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Added 12 mins ago
VS
Cook (Full-time)
Vancouver Society of Children s Centres
Vancouver, BC
- Up to $25.31 CAD / hour
- Full-time
The Cook reports to the Food Services Manager.
Added 12 mins ago
BG
Purchasing Agent
BV GLAZING
Concord, ON
- $50,000 to $60,000 CAD / year
- Full-time
Ensure all the purchasing activities comply with corporate policies, legal regulations, and quality standards; resolve order discrepancies or defective goods with suppliers.
Added 12 mins ago
BG
SERVICE TECHNICIAN - BRITISH COLUMBIA
BV GLAZING
Burnaby, BC
- $65,000 to $75,000 CAD / year
- Full-time
Report daily to Service Manager using daily work logs, deficiency tracking software, email and order databases.
Added 12 mins ago
TE
Marketing Manager
THE EMPIRE LIFE INS. CO
Kingston, ON · Toronto, ON
- Full-time
- Contract
Empire Life is looking to hire a Group Marketing Manager to join our Marketing team! We are actively seeking candidates to fill a current, open position.
Added 27 mins ago
LV
Order Processing Associate - Seasonal
Lee Valley Tools
Ottawa, ON
- Up to $19.3 CAD / hour
- Full-time
- Temporary
As an Order Processing Associate, you will join our modern, efficient distribution center and play a key role in the preparation of Lee Valley’s products for distribution to customers and…
Added 27 mins ago
FE
Warehouse/Counter Clerk
Franklin Empire Inc
Windsor, ON
- Up to $40,000 CAD / year
- Full-time
Under the supervision of the manager and / or supervisor of the warehouse, the warehouse clerk has to perform tasks related to receiving, shipping, maintenance warehouse and merchandising…
Added 27 mins ago
FE
Credit Analyst
Franklin Empire Inc
Kitchener, ON · Toronto, ON
- $50,000 to $60,000 CAD / year
The credit analyst is responsible for undertaking administrative support for the Credit Manager, notably in dealing with accounts receivable and credit issues for the clientele of our…
Added 27 mins ago
GN
Rituals Artisan
Groupe Nordik
Winnipeg, MB
- Part-time
Reporting to the Rituals Manager, the Rituals Artisan will participate in bringing the Ritual Experiences to a higher level and ensure our guests have an unforgettable quality time in our…
Added 27 mins ago
GN
Part-time Ritual Artisan
Groupe Nordik
Whitby, ON
- Part-time
…and engage in our Rituals Program. Reporting to the Rituals Manager, the Ritual Artisan will participate in bringing the Ritual Experiences to a higher level to ensure our guests have…
Added 27 mins ago
AI
Marketing Coordinator
AutoCanada Inc.
Edmonton, AB
- Full-time
…is an operations first role for someone who enjoys bringing order to fast moving work. Your value is in creating clarity, maintaining momentum, identifying risks early, and helping the…
Added 27 mins ago
NS
Inside Sales Account Manager - Kitchener/Waterloo Area
Next Supply
Vaughan, ON
- Full-time
The Inside Sales - Account Manager enhances customer and co-worker experiences by being the key point of contact between Next and plumbing Contractors to grow the customer base and increase…
Added 42 mins ago
BC
Warehouse Worker-Afternoon Shift
Bunzl Can
Victoria, BC
- Full-time
Assist other warehouse workers in completing tasks as requested by the Warehouse Manager or immediate supervisor
Added 1 hour ago
H(
Sr. Analyst, Securities Operations (14-month contract)
HOOPP (Healthcare of Ontario Pension Plan)
Toronto, ON · CA ON Toronto
- $103,000 to $153,000 CAD / year
- Full-time
…arise and identify when to further escalate the issue to the Manager. This may require delegating work to junior staff in order to resolve issues…
Added 1 hour ago
HM
Medical office manager
Hardin Medical Clinic Inc.
Fort McMurray, AB
- From $36 CAD / hour
- Full-time
- On-site
Added 1 hour ago
SI
Service Supervisor - SFI Red Deer
Stream-Flo Industries
AB · Red Deer County, AB
- Full-time
Assist with competency evaluations of service, in conjunction with the Manager and Training Department.
Added 1 hour ago
A
Territory Manager, Facial Aesthetics - Quebec City and surrounding regions - 14 month contract
AbbVie
Quebec, QC
- Contract
…expertise. Share this market intelligence information with district manager and respective team members, in order to achieve alignment, to anticipate environmental change and to optimize…
Added 1 hour ago
PC
Financial manager
Progenics Cordblood Cryobank Inc.
North York, ON
- From $63 CAD / hour
- Full-time
- On-site
Coordinate the organization’s financial operations and budget activities in order to optimize financial performance
Added 1 hour ago
HI
Technical Sales Manager
Hillmar Industries Ltd.
Delta, BC
- Full-time
Added 1 hour ago
Daycamp Site Director
YMCA of Northeastern Ontario
Sudbury, ON · Greater Sudbury, ON
Under the leadership of the Manager of Day Camps & Community Development, the Team Lead – Day Camp is responsible for assisting with the planning and development of day camp programs and…
Added 2 hours ago
GC
Account Manager (Electrical)
GRAYBAR CANADA
Oshawa, ON
- Full-time
Graybar Canada has an exciting career opportunity available. We are currently seeking an Account Manager (Electrical) to join our Oshawa, ON branch.
Added 2 hours ago
BM
Lube Bay Foreman
Birch Mountain Enterprises
Fort McMurray, AB
- Full-time
Reporting to the Maintenance Manager and operating from the Fort McKay Industrial Park, the Lube Bay Foreman is responsible for supervising and directing the daily activities of a team of…
Added 2 hours ago
TB
Shift manager - fast food restaurant
Taco Bell
Huntsville, ON
- From $19.6 CAD / hour
- Full-time
- On-site
Added 2 hours ago
FR
Condominium Manager
FirstService Residential Canada
Toronto, ON
- Full-time
The Property Manager will perform functions ensure properties are maintained and operated in accordance with company objectives and facilitate solutions to problems between communities and…
Added 3 hours ago
W
Sr. Software Development Engineer / Principal, Software Development Engineer
Workday
Vancouver, BC · Canada, BC, Vancouver
- Full-time
…vision and direction of the platform alongside the engineering manager. You will play a central role in making critical design decisions, driving outcomes across the team, and setting a…
Added 3 hours ago
PH
Translation Services Coordinator
Public Health Ontario
Toronto, ON
- Full-time
Supports manager in development and implementation of PHO operational policies, processes, best practices, tools and resources to promote compliance with FLS.

