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Added 2 months ago
LL
Associate Lawyer - Health Law & Insurance Law (2 - 5 Year Call), London
Lerners LLP
London, ON
- Full-time
…considered. A demonstrated track record of providing excellent client service is a…
Added 3 months ago
VA
Veterinary Assistant, Receptionist, Cachet Animal Hospital
VCA Animal Hospitals
Markham, Ontario
- Part-time
Previous client services experience and/or Veterinary industry exposure is ideal
Added 4 months ago
T
Associate Planner (Future opportunity) - Ontario South West
TD
Sudbury, Ontario · Greater Sudbury, ON
- Full-time
Collaborating with your team to achieve shared objectives while enhancing the client experience and demonstrating a commitment to service excellence
Added 3 months ago
M
Front Desk Associate - Toronto Talent Pool
Myo
Toronto, Ontario · Greater Toronto Area, Canada
- Part-time
Maintain clean, consistent client notes for seamless service to each client
Added 4 months ago
NC
Veterinary Extern - General Practice
NVA Canada
Chatham, Ontario
- Internship
…supportive, committed to excellent medicine, and provides exceptional service to animals and the people who love…
Added 2 months ago
MT
Manager, Learning & Development
McCarthy Tétrault LLP
Montreal, QC
- Full-time
MT Professional Journey Office – Client Service Delivery
Added 2 months ago
RU
Treasury Consulting Professionals – Global Treasury Practice
RSM US LLP
Toronto, ON
- Full-time
…Global Treasury Practice. Opportunities may range from Senior Associate to Manager level and are available for candidates with expertise in Treasury Technology, Treasury Operations and…
Added 2 months ago
AI
Sales Associate - Hyatt Infiniti
AutoCanada Inc.
Calgary, AB
- Full-time
3+ years of experience in a customer-facing role required with experience in retail, sales, marketing, and customer service being preferred
Added 3 months ago
MI
Supervisor, Fund Accounting, Private Equity
MUFG Investor Services
Toronto, Ontario
- $82,500 to $121,000 CAD / year
- Full-time
Reporting to the Associate Director, Nexus, Client Delivery, this is a unique opportunity to join a dynamic, fast-growing company in Financial Services.
Added 3 months ago
C
Temporary Sales Associate
Coach
Mont-Royal, Quebec
- Part-time
The Sales Associate is the front‑line ambassador of the Coach brand. You will deliver an elevated, personalized shopping experience, meet personal and store sales goals, and support daily…
Added 3 months ago
SW
ScotiaMcLeod Administrative Associate - Barrie
Scotia Wealth Management
Barrie, Ontario
- Full-time
As an Administrative Associate you will be responsible for contributing to the overall success of one or more Wealth Advisors by ensuring a high level of client service achieved by…
Added 2 months ago
BS
Associé(e) aux ventes à temps plein / Full-Time Sales Associate - Browns/B2 Carrefour Laval
Browns Shoes
Laval, QC
- Full-time
Chez Chaussures Browns, nous nous efforçons de créer des expériences client exceptionnelles empreintes de style, de service et de passion.
Added 2 months ago
HI
Commercial Insurance Associate
HUB International
Oakville, ON · Edmonton, AB
- Full-time
The Commercial Insurance Associate assists the Account Executive/Commercial Account Advisor with the preparation of information to be submitted to the Marketing Department and/or the…
Added 2 months ago
EC
Front Desk Housing Associate, Full Time
ESS Compass
Dubreuilville, ON
- Full-time
Complete daily and period reporting for management and client.
Added 2 months ago
RU
Assurance Senior Associate - Business Services
RSM US LLP
Toronto, ON
- Full-time
Provide timely, high quality client service that meets or exceeds client expectations including coordinating audits of complex financial statements, related disclosures, and other client…
Added 2 months ago
RH
Senior Associate (Finance & Accounting)
Robert Half
BC · FRASER VALLEY
- Full-time
As a Senior Associate, your responsibilities will include developing and growing a client base and new business opportunities, introducing our services via video, telephone and in-person…
Added 2 months ago
SZ
Fitness Sales Associate
Stretch Zone - 1181
Toronto, ON
- $18 to $22 CAD / hour
- Full-time
Stretch Zone St. Clair West is looking for a confident, energetic Membership Sales Associate to help grow our membership base.
Added 1 month ago
GI
Senior Associate, Electrical (P.Eng)
Global Infrastructure
Toronto, ON
- Full-time
The Senior Associate is responsible for managing their respective Project Design Team. They are fully responsible and accountable for their design team staff, regularly review staffing and…
Added 2 months ago
AS
Outside Sales Representative B2B
Appoint Staffing
ON · Mississauga, Ontario
- Full-time
Appoint Staffing is currently hiring Outside Sales Representatives for our client in the hospitality services industry. This is a field-based B2B sales role where you will work directly…
Added 2 months ago
A
Associé au support client
Aerotek
Montreal, QC
- Other
RésuméVeiller à ce que nos employés contractuels, nos clients et nos équipes de vente reçoivent un service supérieur dans les domaines des ressources humaines, de la comptabilité et du…
Added 2 months ago
AN
Cloud Engineer
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- Contract
Arista Networks is an industry leader in data-driven, client-to-cloud networking for large data center, campus and routing environments. What sets us apart is our relentless pursuit of…
Added 3 months ago
ON
Saisonnier Associé aux ventes au détail/Seasonal Retail Sales Associate - Carrefour Angrignon
Old Navy
Montreal, Quebec
- Part-time
…liens avec nos clients, tout en leur fournissant un excellent service à la clientèle. Vous agirez à titre d’expert des produits afin d’informer et d’inspirer les clients, et de leur…
Added 3 months ago
Sales Associate (Part-Time) - Sherway Gardens
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The Sales Associate works to achieve store sales goals by setting the ALO experience & Brand Mission standard. Creating an authentic, organic experience of excellence for every guest…
Added 3 months ago
G
Associate Manager/Manager, VAT Advisory
Gravita
Newmarket, Ontario · Bristol-London, ON
- Full-time
…collaboratively in a respectful environment to deliver a great service to our clients. So if you join us, you’ll not only be working on exciting client challenges, you’ll also be helping us…
Added 4 months ago
NC
Veterinary Extern - General Practice
NVA Canada
Lethbridge, Alberta
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…supportive, committed to excellent medicine, and provides exceptional service to animals and the people who love…

