Find work in Canada.

525,135 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added just now
C
Automotive Consumer Affairs Specialist - Tier 3 (On-Site)
Concentrix
Chatham-Kent, ON · Chatham, ON
- Full-time
As an Automotive Consumer Affairs Specialist - Tier 3, you’ll join an organically diverse team from around the globe where all members contribute to and support each other’s success and…
Added just now
Customer Service Specialist
DSV
Brampton, ON
Job Posting Title: Customer Service Specialist
Added 15 mins ago
RC
Candidate Eligibility Coordinator
Royal College of Physicians and Surgeons of Canada
Ottawa, ON
- Full-time
…members and the vision remains to advance the learning for specialist physicians to deliver the best health care for all. The Royal College partners with patients, Fellows, residents, and…
Added 15 mins ago
RM
Payroll Specialist
Regional Municipality of Peel
Canada
- Other
As part of our Human Resources team, the Payroll Specialist plays a critical role in ensuring employees are paid accurately and on time so they can focus on delivering essential services to…
Added 31 mins ago
BG
Compensation Specialist
Berean Group International, Inc.
Montreal, QC
- Contract
2. Conducts analysis of compensation and benefits programs to support their effectiveness and competitiveness. Identifies trends, issues, and potential opportunities and provides data and…
Added 31 mins ago
CO
Job ID #32290: Building Code Specialist
City of Hamilton
Hamilton, ON
- Full-time
…talented and ambitious staff who embody our values of sensational service, courageous change, steadfast integrity, collective ownership and being engaged empowered employees. Help us…
Added 31 mins ago
CO
Job ID #32315: Supervisor, Cybersecurity
City of Hamilton
Hamilton, ON
- Full-time
…the Manager, considering control effectiveness, integration, support requirements, operational risk and cost. Supports the Manager in communicating approved security objectives,…
Added 31 mins ago
CO
Job ID #32314: Supervisor, IT Infrastructure
City of Hamilton
Hamilton, ON
- Full-time
Allocates infrastructure resources and capacity-based services according to approved priorities, service demand, operational risk and demonstrated team capability. Balances operational…
Added 31 mins ago
CO
Job ID #32295: Manager, Cybersecurity
City of Hamilton
Hamilton, ON
- Full-time
…talented and ambitious staff who embody our values of sensational service, courageous change, steadfast integrity, collective ownership and being engaged empowered employees. Help us…
Added 31 mins ago
CO
Job ID #32316: Senior Business Process Analyst
City of Hamilton
Hamilton, ON
- Full-time
Reporting to the Corporate Security Planning Specialist, this position is responsible for ensuring effective daily operation, records management and analyzing and devising complex business…
Added 46 mins ago
JI
Contractor Sales-Plumbing Specialist
J.D. Irving, Limited
Moncton, NB
- Full-time
Plumbing Sales Specialists partner with Contractor Sales Associates to support the sales process with specialized knowledge. As knowledgeable sales professionals, contractor sales…
Added 46 mins ago
JI
Contractor Sales-Plumbing Specialist
J.D. Irving, Limited
Saint John, NB
- Full-time
Plumbing Sales Specialists partner with Contractor Sales Associates to support the sales process with specialized knowledge. As knowledgeable sales professionals, contractor sales…
Added 46 mins ago
JI
Contractor Sales-Plumbing Specialist
J.D. Irving, Limited
Moncton, NB
- Full-time
Plumbing Sales Specialists partner with Contractor Sales Associates to support the sales process with specialized knowledge. As knowledgeable sales professionals, contractor sales…
Added 1 hour ago
BG
Compensation Specialist
Berean Group International, Inc.
Montreal, QC
- $55 to $57 CAD / hour
- Contract
2. Conducts analysis of compensation and benefits programs to support their effectiveness and competitiveness. Identifies trends, issues, and potential opportunities and provides data and…
Added 1 hour ago
Surveyor - MEC & Existing Ship Surveys
Lloyds Register
Halifax, NS
Carry out appropriate tasks and offer informed guidance to support service delivery in your area of experience, while ensuring adherence to budget limits and contractual obligations.
Added 1 hour ago
GC
Business Development Specialist, Energy & eMobility
GRAYBAR CANADA
Dartmouth, NS
- Full-time
Graybar Canada has an exciting career opportunity available. We are currently seeking a Business Development Specialist-Energy and E-mobility to join our Atlantic Regional Office in…
Added 1 hour ago
SD
Spécialiste Beauté, rémunéré(e) à l’heure temps plein Quarts de travail flexibles Embauche feu vert
Shoppers Drug Mart
Montreal, QC
- Full-time
Toujours accorder la priorité au client et offrir un service à la clientèle de qualité supérieure.
Added 2 hours ago
RM
M.L.T. Charge - Quality
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Full-time
To display this page you need a browser with JavaScript support.
Added 2 hours ago
GL
Technical sales specialist
Groupe LD
Saguenay, QC
- Full-time
Consult with clients after sale to provide ongoing support
Added 2 hours ago
GO
School Wellness Specialist (FNSB)
Government of Yukon
Old Crow, YT
- Full-time
The School Wellness Specialist works in collaboration with the Vuntut Gwitchin First Nation and school staff, while receiving clinical oversight from Student Support Services, to provide a…
Added 2 hours ago
GO
School Wellness Specialist (FNSB)
Government of Yukon
Ross River, YT
- Full-time
The School Wellness Specialist works in collaboration with the Kaska Dena First Nation and school staff, while receiving clinical oversight from Student Support Services, to provide a broad…
Added 2 hours ago
GO
School Wellness Specialist (FNSB)
Government of Yukon
Pelly Crossing, YT
- Full-time
The School Wellness Specialist works in collaboration with Selkirk First Nation and school staff, while receiving clinical oversight from Student Support Services, to provide a broad range…
Added 2 hours ago
AF
Child Development Specialist
Allies for Every Child
Montreal, QC · Urban agglomeration of Montreal, QC
- Full-time
Support Family and Community Specialist in assisting, guiding and educating each family during transition process to a preschool, Head Start Program and or Kindergarten.
Added 3 hours ago
NB
Private Wealth Advisor (1859)
National Bank of Canada
Quebec, QC
- Full-time
…Private Banking 1859 team means acting as a preferred financial specialist for wealthy clients. This job allows you to have a positive impact on our organization, thanks to your skills in…
Added 3 hours ago
NB
Senior Advisor Cybersecurity
National Bank of Canada
Montreal, QC
- Temporary
Security Operations Centre at National Bank means serving as a specialist in