MCAP

Bilingual Sr. Training Specialist

Toronto, ON, Canada

Salary Range: $67,000 - $77,000 · Full-time

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Job details

Pay: Salary Range: $67,000 - $77,000
Job type: Full-time
Apply by: Nov 8, 2026
Posting language: English
Posted: Oct 9, 2026

Original job description

This position is responsible for planning, organizing, designing and delivering various employee training solutions designed to support the business objectives

Internal Training Consulting

Manage Learning & Development email inbox
Administration of online procedure manual(s)
Document and update processes and procedures (business’ and internal) as required
Draft and distribute communications to keep staff informed of products, policies, technology changes, upcoming training events, and new initiatives
Participate in corporate initiatives to build a positive learning culture throughout MCAP
Research current trends to stay informed on industry best practices (training, business, and technology) and opportunities in order to provide appropriate recommendations
Seek and provide peer feedback on training delivery, design, and development

Training Needs Analysis

Consult with Single Family stakeholders to determine business’ performance gaps
Determine and recommend most appropriate training solution(s), based on target audience, number of participants, geographical location, budget, etc.
Identify any operational risk(s) present within the training request
Determine how employees will be supported on the job

Design

Consult with Subject Matter Expert (SME) to determine and compile training content (learning points and objectives)
Leverage existing training materials where possible to utilize in the development of new materials
Organize content into programs, courses, topics, and objectives
Design course outlines for instructor-led training and e-Learning training modules
Leverage adult learning principles and fundamental learning strategy to ensure transfer of knowledge (teach, show, do, evaluate)
Determine most suitable method(s) of delivery to meet the needs of the learner and business unit
Consult with Instructional Design team to ensure training solution is aligned to design plan
Design training programs for multiple business units

Development

Develop training solution based on design plan – training needs analysis, content document, design document, pre-built templates, existing materials
Seek and provide peer feedback on training material development
Obtain sign-off from business unit leaders throughout development of the training solution
Develop training schedule to support learners’ knowledge transfer
Conduct a program pilot (dry run) when possible and revise materials as necessary to ensure accuracy and effectiveness of delivery
Maintain training materials (job aids, program guides, procedures, evaluations, e- learning modules) to ensure alignment with business’ processes
Develop training programs for multiple business units

