitored by a teacher
Added 2 days ago
Marketing Specialist
IMS Innovative Mining Services Inc - Metal Wear Solutions
Chilliwack, BC
Full-time
The Marketing Specialist is responsible for planning, developing and executing marketing initiatives that directly support IMS’s sales, growth and brand objectives.
Added 2 months ago
Community Support Workers – OP-26-133
Ongwanada
Kingston, ON
Internship
Please submit a Cover Letter and Resume quoting the Competition number to:
Added 2 days ago
Term Learning Assistant - Heloise Lorimer School
Rocky View Schools
Airdrie, AB
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Assists in exercising, adaptive physical education, range of motion programs and fine and gross motor skills development as directed by a specialist and monitored by a teacher
Added 2 days ago
RV Parts & Accessories Specialist
Traveland RV Supercentre
Langley (District), BC · Langley, BC
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The RV Outfitter / Parts & Accessories sales specialist is a Parts Department position responsible for selling, quoting, and coordinating RV accessories and upgrade packages. Approximately…
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Groups Specialist
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Toronto, ON
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Groups Specialist (Europe, South Pacific, Asia, Latin American or North American Specialists)
Added 12 days ago
CAC036: Intl Pricing Spclst
FedEx Trade Networks Transport and Brokerage
Toronto, ON
$48,391 to $75,610 CAD / year
Full-time
Using the pricing tools (of which the Pricing Specialist will have in-depth knowledge), prepares quotes and presents in a way that is professional and in line with the company’s strategy
Added 3 days ago
CNC Applications Engineer, Advanced Machining Specialist
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$40 to $45 CAD / hour
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Support estimating and quoting by providing accurate machining cycle times
Added 3 days ago
Senior Workplace Design Specialist
CTI Working Environments Inc.
Mississauga, ON
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Reporting to the Manager of Design Solutions Studio, we are hiring a Senior Workplace Design Specialist to join our growing team in Mississauga. You will translate workplace requirements…
Added 3 days ago
Spécialiste principal(e), Opérations de ventes / Senior Sales Operations Specialist
Acumatica
Montreal, QC
Full-time
We are looking for a Sales Operations Specialist to join our Sales Operations team and support the continued growth and evolution of our commercial organization.
Added 6 months ago
Permanent Casual Treatment Counsellor – OP-26-45
Ongwanada
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Added 3 days ago
Bobcat Territory Sales Specialist
Brown's Industrial Sales
Cold Lake, AB
Full-time
Brown’s Industrial Sales is looking for a driven, relationship-focused Bobcat Territory Sales Specialist to grow our Bobcat equipment business throughout Cold Lake and the Lakeland region.
Added 4 days ago
Spécialiste principal(e), Opérations de ventes / Senior Sales Operations Specialist
Acumatica
Montreal, QC
Full-time
We are looking for a Sales Operations Specialist to join our Sales Operations team and support the continued growth and evolution of our commercial organization.

Maximizer Services Inc.

CS Operations & Onboarding Specialist

Vancouver, BC, Canada

Pay: $65,000 - $75,000 CAD
Experience: 3+ years of relevant experience in customer success, onboarding, renewals, or revenue operations within a SaaS/CRM or related industry.
Posting language: English
Posted: Sep 11, 2026

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Original job description

We are on the search for a CS Operations & Onboarding Specialist! We are seeking someone ready to roll up their sleeves to support our Revenue Operations team. Reporting to our Sales Operations Manager, you will be responsible for driving process improvement and automation across the customer lifecycle, project-managing customer onboarding from kickoff through go-live, owning renewals and CSM responsibilities for our smaller accounts, and serving as the first line of support for our Renewals and Customer Success inbox and ticketing queue.

What you’ll do:

