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MCAP

Sr. Manager, Commercial Portfolio Management

Toronto, ON, Canada

Pay: Salary Range: $115,000 - $130,000
Job type: Full-time
Experience: Minimum 6 years of commercial mortgage experience (primarily comprised of asset management, default and credit related functions)
Posting language: English
Posted: Sep 23, 2026

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Original job description

Sr. Manager, Commercial Portfolio Management

MCAP at a Glance

Joining MCAP means you will be a part of our diverse workforce of highly talented individuals who are recognized for their expertise and success! At MCAP, your professional expertise, commitment to teamwork and passion for service excellence are recognized and rewarded with competitive total rewards offering, a career with continuous learning and development (formal & informal training), and exciting opportunities in a dynamic, entrepreneurial environment.

The Role

The role is responsible for the administration and oversight of loans insured under various CMHC multi-residential and social housing programs, with an understanding of applicable CREFC guidelines related to CMBS transactions and reporting requirements.

Leveraging their commercial mortgage knowledge and experience, the incumbent contributes to the ongoing growth and management of MCAP’s commercial mortgage portfolio while supporting established quality assurance, risk management, and compliance standards.

CMHC Renewals

Provide ongoing reporting on the CMHC renewal book to Commercial Mortgages Investment Committee with the goal of maximizing both retention and profitability.
Review and approve maturing CMHC loans that are within the incumbent’s delegated authority limits.
As required, support CMG Loan Servicing in completing the execution and registration documents required under the terms of the approved renewal.

Loan Modifications (i.e. assumption, corporate reorganization, release of security)

Prioritize and allocate loan modification requests to the analyst team and ensure timely processing of requests
Assist with any ongoing due diligence items required to successfully complete the modification.
Ensures loan medication requests are completed in accordance with established timelines and internal procedures by allocating work and providing technical guidance as required.
Approve loan modification requests within delegated authority

Portfolio Management

Preparation and oversight of the watchlist that is presented monthly to the Commercial Mortgages Investment Committee
For loans on the watchlist, monitoring and confirming that Borrower’s execute on their commitments to rectify issue(s) that caused the loan to be on the list. (examples Loan Deferrals are recovered, properties damaged by fire are rebuilt, property taxes are brought current etc.)

Default Management

Management of a portfolio of non-performing mortgages compliant with the terms established by MCAP’s investors, CMBS requirements and CMHC guidelines with monthly reporting presented to the Commercial Mortgages Investment Committee.
Collect relevant material to formulate a well-reasoned action plan which is to be circulated for review and approval. To review periodic progress reports consistent with company policy and MCAP’s contractual obligations to its investors and stakeholders.
Independently carry out the terms of approved action plans while maintaining regular dialogue with borrowers, investors, lawyers, property managers, appraisers and realtors as may be required.
Analyze borrower covenants pertaining to default accounts and assess prospects for recovery, work out plan etc. and make recommendation to Director for approval.
Ability to independently oversee monthly cashflow, operating statements, capex etc. for default properties.
Negotiate settlements with borrower covenants per the terms of covenant recovery contracts with our investors or as obligated by CMHC.
Submit monthly arrears report to CMHC
Property management, negotiate & hire 3rd party servicer to manage and maintain property as a mortgage in possession.
Negotiate and execute Listing Agreement, Purchase & Sale Agreement.
Oversees analysts in managing defaulted loans, including legal proceeding, reporting, and execution of workout strategies.
Provide guidance and oversight to ensure consistency, accuracy, and adherence to internal policies and external requirements.

Management, Investor, Rating Agency and Regulatory Reporting

Receive and review regular Precision LM system-generated reports including matured and maturing loans, projected maturities, narrative arrears, non-performing arrears status, and event action items.
Prepare and provide regular management, investor, insurer and regulatory reporting per established parameters or contractual obligations on a monthly, quarterly, semi-annual or annual basis.
Receive, review and consolidate periodic reporting for CMBS accounts as Master and Special servicer and consolidate for submission to the reporting agent.
Maintain and update a tracking system within the Precision LM mortgage system for ongoing and recurring portfolio management duties and surveillance activities.
Track, consolidate and present MCAP’s portfolio management activities to external rating agencies on a regular basis. Respond to rating agency requests on an ad hoc basis as required.

Educational/ Market Knowledge

Review and critically assess mortgage-related publications including appraisals, capitalization rate surveys, environmental investigative summaries and building condition assessment reports.
Maintain current knowledge of commercial real estate, CMHC programs, CMBS requirements, and industry practices necessary to perform portfolio management and default-related responsibilities.
Continuing education, good working knowledge and awareness of commercial real estate, CMHC policies and procedures, CMBS requirements pertaining to the commercial mortgage portfolio including reporting, Pooling and Servicing Agreements, CREFC best practices and the Controlling Class Representative for securitized transactions.
Actively participate in regularly scheduled department or divisional meetings and planning sessions for information, education, review, drafting and refinement of processes, mitigation of risk, skill development and personal career enhancement.