Implement Training Programs

Schedule logistics of training delivery – participants list, training schedule, facilities/room bookings, resources – to meet business’ training needs
Review materials prior to training to ensure accuracy and effectiveness of delivery
Organize and set up the learning environment and supporting materials in preparation for the training session
Facilitate virtual and in-class training to satisfy learning objectives
Maintain professional disposition, appropriate body language, and confident demeanor to ensure expert delivery
Establish expectations of learners, and reinforce positive and negative behaviours
Provide opportunities for engagement and participation, in keeping with adult learning principles
Check in with learners throughout the session to confirm understanding and to foster learning
Recognize participants’ various learning styles, and adapt training style accordingly
Document learner observations and provide feedback to participants’ leaders
Deliver training programs to multiple business units

Evaluation of Training

Distribute reaction surveys (level 1), knowledge assessments (level 2) and monitor on- the-job performance (level 3) to evaluate effectiveness of training
Summarize and distribute knowledge assessment results to the participants’ leader(s)
Analyze feedback to assess effectiveness and impact of training solution
Adjust training solution as required to improve upon results

Project Management

Maintain awareness of business unit goals, objectives, strategies, procedures and technology changes
Analyze data, identify trends, and minimize obstacles that stand in the way of job performance and success
Provide subject matter expertise and impact analysis on major projects and business opportunities; anticipate next steps and mitigate potential risks
Demonstrate expert skills in end-to-end project management and ownership, including proactive updates to manager/stakeholders throughout project
Build and maintain strong relationships with all internal and external customers
Review established processes to ensure validity and effectiveness, provide recommendations for efficiencies and implement for improvement where required
Ensure polished communication, organizational skills and detail orientation

Bilingualism in French and English is required for this position in order to interact with, support, and/or provide services to French-speaking and non-French-speaking colleagues, managers, and other staff members within the company, located inside and/or outside the province of Quebec.

What You Bring To The Team

Minimum 3 years of industry experience
Minimum 2 years of Learning & Development experience
Exceptional interpersonal skills
Exceptional communication skills (verbal and written)
Excellent organizational and time management skills
Expert in Outlook, Word, Excel, PowerPoint and SharePoint applications
Strong aptitude in managing competing priorities
Autonomously carries out duties with integrity and takes accountability for decisions and results
Excellent analytical and problem-solving skills
Critical thinking and consideration of holistic business impacts
Strong cross-departmental relationships
Ability to coach, mentor, and support staff (new employees, cross-trainees, and peers) to close knowledge and/or skill gaps and resolve difficult or unusual issues
College diploma/University degree, preference in Education/Adult Learning
Bilingual French and English is required

Position #: req2271

Employment Status: Permanent Full Time

Location: Toronto, Montreal, Waterloo, Vancouver, Calgary

Number Of Openings: 1

Department: Residential

Internal Job Title: Sr. Training Specialist

Salary Range: $67,000 - $77,000

Bilingual Premium: $5,000 (annually)

If this sounds like you and you are looking to be a part of one of Canada’s largest independent mortgage finance companies, then we want to hear from you!

Apply About employer

More about this job

Responsibilities

Plans, designs, develops, and delivers employee training programs across multiple business units, including virtual and classroom sessions. Evaluates training effectiveness, maintains learning materials and procedures, and manages training projects in partnership with business stakeholders.

Requirements

Requires at least three years of industry experience and two years of Learning and Development experience, along with strong communication, organizational, analytical, and project management abilities. A college diploma or university degree is preferred, particularly in Education or Adult Learning, and fluency in French and English is required.

Skills

Learning And Development
Training Needs Analysis
Instructional Design
Adult Learning Principles
Training Facilitation
Project Management
Stakeholder Management
Communication
Organization And Time Management
Data Analysis
Problem-Solving
Coaching And Mentoring
Process Improvement
Microsoft Outlook
Microsoft Word
Microsoft Excel

Visa sponsorship

Not detected in the job text

Keywords

Learning And Development
Training Needs Analysis
Instructional Design
Adult Learning Principles
Employee Training
Training Program Design
Training Delivery
E-Learning
Virtual Training
Classroom Training
Learning Evaluation
Knowledge Assessments
Reaction Surveys
Project Management
Stakeholder Management
Process Documentation
Procedure Manuals
Operational Risk
Performance Gaps
Knowledge Transfer
Microsoft Outlook
Microsoft Word
Microsoft Excel
Microsoft PowerPoint
SharePoint
Mortgage Finance
Banking
Financial Services
Insurance
French-English Bilingualism

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