McCANN Canada

Digital Strategist

Toronto, ON, Canada

The salary range for this position is $75,000 - $90,000 per year. · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: The salary range for this position is $75,000 - $90,000 per year.
Job type: Full-time
Apply by: Nov 26, 2026
Experience: 4-6 years of experience in digital strategy, customer experience strategy, UX strategy, CRM strategy, digital consulting, product strategy, or a related field.
Posting language: English
Posted: Oct 27, 2026

Original job description

The Role

The Digital Strategist is responsible for developing digital strategies that help clients create more effective, connected, and customer-centric experiences across owned digital channels. Reporting to the Digital Director, you will translate business objectives, audience insights, customer needs, and market opportunities into channel strategies, journey frameworks, and digital roadmaps that drive meaningful business outcomes.

This role focuses on websites, mobile apps, email programs, digital products, self-service tools, and customer journeys across owned digital channels. Social media and paid media are supported by dedicated specialist teams and are not a focus of this role.

The ideal candidate combines strategic thinking, customer experience expertise, and digital ecosystem knowledge with the ability to turn complex business and customer challenges into clear, actionable recommendations.

What You Will Do

Develop digital channel strategies and customer experience recommendations across websites, mobile applications, email programs, portals, self-service tools, and other owned digital touchpoints.
Create customer journey maps, audience frameworks, experience blueprints, and digital roadmaps that align customer needs with business objectives.
Evaluate digital experiences and identify opportunities to improve engagement, usability, conversion, adoption, retention, and overall channel effectiveness.
Conduct strategic assessments, audits, stakeholder interviews, competitive reviews, workshops, and planning engagements to uncover opportunities for growth and optimization.
Leverage customer research, audience insights, analytics findings, and market trends to inform strategic recommendations.
Design customer journey frameworks that identify opportunities to improve experiences across channels, moments, and touchpoints.
Collaborate with UX, content, CRM, analytics, creative, and technology teams to develop integrated recommendations and connected customer experiences.
Develop recommendations related to digital governance, content ecosystems, personalization, customer journeys, digital products, and cross-channel experience design.
Support digital transformation initiatives and help clients improve how channels, experiences, technologies, and teams work together.
Prioritize strategic recommendations based on customer value, business objectives, organizational readiness, technical feasibility, and expected impact.
Facilitate stakeholder workshops, discovery sessions, and strategic planning engagements.
Monitor evolving customer expectations, digital trends, emerging technologies, and industry best practices.
Prepare and present strategic recommendations, journey frameworks, roadmaps, workshop outcomes, and executive presentations to clients and internal teams.