Process Improvement & Automation
1. Serve as the RevOps planner for the Customer Success team - own automation initiatives and drive continuous process improvements and workflow optimization across the customer lifecycle.
2. Lead process improvement and administration projects with our regional Business Partners, ensuring our processes scale cleanly as the partner network grows.
3. Act as a trusted point of contact for our EMEA Business Partner network, providing guidance on tools, process, and account questions to help them succeed with their customers.
Onboarding Program Management
1. Act as project manager for new customer onboarding, partnering with Professional Services to build and roll out onboarding processes and documentation for key accounts.
2. Coordinate end-to-end onboarding for new customers, from initial contact through go-live and beyond.
3. Act as the primary point of contact for customers during onboarding, resolving questions and concerns promptly.
4. Partner with Sales, Customer Success, Professional Services, Customer Support, and Business Partners to ensure cross-functional alignment and resolve onboarding issues.
5. Build and maintain onboarding plans, timelines, and documentation to keep every project on schedule.
6. Track project progress and provide regular status updates to customers and internal stakeholders, including recurring syncs with Business Partners and Professional Services.
Renewals & Customer Success
1. Serve as CSM for a portfolio of smaller accounts (under $10K ARR), managing product requests, demos, upsell opportunities, and churn prevention.
2. Act as the focal point for data-related requests - backups, selective data restoration, and account splits - from quoting through fulfillment and customer communication.
3. Ensure data integrity and reliable information flow across our billing and CRM systems.
Support Operations
1. Serve as the first point of contact for the Renewals/Customer Success inbox and support ticketing queue.
2. Monitor, triage, and assign incoming tickets across the team.
3. Own SOP approvals and documentation for the team.

What you’ll bring:

3+ years of relevant experience in customer success, onboarding, renewals, or revenue operations within a SaaS/CRM or related industry.
Proven project management skills, with experience building and managing onboarding plans, timelines, and cross-functional stakeholders.
A track record of managing multiple priorities in a deadline-driven environment with a high degree of autonomy in a fast-paced, rapidly changing environment.
Accuracy, analytical skills, and attention to detail, especially when handling account and billing data.
Strong communication and relationship-management skills, comfortable acting as a primary point of contact for customers and internal stakeholders alike.
Experience triaging and resolving tickets in a helpdesk/ticketing tool (e.g., Zendesk) is an asset.
Familiarity with CRM, billing, and quoting systems, and comfort learning new internal tools quickly.

Why you should apply:

💰 Competitive Salaries with RRSP matching program
🏝 Generous paid vacay and sick days
💻 A powerful Laptop
📚 Budget for courses, books, and personal development
❤️ Peer to peer recognition and rewards
🍹 Team building events, happy hours and more
🧒🏻 Flexible & hybrid work

About Maximizer

Maximizer was launched in a garage on Vancouver Island in 1987, evolving through the development of early contact management systems (CMS), through sales force automation (SFA) technologies, right to today’s sophisticated customer relationship management (CRM) systems. Along the way, we have pioneered many of today’s technologies. Over this 30-year history we have attracted over 100,000 customers from around the world, and 1 million users.

Today, we are one of the few CRM providers in the world who can deploy our software in all three environments of on-premise, private or shared cloud, while providing access via a desktop/laptop, via a mobile device, or using the Maximizer app.

Ultimately, however, we are successful because for over three decades we have proven we know how to help customers do three things: secure new customers; retain them for the long term; and maximize the repeat business from them.

Equal Opportunity Employer

We are an equal opportunity employer. We do not discriminate based on race, faith, colour, cultural background, gender, sexual orientation, age, marital status, or disability status. We thank all applicants for their interest, however, only those selected for an interview will be contacted.

Salary Range

$65,000 - $75,000 CAD

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More about this job

Responsibilities

You will drive process improvement and automation across the customer lifecycle while managing customer onboarding from kickoff to go-live. Additionally, you will serve as a Customer Success Manager for smaller accounts and act as the primary point of contact for the support ticketing queue.

Requirements

Candidates must have 3+ years of experience in customer success, onboarding, or revenue operations within a SaaS environment. Strong project management, analytical skills, and proficiency with CRM and billing systems are required.

Skills

Process improvement
Automation
Project management
Customer onboarding
Renewals
Customer success
Data integrity
Ticketing
SOP documentation
Relationship management
CRM
Billing systems
SaaS
Stakeholder management
Analytical skills

Benefits

Competitive salaries
RRSP matching program
Generous paid vacation
Sick days
Laptop
Budget for courses
Books
Personal development
Peer to peer recognition
Team building events
Happy hours
Flexible work
Hybrid work

Visa sponsorship

Not detected in the job text

Keywords

CS Operations
Onboarding Specialist
Revenue Operations
RevOps
SaaS
CRM
Customer Lifecycle
Automation
Project Management
EMEA Business Partner
Professional Services
Renewals
Churn Prevention
Data Integrity
SOP
Zendesk
Helpdesk
Billing Systems
Quoting Systems
Customer Success
Account Management
Upsell
Workflow Optimization
Stakeholder Management
Cross-functional Alignment

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