McCarthy Tétrault LLP

Manager, Learning & Development

1000 de la Gauchetière Street West, Montreal, QC, H3B 0A2, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Aug 5, 2027
Posting language: English
Posted: Aug 5, 2026

Original job description

Job Description

McCarthy Tétrault is a leading Canadian law firm offering a full suite of legal and business solutions to clients in Canada and around the world. With offices in Toronto, Montréal, Québec City, Calgary and Vancouver, we provide challenging and rewarding career opportunities across the country. Recognized as one of Canada’s Top 100 Employers for eleven consecutive years and one of Canada’s Best Diversity Employers for fourteen consecutive years, our culture is guided by The McCarthy Way - our shared approach to working with clients and with each other.

The McCarthy Way is built on four core elements: Excellence, through attracting and developing top talent committed to delivering on our Client Commitment; Collaboration, through seamless, integrated teamwork; Inclusion, through eliminating barriers to belonging and success; and Innovation, through delivering maximum value by embracing leading-edge technologies and approaches. Together, these principles shape how we work, lead, and grow - every day.

We are recruiting for a Manager, Learning and Development to join our team in our Toronto, Vancouver or Montreal office. The successful candidate must have a minimum of 5 years of experience in the design, development and delivery of professional education programs, ideally within a legal or professional services environment, and will be responsible for designing and delivering innovative lawyer development programs, leading AI-enabled learning initiatives, collaborating with firm leaders and subject matter experts to enhance curriculum, evaluating program effectiveness, and overseeing the successful execution of MT Academy programs. McCarthy Tétrault employees benefit from a hybrid work environment.

