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Added 15 mins ago
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McCANN Canada

Account Director

Toronto, ON, Canada

Pay: The salary range for this position is $90,000 - $100,000 per year.
Job type: Full-time
Apply by: Oct 29, 2026
Experience: Minimum of 7 years experience in a client service role in an agency
Posting language: English
Posted: Sep 29, 2026

Apply About employer

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Original job description

The Role

We are looking for a passionate, spirited Account Director to join our team here in Toronto. The addition to our team will be someone who can independently run initiatives, and support in the brand’s annual planning. They will take a leadership role on the day-to-day management of the client’s business, looking beyond their marketing needs and acting as an extension to the marketing team. Most importantly, they will be an instrumental partner to our creative, strategy and production teams, working together daily to champion big ideas and make them a reality.

The Team

The McCann Toronto Business Leadership team is a collective of brave, nimble and smart individuals capable of rising to any occasion. Our goal is to create work that allows brands to play a meaningful role in consumers’ lives.

What you will do…

Manage internal team, agency resources and workflow process
Take an active role in building a positive agency culture
Primary contact with senior clients, providing clients with innovative short and long term strategic marketing guidance
Fully understand all aspects of the client’s business and the competitive business environment
Take the lead role in building the clients business, generating new strategies for agency-client partnerships
Identify and proactively lead new business opportunities for the client
Ensure that team writes clear effective briefs for creative effectiveness
Develop effective strategies to motivate creative excellence while maintaining strategic course
Assist in building and championing integration across integrated agency partners
Ensure that agency team produces all client work with highest level of quality, on time and on budget
Provide council to team and client on communication projects
Ensure that strategies are being met on multiple on-going campaigns
Overall fiscal responsibility for estimates, budgets and billings
Contribute to building an effective team
Provide input into staffing plans, budgets and promotions
Take an active role in developing all direct reports, providing mentorship and conducting on-going performance evaluations
Assist in new business initiatives

Who you will have…

Minimum of 7 years experience in a client service role in an agency
1 year Account Director level experience preferred
QSR category experience is an asset
Branding and retail experience is also an asset
Ideal applicant would have been involved in multiple integrated campaigns
Solid understanding of agency and creative process
Track record of building strong client relationships
An EQ that makes other EQ’s jealous
Continually drive for results and highest quality standards
Highly developed interpersonal and communication skills
Demonstrated fiscal management skills
Ability to keep composure in high stress situations
Experienced people manager, demonstrating strong mentoring abilities
Superior organizational and time management skills with a strong attention to detail
Demonstrated strategic thinker with ability to lead the day to day
Solid understanding of business and current marketplace
Ability to design and deliver presentations with a creative flare
Proficient in MS office

The salary range for this position is $90,000 - $100,000 per year. Compensation will be determined based on qualifications, relevant experience, and internal equity.

McCann Canada uses artificial intelligence in our recruitment process to enhance job postings and streamline the screening and selection of prospective candidates. Our team will then review top applicants, ensuring that human judgement guides our hiring decision.

This posting represents an active vacancy that we are currently hiring for.

The Company

McCann Canada is committed to a diverse workforce as an Employment Equity employer (Women, People with Disabilities, Aboriginal Peoples, and Visible Minorities) and aims to maintain an inclusive and equitable workplace where employees feel valued, respected, and supported. If you require an accommodation, we would be happy to work with you to meet your needs.

Notice: Online Hiring Scams

Please be aware that individuals not associated with McCann Canada have fraudulently used our name and branding to solicit applications for fake jobs, to conduct fake job interviews, and/or to make fake job offers.

McCann Canada will never contact you from a personal email account (@gmail.com, @hotmail.com, etc.) nor ask for money in exchange for recruitment services such as background screenings, equipment costs, etc. No financial information will be requested for recruitment purposes (bank account, credit card details, etc.). Interviewers will not ask for confidential or personal information (driver’s license or passport, a social security number, credit card, or banking information). Interviews are conducted in person or via web conferencing, not through text or messaging apps (Whatsapp, Messenger, SMS, etc.).

If you have provided personal information in connection with a fake job offer or interview and you are concerned, we suggest you take appropriate action and contact local law enforcement in your area.

Apply About employer

More about this job

Responsibilities

Lead day-to-day client account management, provide strategic marketing guidance, and develop initiatives that grow the client’s business and strengthen the agency partnership. Manage agency teams, workflows, budgets, and campaign quality while mentoring direct reports and collaborating with creative, strategy, production, and partner teams.

Requirements

Requires at least 7 years of agency client-service experience; Account Director-level experience is preferred, and experience with integrated campaigns is expected. Candidates should bring strong client relationship, strategic, fiscal, communication, organizational, and people-management skills; QSR, branding, and retail experience are assets.

Skills

Strategic Marketing
Account Management
Integrated Campaign Management
Team Leadership
People Management
Mentoring
Budget Management
Fiscal Management
Creative Briefing
Business Development
Presentation Skills
Communication
Organization
Time Management
Microsoft Office

Visa sponsorship

Not detected in the job text

Keywords

Account Management
Client Service
Business Leadership
Strategic Marketing
Annual Planning
Integrated Campaigns
Creative Briefs
Creative Process
Agency-Client Partnerships
Business Development
Client Relationships
Workflow Management
Agency Resources
Campaign Management
Budgeting
Estimates
Billings
Fiscal Management
People Management
Mentoring
Performance Evaluations
Staffing Plans
Presentations
Microsoft Office
Advertising Services
QSR
Branding
Retail

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