Lead and Manage Staff

Support and champion the company’s Vision, Mission and Values as set out in the Strategic Plan both internally and externally within the industry.
Provide leadership, direction and motivation to staff in order to facilitate the achievement of goals and objectives.
Monitor and manage workloads and resources to meet deadlines and service levels.
Identify staff’s strengths to provide suitable career paths.
Establish goals and provide guidance to encourage development of employees.
Conduct performance reviews to provide staff with feedback.
Develop staff in keeping with succession planning and ongoing business requirements.

Key Success Factors

Superb organizational skills to ensure Borrower requests are handled in a timely manner and ongoing reporting which have specific deadlines are met.
Negotiating skills when dealing with CMHC maturing loans balancing the needs for retention and profit maximization while partnering with the CMG origination team.
Communication and coordination with investment management and servicing to ensure renewed loans can be sold and securitized within CMB designated pools.
Diligent portfolio surveillance to identify potential problem loans early and mitigate exposure to losses.
Resiliency in the area of mortgage enforcement/default management given the potential protracted time frame for resolution.

What You Bring To The Team

Minimum 6 years of commercial mortgage experience (primarily comprised of asset management, default and credit related functions)
Excellent leadership and communication skills to deliver a positive people management experience
Thorough knowledge of conventional commercial loan underwriting for office, retail, industrial and multi-family real estate and other forms of commercial real estate
Strong working knowledge and understanding of CMHC policies and procedures related to multi-unit residential properties
Good understanding of securitization process, CREFC guidelines and CMBS reporting requirements
Experience in default management and resolution of overdue loans and applicable CMHC and CREFC (wherever applicable) guidelines on loan monitoring, collection, reporting restructuring is preferred
University Degree in Business/Commerce/Economics/Accounting or combination of related experience
Having an Accounting and/ or CFA designation is considered an asset. Candidates working towards completion of a designation will be considered

If this sounds like you and you are looking to be a part of one of Canada’s largest independent mortgage finance companies, then we want to hear from you!

Be A Part Of Something Great

MCAP is Canada’s largest independent Mortgage Finance company with over $150 billion in assets under management providing mortgage solutions for residential and commercial properties. For over 35 years, MCAP originates, trades, securitizes and services mortgages in offices across Canada. MCAP originates residential mortgages exclusively through the mortgage broker channel as we believe that a professional mortgage broker is a consumer's best option and MCAP actively promotes the services of mortgage brokers across the country. MCAP is also a leader in the Canadian residential construction lending market with over 25 years in the business. Our teams of dedicated professionals serve a variety of developer, construction and lender clients across Canada.

Position #: req2199

Employment Status: Permanent Full Time

Location: Toronto; Ontario

Number Of Openings: 1

Department: Commercial Mortgage

Internal Job Title: Sr. Manager, Portfolio Management

Salary Range: $115,000 - $130,000

The above information in this description has been designed to indicate the general nature and level of work performed by employees in the position. It is not designated to contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

MCAP provides equal opportunities for all applicants and is committed to fostering an inclusive, accessible environment, where all employees feel valued, respected and supported throughout the recruitment and employment process. If you require accommodation, we will work with you to meet your needs.

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More about this job

Responsibilities

The Senior Manager is responsible for the administration and oversight of commercial mortgage portfolios, including CMHC-insured loans and CMBS transactions. They will lead a team to manage loan modifications, monitor watchlist accounts, and execute default management strategies while ensuring regulatory and investor reporting compliance.

Requirements

Candidates must have a minimum of 6 years of commercial mortgage experience, specifically in asset management, default, and credit functions. A university degree in Business, Commerce, Economics, or Accounting is required, with professional designations like Accounting or CFA considered an asset.

Skills

Portfolio management
Default management
CMHC policies
CMBS reporting
Loan underwriting
Risk management
Leadership
Financial reporting
Negotiation
Asset management
Credit analysis
Regulatory compliance
Team management
Strategic planning

Benefits

Competitive total rewards
Continuous learning and development
Formal and informal training

Visa sponsorship

Not detected in the job text

Keywords

Commercial Mortgage
Portfolio Management
CMHC
CMBS
CREFC
Asset Management
Default Management
Loan Servicing
Underwriting
Financial Reporting
Risk Management
Compliance
Precision LM
CFA
Accounting
Real Estate
Securitization
Investment Committee
Mortgage Enforcement
Capitalization Rate
Appraisals
Due Diligence
Strategic Planning
Team Leadership
Performance Management

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