As a Manager, Learning and Development, you will be:

MT Professional Journey Office – MT Academy

Designing, developing and continuously improving national lawyer education programs that comprise MT Academy curriculum including student, associate, income partner and equity partner programs, as well as targeted, experiential retreats for defined lawyer groups. Duties include, but are not limited to, the following:

With the support of the MT Academy Director, designing, developing, overseeing effective delivery of, and continuously improving national Leadership and Business Development programs for lawyers at all career stages (from student to partner) as part of the MT Academy Professional Development programs at all stages of the lawyer development continuum in support of the MT Professional Journey.
Lead the design and development of associate retreats for targeted lawyer groups including cohorts defined by call year, practice group, career stage or high-potential/leadership track, establishing the retreat learning objectives, curriculum and experiential agenda, and curating faculty and content together with the MT Academy Director and Head of the MT Professional Journey Office. Oversee the effective delivery of these retreats, providing direction to faculty and facilitators and ensuring a high-quality participant experience, and oversee end-to-end operationalization, including partnering with internal stakeholders and vendors on logistics, budget, venue and execution. Evaluate each retreat against defined outcomes to inform continuous improvement.
Contributing expertise and leadership to ensure the curriculum remains progressive, market-leading and aligned with the firm’s Professional Journey framework.
Contributing to the overall MT Academy curriculum by collaborating on the learning objectives and design of Legal Knowledge and Practice Skills programming across practice areas, as needed.
Ensure programs are outcomes-driven, aligned with defined competencies and learning objectives, and reflect best practices in adult learning and professional education.
Designing and developing training solutions using a variety of delivery methods and formats, including in-person, virtual, blended learning, simulations, assessments and on-demand tools.
Partner with the MT Academy Director, internal leaders, and external experts to identify priorities, curate content and select high-quality faculty.
Lead program scoping and planning discussions with stakeholders and speakers, developing program outlines, learning objectives and materials.
Provide direction and coaching to faculty on content development, delivery approach and alignment with program objectives.
Lead needs assessments to identify performance gaps and emerging capability requirements across the lawyer population.
In collaboration with the MT Academy Director and the Head of the Professional Journey Office, identify critical human skills impacted by the increasing use of AI in legal practice and support the design and development of learning solutions to strengthen these capabilities across the lawyer lifecycle.
Develop and implement evaluation frameworks and metrics to measure program effectiveness and impact against defined learning objectives.
Maintain deep knowledge of trends in legal education, instructional design, facilitation and e-learning.
Bring forward new ideas and approaches to ensure MT Academy programming remains innovative, competitive and aligned with leading practices.

MT Professional Journey Office – Client Service Delivery

Working with the Head of the MT Professional Journey Office and the MT Academy Director to support the co-ordination and delivery of AI-enabled training. Duties may include, but are not limited to, the following:

Supporting and advancing AI-enabled learning initiatives across MT Academy programs by integrating Client Service Delivery (CSD) workflows and tools into curriculum design to enhance practice readiness and client outcomes.
Collaborating closely with the Client Service Delivery (CSD) and MT Academy to incorporate AI-enabled workflows into lawyer training, ensuring alignment between evolving legal service delivery models and MT Academy programming.
Translate CSD-developed workflows into effective learning experiences, embedding them into program design through practical, scenario-based and experiential learning approaches.
Designing and integrating AI-enhanced learning experiences (e.g., AI-supported simulations, intelligent coaching tools, adaptive learning platforms) that reinforce workflow adoption while maintaining a strong focus on learning objectives and skill development.
Identify opportunities to incorporate AI tools into instructional design, facilitation and learner engagement, enhancing program scalability, personalization and overall effectiveness - while ensuring alignment with established workflows.
Contributing to the development and delivery of external strategic AI learning initiatives, including supporting partnerships with law schools and early talent pipelines to build foundational AI literacy and workflow awareness.
Supporting work with internal and external stakeholders to incorporate real-world workflows and client scenarios into training content, ensuring relevance to practice and alignment with firm strategy.