Who You Are

4-6 years of experience in digital strategy, customer experience strategy, UX strategy, CRM strategy, digital consulting, product strategy, or a related field.
Strong understanding of digital ecosystems and how websites, applications, content, email, customer data, and customer journeys work together to create connected experiences.
Experience developing customer journey maps, audience frameworks, digital roadmaps, governance models, and strategic recommendations.
Experience facilitating stakeholder workshops, discovery engagements, interviews, and strategic planning exercises.
Understanding of customer experience design, UX methodologies, service design principles, personalization strategies, digital product experiences, and CRM ecosystems.
Ability to interpret analytics, customer insights, research findings, and market trends to inform strategic recommendations and decision-making.
Experience translating business objectives, customer needs, and organizational challenges into actionable recommendations and implementation roadmaps.
Familiarity with analytics, CRM, customer data, personalization, and experience platforms.
Ability to balance customer needs, business priorities, technical constraints, and organizational realities when developing recommendations.
Strong analytical, problem-solving, facilitation, and strategic thinking skills.
Excellent PowerPoint, presentation, storytelling, and communication abilities.
Comfortable presenting to senior client stakeholders and facilitating strategic discussions and workshops.
Collaborative, proactive, curious, and adaptable, with a passion for improving digital experiences and customer outcomes.

The salary range for this position is $75,000 - $90,000 per year. Compensation will be determined based on qualifications, relevant experience, and internal equity.

McCann Canada uses artificial intelligence in our recruitment process to enhance job postings and streamline the screening and selection of prospective candidates. Our team will then review top applicants, ensuring that human judgement guides our hiring decision.

This posting represents an active vacancy that we are currently hiring for.

The Company

McCann Canada is committed to a diverse workforce as an Employment Equity employer (Women, People with Disabilities, Aboriginal Peoples, and Visible Minorities) and aims to maintain an inclusive and equitable workplace where employees feel valued, respected, and supported. If you require an accommodation, we would be happy to work with you to meet your needs.

Notice: Online Hiring Scams

Please be aware that individuals not associated with McCann Canada have fraudulently used our name and branding to solicit applications for fake jobs, to conduct fake job interviews, and/or to make fake job offers.

McCann Canada will never contact you from a personal email account (@gmail.com, @hotmail.com, etc.) nor ask for money in exchange for recruitment services such as background screenings, equipment costs, etc. No financial information will be requested for recruitment purposes (bank account, credit card details, etc.). Interviewers will not ask for confidential or personal information (driver’s license or passport, a social security number, credit card, or banking information). Interviews are conducted in person or via web conferencing, not through text or messaging apps (Whatsapp, Messenger, SMS, etc.).

If you have provided personal information in connection with a fake job offer or interview and you are concerned, we suggest you take appropriate action and contact local law enforcement in your area.

Apply About employer

More about this job

Responsibilities

Develop digital channel strategies, customer journey frameworks, and roadmaps for owned digital experiences, including websites, apps, email, portals, and self-service tools. Assess customer and business needs, facilitate stakeholder engagements, and present prioritized recommendations that improve digital experiences and business outcomes.

Requirements

Requires 4–6 years of experience in digital strategy, customer experience, UX, CRM, product strategy, digital consulting, or a related field, along with experience creating journey maps, roadmaps, and strategic recommendations. Candidates should understand digital ecosystems, customer research and analytics, UX and service design, CRM and personalization, and be skilled in facilitation, analysis, communication, and presenting to senior stakeholders.

Skills

Digital Strategy
Customer Experience Strategy
Customer Journey Mapping
Digital Roadmapping
UX Strategy
Service Design
CRM Strategy
Digital Ecosystem Strategy
Audience Insights
Analytics Interpretation
Stakeholder Facilitation
Strategic Planning
Personalization
Digital Governance
Presentation and Storytelling
Cross-Functional Collaboration

Visa sponsorship

Not detected in the job text

Keywords

Digital Strategy
Customer Experience
Owned Digital Channels
Websites
Mobile Applications
Email Programs
Digital Products
Self-Service Tools
Customer Journey Mapping
Audience Frameworks
Experience Blueprints
Digital Roadmaps
UX Methodologies
Service Design
CRM Ecosystems
Customer Data
Personalization
Digital Governance
Analytics
Customer Research
Audience Insights
Market Trends
Competitive Reviews
Stakeholder Workshops
Digital Transformation
Content Ecosystems
PowerPoint
Conversion Optimization
Retention

Report this job