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mcch

Registered Manager

ON, Canada
Essex, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Oct 30, 2026
Working hours: 39 hours per week
Posting language: English
Posted: Sep 2, 2026

Original job description

About The Role

We are looking for a supportive and motivated Registered Manager to join one of our mental health team’s in Essex. This role is all about making a real difference to people’s lives.

As a Registered Manager, You Will

Lead care teams for 7 people with mental health challenges in one of our registered locations. Your job is to make sure everyone gets the support they need to live a good life, and that the location meets all the rules set by the Care Quality Commission (CQC), the organisations funding people’s support, and Choice Support’s policies and procedures.
Work with Deputy Registered Managers, Team Managers and staff teams to ensure that the care provided is the best possible and always improving to support the life that they choose.
Make sure services you are responsible for meet all CQC standards and requirements, ensuring everything safe and compliant. Taking the lead when preparing for inspections, and ensure where improvements are needed, action is taken.
Make sure support is up to date and helps them live the life they choose. Encourage independence, support people to stay connected with their family, and help them work towards their goals. You will also ensure support with health, medication and finances is safe, while building strong, trusting relationships with families and professionals. Ensuring that all decisions are made in line with the Mental Capacity Act.
With the support of the Deputy Registered Manager and Team Manager, help build a supportive team culture where everyone feels valued.
Support the Deputy Team Manager to develop the skills and confidence needed to step into your role during your absence, by providing training and regular feedback.
Monitor recruitment, inductions and staffing to ensure services are safe.
Ensure the services remain safe and financially sustainable by ensuring rotas reflect support funding, with support driven by assessed needs. Monitor budgets and liaise with the finance team to ensure the correct income is received and staff and non-staff costs are within the agreed budget.
Be the point of contact for internal and external contacts, providing information and hosting visits or assessments when requested so others can carry out their roles.
Ensure records are accurate, person-centred, and that any events are recorded, investigated, escalated where needed, triaged, and resolved in a timely way.
Be a safeguarding lead and make sure everyone is safe.

Hours

Full time working 39 hours per week

Location:

The service is located in Pitsea, Essex.

About You

Do you have

Experience running a CQC-registered service, with good knowledge of CQC rules and standards as well as good understanding of key legislation, such as the Care Act, Mental Capacity Act, and safeguarding.
Either have a Level 5 Diploma in Leadership and Management for Adult Care (or working towards it).
Great communication skills as well strong leadership skills and experience in supporting others to lead well.
Experience managing budgets, staffing and team or service performance

Are You

Able to use systems like Word, Excel, Outlook, Teams and care management systems (Nourish, Zellis MyView and Sona).
Organised, able to keep accurate records, and understand the importance of good documentation and confidentiality.
Someone who is kind, positive, and genuinely cares about people.
A good listener, good communicator, and someone who can stay flexible.
Ready to take the next step in your career, lead a team and help shape a new role, while making a real difference to people’s lives, we would love to hear from you.

Interview date to be confirmed.

We may close this post early if we receive sufficient applications before the closing date. If you are interested in applying, we would ask that you do so as early as possible to avoid any disappointment.

To keep the people we support safe, we follow safer recruitment steps. This includes DBS checks, reference checks and reviewing your work history.

Explore our employee benefits, the good practices we've committed to, and our core values by clicking here.

To learn more about Diversity and Inclusion at our company, click here and see how we foster a supportive and inclusive workplace for all.

We are committed to promoting diversity and inclusion and taking action to address inequality. We particularly welcome applications from anyone who is from a Black, Asian or minority ethnic background, anyone who considers themselves to have a disability and members of the LGBTQ+ community.

Choice Support is Disability Confident which is a scheme run by the Department of Work and Pensions. As part of our commitment, we operate a Guaranteed Interview Scheme - all candidates who declare a disability and meet the essential criteria for the role will be guaranteed an interview - if you believe you meet this criterion, please contact a member of the People & Performance team to discuss this with them.

Apply About employer

More about this job

Responsibilities

Lead a CQC-registered mental health support service for seven people, ensuring safe, person-centred care, regulatory compliance, safeguarding, and continuous improvement. Manage and develop staff, oversee recruitment and staffing, maintain accurate records, coordinate with families and professionals, and ensure budgets and service resources are managed effectively.

Requirements

Applicants should have experience managing a CQC-registered service and knowledge of CQC standards, the Care Act, the Mental Capacity Act, and safeguarding. A Level 5 Diploma in Leadership and Management for Adult Care, or progress toward it, is expected, along with leadership, communication, budget and staffing management, accurate record keeping, and confidence using office and care management systems.

Skills

CQC Compliance
Care Service Management
Leadership
Team Development
Safeguarding
Mental Capacity Act
Care Act
Budget Management
Staffing and Recruitment
Performance Management
Person-Centred Care
Record Keeping
Risk Management
Communication
Microsoft Word, Excel, Outlook and Teams
Care Management Systems

Visa sponsorship

Not detected in the job text

Keywords

CQC
Registered Service
Mental Health Support
Adult Care
Care Act
Mental Capacity Act
Safeguarding
Level 5 Diploma in Leadership and Management for Adult Care
Person-Centred Care
Care Planning
Medication Support
Financial Support
Recruitment
Induction
Staffing
Rotas
Budget Management
Service Performance
Incident Reporting
Record Keeping
Confidentiality
Microsoft Word
Microsoft Excel
Microsoft Outlook
Microsoft Teams
Nourish
Zellis MyView
Sona
DBS Checks

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