Team Leadership

With oversight from the MT Academy Director, managing the day-to-day functional activities of the MT Academy Coordinator who is a direct report by working effectively with them to achieve goals and objectives through assigning and supervising work as well as collaborating with peers across the MT Academy, PJO and other functional groups.

As our ideal candidate, you will distinguish yourself by the following profile:

LLB or a Bachelor’s degree combined with 5 years’ experience in the development and delivery of educational programs.
Experience in legal practice or in working with lawyers in a non-practice environment.
Substantial experience in designing, delivering and managing Professional Development programs for legal professionals (lawyers and/or paralegals).
Proven working experience in instructional design and with instructional technology, including knowledge of adult learning theories and design models, lesson and curriculum planning, solid knowledge of course development software, visual design skills and ability to write instructional text, audio scripts/video scripts.
Proficiency in relevant instructional design technology
Law firm or other professional services firm experience preferred.
Certificate or course in instructional design is an asset.
Bilingual in French language an asset.
Significant flexibility, including flexible lunch hours, arrival and departure times as well as some evening work during heavy workload periods.
Excellent verbal and written communication skills and comfortable speaking to groups of students and lawyers at programs or meetings.
Strong interpersonal skills and comfortable working with lawyers, clients and staff individually and in teams.
High level of service orientation with the ability to problem solve independently and practically.
Self-starter who takes initiative with exceptional organizational and time management skills, and who works efficiently with minimum supervision.
Ability to maintain a fast pace and manage multiple demands under pressure by prioritizing, being practical and results-oriented.
Strong attention to accuracy and detail along with a numeric aptitude.

As a member of the McCarthy team, you will have access to:

Outstanding benefits from day one, including insurance premiums paid by the Firm and wellness and technology reimbursements.
Competitive compensation and generous time off, including a day off to volunteer and a day off for your birthday.
A commitment to professional development and growth opportunities for our people at all levels, supported by a culture that fully embraces and encourages two-way feedback.
Strong community involvement and a commitment to equity, diversity and inclusion.
A collaborative, cohesive culture that connects lawyers and business teams through collective purpose.

How to Apply:

We encourage external candidates to apply online and internal applicants must apply directly through our internal careers portal on Espresso. We look forward to receiving your application.

We thank all applicants for their interest in McCarthy Tétrault; however, only chosen applicants will be contacted. We regret that we are unable to respond to individual inquiries about application status. McCarthy Tétrault is an equal opportunity employer that fosters an inclusive, equitable, and accessible environment. Please notify us if you require accommodation at any time during the recruitment process.

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More about this job

Responsibilities

The Manager, Learning & Development is responsible for designing, delivering, and continuously improving national lawyer education programs within the MT Academy. They will also lead AI-enabled learning initiatives and collaborate with firm leaders to ensure curriculum alignment with professional development goals.

Requirements

Candidates must possess an LLB or Bachelor's degree and at least 5 years of experience in the design and delivery of professional education programs. Experience in a legal or professional services environment is preferred, along with proficiency in instructional design and technology.

Skills

Instructional design
Curriculum development
Professional education
Adult learning theories
AI-enabled learning
Facilitation
Project management
Stakeholder management
Needs assessment
Program evaluation
Legal professional development
Coaching
Communication skills
Organizational skills
Time management
Instructional technology

Benefits

Insurance premiums paid by the firm
Wellness reimbursements
Technology reimbursements
Competitive compensation
Generous time off
Volunteer day off
Birthday day off
Professional development opportunities

Visa sponsorship

Not detected in the job text

Keywords

Learning & Development
MT Academy
Professional Journey
Instructional Design
Adult Learning
AI-enabled Learning
Legal Education
Curriculum Planning
Facilitation
Needs Assessment
Performance Metrics
E-learning
Professional Services
Law Firm
Stakeholder Engagement
Leadership Development
Business Development
Workflow Integration
Instructional Technology
Coaching
Project Management
Experiential Learning
Simulations
Adaptive Learning
Competency Frameworks

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