Jobs in Ontario

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Added 11 mins ago
S
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Maximum Dental

Treatment Coordinator

Ottawa, ON, Canada

Full-time

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Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 25, 2026
Posting language: English
Posted: Oct 26, 2026

Original job description

Company Description

Maximum Dental supports general dental offices by helping them keep more treatments in-house, with a focus on surgery, endodontics, and IV sedation. The team collaborates closely with referring practices to provide efficient, high-quality care for patients requiring advanced procedures. Maximum Dental emphasizes clear communication, streamlined workflows, and a supportive environment for both clinical and administrative team members. The practice values professionalism, patient-centered service, and strong partnerships with local dental offices.

Role Description

The Treatment Coordinator is a full-time, on-site role based in Ottawa, ON. This position is responsible for guiding patients through their treatment journey, including reviewing proposed dental procedures, explaining options, and answering questions about clinical recommendations and financial arrangements. Day-to-day tasks include coordinating treatment plans with the clinical team, verifying and explaining insurance coverage, preparing estimates, scheduling appointments, and ensuring timely follow-up. The role also involves maintaining accurate patient records, communicating with referring offices, and delivering consistent, respectful customer service to support a positive patient experience. The Treatment Coordinator works closely with dentists, specialists, and administrative staff to ensure treatments are organized efficiently and patients feel informed and supported.

Qualifications

Ability to develop and coordinate comprehensive Treatment Planning, including reviewing clinical recommendations and presenting options clearly to patients.
Knowledge of Insurance processes, including verification of benefits, estimating coverage, and explaining financial responsibilities.
Strong Customer Service skills, with a focus on empathy, professionalism, and maintaining a positive patient experience.
Excellent Communication abilities, both verbal and written, for interacting with patients, clinical teams, and referring offices.
Understanding of Dental Care procedures and terminology to support accurate treatment explanations and scheduling.
Prior experience in a dental or healthcare administrative role is preferred.
Proficiency with practice management software and basic computer applications.
Strong organizational skills, attention to detail, and ability to manage multiple cases simultaneously.
Ability to work collaboratively in an on-site clinical environment and maintain confidentiality in accordance with privacy regulations.
Access to a vehicle and willingness to work at various location within the Ottawa area each day.

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More about this job

Responsibilities

Guide patients through proposed dental treatments by explaining clinical recommendations, options, insurance coverage, and financial arrangements. Coordinate treatment plans, estimates, scheduling, records, follow-up, and communication with clinical teams and referring offices.

Requirements

Candidates should have strong communication, customer service, organizational, and multitasking skills, along with knowledge of dental procedures and insurance processes. Prior dental or healthcare administrative experience is preferred; proficiency with practice management software, confidentiality, access to a vehicle, and willingness to travel among Ottawa-area locations are also required.

Skills

Treatment Planning
Dental Insurance Verification
Insurance Coverage Estimation
Patient Communication
Customer Service
Dental Care Knowledge
Appointment Scheduling
Patient Record Management
Treatment Coordination
Organization
Attention To Detail
Multitasking
Practice Management Software
Confidentiality
Team Collaboration
Patient Follow-Up

Visa sponsorship

Not detected in the job text

Keywords

Treatment Coordination
Treatment Planning
Dental Procedures
Dental Terminology
Insurance Verification
Benefits Verification
Coverage Estimates
Financial Arrangements
Patient Records
Appointment Scheduling
Patient Follow-Up
Referring Offices
Practice Management Software
Customer Service
Patient-Centered Care
Confidentiality
Privacy Regulations
Dental Administration
Healthcare Administration
Ottawa

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Jobs in Ontario